• 한국철도학회논문집
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• 제20권3호
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• pp.389-399
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• 2017

본 연구는 물류 서비스 품질 인식이 물류성과를 매개하여 철도물류의 지속적 이용에 미치는 영향을 연구하고자 하였다. 분석결과 경제품질, 정보품질, 관계품질이 물류성과를 완전 매개하여 지속적 이용의도에 영향을 미치는 것으로 나타났다. 이를 바탕으로 철도물류의 지속적 이용의도 모형을 제안하였다. 본 연구결과는 철도물류의 지속적 이용은 철도물류 이용으로 인한 물류성과로 인해 형성되는 것을 알 수 있으며, 이를 위해서 이용고객의 경제품질, 정보품질과 관계품질에 대한 인식을 높일 수 있는 서비스 개선이 필요하다는 실무적 방향을 제시하였다.

• 통상정보연구
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• 제3권1호
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• pp.177-196
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• 2001

The advancement of information technology provides a wide range of options for the corporate to cope with new business environments. As with most other businesses, the utilization of the logistics information technology can be an instrument to enhance the competitiveness of the company. Therefore it is essential to analyze how companies utilize and verify the relationship between company business performance and the level of information technology utilization, which is the objective of this paper. The questionnaire was sent to 300 companies listed on the stock market at random The author received 176 responses of which 142 were complete and valid. According to the analysis of questionnaires, the adoption level of information technologies was dependent on the perception of top managers on the importance of information technology in business competitiveness. Furthermore the level of relation between the information technology adoption and business performance was significant. Therefore businesses need to increase the utilization of information technologies, such as establishment of logistics information system, network with other business partners in order to business logistics performance.

• 유통과학연구
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• 제22권7호
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• pp.95-106
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• 2024

Purpose: This study explores the effect on supply chain agility and logistics performance of building mutual trust between manufacturing companies that have adopted supply chain management. Previous studies have categorized trust into affective and cognitive types, and speed, flexibility, and responsiveness are recognized as subfactors of supply chain agility. Methodology: A survey gathered responses from employees of domestic manufacturing firms with supply chain management implementations. 254 valid responses underwent statistical analysis using structural equation modeling (SPSS 23.0 and AMOS 23.0). Results: Affective trust positively influences speed and responsiveness but not flexibility. Cognitive trust positively affects speed, flexibility, and responsiveness. Supply chain agility positively impacts logistics performance. However, neither affective nor cognitive trust significantly influences logistics performance. Conclusions: The study suggests that cognitive trust based on capabilities is more important than affective trust for flexibility in corporate relationships, a subfactor of supply chain agility. However, trust alone cannot enhance corporate performance. This research is significant as it examines the roles of trust and agility in the context of the COVID-19 pandemic, which has exacerbated the manufacturing business environment.

• 한국IT서비스학회지
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• 제7권4호
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• pp.301-317
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• 2008

Product-related services in manufacturing industry are different from typical services in service industry. Product-related services ensure proper product functioning, provide additional repurchase, and offer attractive margin Product-related services in manufacturing industry are not core activity but taking supporting roles, while services in typical service industry are core parts. The purpose of this study is to investigate the role of communication in linking IT and product-related logistics service in manufacturing industry. The relationships among IT, communication, logistics service and business performance are explored using a path analysis. The empirical research reveals that higher degree of IT usability leads to increased communication, and in turn, communication affects logistics service, and ultimately business performance. In addition, this study shows communication plays an intermediate role in linking IT to logistics service.

• 한국항공운항학회지
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• 제24권3호
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• pp.10-18
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• 2016

This paper deals with the Performance Based Logistics(PBL) application scheme pertaining to optimal maintenance program for logistics of Korean Fighter Experimental(KF-X) Project. For enhancement of the performance based logistics system application to KF-X program the selection of appropriate standards fit to maximize cost-cutting, a set of performance metrics fit for the purpose of the contract, foreign technology dependence of core equipments and parts were considered. Thus, selecting appropriate standards fit for Korean logistics environment, domestic maintenance enterprise for stable rate of operation of KF-X, a systematic reliability task that is able to measure quantitative combat capability are suggested.

• 품질경영학회지
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• 제37권3호
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• pp.102-122
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• 2009

In this study, we will conduct an empirical study to see how the 3PL firm's logistics service quality and relationship orientation affects the supply chain performance. To examine the research model and hypotheses, we have used an empirical method based on the field survey in which most of measurements used and verified in previous studies are selected as measurements. The results of our empirical study can be summarized as follows: First, it can be shown that higher level of logistics service quality not only affects satisfaction and relationship orientation positively, but also improves supply chain performance. Second, it can be also shown that satisfaction for logistics service quality affects relationship orientation between shipper and 3PL firm positively. Finally, it can be shown that relationship orientation affects supply chain performance positively. This paper presents much implications both theoretical and practical side.

