• 제목/요약/키워드: Logistics performance

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Dynamic Matching Algorithms for Internet-based Logistics Brokerage Agents

  • Jeong, Keun-Chae
    • Management Science and Financial Engineering
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    • 제10권1호
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    • pp.77-96
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    • 2004
  • In this paper, we present a dynamic matching methodology for the logistics brokerage agent that intermediates empty vehicles and freights registered to the logistics e-marketplace by car owners and shippers. In this matching methodology, two types of decisions should be made: one is when to match freights and vehicles and the other is how to match freights and vehicles at that time. We propose three strategies for deciding when to match, ie. real time matching (RTM) , periodic matching (PM), and fixed matching (FM) and use Hungarian method for solving the how-to-match problem. In order to compare the performance of the when-to-match strategies, computational experiments are done and the results show that the waiting-and-matching strategies, PM and FM, give better performance than real time matching strategy, RTM. We can expect that the suggested matching methodology may be used as an efficient and effective tool for the brokerage agent in the logistics e-marketplaces.

유통업체의 정보물류시스템 아웃소싱 유형과 물류성과에 관한 실증연구 (An Empirical Study of Logistics Performance and Outsourcing Types of Korean Distributors)

  • 유창권
    • 유통과학연구
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    • 제12권4호
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    • pp.41-46
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    • 2014
  • Purpose - This study focused on providing strategic findings that make significant sense for companies that are looking for a future outsourcing strategy. The study analyzes the results of outsourcing in the information logistics systems field and verifies the results through experimental study of the performance delivered by logistics outsourcing types. Research design, data, and methodology - The study sample was assembled based on a random sampling method used to extract the initial 451 companies from a list of Korean distributors, wholesalers, and retailers. Following that sample process, 423 companies were confirmed by verifying their e-mail address and contacts (telephone and fax numbers), and were selected as initial research subjects. We reduced that number to 331 companies for the survey sample through telephone interviews in advance with the 423 companies that were targeted, in order to verify whether they are in the field of outsourcing of information logistics systems. The period of the survey extended from November 10, 2013 to January 10, 2014. The number of collected surveys totaled 181. We reviewed the contents of the survey responses, and reduced the number of research subjects to 175. In this study, we used a standard analysis to investigate whether there is a difference in distribution results based on different types of outsourcing information in the logistics system field and, through T-verification, we investigated whether the difference between distribution results in each group resulting from that standard analysis is statistically significant. Results - These results show that there is a difference in distribution outcome, based upon type of distribution outsourcing. In addition, we determined that they are meaningful results by confirming that, for usability and to improve the capabilities of a third-party logistics service supplier, both the choice of reasonable outsourcing types and the enhancement of various types of alliances are very important success factors. Taken together these study results, with a goal of enhancing the distribution capabilities of a Korean distributor, can be implemented to enhance management results achievable by supplying an information logistics system in the form of strategic outsourcing rather than in the form of simple outsourcing. In addition, the outcomes of logistics distributors in Korea that are using outsourcing in the logistics information systems field show high performance results in commercial endeavors in the following order: competitive, pre-competitive, non-competitive, and pro-competitive. Conclusions - This study focused on providing strategic findings. However, in the case of outsourcing in the field of information logistics systems of Korean distributors, there has been a focus on simple outsourcing rather than on strategic outsourcing; furthermore, there has been a concentration on non-competitive forms instead of pro-competitive forms, which could achieve better distribution results. This discussion is presented in more detail in the analysis results of this study.

KPI를 활용한 물류센터 운영 방안 (A Study on the Management of the Logistics Center Using the KPI)

  • 윤정한;신동호;김환성
    • 한국항해항만학회:학술대회논문집
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    • 한국항해항만학회 2019년도 추계학술대회
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    • pp.195-196
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    • 2019
  • 최근 경제의 불확실성이 커지면서 매출 확대를 기대하기 힘든 상황에서 운영비용을 줄이기는 쉽지 않은 상황이다. 저비용으로 서비스 수준을 올려 시장에서의 경쟁우의를 지켜야 하는 물류센터 입장에서는 저렴한 비용으로 서비스 수준을 획기적으로 향상시킬 수 있는 방안이 필수적이다. 본 연구에서는 KPI (Key Performance Indicator) 분석을 통해 물류운영시스템 전체 프로세스를 대상으로 효율적인 물류 운영을 하고 있는지를 판단하고, 성과지표를 중심으로 고객만족도를 높일 수 있도록 각 항목을 설정하여 측정하고 개선해야 함을 시사하고 있다.

