• 제목/요약/키워드: Market segment

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맥주 프랜차이즈 전문점의 선택속성에 따른 시장세분화연구 (Research on Market Segmentation by Beer Franchise Restaurants Selection Attribution)

  • 손일락;김연선
    • 한국콘텐츠학회논문지
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    • 제8권10호
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    • pp.351-360
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    • 2008
  • 본 연구는 서울지역 맥주 프랜차이즈 전문점 이용자를 대상으로 진행되었으며, 총 308부의 유효표본이 분석에 이용되었다. 본 연구의 목적은 첫째, 선행연구를 통해 레스토랑과 바의 선택속성과 시장세분화에 대하여 검토한다. 둘째, 맥주 프랜차이즈 전문점의 이용자를 대상으로 맥주 프랜차이즈 전문점 이용 시 중요하게 고려하는 선택속성의 요인을 살펴본다. 연구 결과 고객들의 맥주 프랜차이즈 선택속성은 "추가적인 서비스", "안주의 품질", "서비스 수준", "접근의 용이성", "업장의 이미지"의 5개 요인으로 분류되었고, '단순 방문가 집단'과 '적극적 애호가 집단'의 2개 군집으로 분류되었으며, 군집별 시장을 세분화하였다. 충성도, 추천의도, 전반적 만족도는 유의하게 영향을 미쳤으나, 인구통계학적 변수와 고객행동 특성은 유의한 영향을 미치지는 않았다. 결론적으로 이용형태별로 시장을 세분화하여 맥주 프랜차이즈 전문점의 효과적인 마케팅 전략 수립의 기초자료를 제시하고자 하였다.

남성소비자 세분시장 분석: 의복관여와 점포이미지 속성에 따른 유통업태 선택행동 비교 (Male Market Segmeotation: A Comparative Analysis of Retail Choice Behavior According to Fashion Involvement and Store Attributes)

  • 성희원
    • 한국의류산업학회지
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    • 제11권3호
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    • pp.390-398
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    • 2009
  • The research purposes are (1) to identify male market segmentation based on fashion involvement, (2) to compare purchase intention of clothing items and store attribute evaluation at two different retail formats, department store and internet shopping mall, and (3) to compare the influence of store attributes on intention to purchase fashion products at two retail formats among segments. The data are collected from 275 male consumers through internet research institute. The major results of this study are as follows. First, the dimensions of fashion involvement are identified into external involvement and internal involvement. Male respondents present high mean scores on external involvement items, emphasizing social roles of clothing. Two involvement factors generate three market segments: high involvement group(32.4%), external involvement group(44%), and low involvement group(23.6%). Second, high involvement group shows higher mean scores on purchase intention of seven clothing items than low involvement group. Third, department store attributes are identified into four factors, product assortment, quality per price, service, and symbolic image, while internet shopping mall includes assortment & convenience, quality per price, and symbolic image. High involvement group again presents higher mean scores on each retail attribute factor than low involvement group. Finally, quality per price is the most significant variable to explain the purchase intention at department store among three market segment, whereas assortment & convenience and quality per price are important predictors to increase purchase intention at internet shopping mall. However, relative importance of each attribute variable is different among three involvement groups.

유통 서비스에 대한 고객 평가에 있어 소비자 흥정 선호의 조절효과 (The Moderating Effect of Bargain-proneness in Customer Evaluation of Retail Service)

