• The Transactions of the Korea Information Processing Society
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• v.2 no.6
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• pp.918-926
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• 1995

In this paper, we study on the systems management for managing ATM network which is especially related to the management of Quality of Service(QoS). QoS management is considered as monitoring function. Therefore, we establish the management model of control and information aspects to manage ATM layer which has resource control, Operation and Maintenance (OAM) functions for performance management and monitoring functions. In particular, we focus on the effective processing of reported performance information caused by the indication of QoS degradation being represented as "QoSAlarm". In order to perform these management activities, the manager can process problem reports of QoS degradation in the proposed manner which uses the priority concepts based on QoS classes. In this circumstance, it is possible to take recovery actions in a predetermined and limited time for managed objects with fault and performance problems.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.11 no.2
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• pp.253-259
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• 2011

In a ubiquitous society, the world is changing to the place where we can access to network anytime, anywhere, on any device. The mobile internet is leading the ubiquitous world and the most commonly used medium is a cell phone. However, it is uncomfortable to link to cafe, blog, and mini homepage. Because we have to stop wap service in order to upload the mobile contents like photos, videos, sound recordings produced by mobile phones. Also we have to re-access. So, in this paper content management system was designed and implemented which mobile users don't have to stop wap service in order to upload photos, videos, sound recordings produced by mobile phones. Also it supports upload in wap service integrative medicine diagnosis and contents can be managed by category.

• Korean Journal of Clinical Pharmacy
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• v.23 no.2
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• pp.167-174
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• 2013

Objective: The study evaluated the impact of pharmacist inventions with the implementation of pharmacistinvolved nutritional support service at neonate intensive care unit in a tertiary teaching hospital. Method: A retrospective and observational study was carried out. The total of 58 infants in neonate intensive care unit was enrolled between January 2011 and October 2012. The pharmacist-involved total parenteral nutritional program was initiated in June of 2012. During the program, pharmacist actively participated in the multidisciplinary round with performing the interventions from reviewing the amount of combined total parenteral nutrition and enteral fluid intakes, the amount of total calories, the glucose infusion rate, and the amounts of proteins per weight in kilogram. The outcome was compared with the results from the control group which reflected the prior period of the program initiation. Result: The number of days of regaining birth weight was significantly shorter (14.5 vs. 19 days, p=0.049) and the percentage of total calorie days with >90 kcal/kg/day was increased significantly (40 vs. 13%, p=0.008) in intervention group compared to the values in control group. In addition, the total mean daily caloric intakes ($84.78{\pm}13.8$ vs. $74.86{\pm}15.36$ kcal/kg/day, p=0.018) was significantly higher in intervention group than those results in control group. There were no significant differences in safety parameters between two groups related to nutritional services of necrotizing enterocolitis, intraventricular hemorrhage, proven sepsis, and also parenteral nutrition-induced hepatotoxicity. Conclusion: Pharmacist-involved total parenteral nutrition managed program was successfully implemented. The outcome showed the improved effectiveness of total parenteral nutrition with pharmacist interventions and no differences in adverse reactions. This could prove the positive effects of pharmacist involvement on nutritional therapy for neonate population.

• Journal of Korea Multimedia Society
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• v.13 no.2
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• pp.287-297
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• 2010

Authentication is needed to use safe devices in the home network environment. In this authentication, there are an ID base form and Certification base form. In case of an ID base form, it is difficult to apply to the multi domain environment and in case of an Certification base form, because the way that contains and stores the certificate demand on devices, additional setting of the user is needed for transfer of ownership and purchase of new devices, and more. Because both ways attend an individual authentication for devices, the ways exist overhead as the frequent authentication for a lot of devices in service aspects of user needs. To arrange these problems, in this paper, the authentication information of devices can be securely stored and managed in the java card and a processing time of the authentication could be improved better then the existing technique by authenticating a group of service.

• Journal of Convergence for Information Technology
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• v.8 no.1
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• pp.275-280
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• 2018

Companies are now rapidly entering the realm of the realtime economy named 'Now Economy'. 'Now Economy' features the measurement and assessment, accelerating speed of decision making about business. According to this, companies intend to change their disposition to be able to make quick and accurate decision by gathering informations rapidly and correctly, and then by processing that. Applications of ICT can be possible to change the new decision system of companies. In this thesis, the new decision system through amalgamations of BPMS, Mobile, Cloud Service, Hadoop, BI and AI is presented. It will be able to make decision quickly and accurately by collecting all information between the most efficiently managed process and formal and informal data inside company through this, and then by combining changes with situations outside company.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.24 no.12A
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• pp.1910-1916
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• 1999

This paper suggested to solve ATM switch performance and service rate which was input buffer managed scheme in ATM network with burst traffic characteristics, For this purpose, ATM multiplexer is prepared before sending for handling burst random input traffic to multiplex and then sort based on cell inter-arrival time and cell processing due time which had been marked after that. The server looks for cell header with the most shortest due time and sends it, thus it is satisfied that real time traffic for instance CBR and rt-VBR was guaranteed cell processing time to send fast than non real time traffic. For analysis of ATM switch performance with cell processing due time and priority, each output port has divided into four different virtual buffer and each buffer has assigned different cell inter-arrival time and processing due time according to ATM Forum for example CBT/rt-VBR, nrt-VBR, ABR and UBR and showed it’s optimal service parameters then analyzed service rate behaviors according to each traffic characteristics.

