• 제목/요약/키워드: Management support

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품질경영지원 정보시스템 구축을 위한 틀 (A Framework for Quality Management Support Information Systems)

  • 서영호;강현석
    • 품질경영학회지
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    • 제28권2호
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    • pp.89-102
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    • 2000
  • Many organizations have developed their own traditional quality information systems. But, they think of it as one of the functional information systems not as a company-wide decision support information systems. A study on traditional quality information systems(QIS) has been conducted and a new conceptual framework of quality information system is proposed in this paper. In order to support enterprise wide total quality management aggressively, a new conceptual framework, named quality management support information system(QMSIS) is developed and proposed. This framework is based upon Malcolm Baldrige National Quality Award(MBNQA) model integrates management information system approach and traditional quality information system concept. In this model, organizational performance and process performance can be monitored to support managers , decision making about organizational quality management activities.

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위탁급식전문업체의 운영관리 인프라 시스템에 대한 본사와 업장 측면에서의 중요도, 지원도, 활용도 탐색 (Importance, Support and Application for Contract Foodservice Management Company′s Infra-System in the Viewpoint of Headquarters and Branch Office)

  • 양일선;박문경;한경수;채인숙;박소현;이해영
    • 대한지역사회영양학회지
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    • 제9권2호
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    • pp.233-240
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    • 2004
  • This study was design to grope the suggestions leading synergic effects by bridging the gap between headquarters and branch office, and so to identify the infra-system of contract foodservice management company (CFMC) necessary for operating any kind of branch office including school, hospital and business and industry (B&I). Among 8 categories consisted of infra-system in CFMC, 'C8. Evaluation & analysis for branch office's operation' was the most important category in the headquarter's viewpoint, while 'C3. Sanitation management system' was the most important category in branch office's viewpoint. In support and application, 'C3. Sanitation management system' was the highest category in both headquarters and branch offices including school, hospital and B&I. As a result of analysis on gap between main and branch office in importance, support and application in 8 categories, the efforts of communication and community of perception for infrastructure were needed, because 'C4. Education & training for human resource management (HRM) system' and 'C8. Evaluation & analysis for branch office's operation' in importance, 'C2. Menu management system', 'C4. Education & training for HRM system', 'C6. Facility & utility support system' and 'C8. Evaluation & analysis for branch office's operation' in support had a gap. Correlation analysis to grasp the relation between importance of infra-system and headquarters' support or branch office's application showed that headquarters's importance and support were correlated positively in 'C3. Sanitation management system', 'C6. Facility & utility support system', 'C7. Customer satisfaction management system' and 'C8. Evaluation & analysis for branch office's operation' and branch office's importance and application were correlated positively in 'C1. Procurement & food processing system', 'C5. Management Information system', 'C7. Customer satisfaction management system' and 'C8. Evaluation & analysis for branch office's operation'. Lastly, 'C6. Facility & utility support system' in the branch office of school and hospital and 'C2. Menu management system' in the branch office of B&I were high in importance, low in support and application, therefore Intensive support for these categories was needed. In conclusion, continuous check and improvement for categories, which were identified as an urgent problems to be solved in this study, among infra-structure qualifying for CFMC, would enable contract foodservice industry that has grown quantitatively till now to grow qualitatively.

가족사례관리사업 운영 현황 및 효율성 제고 방안에 관한 연구 : 서울지역 건강가정·다문화가족지원센터를 중심으로 (A study of current management status and ways to improve the efficiency of Family-centered case management services: Focused on the Healthy family support centers and Multi-cultural family support centers in Seoul)

  • 박정윤;박연숙;전미경
    • 가족자원경영과 정책
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    • 제23권1호
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    • pp.35-60
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    • 2019
  • The main purpose of this study are to investigate the current situation of family-centered case management practices by case managers working in the healthy family support centers and multi-cultural family support centers, in order to propose a practical direction for improving the efficiency of family-centered case management services. Research participants included 24 case manager working in the healthy family support centers and multi-cultural family support centers in Seoul, who have performed case management services for families for one to 7 years. The Date was collected through focus group interview(FGI) and demographic characteristics research. The results of this study are as follows: first, in the area of cognition about family-centered case management conceptualization, confused and ambiguous. Seconds, in the area of practicing as a case manager, there were limitations and biases in community resources contact and multiple intervention and limited sharing information between organizations. Third, family-centered case manager's have periodically been requested to provide diverse training and education for performance of challenging case managers roles. The Standardized manual and burnout precautions should also be prepared.

