• 제목/요약/키워드: Management of Existing Knowledge

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SNS 기반의 지식경영 시스템의 설계 (Design of Knowledge Management System based on SNS)

  • 조병호
    • 한국인터넷방송통신학회논문지
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    • 제14권4호
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    • pp.181-186
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    • 2014
  • 기업도 집단지성에 의한 지식 공유 및 외부와의 협력을 통한 지식의 생산/공유가 중요하다. 따라서 지식경영 시스템도 SNS 기반으로 설계하고 구축한 차세대 지식경영 시스템 도입이 필요하다. 본 논문에서는 기존 지식경영 시스템을 조사분석하여 문제점을 분석하고 지식경영 패러다임의 변화와 새로운 지식경영 시스템의 요구사항을 알아보았다. 새로운 지식경영 시스템의 요구사항인 집단지성, 오픈이노베이션, IT 기술과의 융합을 고려하여 볼 때 차세대 KMS로는 SNS 기반 지식경영시스템이 가장 적합하다. 그러므로 새로운 차세대 지시경영시스템의 서비스 구조와 SNS기반의 지식경영시스템의 메인 설계 및 지식톡 설계 등을 통하여 SNS 기반 지식경영시스템의 구축 방법을 제시하고자 한다.

소규모 기업에 있어서 지식소싱 전략이 기업성과에 미치는 영향 고찰 (An Examination of Knowledge Sourcing Strategies Effects on Corporate Performance in Small Enterprises)

  • 최병구
    • Asia pacific journal of information systems
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    • 제18권4호
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    • pp.57-81
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    • 2008
  • Knowledge is an essential strategic weapon for sustaining competitive advantage and is the key determinant for organizational growth. When knowledge is shared and disseminated throughout the organization, it increases an organization's value by providing the ability to respond to new and unusual situations. The growing importance of knowledge as a critical resource has forced executives to pay attention to their organizational knowledge. Organizations are increasingly undertaking knowledge management initiatives and making significant investments. Knowledge sourcing is considered as the first important step in effective knowledge management. Most firms continue to make an effort to realize the benefits of knowledge management by using various knowledge sources effectively. Appropriate knowledge sourcing strategies enable organizations to create, acquire, and access knowledge in a timely manner by reducing search and transfer costs, which result in better firm performance. In response, the knowledge management literature has devoted substantial attention to the analysis of knowledge sourcing strategies. Many studies have categorized knowledge sourcing strategies into intemal- and external-oriented. Internal-oriented sourcing strategy attempts to increase firm performance by integrating knowledge within the boundary of the firm. On the contrary, external-oriented strategy attempts to bring knowledge in from outside sources via either acquisition or imitation, and then to transfer that knowledge across to the organization. However, the extant literature on knowledge sourcing strategies focuses primarily on large organizations. Although many studies have clearly highlighted major differences between large and small firms and the need to adopt different strategies for different firm sizes, scant attention has been given to analyzing how knowledge sourcing strategies affect firm performance in small firms and what are the differences between small and large firms in the patterns of knowledge sourcing strategies adoption. This study attempts to advance the current literature by examining the impact of knowledge sourcing strategies on small firm performance from a holistic perspective. By drawing on knowledge based theory from organization science and complementarity theory from the economics literature, this paper is motivated by the following questions: (1) what are the adoption patterns of different knowledge sourcing strategies in small firms (i,e., what sourcing strategies should be adopted and which sourcing strategies work well together in small firms)?; and (2) what are the performance implications of these adoption patterns? In order to answer the questions, this study developed three hypotheses. First hypothesis based on knowledge based