• Title/Summary/Keyword: Level of Trust

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A study on Influencing relationship between loyalty program's perceived value and service loyalty in mobile telecommunication service market (이동통신 서비스 시장에서 로열티 프로그램의 지각된 가치와 서비스 충성도 간의 영향관계)

  • Jeong, Heon-Bae;Noh, Seung-Hoon
    • International Commerce and Information Review
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    • v.17 no.3
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    • pp.323-358
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    • 2015
  • This study strives to identify effects of the relationship between the loyalty program and service loyalty through focusing on the role of the loyalty program which is used as a means of promotion in relationship marketing. According to the result of the empirical testing, the higher the economical usefulness and psychological usefulness (the perceived value of the loyalty program) are, the higher the customer satisfaction rate was. Also, the higher the satisfaction of the loyalty program, the more credibility increased. Furthermore, the higher credibility was the more positive the influencing relationship with a heightened level of commitment was found to be. It was discovered that different factors such as customer satisfaction, customer trust, customer commitment in the loyalty program have a positive influence on service loyalty. Loyalty program satisfaction, along with loyalty program credibility and commitment indirectly affected service loyalty.

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Development of Hydrological Shared Vision Model for Conflict Mediation of Dam Construction (댐 건설 갈등 조정을 위한 수문학적 공영시각모형의 개발)

  • Jung, Ha Ok;Han, Jae Ik;Park, Sang Woo
    • Journal of Korea Water Resources Association
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    • v.45 no.10
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    • pp.1009-1022
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    • 2012
  • This study approach the conflict in the process of promoting Dam construction plan from a hydrological method and comprehend the cause of conflict on conservation and flood collect all interested parties direct involvement and develop Shared Vision Model (SVM) to plan simulation and result. We forecast water for living, industrial water and agricultural water in each administrative district on conservation and simulate promptly in case that each structural alternative is formed and suggest water level deduction effect and change of area on watted surface and damage and organize the system to draw and agreement through exchanging mutual opinion. Also, it considered to contribute meditation and soften of conflict by securing accuracy of releasing information and trust of the result.

Design and Implementation of the Course Environment for Supporting Collaboration Activities (과제 중심 협동학습 지원 환경의 설계 및 구현)

  • Jung, Mi-sil;Choi, Eun-Man
    • The KIPS Transactions:PartA
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    • v.11A no.3
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    • pp.217-226
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    • 2004
  • This paper describes an experiment of concrete and specific group work learning system based on the traditional Jigsaw group work learning model. Jigsaw model has two groups of students such as random group and expert group so that a course can make progress on explaining and lecturing all members of class after each student can be a member of expert group of course topic. We design and implement Web-based training system to support collaboration and Interaction among students of a course based on Jigsaw model The Web- based learning system makes each group going up to the expert level of a course subject by supporting various study menu and provides equal opportunity of improving social abilities such as leadership, communication skill, trust, and trouble-settling by taking part in collaboration activities.

Design and Implementation of a SDTS Data Management System (SDTS 데이타 관리 시스템의 설계 및 구현)

  • Sul, Young-Min;Baek, In-Gu;Han, Ki-Joon
    • Journal of Korea Spatial Information System Society
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    • v.2 no.1 s.3
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    • pp.91-107
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    • 2000
  • Geographic Information Systems(GISs) generally use a very large amount of spatial data. and are implemented on various software and hardware system. If it is impossible to exchange the spatial data efficiently among the different hardware, software, and operation systems, data sharing will be very difficult and duplicated storage & management of the spatial data will result in a great economic loss. To solve such problems, a national organization established a national standard for GIS and constructed spatial databases at the national level. In Korea, SDTS(Spatial Data Transfer Standard) is selected as a national standard for the common data transfer format. In this paper, we design and implement a SDTS Data Management System which can support display, insertion, update, deletion of SDTS data, extraction and creation of a specified area, error checking and reporting, setting and verification of a SDTS profile through the GUI (Graphic User Interface) environment. Hereafter, as GIS industry is continually activated and a demand for the SDTS data increases, a requirement for analysis and trust of the SDTS data will grow bigger, so the necessity of the SDTS Data Management System developed in this paper will also grow rapidly.