유방암 생존자의 자가관리 지지 경험 (Experiences of Self-management Support among Breast Cancer Survivors)

  • 허석모;허나래
    • 성인간호학회지
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    • 제28권4호
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    • pp.470-481
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    • 2016
  • Purpose: The purpose of this study was to explore self-management support experiences among breast cancer survivors. Methods: Individual in-depth interviews were performed for survivors who had treated breast cancer after completion of chemotherapy and radiation therapy. Data were collected from April 2014 to July 2014 and analyzed using phenomenological method by Colaizzi. Results: Five essential themes were found as follows: 1) Need for continuous help and support to maintain self-management, 2) Need for professional resources to carry out regular exercise, 3) Overcoming psychological difficulties through others rather than health care professionals, 4) Disappointment with time with and circumstances of health care consultation, 5) Dependence on means of media for health related information. Conclusion: The results might contribute to an understanding of self-management support experienced by breast cancer survivors in Korea. It is suggested that evidence-based program for self-management support should be developed and applied to nursing intervention for breast cancer survivors.

한국군 종합군수지원 관리정보체계 (LAMIS) 구축방안 (A Building Scheme on LAMIS for ROK Army)

  • 홍장의;윤현철;변재정
    • 한국국방경영분석학회지
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    • 제18권2호
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    • pp.1-22
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    • 1992
  • Computer-aided logistics support system is recognized an essential system to reduce supply and maintenance cost, and to improve readiness of weapon system or operationable composite machines. According to these trends, this paper focuses on the design scheme and the computerization strategy of information management system for Integrated Logistics Support (ILS) work. Suggested system. LAMIS(Logistics support Analysis Management Information System) is a total system that composed of Logistics Support Analysis Management information system (LSAM), Configuration Management Information System (CMIS), Maintenance Management Information System (MMIS), Project Management System (PMS) and Information Retrival System(IRS) etc. Also, LAMIS is a computerized tool that improves current supply and maintenance support program, that attempts to reliable requirment analysis of logistics support elements, and that supports to use the existing technical specification of similar one when weapon system acquisition project is started newly. When LAMIS implication is completed, it can be applied to logistics support of defense or commercial site. Straightway, LAMIS will be enhanced with computer - aided design system, engineering drawing system, interactive electronic technical manual system, electronic data interchange system, and three dimensional simulation system to weapon system configuration. When that is done, LAMIS is CALS system.

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Distribution-Support Technologies in Commercialisation: The Malaysia Research Universities (RU) Experiences

  • MOHD ROSDI, Siti Asma';RAMDAN, Mohamad Rohieszan;ADAM, Sabrinah;FUZI, Nursyazwani Mohd;ABDUL RAZAK, Azila;JAMALUDIN, Nurul Atasha
    • 유통과학연구
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    • 제20권11호
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    • pp.11-17
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    • 2022
  • Purpose: This article explores the experiences of Research Universities (RU) on distribution-support technologies in commercialisation with a specific focus in the Malaysian context. Research design, data and methodology: A qualitative research was carried out, in which six RU were interviewed. A structured interview was conducted. To analyse and interpret the data was using an approach adopted in qualitative thematic strategy. The findings were transcribed using Atlas.ti software to analyse related themes through a thematic analysis approach to link theories. Results: The findings provide useful insights into the significant roles of distribution-support technologies on the commercialisation strategy and impacts on the ecosystem of innovation and commercialisation in providing the importance of Distribution-support Technologies to strengthen the role of university-industry-community relation to drive the economy towards a high-income nation. Conclusions: This study will contribute theory through commercialisation literature by adding new knowledge concerning the link between universities and distribution-support technologies in commercialisation. Therefore, the practical contributions are significant for universities; industries; research institutes; government and societies to develop and plan strategically for effective, strategic and sustainable distribution-support technologies in innovation and commercialisation ecosystem.

스마트워크 지원을 위한 조직적 준비에 대한 연구 (A Study on the Organizational Support for Smart Work)

  • 오상조;이종만;김용영
    • 한국융합학회논문지
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    • 제11권7호
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    • pp.231-238
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    • 2020
  • 스마트워크와 같이 정보통신기술 주도적 조직 변화의 경우 적절한 변화 관리가 필요하다. 일과 삶의 균형을 달성하기 위해 조직 변화 관리는 구조적 관점뿐만 아니라 문화적 관점에서도 지원되어야 한다. 본 연구는 ICT 주도 변화 관리 관점에서 스마트워크 활성화에 영향을 주는 조직적 지원 요인을 구조적·문화적 요인으로 나눠 사례연구를 수행하였다. 2019년 11월부터 12월에 걸쳐 A사의 8명의 스마트워크 이용자를 인터뷰하여, 조직적 지원에 대해 분석하였다. 사례 분석을 통해 구조적 지원((1) 스마트워크 제도화, (2) 정보기술 인프라, (3) 테이블 책상으로 사무 환경 변경, (4) 스마트워크센터 구축) 뿐만 아니라 문화적 지원((1) 자율성 제고, (2) (중간)관리자의 커뮤니케이션 스타일, (3) 신뢰를 주는 조직분위기)이 필요하다는 점을 확인하였다. 본 연구 결과는 스마트워크 운영의 활성화를 위해 구조적 지원과 더불어 문화적 지원이 제공될 수 있는 균형적 조직적 지원의 필요성을 시사하고 있다. 향후 구조적·문화적 지원 요인과 결과요인인 일과 삶의 균형 및 성과 간 인과관계를 실증할 필요가 있다.