  • 김용철
    • 유통과학연구
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    • 제17권4호
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    • pp.69-76
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    • 2019
  • Purpose - The purpose of this study is to examine the effect of basic value satisfaction on service quality evaluation and customer loyalty and the moderating effect of Bargain-proneness in this process. Specifically, I analyzed the influence of basic value satisfaction, the mediating effect of service quality evaluation, and the moderated mediation effect of Bargain-proneness. Research design, data, and methodology - Data collection for this study was conducted for adults over 18 years of age with shopping experiences in traditional market within a month around the traditional market in the metropolitan area. A total of 250 questionnaire response data was obtained. Hypotheses were tested using SPSS. The PROCESS macro method was used to verify the mediating effect of the service quality evaluation on the relationship between basic value satisfaction and customer loyalty. Hierarchical regression analysis was performed to analyze the moderated mediation effect of the bargain-proneness tendency. Results - Empirical results showed that the basic value satisfaction affected service quality evaluation and customer loyalty. Specifically, it has been found that it directly affects customer loyalty and indirectly influences through service quality evaluation. The moderated mediation effect of the bargain-proneness tendency in the process of basic value satisfaction affecting customer loyalty through service quality evaluation has been verified. In other words, the higher the bargain-proneness tendency, the more influence the basic value satisfaction has on the favorable service quality evaluation. Conclusions - This study contributed to the distribution literature in that it attempted a new empirical study considering the variable 'bargain-proneness tendency', which had not received much academic attention in the past. Furthermore, this study contributed academically in that it presented important moderating variables that should be paid attention in the field of distribution studies. In this study, bargain-proneness was used with a focus on traditional markets, but this variable could play an significant role in future offline distribution studies that should pay attention to meet hedonic needs of shopping. These results suggested that traditional market practitioners should focus on the basic value and that the bargain-prone consumer segment should be considered as a target.

선호 의복이미지와 편익에 의한 시장세분화에 관한 연구(제1보) (A Study on Market Segmentation through Clothes Image Preferences and Benefit (Part I))

  • 이숙희;임숙자
    • 한국의류학회지
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    • 제27권1호
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    • pp.100-110
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    • 2003
  • The purpose of this study were 1) to find out the structural elements in classifying clothes images, and 2) to segment the consumer market for women's street clothes based on clothes image preferences and to identify the group differences in psychological variables, purchasing behavior variables and demographic variables. The sample was taken from 1106 middle class women who were in thier 30's∼40's living in Gwangju city. Consumers were classified into six groups: active image group (35.4%), feminine image group (25.9%). daring image group (16.5%), elegant image group (10.8%), dressy image group (8.9%) and brisk image group (3.5%). Women in their 30's∼40's preferred elegant image, daring image, active image and feminine image. Elegant image oriented group: This group is the lowest education level group and has the highest rating of housewife. This group has the lowest scores use of person information search, Daring image oriented group: Woman in their 30's prefers daring image. This group thinks practical benefit sought is less important than self-expression benefit sought. This group has the highest scores use of non-person information search, Active image oriented group: This group is practical benefit seeking group. and purchases the lowest amount of clothes. The amount of average household income is the lowest. Feminine image oriented group: The amount of average household income is the highest. This group perceives more youth$.$fashion benefit sought and self-expression benefit sought than elegant image oriented group. ANOVA, $\chi$$^2$-test revealed differences among groups according to benefit sought use of information sources, purchasing behavior variables and demographic variables.

기술혁신성과 의복관여도에 따른 집단별 특성 분석: 스마트폰 패션 정보 애플리케이션 사용현황을 중심으로 (An Analysis of Group Characteristics according to Technological Innovativeness and Clothing Involvement: Focused on the Usage Status of Smart Phone Fashion Information Application)

  • 강봉수;성희원
    • 패션비즈니스
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    • 제18권5호
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    • pp.25-41
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    • 2014
  • As the smart phone market grows rapidly, the significance of the application (app) market also increases. The purposes of this study were to identify market segments according to technological innovativeness and clothing involvement, and to compare the differences in lifestyles, benefits of fashion information app sought, and intention to use. The data were collected from smart phone users in their 10s to 30s in 2013, and a total of 292 data sets were analyzed. The findings of this study were as follows. The respondents were divided into three groups, innovative group, clothing involvement group, and passive group. Significant differences were found among three segments in terms of age, marital status, education level, and monthly income. With respect to five lifestyle factors, innovative group and clothing involvement group had higher mean scores for rational purchase, personal relationship, and personality pursuit than passive group. However, these two groups showed differences in brand pursuit factor. The benefits of the fashion information app were generated into two factors, information benefit and enjoyment benefit. Innovative group and clothing involvement group had higher values than passive group in these two factors. Finally, innovative group had the highest value on the intention to use fashion information app. This study attempts to provide fundamental information about the potential market segment for managers or marketers developing fashion information apps.