• Journal of Distribution Science
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• v.16 no.8
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• pp.69-77
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• 2018

Purpose - With growing competition in the service distribution industry, the importance of managing customer complaints has increased. If firms handle customer complaints effectively, they can strengthen customer loyalty and repurchase intention. Many studies have focused on customers expressing complaints, yet research on silent customers is scant. This study focuses on two types of complainers and non-complainers. In other words, this study is to examine the value of voice complaint intention and no-action intention. This study also investigates how perceptual and relational factors affect complaint intention. Research design, data, and methodology - This study was carried out using the survey with undergraduate students who have faced a service failure in a retail store(fast foods, electronics, apparel). And if such complaint were to occur again, respondents were asked about any possible action they would take. 300 questionnaires were distributed and a total of 279 respondents provided complete and usable data. The sample consisted of 158 males(56.6%) and 121 females(43.4%). The structural equation modeling analysis was used for the hypothesis test. Results - The results are as follows. First, attitude toward complaining, likelihood of successful complaint, and ease of complaint were positively related to voice complaint intention. Second, attitude toward complaining, likelihood of successful complaint, and ease of complaint were negatively related to no-action intention. Third, commitment was positively related to voice complaint intention but didn't have a significant negative impact on no action. Forth, voice complaint behavior reduced switching intention and no-action intention enhanced switching intention. Conclusions - The findings of this study confirm the value of complaint behavior and show voice complaint intention and no-action intention should be managed differently. Voice complaint intention is evaluated positively because it reflects customers' concerns about the company, while no-action intention is evaluated negatively. Attitude toward complaing is the most effective in increasing voice complaint intention and likelihood of successful complaint is a major factor in reducing no-action intention. Also, in explaining switching intention, voice complaint intention plays a more important role than no-action intention.

• Spatial Information Research
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• v.16 no.1
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• pp.51-64
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• 2008

Recently, development and research of u-City established the ubiquitous environment which can be anytime, anywhere computing or network, has been much highlighted. Thus, current urban facilities should be managed by ubiquitous concept, and monitored location and status information in a real-time manner, and controled if necessary. In order to be establish in the purpose of management, indirect mapping through id-tag is better than facility management directly. For instance, RFID, UCODE, UFID. In this paper, we propose that represent facility object through UOID(Unique Object IDentification). UOID comprises three parts; 1) sensing object, 2) facility object, 3) cell object consists of facilities. and Life cycle management system in UOID, and network system connected with internet is proposed. We wish that proposed UOID and network system mange u-City facilities effectively, and also provide ubiquitous service to the citizen, one of the integrate service of u-City platform.

• Proceedings of the Culinary Society of Korean Academy Conference
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• 2006.08a
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• pp.21-44
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• 2006

Measuring and evaluating the business performance plays a very important role in managing business. It is because business performance, in any types of industry, can be evaluated and managed properly only when the measurement of its performance is estimated, and because its performance can be improved through an efficient and effective management. Therefore it is essential to build up the performance evaluation system to raise management efficiency of the foodservice industry, to reinforce competitive power of the food service industry. This study tried to propose a novel point of prospective and method in which the performance evaluation in any family restaurant should be illuminated and be performed. In this study, BSC provided the main conceptional framework for evaluating the performance of a family restaurant, and evaluation items of BSC four prospectives - financial, customers, internal business process, and learning and growth-were adjusted so as to be fitted into the business field. Furthermore, this study verified the validity of the proposed performance evaluation method through specific case analyses and used AHP to quantify its validity objectively. Finally, this study found the fact that non-financial prospectives, compared to financial prospectives, should be more importantly considered as the performance evaluation index of the family restaurants. Especially, the study showed that the proportion of performance evaluation indexes related to Customers prospective and Learning and Growth prospective revealed very highly, therefore variables such as customer satisfaction index, per employee productivity, education and training, customer response rate, employee satisfaction index should be emphasized as key factors at the process of selecting indexes and measuring their performance evaluation of the food service industry.

• Journal of the Korea Society for Simulation
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• v.15 no.1
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• pp.27-33
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• 2006

To guarantee QoS (Quality of Service), routers should determine routing paths satisfying service requirements, based on link state information as well as network topology. Link status database (LSD) in routers should be efficiently managed to effectively reflect the current state of all links. However, there is a trade off between the exact reflection of the current link status and its update cost. For exactly reflecting the current link status, each router immediately notifies its neighbors that link state information is changed. This may degrade performance of the router due to the processing of link state update messages. On the other side, if the current link state information is not updated appropriately, a route setup request can be rejected because of the discrepancy between the current link state information and previously updated link state information in LSD. In this paper, we propose a traffic variation based link state update algorithm for adaptively controlling the generation of link state update messages and compare its performance with those of four existing algorithms by intensive simulations.