• 한국의류산업학회지
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• 제11권1호
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• pp.75-83
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• 2009

The primary purpose of this study was to investigate business performance in small apparel retailer's stores operated independently. Data were collected from 167 managers independently operating small apparel stores in Busan and Ulsan. The aforementioned were analyzed utilizing frequency, factor analysis, ANOVA, regression analysis using SPSS Win 12.0. The results showed as follows; Factors influencing on perception of managers on business performance were market information, cost/quality control, opposing power to business depression, store management, product management, sales promotion. There were significant differences between factors influencing on perception of managers on business performance and business performance(the extent of success, profit and growth). It was market information and store management that the most important for the extent of success. It was opposing power to business depression, store management and product management that the most important for the extent of profit. It was market information, store management and product management that the most important for the extent of growth.

• International Journal of Computer Science & Network Security
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• 제21권11호
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• pp.31-42
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• 2021

Several studies have been conducted on market orientation over the last three decades. However, the majority of previous research focused exclusively on an internal vision that conceives the market orientation from an organizational perspective, considering the market orientation as a strictly perceived culture or behavior by company's staff (managers and employees) .This study aims to emphasize the importance of analyzing the market orientation from a dual perspective by investigating simultaneously the perceptions of customers and those of managers. It examines the perceptual gap or perceptual congruence of market orientation between customers and managers. A survey is conducted with Tunisian bank managers and B to B customers to measure their market orientation perception. The results should reveal level of manager's market orientation in Tunisian banks compared to customers' perceptions. The perception gaps of market orientation between managers and customers named congruence is highlighted and categorized. This study provides some contributions to fill the gap emerging from the one-sidedness of market orientation evaluation and gives a dyadic vision of market orientation that helps managers in their continuous learning about markets and sensing customers' needs and expectations. Market orientation level between the two groups is evaluated to give some managerial recommendations.

• 한국식생활문화학회지
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• 제10권1호
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• pp.45-56
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• 1995

A study has been performed on the cockroach knowledge and perception of managers, employees and consumers, and the cockroach control management in food service institutions. A total of 759 subjects including 101 managers, 293 employees and 365 consumers was surveyed in Seoul and Pusan areas from July 1994 to September 1994. The results obtained are as follows: The mean rates of the cockroach knowledge (i.e. 62.26/100.0) and perception (i.e. 23.67/30.0) of the consumers were significantly (p<0.001) lower than those of the managers (i.e. 68.87/100.0 and 25.30/30.0, respectively) and the employees (i.e. 69.09/100.0 and 26.99/30.0, respectively). In the cockroach detection rates, however, much higher rate was seen in the consumer group (i.e. 79.5%) than the manager (i.e. 43.3%) and the employee (i.e. 48.5%) groups. Forty and seventy percents of the subjects have suffered from allergies and nuisance by cockroaches, respectively. The cockroach control was performed by 75.5% of the food service institutions and 70.8% of them contracted with pest control operators to reduce the cockroach populations. The cockroach control methods of the operators were aerosol (40.7%) and insecticidal baits (30.5%). Only 33.7% of the institutions had the budgets for the cockroach control. For public health, the managers and the employees of the institutions need to be educated about cockroaches and hygiene. Also, it is suggested that cockroaches be regularly controlled by professional pest control operators.

• 디지털융복합연구
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• 제9권4호
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• pp.245-252
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• 2011

본 연구에서는 스마트기기의 활용으로 나타나고 있는 스마트워크에 대하여 살펴보고 스마트워크 활성화를 위한 경영관리 방안을 제시하고자 하였다. 전 세계적으로 인터넷 사용의 환경이 최고라 할 수 있는 우리나라의 스마트워크는 다른 나라에 비하여 뒤쳐져 있는 상황이다. 스마트워크가 활성화되기 위한 본 연구의 제안으로 먼저 스마트워크에 대한 인식의 변화이다. 둘째, 스마트워크에 대한 법적 정의 및 유형을 명확히 할 필요가 있다. 셋째, 스마트 기기의 보안 강화이다. 무엇보다도 지금까지의 면대면 업무처리에 익숙해져 있는 한 스마트워크의 효과가 나타나기는 어렵다. 근로자 및 관리자 모두 스마트워크에 대한 정확한 인식을 바탕으로 이를 적극적으로 활용할 수 있는 인식의 전환이 무엇보다도 중요할 것이다.

• 한국식품조리과학회지
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• 제21권2호
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• pp.250-262
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• 2005

The purpose of this study was to evaluate the perception of students' and employees' perception with for their high school foodservicein Busan area. For this purpose, questionnaires were distributed among the 324 students and 93 employees in 12 high schools in the Busan area. The students assessed the importance and performance of school foodservice as 4.00/5.00 and 2.97/5.00., respectively, and T the employees assessed the importance and performance of as 4.07/5.00 and 3.77/5.00, respectively. The importance mean scores of students wereshowed significantly (p<0.01) higher scores in internal environment factor and sanitation factor than those of employees, but the performance mean scores of students wereshowed significantly (p<0.01) lower scores in all the factors than those of employees. The importance grid of students and employees showed that the items of the high with to the low with of consideration of preference in menu, appropriate the meal hours, rapidnessrapidity of service, and prompt dealing with complaints were high scores to the students, but low scores to the employees. The performance grid of students and employees showed that the items of the low with students to the high with employeesfreshness of food ingredients, offering the consistency of consistently good service, rapidnessrapidity of service, prompt dealing with complaints, communication between students and employees, and food cleanliness were low scores to the students, but high scores to the employees of dish. Therefore, it would seem to be desirable that the foodservice manager may be plans the strategies with the involvement of students in the process from planning the menu to proposinge of ideas for improvement.