채식주의자 식품소비가치에 따른 채식기반식품과 채식식당에 대한 인식 (Awareness of Vegetarian-based Food (aquafaba) and Vegetarian Restaurant according to the Food Consumption Value of Vegetarians)

  • 김하영;최승균;강상진;신원선;심윤영;뤠니 제이 티 마틴;김지혜;조재열;홍완수
    • 한국식생활문화학회지
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    • 제36권5호
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    • pp.430-440
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    • 2021
  • The purpose of this study was to provide basic data for future research and suggest product development and market segmentation strategies by identifying the perceptions and consumption behaviors of vegetarians in each segment of the vegetarian market. According to food consumption value, a total of three market segments were derived, and the markets were named based on their characteristics, including 'environment and animal protection', 'multiple consideration' and 'low interest'. As a result of analyzing the perception of vegetarian-based food, "environment and animal protection" and "multiple consideration" presented positive perceptions of a vegetarian food product. Conversely, the group stating low interest expressed negative perceptions of the vegetarian food product. An analysis of the requirements for development for vegetarian-based foods products (eg. aquafaba), indicated that the development requirements for all products, except cultured and processed meats, were high.?Considerable demand was observed for vegetarian menus and vegetarian restaurants. As a result of the analysis on the necessity of the elements of the vegetarian restaurant menu, the subjects that stated "multiple consideration" had significantly higher awareness of issues related to vegetarian foods than others.

Mixture Regression Model을 이용한 재래시장의 세분집단별 고객충성도에 미치는 영향 변수 분석 (Analysis of Variables Affecting on Customer Loyalty by Market Segments for the Korean Open Air Market Using Mixture Regression Model)

  • 김종국;박윤재;박주양;최자영
    • 한국유통학회지:유통연구
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    • 제12권4호
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    • pp.1-25
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    • 2007
  • 본 연구는 우리나라 유통산업환경의 경쟁이 날로 심화되고 있는 가운데 그간 대표적인 소매유통공간이면서도 1996년 유통시장개방 이후 급속하게 경쟁력이 약화되고 매출이 감소하고 있는 재래시장을 대상으로 세분화된 고객집단별로 재래시장에 대한 고객충성도에 미치는 영향을 파악하여 차별화된 마케팅 전략을 제공하는데 그 목적이 있다. 본 연구에서는 재래시장의 특성, 소비자 속성 등을 파악하고 특성에 따라 세분시장별로 고객의 충성도를 결정하는 요인들을 파악하기 위해 결합회귀모델(Mixture Regression Model) 방법을 이용하였다. 이 분석 모델은 재래시장 속성에 대한 가치를 예측변수로, 소득은 공변량으로, 종속 변수는 고객 충성도로 설정하였다. 연구결과, 재래시장 이용 고객은 4개의 집단, 즉 '접근편리성중시'(33.7%), '가격중시'(29.7%), '쇼핑환경중시'(22.0%), '머천다이징중시'(14.5%)로 구분할 수 있다. 또한 재래시장 고객 충성도에 미치는 예측 변수는 소비자가 우선 시하는 가치 및 소득의 크기에 따라 세분화 된 시장별로 차이가 있음을 보여주고 있다. 학문적인 면에서 본 연구는 결합회귀모델 분석을 적용함으로써 기존의 방법론으로는 분석에 어려움이 있었던 세분 집단의 수의 결정, 모수 추정 등에 대해 보다 객관적인 자료를 제공함으로써 고객충성도에 대한 보다 정확한 예측에 기여할 것으로 기대 한다.