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Collaboration Model Design to Improve Malicious Node Detection Rate in MANET (MANET에서 악의적 노드 탐지율 향상을 위한 협업모델 설계)

  • Shin, Eon-Seok;Jeon, Seo-In;Park, Gun-Woo;Ryu, Keun-Ho
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.3
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    • pp.35-45
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    • 2013
  • MANET has a weak point because it allows access from not only legal nodes but also illegal nodes. Most of the MANET researches had been focused on attack on routing path or packet forwarding. Nevertheless, there are insuffcient studies on a comprehensive approach to detect various attacks on malicious nodes at packet forwarding processes. In this paper, we propose a technique, named DTecBC (detection technique of malicious node behaviors based on collaboration), which can handle more effciently various types of malicious node attacks on MANET environment. The DTecBC is designed to detect malicious nodes by communication between neighboring nodes, and manage malicious nodes using a maintain table. OPNET tool was used to compare with Watchdog, CONFIDANT, SRRPPnT for verifying effectiveness of our approach. As a result, DTecBC detects various behaviors of malicious nodes more effectively than other techniques.

A Study on Social Capital Type of the Juvenile Deliquents (비행청소년의 사회적 자본 인식 유형에 관한 연구)

  • Shin, Geun Hwa
    • 한국사회정책
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    • v.25 no.2
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    • pp.333-366
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    • 2018
  • The purpose of this study is to identify the types of social capital by delinquent adolescents using the Q methodology and to find ways to form social capital. As a result, 33 types of statements about social capital were extracted from 16 juvenile delinquents and five types were derived. Type I was named as 'Friend Supportive Type', Type II as 'Family Friendly', Type III as 'Ability Type', Type IV as 'Social Justice' and Type V as 'School Trust Type'. First, it is necessary to develop a program that uses good friends to improve social capital in peer relations. Second, intervention in the direct relationship between parents' children, that is, communication with friends, children of friends and children who are indirectly formed with children, as well as communication, attention, and communication are required. Third, it is necessary to intervene to control the continuous emotional control ability in daily life. Fourth, there is a need to strengthen the irrationality of the social system and the supervision over the harmful environment. Finally, there is a need to improve the environment to enhance the level of school norms and confidence in the school.

Effects of Organizational Culture on Social Capital in Social Welfare Organizations (사회복지기관의 조직문화가 사회자본에 미치는 영향)

  • Kang, Jong-Soo;Park, Eun-Mi
    • The Journal of the Korea Contents Association
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    • v.13 no.1
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    • pp.247-256
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    • 2013
  • Prior research has shown empirically that organizational culture and social capital are as a critical factor determining organizational effectiveness. The purpose of this study is to examine the effects of social welfare's organizational culture on the social capital. For the research, social capital was consisted of trust, norms and network, and organizational culture was measured by Kimberly & Quinn's competing value model. The results of this study were summarized as follows: Mean analyses showed that social workers perceived the level of organizational culture and social capital had a higher than medium. Especially, group culture had a strong positive effects on the social capital. This study finally discussed theoretical implications for future study and practical implications for social capital strategies on the results.

A National Integrated Cooperation System for Invigorating the Digital Content Industry (디지털콘텐츠산업 활성화를 위한 국가적 통합협력 시스템)

  • Kim, Sun-Bae
    • Journal of Digital Convergence
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    • v.6 no.3
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    • pp.45-52
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    • 2008
  • For the domestic digital contents, it is particularly important that the planning and mediating functions should cover the whole Industries so that dividends and assistance to reach all the way back to the primary contents-creating level, where economic risks are especially high. A proactive cooperation system or framework between the government, the businesses and research institutions, which would allow for free flow of interaction among these players, can play that role. We can broadly define cooperation frameworks into two; one between the central and the local governments and another among private-sector groups, such as companies, associations and groups. These players in the framework have differing, sometimes, conflicting views regarding the digital contents industry whether the digital contents should aim for skilled applicability or the abstract or whether the emphasis should rest on public interest or profitability. Immature competition and lack of trust among these players also give rise to such inefficiencies as overlap in investments, inexpertness and inefficient use of resources. We have proposed and realized the National Integrated Cooperation System to bridge these gaps among the major players in the industry. The National Integrated Cooperation System rests on the following major functions. The first major function of the NICS is to decipher any ambiguity that may be embedded in external Inputs by stratified role and bias. The second function is to create cooperative groups that will deal with the ambiguities based on its consequent situation. The third is a feedback function that will draw out a new cooperative way by re-feeding the capacities and the conflicts that stem from the existing organizations and strategies into cooperation and adjustment process. Our NICS has compared and evaluated with England and Australia digital content industry models under AHP(Analytic Hierarchy Process) method. NICS has turned out to be well designed and have strong points based on OECD innovation and cooperation criteria.