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The efficiency of national maritime logistics for 29 ocean countries: using super-efficiency DEA

  • 최정원;김창수;서영준
    • 한국항해항만학회:학술대회논문집
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    • 한국항해항만학회 2022년도 춘계학술대회
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    • pp.198-200
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    • 2022
  • With the expansion of the global supply chain, the efficiency of maritime logistics is considered a crucial factor for countries' trade and competitiveness. Nevertheless, prior research has not thoroughly evaluated the efficiency of maritime logistics, including countries' ports and shipping capacities. Accordingly, this study examines integrated maritime logistics efficiency at the national level using DEA-CCR, BCC, and super-efficiency DEA. Furthermore, this study identifies a difference between the selected countries' maritime logistics efficiency and LPI (Logistics Performance Index) through Spearman's correlation test as an ad-hoc analysis. From this, Asian countries showed higher efficiency and European countries showed higher LPI scores. These results might be derived from this difference in port-city development patterns. Additionally, the main cause of inefficiency in Europe and Japan might be attributed to high fleet capacity of control. Consequently, this study can provide valuable implications for coastal countries to set more efficient directions for maritime logistics investment and policy.

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화주기업과 물류기업의 물류계약 인식차이에 관한 연구 (Perceptional Difference of Logistics Service Contract between Shipper and Logistics Service Provider)

  • 김진수;송상화
    • 통상정보연구
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    • 제14권3호
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    • pp.281-306
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    • 2012
  • 글로벌 경쟁에서 화주기업은 자사의 물류 관련 투자를 줄이고, 핵심역량 집중을 통하여 고객 서비스 향상은 물론 자사 경쟁력을 높이기 수 있는 기대를 하게 되고, 물류기업은 화주기업의 만족과 성과 향상을 위하여 차별화된 물류 서비스 제공을 하기 위해 물류아웃소싱을 하여 물류서비스를 개선하려는 기업들이 점점 증가하고 있다. 하지만 거래의 불확실과 변화를 대비하기 위한 물류계약에 대한 불공평한 인식이 존재하고 있다. 따라서 본 연구는 연구자의 선행연구에서 도출된 물류성과에 영향을 미치는 물류계약 조항에 대해 물류기업과 화주기업을 대상으로 동일한 설문을 구성하여 현재 물류계약서에 반영되고 있는 수준과 향후 반영되어지길 원하는 수준을 조사하였다. 두 개의 집단의 차이를 확인하기 위해 가설을 세우고, t-test와 IPA (Importance-Performance Analysis)를 실시하였으며, 연구결과 첫째, 현재수준의 물류계약서에 대하여 물류기업과 화주기업 간에는 인식의 차이가 확연하게 나타났으며, 둘째, 향후 물류계약서 요구수준 역시 물류 기업과 화주기업 간의 인식차이가 있음이 밝혀졌다. 그리고 물류기업의 현재수준과 요구수준 및 화주기업의 현재수준과 요구수준에 있어서도 차이를 보였으며, 본 연구의 결과는 물류기업과 화주기업의 물류계약서 조항의 인식에 대한 차이를 명확하게 제시하고 당사자 간 물류성과 향상을 위한 유용한 정보가 될 것이라고 사료된다.

