• International Journal of Reliability and Applications
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• 제5권2호
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• pp.75-80
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• 2004

Relationships between inventory policy and operational availability of military equipment maintained under a logistics support system are analyzed. A continuous review inventory model with a stochastic demand typically used in a military logistics support is considered and some numerical studies are provided.

• International Commerce and Information Review
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• 제2권1호
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• pp.25-48
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• 2009

With the rapid growth of e-logistics in the global logistics industry, it is important to gain further insight into this growing segment of Chinese logistics industry. The current situation in China consists of many small and medium-sized logistics firms. Furthermore, e-logistics is still relatively undeveloped in the majority of the Chinese logistics companies and presently there are still many problems unresolved. This paper attempted to review the concepts and theoretical background of e-logistics systems from previous studies. After acknowledging the essential issues related to e-logistics systems, a research model based on the theory acceptance model was designed and tested. The key factors to the e-logistics system (reliability, maintainability, software, facility and transportation) were validated through the modeling and testing process. Included in the modelling and testing process are other related factors of e-logistics process, logistics information system and added value as dependent variables in this model. The results of this study confirm that the e-logistics Process is affected by transportation, while maintainability and software factors influence logistics information system. reliability, maintainability, facility and transportation are significant factors associated with added value. This research aimed to provide theoretical and practical contribution to Chinese logistics companies and to give some insights into e-logistics system as a whole. The paper also provided some useful theoretical implication and practical guidelines for the development of e-logistics system in the chinese logistics industry.

• 통상정보연구
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• 제11권2호
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• pp.3-26
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• 2009

With the rapid growth of e-logistics in the global logistics industry, it is important to gain further insight into this growing segment of Chinese logistics industry. The current situation in China consists of many small and medium-sized logistics firms. Furthermore, e-logistics is still relatively undeveloped in the majority of the Chinese logistics companies and presently there are still many problems unresolved. This paper attempted to review the concepts and theoretical background of e-logistics systems from previous studies. After acknowledging the essential issues related to e-logistics systems, a research model based on the theory acceptance model was designed and tested. The key factors to the e-logistics system (reliability, maintainability, software, facility and transportation) were validated through the modeling and testing process. Included in the modelling and testing process are other related factors of e-logistics process, logistics information system and added value as dependent variables in this model. The results of this study confirm that the e-logistics Process is affected by transportation, while maintainability and software factors influence logistics information system. reliability, maintainability, facility and transportation are significant factors associated with added value. This research aimed to provide theoretical and practical contribution to Chinese logistics companies and to give some insights into e-logistics system as a whole. The paper also provided some useful theoretical implication and practical guidelines for the development of e-logistics system in the chinese logistics industry.

• 아태비즈니스연구
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• 제13권4호
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• pp.61-77
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• 2022

Purpose - The purpose of this study was to explore the relationship between C2C logistics service quality(convenience, responsiveness, reliability, information and empathy) customer satisfaction and customer loyalty. Design/methodology/approach - This study collected 252 survey data from consumers who use C2C platform in China. Then using SPSS 24.0 in order to analyze the data. This study used SPSS 24.0 to perform empirical analysis with 252 people who use C2C platform in China. Findings - First, it was confirmed that the quality of logistics service(convenience, responsiveness, reliability, information and empathy) had a positive effect on customer satisfaction. Second, logistics service quality(convenience, responsiveness, reliability, information and empathy) positively affects the customer loyalty. Third, there is also a strong relationship between customer satisfaction and customer loyalty. Research implications or Originality - It is well known that logistics is an important part of e-commerce. Research on the influence of B2B logistics service quality on customer satisfaction and customer loyalty is more currently, but research on C2C is relatively less. Our study contributes the related research area by doing empirical analysis of the relationship between the logistics service quality and customer satisfaction and customer loyalty to provide development suggestions for C2C sellers.

• 디지털융복합연구
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• 제17권6호
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• pp.159-167
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• 2019

본 연구의 목적은 전자상거래 이용자들이 인식하는 물류서비스, 기업이미지, 제품신뢰도, 고객서비스가 소비자 만족과 재구매의도에 미치는 영향을 분석하는데 있다. 설문 조사는 "물류서비스, 기업이미지, 제품신뢰도, 고객서비스, 소비자만족, 재구매의도"로 구분하여 실시하였다. 연구결과, 독립변수에서는 기업이미지, 제품신뢰도, 고객서비스가 소비자만족에 영향을 주는 것으로 나타났다. 매개변수와 종속변수에서는 소비자만족이 재구매의도에 영향을 미치는 것으로 조사되었다. 결론적으로 SCM을 도입한 기업에서 재구매의도를 높이기 위해서는 기업이미지, 제품신뢰도, 고객서비스를 향상시켜 소비자를 만족시켜야 할 것이다. 물류서비스는 소비자만족에 미치는 영향으로 채택되지 않았다. 우리는 향후 고객 만족과 재구매 의사를 향상시키기 위해 더 높은 수준의 물류 서비스를 개발해야 할 것입니다.

