The Journal of the Institute of Internet, Broadcasting and Communication (한국인터넷방송통신학회논문지)

The Institute of Internet, Broadcasting and Communication (한국인터넷방송통신학회)
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Design of Knowledge Management System based on SNS

SNS 기반의 지식경영 시스템의 설계

  • Cho, Byung-Ho (Div. of Electronic Information & Communication Engineering, Kwandong University)
  • Received : 2014.05.19
  • Accepted : 2014.08.08
  • Published : 2014.08.31
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Abstract

Knowledge sharing by collective intelligence, and knowledge production/sharing by outer cooperation is also important for the company. Therefore, it is needed the next generation KMS(Knowledge Management System) designed and built which based on SNS. In my paper, the problems of KMS are analyzed and new KMS's requirements and paradigm changes are examined by analysis of investigation of existing KMS. KMS based on SNS is appropriate for the next generation KMS in consideration of new KMS's requirements, that is, collective intelligence, open innovation, and convergence with IT technology. So a building method of KMS based on SNS is presented by new next generation KMS's architecture, main design and knowledge-talk design.

기업도 집단지성에 의한 지식 공유 및 외부와의 협력을 통한 지식의 생산/공유가 중요하다. 따라서 지식경영 시스템도 SNS 기반으로 설계하고 구축한 차세대 지식경영 시스템 도입이 필요하다. 본 논문에서는 기존 지식경영 시스템을 조사분석하여 문제점을 분석하고 지식경영 패러다임의 변화와 새로운 지식경영 시스템의 요구사항을 알아보았다. 새로운 지식경영 시스템의 요구사항인 집단지성, 오픈이노베이션, IT 기술과의 융합을 고려하여 볼 때 차세대 KMS로는 SNS 기반 지식경영시스템이 가장 적합하다. 그러므로 새로운 차세대 지시경영시스템의 서비스 구조와 SNS기반의 지식경영시스템의 메인 설계 및 지식톡 설계 등을 통하여 SNS 기반 지식경영시스템의 구축 방법을 제시하고자 한다.

Keywords

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