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IT와 SCM 프로세스 관리역량이 e-SCM 성과에 미치는 영향에 관한 연구 (A Study on the Impact of IT and SCM Process Management Capability on e-SCM Performance)

  • 이선로;김기영
    • Asia pacific journal of information systems
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    • 제17권3호
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    • pp.79-103
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    • 2007
  • The main purpose of this study is to define antecedents that influence e-SCM synchronization and to investigate how it affects e-SCM performance. We, therefore, investigate (1) the impact of firms' internal IT planning capabilities on e-SCM synchronization and on SCM process management capability, (2) the impact of firms' internal IT infrastructure on e-SCM synchronization and on SCM process management capability, (3) the impact of firms' internal SCM process management capabilities on e-SCM synchronization, and finally (4) the impact of e-SCM synchronization on SCM performance. A survey has been administrated to the firms' SCM and marketing staffs and 171 returns analyzed. The results show that (1) IT plan has not direct impacts on e-SCM synchronization, but has direct impacts on organizational support, purchasing, and operations processes except logistics process. IT plan, however, has indirect impacts on e-SCM synchronization through purchasing and operations of SCM process management capability. (2) IT infrastructure has both direct and indirect effects on e-SCM synchronization, and also has direct impacts on organizational support, purchasing, and operations processes except logistics process. (3) SCM process management capabilities have direct impacts on e-SCM synchronization. Among these SCM core processes purchasing positively influences operations, which in turn positively influences logistics process management capability. (4) e-SCM synchronization has positive impacts on SCM performance indicator (SCOR), such as delivery reliability, responsiveness & flexibility, and cost. These results indicate that e-SCM synchronization can be critical to achieve better internal performance like cost and external performance like delivery reliability, responsiveness & flexibility of firms' SCM. In sum, this study demonstrates that the intervening role of e-SCM synchronization between e-SCM performance and IT management capability and between e-SCM performance and SCM core process management capability has been significant in achieving better e-SCM performance. Therefore, it can be suggested that e-SCM performance should be accomplished in consequence of the acceleration of e-SCM synchronization through the enhancement of preceding factors for the e-SCM synchronization.

물류기업의 거래특성요인이 성과 및 장기거래의도에 미치는 영향 (Effect of transaction characteristic factors of logistics companies on performance and long-term transaction intention)

  • 정연주
    • 한국항만경제학회지
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    • 제38권1호
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    • pp.1-14
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    • 2022
  • 글로벌 경쟁시대의 물류산업의 경영환경 변화는 고객이 기업을 선택하는 시대가 되어가고 있다. 고객에게 적합한 제품과 서비스의 제공을 통한 경쟁기업과의 차별화 우위에 따라 고객의 선택은 달라지기 때문에, 기업은 지속적으로 고객에게 선택을 받거나 유지하는데 노력하고 있다. 결국 이러한 경쟁구도는 장기적 관계구축의 중요성으로 부각된다고 볼 수 있다. 이에 본 연구에서는 류기업과 화주기업간의 거래관계에 있어 물류기업이 고객만족을 위해 수행하는 거래특성과 관련된 요인들이 성과와 장기거래의 도에 어떠한 영향을 미치는가를 살펴보았다. 첫째, 물류기업 간 거래에서 고객의 만족을 위해 구체적으로 실현해야 할 물류기업의 거래특성요인인 물류서비스, 비용, 물류인프라 및 기업역량요인을 도출하였다. 둘째, 물류기업의 거래특성요인이 기업의 성과에 어떠한 영향을 미치는 가를 분석해보고, 마지막으로 기업의 성과요인이 장기거래의도에 어떠한 영향을 미치는가를 분석해보았다. 실증분석결과 물류기업의 거래특성요인과 성과 간의 관계에는 통계적으로 유의한 결과가 나오지 않았는데, 이는 표본이었던 물류업체의 영세성에 기인한다고 볼 수 있다. 즉, 저가격으로 서비스를 제공할 충분한 역량이 없는 물류기업들의 경우 끊임없는 출혈경쟁을 벌일 수밖에 없으며, 이는 곧 서비스 산업에서의 대표적 특성인 차별화가 어렵다는 단점을 고스란히 안고 있는 동시에, 치열한 가격경쟁을 벌이고 있는 산업의 특성을 반영하고 있다고 볼 수 있다. 한편 기업성과요인과 장기거래의도 간의 관계는 정(+)의 관계가 있는 것으로 나타났다. 즉, 물류기업과의 파트너십과 가시적인 재무적 성과차원이 높으면 높을수록 앞으로도 지속적으로 거래를 유지하고, 점차 거래물량을 늘려나가기도 하며, 오히려 비용이 좀 더 들게된다 하더라도 거래를 지속적으로 거래하려는 의도가 크게 나타난다는 것을 알 수 있었다.