• 한국건설관리학회논문집
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• 제22권3호
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• pp.52-60
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• 2021

국내 시공사의 해외 건설 비중이 증가하면서, 발생하는 리스크로 인한 비용초과는 시공사의 재정 상황에 막대한 영향을 끼친다. 특히, 현지 관리자의 올바른 시공단계의 리스크 인식은 실질적인 관리에 영향을 끼친다. 그러나 실제 사례에서 발생한 리스크 요인의 비용초과 영향도와 현장 관리자의 인식도에는 차이가 있다. 따라서 이 연구는 리스크 관리를 위한 비용초과 대응전략 구축 이전에 해외 건설 시공단계 리스크 요인을 기반으로 실제 사례와 현지관리자의 인식도 비교를 목표로 한다. 우선, 이론고찰을 통해 선별된 리스크 요인을 기반으로 20개 사례에서 발생한 290개의 비용초과 데이터 기반으로 몬테카를로 시뮬레이션을 통해 추가 데이터를 획득한 후, 다중회귀분석으로 얻을 수 있는 표준화계수를 통해 요인별 비용초과 영향도를 구하였다. 또한, 42명의 현지관리자를 대상으로 동일 요인에 대한 인식도 파악을 위해 설문조사 진행 후, SWARA를 활용하여 분석하였다. 두 데이터 비교 결과, '하청업체와의 갈등', '현지 커뮤니티와의 갈등' 등의 갈등 관련 리스크들이 높은 비용초과를 보인다. 그러나 현지관리자들은 이를 낮은 순위로 인식하며, '자재 가격의 변동', '시공 품질 오류' 등에 대해 높은 순위로 인식하고 있었다. 따라서 현지관리자들의 갈등 리스크에 대한 교육과 관심이 필요하다.

• 경영과정보연구
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• 제15권
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• pp.71-90
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• 2004

This study has uncovered some important relationships among employees perceptions of distributive justice and procedural justice and organizational effectiveness. The present study attempts, first, to identify the perceived justice in promotion and transfer, performance evaluation, pay raise, job allocation and job fire. Second, to determine the relative importance of distributive justice and procedural justice. relationships of organizational effectiveness. The research is the identification of a modest but significant relationship between the two justice and organizational effectiveness. The result make it clear that employee find that right personnel management of fairness. To summarize the result of three variables's relationship influence is as below. The results indicated that perceptions of procedural justice as much organizational effectiveness than do perceptions of distributive justice. As also predicted, the perception of distributive justice did not impact organizational effectiveness. Therefore, Partially supporting the hypothesis. The research implications of these study suggest that great causality should be this paper' research model in three variables. The result indicate that manager must pay attention to employees perceptions of procedural justice and distributive justice.

• 융합경영연구
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• 제11권6호
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• pp.23-34
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• 2023

Purpose: This study conducted an empirical study to identify the current status of real estate managers' ESG awareness and to derive recommendations for improvement. Research design, data and methodology: A survey was conducted among those who actually manage real estate assets regardless of region. Descriptive statistical analysis, paired sample t-test, and IPA analysis were conducted using SPSS 27.0 statistical package. Results: The results of the t-test showed that respondents perceived their on-site management achievements to be lower than their perceived importance in all areas of ESG. In the IPA matrix, the mean of achievement is higher than 3, which is moderate. Environment (E) was found to be relatively low in importance. In the Social (S) aspect, the achievement level was low compared to its importance, and Governance (G) was found to be low in importance. Conclusions: Based on the analysis, it seems that policies are needed to emphasize the importance of environmental issues such as greenhouse gas reduction in the environment (E) sector and to strengthen realistic achievement in the social (S) and governance (G) sectors.

• 융합정보논문지
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• 제8권1호
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• pp.215-225
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• 2018

본 연구는 특급호텔의 종사원의 조직적 시민행동과 역할외적 서비스가 고객이 느끼는 서비스품질과 고객만족에 미치는 영향을 조사하고 분석하여 특급호텔 호텔경영자와 중견 간부들에게 새로운 대 고객서비스를 개발하는데 중요한 역할과 활용을 제시한다. 본 연구 구체적 결과는 고객과 접촉하는 종사원의 조직적 시민행동과 역할외적인 서비스가 고객에게 믿음과 신뢰에 지대한 영향을 미치고 있다는 유의한 의미를 발견하였다. 제시된 가설에 유의미한 긍정적인 결과를 보여주었다. 이러한 연구 결과는 호텔이 대 고객서비스의 고객관계 형성에 종업원의 역할을 이해하는데 기대하며 올바른 서비스 활동을 지원하는데 긍정적인 효과를 가져 오기를 기대한다.

• 한국병원경영학회지
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• 제15권3호
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• pp.123-142
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• 2010

The Government is going to enforce assessment of dental institutions in addition to assessment of medical institutions so that it can provide good-quality medical service to people having much interest in quality of medical service. But the empirical research on the assessment of dental institutions which is still in a model assessment stage, is insufficient. Accordingly, the present research aims to help dental institutions preparing the main assessment by researching an acceptance level of workers of dental institutions in a process performing assessment of dental institutions, based on the preceding researches that the perceived utility has influence on implementation intention. The present research proved the influence that job relevance, result demonstration, usability and education & training of workers and manager's leadership of an infection management part affects perceived utility and implementation intention. As a research result, all the job relevance, result demonstration, usability have a positive(+) influence on perceived utility and implementation intention, and the influence of job relevance most affects especially. The leadership and education & training have influence on what workers get to have implementation intention after perception of utility of infection management according to the order. According to the above results, it can be understood that medical institutions preparing for assessment of dental institutions take charge of the assessment part having high relevance with work of workers and need to make a manager ordering performance of its assessment be able to foster a leadership for improving effectiveness of assessment performance.