• Journal of Korean Society for Quality Management
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• v.41 no.4
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• pp.649-657
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• 2013

Purpose: In this study, the actual situation of domestic firms vulnerable to industrial security competence will be discussed. And accordingly be discussed for effective response measures. Methods: Using a structured questionnaire by mail, fax, e-mail and fill method was used respondents. By the end of '10 R&D Center, which holds 15,247 companies(population) among the 95% level of confidence, tolerance ${\pm}3%$ p-level corporate type, sector, region extraction method stratified multi-level companies were investigated through the final 1529. Results: The average level of industrial security capabilities 43.8%(out of 100) is very weak, so urgent and positive response measures also need to be investigated sought. Conclusion: we propose the effective management framework and improvement plans to prevent illegal industrial leakage are to be made.

• The Journal of the Convergence on Culture Technology
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• v.9 no.5
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• pp.487-492
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• 2023

The Korea Post plays a public role in providing postal services such as mail, savings, and insurance to the public. Although postal machines are becoming automated, workers are still exposed to various industrial accidents caused by being caught in the mail, and musculoskeletal disorders. Therefore, occupational safety and health activities are needed to prevent serious accidents. In this study, the level of safety and health consciousness was analyzed for employees working in the postal logistics center The tasks such as regulations and procedures, organization composition, and safety and health education method improvement, were classified into five items and proposed, and efficient industrial accident prevention was presented.

• Korean Journal of Human Ecology
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• v.9 no.2
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• pp.5-20
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• 2006

This study was a preliminary investigation into improving the environmental and healthy quality of childcare centers. The purpose of this study was to determine the management condition on indoor environment and hygiene of childcare centers in Cheongju. Questionnaire survey was carried out from 11st to 26th of August 2004 by mail. Respondents were consisting of 55 teachers, an executive of each childcare center in Cheongju. From the survey results, there were some problems in 'empty period after remodeling work for preventing sick house syndrome', 'humidity controling', 'glare controling', 'indoor or outdoor noise controling', 'cleaning frequency of each room', 'washing method of toys', 'laundry frequency of rag doll and bedclothes'. So, we need to establish the regulations or give some educations and informations about indoor environment and hygiene to administrators of childcare centers.

• IE interfaces
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• v.20 no.4
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• pp.547-559
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• 2007

In this paper, we design Real-Time Postal Logistics Operational Model and System as a to-be system. Current postal logistics information system, named PostNet, is a basic infra system designed for an end-to-end IT-driven process, from mail acceptance to delivery, linked with internal and external systems. Recent competing circumstances drive demand for more intelligent information system. So we design real-time postal logistics operational system focused on site operations. we analyze postal logistics operation and interview field workers and establish real-time postal logistics operational model to solve operational issues. Finally we suggest system specifications.

• The Journal of Korean Academy of Orthopedic Manual Physical Therapy
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• v.8 no.1
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• pp.15-24
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• 2002

This article was researched that the question for cognition, requirement, plan of activation of the orthopaedic physical therapist in physical therapy room of public health center. We analysed with SPSS/10.0 stastistics programs returned 123 questionnaire. These results were followed. 1. Ratio of physical therapist in the physical therapy room of public health center was that mail were 47.2% and female were 52.8%. 2. The physical therapy room of public health center was made an introduction in 1980 and has since been opened. in 100 places. 3. 100 physical therapist (81.3%) were aware the impotance of orthopaedic physical therapy. 4. The members of orthopaedic physical therapy academy were 17 people(13.8%) including an associate member. 5. The physical therapist takened a course of orthopaedic education was 37 people (30.1%). 6. The physical therapist wanted that to take part in orthopaedic education were 60 people(48.8%). 7. The physical therapist were required the orthopaedic physical therapist in physical therapy room of public health center were 87 people(70.7%).