theory is that internal-oriented knowledge sourcing is positively associated with small firm performance. Second hypothesis developed on the basis of knowledge based theory is that external-oriented knowledge sourcing is positively associated with small firm performance. The third one based on complementarity theory is that pursuing both internal- and external-oriented knowledge sourcing simultaneously is negatively or less positively associated with small firm performance. As a sampling frame, 700 firms were identified from the Annual Corporation Report in Korea. Survey questionnaires were mailed to owners or executives who were most erudite about the firm s knowledge sourcing strategies and performance. A total of 188 companies replied, yielding a response rate of 26.8%. Due to incomplete data, 12 responses were eliminated, leaving 176 responses for the final analysis. Since all independent variables were measured using continuous variables, supermodularity function was used to test the hypotheses based on the cross partial derivative of payoff function. The results indicated no significant impact of internal-oriented sourcing strategies while positive impact of external-oriented sourcing strategy on small firm performance. This intriguing result could be explained on the basis of various resource and capital constraints of small firms. Small firms typically have restricted financial and human resources. They do not have enough assets to always develop knowledge internally. Another possible explanation is competency traps or core rigidities. Building up a knowledge base based on internal knowledge creates core competences, but at the same time, excessive internal focused knowledge exploration leads to behaviors blind to other knowledge. Interestingly, this study found that Internal- and external-oriented knowledge sourcing strategies had a substitutive relationship, which was inconsistent with previous studies that suggested complementary relationship between them. This result might be explained using organizational identification theory. Internal organizational members may perceive external knowledge as a threat, and tend to ignore knowledge from external sources because they prefer to maintain their own knowledge, legitimacy, and homogeneous attitudes. Therefore, integrating knowledge from internal and external sources might not be effective, resulting in failure of improvements of firm performance. Another possible explanation is small firms resource and capital constraints and lack of management expertise and absorptive capacity. Although the integration of different knowledge sources is critical, high levels of knowledge sourcing in many areas are quite expensive and so are often unrealistic for small enterprises. This study provides several implications for research as well as practice. First this study extends the existing knowledge by examining the substitutability (and complementarity) of knowledge sourcing strategies. Most prior studies have tended to investigate the independent effects of these strategies on performance without considering their combined impacts. Furthermore, this study tests complementarity based on the productivity approach that has been considered as a definitive test method for complementarity. Second, this study sheds new light on knowledge management research by identifying the relationship between knowledge sourcing strategies and small firm performance. Most current literature has insisted complementary relationship between knowledge sourcing strategies on the basis of data from large firms. Contrary to the conventional wisdom, this study identifies substitutive relationship between knowledge sourcing strategies using data from small firms. Third, implications for practice highlight that managers of small firms should focus on knowledge sourcing from external-oriented strategies. Moreover, adoption of both sourcing strategies simultaneousiy impedes small firm performance.