• 무역학회지
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• 제44권6호
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• pp.69-85
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• 2019

Logistics outsourcing businesses consist of the three main stages of bidding, contracting, and operations. This study focuses on the impacts of factors in the logistics outsourcing stages on outsourcing performance. Key factors in each stage may have direct influences on logistics partnerships and performance. Also, factors of each stage may impact the factors of subsequent stages. The relationships were examined using a structural equation model and verified by PLS (partial least square)-SEM methodology. Study results were as follows. First, the uncertainty of the shipper in the bidding phase affects the flexible contract in the contracting phase, and thus, affects the satisfaction of the logistics outsourcing services. Second, the uncertainty of the shipper in the bidding phase affects operations through contracts, and positively affects logistics outsourcing satisfaction through trust and cooperation.

• International Journal of Computer Science & Network Security
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• 제24권7호
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• pp.87-100
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• 2024

Modern logistics significantly influences the globalization and internationalization processes. Logistics systems are becoming increasingly important in today's rapidly changing environment. On the other hand, the development of global economic integration, business globalization contributes to the creation and development of international logistics systems and global supply chains towards the international market. The aim of the article was to investigate the national logistics systems of developing countries in the context of their integration capabilities. The main methods used in this study are statistical analysis, index, graphical and analytical methods, methods for estimating structural dynamic shifts, comparisons. Commonly used methods of economic research, as well as statistical analysis and interstate comparisons, economic modelling (trend analysis to determine the forecast level of LPI for Ukraine), etc. were also involved. It is noted that the problem of development of logistics systems in developing countries was insufficiently covered in scientific research. The study suggests that the integration capabilities of national logistics systems are determined by the logistics performance of each country and the favourable logistics environment for integration transformations. This allowed analysing the state of the logistics systems of Poland, Bulgaria, India and Ukraine, and identifying the factors that determine it. The logistics environment of Poland, Bulgaria, India and Ukraine, as well as the factors of its formation are evaluated. The components of the logistic portrait of the country in the context of integration capabilities of the logistic system are offered. Trend analysis of LPI was carried out on the example of Ukraine, which showed positive trends in the logistics system and allowed drawing conclusions about increasing integration into international logistics channels based on its geopolitical location, improving the characteristics of the logistics environment, including customs regulation, and improving the efficiency of the national logistics system. Prospects for further research involve studies of the impact of pandemics, globalization, digitalization on logistics systems, including that of developing countries.

• 한국항만경제학회지
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• 제34권3호
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• pp.75-92
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• 2018

본 연구의 목적은 물류기업의 혁신활동이 혁신성과와 서비스품질의 개선에 영향을 미치는지 여부와 혁신활동을 통해 창출된 혁신성과와 서비스품질이 물류기업의 경영성과에 영향을 미치는지를 분석하는데 있다. 우선 혁신활동, 혁신성과에 관련된 이론과 선행연구를 분석하였다. 그리고 혁신성과와 함께 서비스품질의 개선에 관한 선행연구들도 분석하였다. 이를 근거로 연구모형과 가설을 설정하였다. 이를 분석하기 위해, 한국노동연구원의 사업체패널 자료를 활용했고, 총 88개의 샘플을 사용하였다. 이를 바탕으로 구조방정식 분석을 위해 PLS를 이용하였다. 실증분석 결과, 물류기업의 혁신활동은 혁신성과와 서비스품질개선의 긍정적인 영향을 미쳤으며, 혁신성과와 서비스품질은 재무성과에 긍정적인 영향을 미치는 것으로 나타났다. 결과적으로 물류기업에게 혁신활동은 물류기업에게 뚜렷한 경쟁우위를 가져다주고, 서비스품질의 개선을 가져다주게 된다. 이는 물류기업이 경쟁에서 승리하고 생존하기 위해서는 꾸준한 혁신활동이 필요하다는 것을 실증적으로 보여주었다.

• Journal of Korea Trade
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• 제25권1호
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• pp.169-183
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• 2021

Purpose - This paper analyzes the effect of the agricultural export market for Korea's new southern countries in consideration of logistics efficiency. In order to expand Korean agricultural exports, the logistics performance index, national income, per capita income, consumer price index, distance and FTA are included. Through empirical analysis, the impact of logistics efficiency on Korean agricultural exports is derived and measures are proposed to expand exports in the future. Design/methodology - The analytical model of this study takes into account the import demand factors of the new southern countries for Korean agricultural exports. A research model was established based on prior research based on the gravity model, which is widely used in international trade effect analysis. In particular, logistics efficiency measures the effect on Korean agricultural exports using the logistics performance index and examines the effect by deriving factors for export expansion. Findings - The main findings of this study can be summarized as follows: The higher the logistics efficiency of the new southern countries in exporting Korean agricultural products, the more directly they have an effect on expanding exports. In addition, it was analyzed that the expansion of Korean agricultural exports has a positive effect on the other countries' national income, per capita income, consumer price index, population, and FTA. Based on these results, the importance of efficient logistics management in agricultural exports has been emphasized. Originality/value - There are not many studies on the export of agricultural products by logistics efficiency. However, prior studies that have adapted to manufacturing and other areas suggest that logistics efficiency has a direct effect on exports. This study suggests that Korean agricultural products are directly effective in exporting to new southern countries in terms of logistics efficiency. This can be an important time point in recognizing that logistics capabilities are important to ensure new books and the safety of agricultural products.