• Journal of Korean Society of Rural Planning
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• v.18 no.4
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• pp.27-34
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• 2012

The purpose of this study is to analyze the community center users' the determinants of utilization & satisfaction for the exploit and to draw out the implication as to what are the influencing factors. The ordered logit model approach was used to examine the determinants. For the use of community center, we surveyed by mail subjecting on rural residents for one month, June 2012, analyzed 625 valid questionnaires. The findings are as follows. First, 'Facility-Satisfaction', 'Education', 'Exploit-Frequency' and 'Age' are the most important factors which affect users' satisfaction. Second, 'A meeting hall function', 'Cultural & Educational function', 'Social & Organizational function', and 'functional criticality function' influence the attributes of users' utilization. Therefore, it is needed to establish the various functions of community center and to prepare the vitalization plan in futuristic viewpoint reflecting the change of rural area. In addition, since there is no clear entity to supervise community center administratively, policy support system to community center should be equipped. Along with these, it is needed to develop managing and operation model for customized community center.

• Anxiety and mood
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• v.6 no.1
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• pp.55-64
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• 2010

Objective : Depression is a significant and growing problem among college students. Depression contributes to numerous academic, social, and health problems, including suicide. This study surveyed depression awareness and the need for establishing a depression support program through Kyunghee University. Methods : We used the Kyunghee University Mail delivery system for college students to conduct this survey on depression and depression. Results : All of the students who responded to the survey, 41.86% reported that they had experienced depression. Among students experiencing depression, 27.27% experienced suicidal ideation, and 56.56% said they wanted to receive mental health counseling or treatment. All the respondents, 47.04% of respondents said they would to go to the external medical center, not school's internal counseling center of school, for such treatment. All the respondents, 73.75% said the student depression/suicide problem was serious. In addition, 71.34% of respondents required a depression support program. Conclusion : The university's depression support program needs to improve its accessibility by developing content focused on the early detection of, and improved awareness of, depression.

• Journal of KIISE:Computing Practices and Letters
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• v.13 no.7
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• pp.520-533
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• 2007

The CRM(Customer Relationship Management) is the business strategy model for higher profits and competitive power of the enterprise in a new business environment. The large-scale customer response service technique uses internet, e-mail, SMS (Short Message Service), Telephony service, DM(Direct Mail) by customer channel point. Recently, business model diversify for new contract and retaining existing customer to the effort for a profitable model of business. This paper is based on Avaya PDS(Predictive Dialing System) model for CRM bond center. If the number of "available" agents are less than the number of inbound channels, then there may be real-time response problems in PDS system implemented. The Organization cannot afford to have many agents in available mode because of the high cost of manpower. This paper provides two contributions to the study. First, we present Call Object Management Mechanism of Customer Channel integration for reduce outbound consulting and reduce CallBack data in the PDS. Second, we design and implement the proposed system. Our simulation results show analysis of old model and proposed model. The proposed model can be efficiently used in Large-scale CRM.

• The Journal of Korea Robotics Society
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• v.18 no.3
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• pp.323-329
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• 2023

This paper discusses the application of collaborative robots to the de-palletizing in IMC (Inte-grated Mail Center). The domestic courier logistics market has grown rapidly, and logistics centers are reaching critical capacity. Therefore, digital innovation based on logistics automation is necessary, and this paper looks at the factors to be considered when introducing collaborative robots and improvement measures considering the characteristics of the de-palletizing task. The benefits of introducing collaborative robots include immediate efficiency and the goal of assisting workers. The paper reviews related research and cases of collaborative robots applied to logistics centers and summarizes the results of collaborative robots introduced to actual postal logistics centers. The paper also provides a comparison of collaborative robots and industrial robots and presents four candidates for collaborative robots for logistics work. The paper also considers suction grippers to be mounted on the arm to grasp the parcel. The paper concludes by discussing the introduction of collaborative robots in the post office logistics center.

• Asia Marketing Journal
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• v.15 no.4
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• pp.213-222
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• 2014

MPC is a specialized CRM company providing one-stop service through contact centers and has built a No. 1 "MPC Brand" in the industry. Founded in 1991, MPC has expanded into CRM solutions and services by launching businesses with database marketing. On Dec. 12, 2005, MPC became listed as the first company in the CRM industry on KOSDAQ. Now, MPC reserves 2,932 seats nationwide. MPC provides inbound/outbound services through various channels, such as phone and e-mail, and analyzes operating results in various aspects to improve services and make suggestions. MPC offers specialized training based on analyses of customers' requirements. Also, MPC develops essential solutions for customer consulting and management. In this case, we describe how MPC succeeded in the Korean market and identify its key success factors. Also, we discuss the issues faced by contact centers and suggest solutions.