유전알고리즘을 이용한 지역 집중형 및 분산형 다단계 역물류 네트워크 분석 (Analysis of regionally centralized and decentralized multistage reverse logistics networks using genetic algorithm)

  • 윤영수
    • 한국산업정보학회논문지
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    • 제19권4호
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    • pp.87-104
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    • 2014
  • 본 연구에서는 지역적으로 집중화된 역물류네트워크(Regionally centralized multistage reverse logistics network: cmRL)와 지역적으로 분산회된 역물류네트워크(Regionally decentralized multistage reverse logistics network: dmRL)를 제안하고 있다. cmRL과 dmRL 각각은 고려되는 영역 전체와 지역적으로 분산된 세부영역에서의 RL 네트워크로 구성된다. 이들은 혼합정수계획법(Mixed integer programming: MIP) 모델로 공식화되며, 유전알고리즘(Genetic algorithm: GA)을 통해 해를 구하게 된다. 사례연구에서는 두 가지 형태의 RL네트워크를 제시하며 다양한 수행도 척도를 사용하여 cmRL과 dmRL의 효율성을 비교분석하였다. 분석결과 cmRL이 dmRL 보다 더 우수한 수행도를 나타내었다.

병원 통합물류시스템(SCM)이 물류 업무성과에 미치는 영향 (The Effect of Hospital SCM on Logistics Performance)

  • 조문숙;염영희
    • 간호행정학회지
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    • 제17권3호
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    • pp.284-292
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    • 2011
  • Purpose: The purpose of this study was to examine the causal relationships among quality of hospital SCM (system quality, information quality, service quality), perceived usefulness, user satisfaction and logistics performance by hospital staff. Methods: A survey using a structured questionnaire was conducted with 276 hospital staff. Analysis of the data was with both SPSS Win 18.0 for descriptive statistics and AMOS 8.0 for the structural equation model. Results: The hypothetical model yielded Chi-square=8.121 (p=.087), df=4, $x^2$/df=2.030. GFI=.989, AGFI=.942, RMSEA=.066, NFI=.995, CFI=.997 TLI=.990 and showed good fit indices. Three dimensions of quality of SCM had significant direct effects on perceived usefulness. System and service of quality of SCM had significant direct effects on user satisfaction. Perceived usefulness had significant direct effects on user satisfaction. User satisfaction had significant direct effects on logistics performance. Conclusion: These results suggest that logistics performance can be enhanced by user satisfaction, user satisfaction can be enhanced by perceived usefulness, and perceived usefulness can be enhanced by quality of hospital SCM. Further study with various hospitals and various variables is necessary.

A Study on the Reasonable Choice and Utilization of Incoterms 2020 Rules from the Perspective of Logistics and Supply Chain Management

  • Yang, Jung-Ho
    • Journal of Korea Trade
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    • 제25권1호
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    • pp.152-168
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    • 2021
  • Purpose - This paper has an objective to suggest reasonable criteria in choosing Incoterms 2020 rules for efficient and effective logistics management in that the Incoterms rules affect not only the rights and obligations of the parties to the sales contract but also the control and management of logistics system and transaction costs in the transaction. Design/methodology - An analysis of the various factors is needed to assess the positive or negative impact on global value chain in choosing Incoterms rules from a total logistics view. This study analyzes the impact of which the content of individual incoterms rules can have on the operation of international logistics systems under the global value chain from a strategic perspective to suggest reasonable criteria for selection of Incoterms rules depending on the transaction situation. Findings - Results of this study shows that consideration of various aspects which includes the characteristics of the products, logistics capabilities, infrastructure, transaction volume, operational cost, customs regulations, tax and accounting should be reflected in choosing the appropriate Incoterms rules. Therefore, in order to minimize the total cost and improve logistics performance, it may be helpful to develop a decision support model which allows users to select appropriate Incoterms rules based on various influencing factors. Originality/value - This Study is different from previous research which has mainly focused on the rights and obligations of the parties to the transaction regarding the transfer of risks and costs under the Incoterms. In addition, this study has significance in that it provides implications for export and import companies that can be able to use Incoterms as a strategic tool to efficiently manage the global value chain and improve supply chain performance.