• 무역상무연구
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• 제30권
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• pp.3-26
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• 2006

Supply chain is viewed as a number of organizations(at least three) working cooperatively with at least some shared objectives. The concept of supply chain management represents the most advanced state in the evolutionary development of purchasing, procurement and other supply chain activities. This study aims to analyze and develop a measurement instrument for supply chain performance in international logistics. A measurement instrument for supply chain performance in international logistics are developed by Lai et al(2002). Supply chain reliability, customer service and cost are constructed reflecting service effectiveness and operations efficiency between shipper, forwarder and liner. The results of this study are as follow. We firstly tested the measurement properties of the sub-dimension of the supply chain performance construct using reliability test and confirmatory factor analysis follow by exploratory factor analysis. For each of the factor, reliability and validity are achieved because of the significant loading of the measurement items on their latent factors. Further research perform the analysis of variance by multi respondents within each firm and across partner firms in the supply chain. The result of analysis present the difference with shipper, forwarder and liner in statistics.

• 무역학회지
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• 제45권3호
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• pp.1-19
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• 2020

Recently, traditional trade in the global trade market has stagnated in the aftermath of the US-China trade war and the coronavirus (COVID-19) pandemic. However, the global e-commerce market is growing rapidly, presenting a new opportunity for exports. To examine the effect of an online matching and logistics system on reverse overseas direct purchase and the mediating effect of reliability, this study conducted a questionnaire survey on 320 employees in a Korean trade company from March 10 to April 30, 2018. The study model's goodness of fit was tested, and an analysis was performed using the AMOS statistical package. The online matching and logistics system were found to have a positive effect on reverse overseas direct purchase. Furthermore, results revealed that while a country's reliability mediated online matching and reverse overseas direct purchase, it did not mediate the logistics system. These results mean that online matching is affected by a country's reliability in overseas consumers' buying decision process. This study provides implications for the future directions of export companies and national policies to promote reverse overseas direct purchase. Future research including more countries and companies would be able to make further contributions toward the development of the Korean cross-border e-commerce industry.

• 서비스연구
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• 제7권1호
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• pp.41-52
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• 2017

본 연구는 물류정보시스템을 구축하여 운영 중인 업체를 대상으로 물류기업의 조직 간 관계요인 및 기술요인이 물류성과에 미치는 영향을 분석하였다. 분석결과 물류성과에 영향을 미치는 요인으로 조직 간 관계요인의 정보공유, 상호신뢰, 상호이익은 모두 물류성과에 긍정적인 영향을 미치는 요인으로 분석되었고, 기술요인에서는 IT기반구조 및 기술의 신뢰요인은 물류성과에 긍정적인 영향을 미치는 요인으로 분석되었으나 시스템 운영능력은 물류성과에 긍정적인 영향을 미치지 않는 요인으로 분석되었다. 이러한 분석결과에 따라 물류기업은 상호간의 정보공유나 상호 이익 및 신뢰를 위해 노력을 하여야 기업의 물류성과가 극대화될 수 있다는 점을 확인할 수 있었고, 기술적으로 기술에 대한 신뢰 역시 중요한 요인임을 확인할 수 있었다.

• 한국산학기술학회논문지
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• 제19권1호
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• pp.566-576
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• 2018

우리 군의 무기체계는 강력한 화력과 다양한 기능을 보유하고 있으며, 이에 따라 무기체계 신뢰도 예측을 통한 품질 향상의 중요성 역시 점점 커지고 있다. 현재 우리 군의 무기체계 신뢰도 예측은 무기체계를 구성하는 부품들의 신뢰도들의 단순 합계를 통해 이루어지기 때문에 정확한 신뢰도 산출이 어렵다. 따라서 군은 신뢰도 향상을 위해 다양한 연구를 수행할 필요가 있다. 최근 다양한 산업에서 축적된 데이터를 활용한 많은 연구가 시도됨에 따라, 방위산업에서도 축적되고 있지만 활용되지 않은 다크(Dark) 데이터에 관한 분석을 시도하고 있다. 특히, 방위산업의 후속군수지원 단계는 무기체계의 신뢰도 향상을 위한 후속군수지원(PLS) 데이터를 활용할 필요가 있다. 본 연구는 부품단위의 기존 신뢰도 예측 방법에 대한 현황과 문제점을 검토하고, 후속군수지원의 결함 데이터의 적용방안을 제시한다. 이로 인해 무기체계 개발 시 신뢰도 예측의 정확성과 품질 향상에 도움이 될 것으로 기대한다.

• International journal of advanced smart convergence
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• 제12권3호
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• pp.221-232
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• 2023

Recently, due to the expansion of the logistics industry, demand for logistics automation equipment is increasing. The modern logistics industry is a high-tech industry that combines various technologies. In general, as various technologies are grafted, the complexity of the system increases, and the occurrence rate of defects and failures also increases. As such, it is time for a predictive maintenance model specialized for logistics automation equipment. In this paper, in order to secure the operational reliability of the ICT/Cold-Chain Unmanned Storage, a predictive maintenance system was implemented based on the LSTM model. In this paper, a server for data management, such as collection and monitoring, and an analysis server that notifies the monitoring server through data-based failure and defect analysis are separately distinguished. The predictive maintenance platform presented in this paper works by collecting data and receiving data based on RabbitMQ, loading data in an InMemory method using Redis, and managing snapshot data DB in real time. The predictive maintenance platform can contribute to securing reliability by identifying potential failures and defects that may occur in the operation of the ICT/Cold-Chain Unmanned Storage in the future.