BPM 기반의 지식경영시스템 도입 개념과 기대 효과 (The Introductory Concept and Expected Effectiveness for Knowledge Management System Based on BPM)

  • 김태한;황두원;송영웅;최윤기
    • 한국건설관리학회:학술대회논문집
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    • 한국건설관리학회 2007년도 정기학술발표대회 논문집
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    • pp.859-863
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    • 2007
  • 대부분의 건설기업은 지식기반의 무한경쟁시대에 맞추어 무형자산의 중요성을 인식하고, 기업의 핵심역량으로 지식경영에 관심을 가지고 시스템을 구축하여 사용하여 왔다. 그러나 세계적 정상권과 부합되는 지식경영 흐름을 이어가지 못한 채 단순한 지식축적으로만 지식경영시스템을 운영하여 낮은 활용도를 보이고 있다. 이러한 문제를 탈피하여 업무 프로세스 기반의 지식경영시스템을 도입하고자, 본 연구에서는 기존 문헌을 바탕으로 업무 프로세스 관리와 지식경영시스템을 고찰하였고, 업무 프로세스 기반의 지식경영시스템 도입을 위한 개념과 구축에 구성되는 프로토타입을 제시하고 그에 따른 효과를 도출하였다.

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중대사고관리를 위한 훈련도구(TRAIN)의 개발 (Development of TRAIN for Accident Management)

  • Moo-Sung Jae
    • 한국안전학회지
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    • 제16권1호
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    • pp.84-87
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    • 2001
  • 중대사고관리는 원전의 노심손상사고를 예방하거나 완화시키기 위하여 기존의 가용자원이나 시스템, 운전의 행위를 사용하는 것을 말한다. 제어실이나 기술지원반을 위하여 중대사고관리를 위하여 개발된 TRAIN(Training pRogram for Accident Management Program In Nuclear Power Plant)의 초기문자로 명명된 시스템을 본 논문에 소개하였다. TRAIN은 중대사고현상 KB(Knowledge Base)와 사고시나리오 KB, 제어도와 함께 사고관리 절차도 그리고 필요정보로 구성되어있으며 제어실이나 기술지원반에게 중대사고의 현상지식을 취득하게 하고, 발전소의 취약특성을 파악하게 하며, 상당한 스트레스하에서 주어진 문제를 해결하게 하는데 본 연구의 결과는 기여할 것이다.

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서비스 혁신에 관한 문헌 연구: 성공요인, 프로세스 및 성과를 중심으로 (A Literature Study on Service Innovation: Focus on Success Factors, Process and Performance)

  • 이남희;정재은
    • 지식경영연구
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    • 제13권1호
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    • pp.41-52
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    • 2012
  • Service innovation has been considered to improve the value of enterprises, so that various research issues have been studied on innovating the services. Thus, in order to increase understandability of new service innovation mechanism, this study surveys the existing research results on service innovation factors, e.g., success factors, process, and performance. Consequently, we have found that service innovation can be reflected to service quality and value by interactive process between customers and enterprises. Also, such interactions are based on internal success factors (e.g., innovation strategy of organizations, domain knowledge, collaboration) and external success factors (e.g., customer participation, partnership).

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Access Management Using Knowledge Based Multi Factor Authentication In Information Security

  • Iftikhar, Umar;Asrar, Kashif;Waqas, Maria;Ali, Syed Abbas
    • International Journal of Computer Science & Network Security
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    • 제21권7호
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    • pp.119-124
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    • 2021
  • Today, both sides of modern culture are decisively invaded by digitalization. Authentication is considered to be one of the main components in keeping this process secure. Cyber criminals are working hard in penetrating through the existing network channels to encounter malicious attacks. When it comes to enterprises, the company's information is a major asset. Question here arises is how to protect the vital information. This takes into account various aspects of a society often termed as hyper connected society including online communication, purchases, regulation of access rights and many more. In this research paper, we will discuss about the concepts of MFA and KBA, i.e., Multi-Factor Authentication and Knowledge Based Authentication. The purpose of MFA and KBA its utilization for human.to.everything..interactions, offering easy to be used and secured validation mechanism while having access to the service. In the research, we will also explore the existing yet evolving factor providers (sensors) used for authenticating a user. This is an important tool to protect data from malicious insiders and outsiders. Access Management main goal is to provide authorized users the right to use a service also preventing access to illegal users. Multiple techniques can be implemented to ensure access management. In this paper, we will discuss various techniques to ensure access management suitable for enterprises, primarily focusing/restricting our discussion to multifactor authentication. We will also highlight the role of knowledge-based authentication in multi factor authentication and how it can make enterprises data more secure from Cyber Attack. Lastly, we will also discuss about the future of MFA and KBA.

기업용 마이크로블로그의 사용행태에 대한 사례연구: 지식경영전략을 중심으로 (Case Study on the Enterprise Microblog Usage: Focusing on Knowledge Management Strategy)