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A National Integrated Cooperation System for Invigorating the Digital Content Industry (디지털콘텐츠산업 활성화를 위한 국가적 통합협력 시스템)

  • Kim, Seon-Bae;Jang, Yeong-Cheol;Lee, Chang-Hun
    • 한국디지털정책학회:학술대회논문집
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    • 2006.06a
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    • pp.379-390
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    • 2006
  • For the domestic digital contents, it is particularly important that the planning and mediating functions should cover the whole industries so that in order for dividends and assistance to reach all the way back to the primary contents-creating level, where economic risks are especially high. A proactive cooperation system or framework between the government, the businesses and research institutions, which would allow for free flow of interaction among these players, can play that role. We can broadly define cooperation frameworks into two; one between the central and the local governments and one among private-sector groups, such as companies, associations and groups. These player sin the framework have differing, sometimes, conflicting views regarding the digital contents industry whether the digital contents should aim for skilled applicability or the abstract or whether the emphasis should rest on public interest or profitability. Immature competition and lack of trust among these players also give rise to such inefficiencies as overlap in investments, inexpertness and inefficient use of resources. We have proposed and realized the National Integrated Cooperation System to bridge these gaps among the major players in the industry. The National Integrated Cooperation System rests on the following major functions. The first major function of the NICS is to decipher any ambiguity that may be embedded in external inputs by stratified role and bias. The second function is to create cooperative groups that will deal with the ambiguities based on its consequent situation. The third is a feedback function that will draw out a new cooperative way by re-feeding the capacities and the conflicts that stem from the existing organizations and strategies into cooperation and adjustment process. Our NICS has compared and evaluated with England and Australia digital content industry models under AHP(Analytic Hierarchy Process) method. NICS has turned out to be well designed and have strong points based on OECD innovation and cooperation criteria.

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Impact of Dentists' Attitudes and Dental Hygienists' Services on Dental Anxiety (치과의사의 태도와 치과위생사의 서비스가 치과불안에 미치는 영향)

  • Yang, Jeong A;Lee, Su-Young;Oh, Se-Jin
    • Journal of dental hygiene science
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    • v.18 no.4
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    • pp.227-233
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    • 2018
  • The purpose of this study was to investigate the factors affecting dentists' attitudes and dental hygienists' services on dental anxiety in adults. The subjects were 300 adults older than 20 years of age living in Seoul, Gyeonggi, Daejeon, and Daegu. Data were collected using structured questionnaires. Among the distributed questionnaires, 225 respondents were selected as subjects, excluding 74 people who did not answer and 1 person who was not faithful. Data were analyzed using statistical software with a t-test, one-way ANOVA, and multiple regression. As a result, the gender was slightly higher in women (54.7%) than in men, and the last dental visit was less than one year in 59.6% of respondents. Most of the respondents' educational level was higher than college level (79.1%), and the monthly income was less than 2 million won in 53.8 of respondents. This study showed that distrust of dentists affected dental anxiety and anxiety stimulation. Higher reliability of the dentist was correlated with less dental anxiety in patients. Dental anxiety showed statistically significant results in dentist subcategories of patient slight and dentists' trust (p<0.01). Additionally, the factors affecting dental anxiety and anxiety stimulus were knowledge of dental hygienist and distrust of dentist (p<0.01). According to this study, dentists' and dental hygienists' trust of dental staff show the importance of oral health professionals' role in reducing dental anxiety in patients. It is also suggested that efforts should be made to improve public awareness of oral health experts. It is believed that dentists, and dental hygienists need to promoted to become professionals. In addition, a variety of programs have been developed to reduce dental anxiety, so patients need to be comfortable to receive dental treatment.