암 생존자의 지각된 자기관리 지지와 건강관련 삶의 질의 관계에서 자기효능감의 매개효과 (Mediation Effect of Self-Efficacy on the Relationship between Perceived Self-Management Support and Health-Related Quality of Life among Cancer Survivors)

  • 이보경;이태숙;김수현
    • 대한간호학회지
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    • 제49권3호
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    • pp.298-306
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    • 2019
  • Purpose: This study aimed to examine the levels of perceived self-management support, self-efficacy for self-management, and health-related quality of life (HRQoL) in cancer survivors, and to identify the mediating effect of self-efficacy in the relationship between perceived self-management support and HRQoL. Methods: This study used a descriptive correlational design. Two hundred and four cancer survivors who had completed treatment participated in the study. Measurements included the Patient Assessment of Chronic Illness Care Scale, the Korean version of the Cancer Survivors' Self-Efficacy Scale, and the Medical Outcomes Study Short Form-36. Data were analyzed using descriptive statistics, Pearson's correlation coefficient analysis, and multiple regression analysis using Baron and Kenny's method for mediation. Results: The mean score for perceived self-management support was 3.35 out of 5 points, self-efficacy was 7.26 out of 10 points, and HRQoL was 65.90 out of 100 points. Perceived self-management support was significantly positively correlated with self-efficacy (r=.29, p<.001) and HRQoL (r=.27, p<.001). Self-efficacy was also significantly correlated with HRQoL (r=.59, p<.001). Furthermore, self-efficacy (${\beta}=.55$, p<.001) had a complete mediating effect on the relationship between perceived self-management support and HRQoL (Z=3.88, p<.001). Conclusion: The impact of perceived self-management support on HRQoL in cancer survivors was mediated by self-efficacy for self-management. This suggests that strategies for enhancing self-efficacy in cancer survivors should be considered when developing self-management interventions for improving their HRQoL.

품질경영활동이 경영성과에 미치는 영향 - 조직마음챙김지원에 의해 조절된 혁신문화의 매개효과 - (Effect of Quality Management Activities on the Performance - Mediation Effect of Innovation Culture Moderated by Organizational Mindfulness Support -)

  • 하석광;윤병섭
    • 품질경영학회지
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    • 제47권4호
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    • pp.667-685
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    • 2019
  • Purpose: This paper aims to verify the effect of quality management activities on the performance through innovative culture moderated by organizational mindfulness support which supports organizational mindfulness that means the organization members' attention is stable, opened mind and sensitive to change. Methods: The survey was conducted for four weeks to participants who participated in education of the Korea Standard Association. We analyzed 265 data using SPSS MACRO PROCESS to verify the research model. Results: Research shows that quality management activities affect the performance by partially mediating of innovation culture moderated by organizational mindfulness support. In other words, the higher organizational mindfulness support, the stronger the mediated effect of innovation culture in relation to quality management activities and performance. Conclusion: In order to further enhance the impact of quality management activities on performance, we could see that organization is needed to support for education or learning that can improve organizational mindfulness.

자활사업에서의 사례관리 적용에 관한 탐색적 연구 (The Application of Case Management to the Self-support Program)

  • 홍선미
    • 한국사회복지학
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    • 제56권2호
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    • pp.311-326
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    • 2004
  • 본 연구는 자활사업의 개입모델로서 사례관리를 제안하며 그 실천적 적용가능성을 살펴본다. 근로빈곤층을 대상으로 한 자활사업이 궁극적으로 탈빈곤의 효과와 함께 지역사회에서의 자립된 삶을 얻는 기회를 제공하기 위해서는 일자리제공을 통한 경제적 자활 뿐 아니라 지역사회에서 개인의 삶에 영향을 미치는 다양한 사회적 위험요인들에 대한 지지적 서비스가 필요하다. 이를 위해 본 연구에서는 자활이 갖는 실천적 의미와 사례관리의 필요성을 살펴보고 이에 적절한 사례관리의 유형과 사례관리자의 역할을 살펴본다. 또한, 자활사업에 필요한 사례관리의 개입방향-상황중심적 사고를 통한 통합적인 사례관리체계의 구성, 역량강화적 접근에 기초한 주체적인 참여와 자율적인 운영, 사회망 개발과 연대적 노력을 통한 포괄적인 사례관리 프로그램으로의 발전-을 제안함으로써 고용과 복지가 통합적으로 고려되는 자활사업의 틀을 구성하고자 한다. 본 연구는 자활사업대상자와 기관차원에서 활용할 수 있는 실천프로그램을 제시함으로써 정책적 차원에 그치던 자활사업에 관한 논의를 서비스제공 차원에서 구체화시킨다는 의의가 있다.

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