  • 강민수;박아름;이경전
    • 지능정보연구
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    • 제21권1호
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    • pp.47-63
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    • 2015
  • 지식경영전략은 코드화(Codification) 전략과 대인화(Personalization) 전략으로 대별할 수 있으며(Hansen et al., 1999), 성공적인 지식경영의 도입과 활용을 위한 두 전략의 운영 방안에 대한 연구가 계속되어 왔다. 그리고 지식경영 시스템에 대한 기존 연구는 주로 대기업의 일부 조직에서 활용한 사례를 대상으로 하고 있어, 중소 규모의 기업 전체를 대상으로 하는 연구는 미비한 실정이다. 본 논문은 중소 규모의 기업에 적합한 지식경영 시스템으로 기업용 마이크로블로그를 특정하고, 기업용 마이크로블로그를 활용한 중소기업의 지식경영전략을 코드화 전략과 대인화 전략의 관점에서 검토한다. 지식경영전략과 기업용 마이크로블로그에 대한 선행연구를 통하여 "기업의 성장에 따라 기업용 마이크로블로그의 활용은 코드화 전략에서 대인화 전략 중심으로 변화한다"는 가설을 설정하였다. 이 가설을 확인하기 위하여 창업 초기부터 현재까지 '야머'(Yammer)라는 기업용 마이크로블로그를 사용하고 있는 소규모 기업을 대상으로 사례연구를 진행하였다. 사례연구는 기업용 마이크로블로그의 사용 기간을 창업 '초기', 현재의 조직 형태를 갖추게 된 '중기', 그리고 연구가 진행된 '현재' 등 세 시점으로 나누고 콘텐츠를 분석하는 종단 분석을 실시하였다. 그리고 각 시점별 야머에 등록된 콘텐츠의 커뮤니케이션 유형을 분석하여 사례기업의 기업용 마이크로블로그 사용행태를 분석하고, 지식경영전략의 변화를 확인하는 방법을 사용하였다. 연구의 결과로 소규모 기업에서 지식경영전략의 운영과 그에 적합한 지식경영 시스템의 활용에 대한 실질적인 시사점을 제시하고자 한다.

지식 추상화 계층을 이용한 근사해 생성 (Providing Approximate Answers Using a Knowledge Abstraction Hierarchy)

  • 허순영;문개현
    • Asia pacific journal of information systems
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    • 제8권1호
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    • pp.43-64
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    • 1998
  • Cooperative query answering is a research effort to develop a fault-tolerant and intelligent database system using the semantic knowledge base constructed from the underlying database. Such knowledge base has two aspects of usage. One is supporting the cooperative query answering process for providing both an exact answer and neighborhood information relevant to a query. The other is supporting ongoing maintenance of the knowledge base for accommodating the changes in the knowledge content and database usage purpose. Existing studies have mostly focused on the cooperative query answering process but paid little attention to the dynamic knowledge base maintenance. This paper proposes a multi-level knowledge representation framework called Knowledge Abstraction Hierarchy(KAH) that can not only support cooperative query answering but also permit dynamic knowledge maintenance, On the basis of the KAH, a knowledge abstraction database is constructed on the relational data model and accommodates diverse knowledge maintenance needs and flexibly facilitates cooperative query answering. In terms of the knowledge maintenance, database operations are discussed for the cases where either the internal contents for a given KAH change or the structures of the KAH itself change. In terms of cooperative query answering, four types of vague queries are discussed, including approximate selection, approximate join, conceptual selection, and conceptual join. A prototype system has been implemented at KAIST and is being tested with a personnel database system to demonstrate the usefulness and practicality of the knowledge abstraction database in ordinary database application systems.

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Data Aspects in Library and Information Science CurriculA in Selected African Universities

  • Francis Ssekitto;Fester Mukiibi
    • International Journal of Knowledge Content Development & Technology
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    • 제13권4호
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    • pp.81-94
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    • 2023
  • Purpose - The purpose of this study was to investigate data aspects in Library and Information Science curricula at all levels in selected African Universities. Design/methodology/approach - A review of existing literature on data aspects and LIS Curricula. Secondly, the study juxtaposed web-based courses for fourteen LIS schools to establish data aspects incorporated into their curricula. Findings - The study's findings found that although many LIS schools have some form of data aspects in curricula, coverage is still very limited and basic.

CATIA KW의 변수 및 지체 관리를 위한 지원 모듈 개발 (Development of supporting Modules for parameter and knowledge management using CATIA KW)

  • 주수석;배일주;이수홍;전찬모;장준현
    • 한국정밀공학회:학술대회논문집
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    • 한국정밀공학회 2006년도 춘계학술대회 논문집
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    • pp.635-636
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    • 2006
  • A knowledge-based system with CAD is widely used to implement a designer's know-how and a routine calculation within a system. An engineer needs to change several design parameters in an early design stage. However it is not easy to change the design parameters when it needs to update an existing model and data. In this paper, a module has been proposed to make it easy to change the design parameter so that the engineer can easily update and change the design model. Also a flexible interface of the module can easily add or extract the design knowledge.

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