• Journal of Korean Library and Information Science Society
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• v.39 no.1
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• pp.319-337
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• 2008

This research aims to suggest ways of establishment and management of the Regional Central Libraries, which are expected to play an important role in promoting the quality of library services in metropolitan regions. The field survey for this research, however, shows that many regional governments have difficulties to establish and/or run the Libraries and the difficulties come from their inexperience in the library services. On the basis of the analysis, it suggests standard organizational structure of the Regional Central Libraries and specifies their services according to their roles and functions.

• Journal of Information Science Theory and Practice
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• v.8 no.1
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• pp.45-55
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• 2020

The purpose of this work was to study library website users' actions by tracking their behavior, determining popular content, and identifying browsing patterns and subsequent improvement of access to popular content. The study of behavior models and the use of web analytics has led to the emergence of solutions that improve the usability and functionality of the State Public Scientific-Technological Library of the Siberian Branch of the Russian Academy of Sciences (SPSTL SB RAS) website. These are: identifying user tasks as they are developed, conducting user testing to better understand the event. tracking data and collecting additional data to verify the effectiveness of the changes made. Examining data on the duration of the session and the number of visits will help determine the goals of user visits and develop new recommendations. Usability analysis and testing will make it possible to compare the data obtained using web analytics and the perception of the library site by the users themselves. Recommendations are offered to libraries on the use of data on the real behavior of the target audience of the library website to improve access to library resources and services, increase their relevance and improve information services.

• Journal of Korean Library and Information Science Society
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• v.40 no.2
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• pp.207-221
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• 2009

Reference services that use e-mail to receive reference questions and provide responses were developed as early digital reference services in the library field. However, librarians and users found that e-mail based reference services had some weak points when compared with traditional face-to-face reference services. As a result, libraries have started to create real-time reference services, which are similar to traditional face-to-face reference services through the use of synchronous chat software. Such chat reference services are focus of this paper. This paper approaches chat reference services as one of the services provided by libraries. Based on the understandings of the unique characteristics of services and the concept of "service quality", this paper tries to suggest appropriate marketing strategies of chat reference services.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.25 no.3
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• pp.263-293
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• 2014

In this study, the operation condition of the U-library services is identified, and after confirming if there is any difference in the recognition from librarians, based on the results, the U-library services explore ways improvement plan to be operated reasonably. This study selected 10 local governments supported of the Ministry of Culture was performed in U-library services as a subject of study. Whether is any difference in the perception of librarians were measured according to demographic factors of librarians, presence or absence of work independency, employment pattern difference of librarians mainly operating U-library service as U-library services operating difference. For this study, united research methods (survey, visit, phone call) were used.

• Journal of the Korea Convergence Society
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• v.10 no.5
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• pp.141-148
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• 2019

The study aims to assess college students' perception and needs for applying virtual reality(VR) techniques to library services. To achieve the purpose of the study, the study broadly reviewed previous studies related to applying various intelligent information technology including VR techniques to the core tasks and services in the fields of library. The study also examined total 563 college students' needs and perception regarding to applying VR techniques to current library services by using the survey method. On the basis of the survey findings, the study suggested some strategies for re-educating and preparing current librarains and library workers who can utilize new intelligent information technologies and contents including VR in the fields of library.

• Journal of Korean Library and Information Science Society
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• v.54 no.3
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• pp.249-270
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• 2023

The purpose of this study is to identify the characteristics of school library services using the RGT (repertory grid technique), and to examine whether there are differences in the perceptions and internal experiences of school library services between human resources (librarian teachers, subject teachers, and librarians). I used indicators such as element intensity, construct extremity, discrepant constructs, and implicative dilemmas to analyze the characteristics of school library services. The elements of the repertory grid were set to 9, and 14 constructs were set through focus group interviews with 3 librarian-teachers. The GRIDCOR 6.0, which can be accessed online, was used to complete the repertory grid for 30 graduate students of the College of Education, and 6 of them were selected and analyzed, considering the demographic characteristics. From the perspective of element intensity, it was found that the following school library services are important and influential: resource management, teacher-librarian collaboration, and reading and information counseling services. The clarity of one's role, the actual performance, and self-regulatory ability were ranked high from the perspective of constructs intensity.

• Journal of Information Management
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• v.33 no.3
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• pp.105-119
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• 2002

Since mobile internet technology emerging from late 1990's provides anytime and anywhere accessibility to information, mobile is adapted in the various field to increase efficiency of work. After looking into the trend of mobile contents services, case studies of information services using mobile were investigated in this paper. Library information services are providing retrieval of library OPAC and verifications of circulation and return date using mobile internet technology. In addition, various notice services using short message service(SMS) of mobile are available. Considering growing mobile users and advancement of related technology, more information services utilizing mobile should be developed in near future.

• Journal of the Korean Society for information Management
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• v.35 no.2
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• pp.187-213
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• 2018

This study was intended to propose a plan for the operation of the local assembly information services as a service for the specialized service of the National Assembly Library's depository library. To that end, the information services of the national assembly libraries, the local assembly libraries, and the social science libraries were investigated and analyzed. We drew the implications based on the results of the analysis and finally developed the operational strategies such as the strengthening the data sharing system for the local council, the assembly information reply service for local councils and the information literacy program for users.

• Journal of Information Management
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• v.43 no.2
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• pp.133-150
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• 2012

This study showed the activation of public library services utilizing twitter. Top five American public library twitter's 1,373 tweets collected, analyzed by content types and examined applicability into public library services. Based on the results, it suggested that public library services can be activated by auto-tweeting informations within home page, re-tweeting of timely informations, generating HASH tag, using diverse social medias, active re-tweeting/replying, and utilizing twitter programs such as twit-bot. Finally, the study proposed that evaluations about twitter services such as satisfaction survey should be carried out.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.34 no.4
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• pp.235-257
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• 2023

The pandemic, which came unannounced, has caused people to feel the limitations of physical books and spaces, and discussions on library digital capabilities and sustainable library services are spreading. The e-book service of public libraries is at the stage of expanding to the autonomous district level and seeking to revitalize the service. In this study, a user satisfaction survey was conducted on the Gangdong district Library in Seoul to identify the current status of public library e-book services and suggest improvement measures. Based on the analysis results, improvement measures were derived in three aspects: expanding e-book content, strengthening user support services, and improving the e-book system management system.