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녹색관광의 참여의도에 관여하는 영향인자와 제한요소 규명 (Identification of Influential Attributes and Constraints Affecting Green Tourism Participation Intention)

  • 홍성권;김성일
    • 한국조경학회지
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    • 제30권1호
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    • pp.18-28
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    • 2002
  • This research is a preliminary empirical investigation to segment the green tourism market by intention, which is a major precedent variable determining the behavior(i.e., participation in green tourism). Then, characteristics of each segmented group such as their socio-demographic variables, green tourism attitude, types of attractions they want to be provided in destination, and constraints to participate in green tourism were compared to give information useful for green tourism managers. Data was collected by a polling agency on a total of 608 residents of Seoul, who would be potential green tourists. Three green tourist groups were identified by intention to participate. The results showed that only gender among socio-demographic variables, two constraint factors, green tourism attitude, and s]me attractions were statistically significant. It is worth noticing, however, that there was no difference in green tourism attitude between the two groups that have the strongest and the weakest intention to participate in green tourism. This result means that the green tourism attitude does not always influence positively on the formation of intention. Perceived behavioral control construct such as cost may played an important role in lowering intention to visit. Based on the findings, several marketing strategies were suggested such as identification of target market and inducing potential green tourists to participate.

이용점포 유형에 따른 플러스 사이즈 여성의류 시장세분화 (Segmenting the Plus-size Women's Apparel Consumers using Store Patronage)

  • 유혜경;이선미;고선영
    • 한국의류산업학회지
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    • 제15권1호
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    • pp.35-45
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    • 2013
  • The purposes of this study were to segment the women's plus-size market by the types of store patronage, profile the segments, and examine the differences in satisfaction with clothing attributes and variety of plus-size apparels according to different segments. The questionnaires included the 7-point likert scales on store patronage, satisfaction, clothing involvement and body cathexis. Five body measurements were recorded by sales people, and the respondents also provided information on their weight, height and garment size in addition to demographic characteristics. Questionnaires were collected from 7 franchise stores in Seoul, Anyang, Daegu, and Cheonan during the months of February, 2011 to April, 2011. 210 questionnaires were distributed and 160 were returned. Excluding incomplete questionnaires, a total of 149 questionnaires were used in the final analysis. The cluster analysis based on store patronage identified four segments- major patrons of specialty stores, multi-channel users, regular store users, and internet shopping mall users. Significant differences were found among the four segments of women's plus-size consumers in terms of clothing involvement, age, occupation, education and clothing expenditures. Internet shopping mall user group were in overall less satisfied with several clothing attributes and variety compared to other groups.

온라인 게임의 애호도에 관한 실증적 연구: 상호작용성과 현존감을 중심으로 (An Exploratory Study for Investigating Loyalty in On-line Games : Focus on Interactivity and the Sense of Presence)

  • 엄명용;김태웅;김정구
    • 경영과학
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    • 제22권1호
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    • pp.47-66
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    • 2005
  • Online game business has emerged as the most lucrative entertainment Industry, with over 10 million players in South Korea. The popularity of online games can be attributed to the availability of broadband network and the presence of numerous PC Bangs and around the country, which have pushed online games Into the main-stream entertainment culture. The age distribution of online game players is expanding and a variety of new games are under development to target certain age groups. While the interactive entertainment market continues to expand, with many new online game publishers entering the market, relatively little is known about which factors influence online game players' behavioral intentions to play continuously in this area. It appears that in this extremely attractive and growing services segment, academics, as well as practitioners, would benefit from in vestigating the relationships among the players' loyalty, interactivity, the sense of presence and the impacts of several other key game-related constructs. Several types of interaction in on-line games and their relationship with the flow construct are investigated, and the resulting conceptual model is proposed. Based on data collected from online questionnaire survey, the validity of the simultaneous equation model has been tested and interesting conclusions have been developed concerning the relationships between the players' loyalty to the sense of presence, flow, satisfaction and interactions. Other interesting results concerning game development strategy are also provided.