• 제목/요약/키워드: Level of Satisfaction After Use

검색결과 131건 처리시간 0.027초

성남 u-헬스 시범사업의 평가 (Evaluation of u-Healthcare Demonstration Project in Sungnam)

  • 이원재;김혜정
    • 한국IT서비스학회지
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    • 제7권2호
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    • pp.113-125
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    • 2008
  • To test if the developed ubiquitous health care devices working well and vital information could be collected and monitored systematically through internet and to test if the devices and services could be used further. Kyungwon University, KT Co., Gil Medical Center, LIG Nex1 Co., and Sujeong Health Center conducted an ubiquitous health care demonstration project in Sujeong-Gu, Sungnam, Korea from Mar. 5 to May 16. We developed and applied several medical devices to monitor health of the elderly in their houses through internet. The devices were sphygmomanometer, glucometer, body fat scale, Health Pad, and activity sensor. We distributed the devices to 20 recipients of home care and 7 diabetes patients. After received the devices and were explained how to use them, they used the devices in their houses. The vital signs of the residents were monitored through internet. A nurse monitored and consulted their vital signs in the monitoring center in Kyungwon University during the demonstration period. The consultant called them and consulted on their blood pressure, blood sugar level, and body fat after a few seconds they used the devices as well as provision of recommended contents such as diets and activities through Health Pad. To investigate cognition and satisfaction of the participants for the devices, we surveyed the participants at the end of the demonstration period. For the change in blood pressure, blood sugar level, and activities, we conducted statistical test. After the demonstration period. cognition and satisfaction for the devices and change in blood pressure, blood sugar level, and activities were evaluated. Most of the participants were acknowledged how to use the device and satisfied with the use of the devices. The internet monitoring and services are considered to be promising because most of the participants were satisfied especially because somebody was monitoring their health status. However some weaknesses such as short battery life of the activity sensor, lack of connection of consultations with hospitals, and low understanding on usage of some of the devices need to be complemented.

스마트폰의 사용 용이성과 유용성이 전환장벽과 고객충성도에 미치는 영향 (Effects of Ease of Use and Usefulness of Smart Phones on Switching Barrier, Customer Loyalty)

  • 이진춘
    • 한국산업정보학회논문지
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    • 제16권5호
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    • pp.115-126
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    • 2011
  • 본 연구는 한국이동통신시장에서 새로운 제품과 서비스인 스마트폰이 도입됨에 따라 용이성과 유용성이 전환장벽, 고객만족과 고객충성도에 미치는 영향을 분석하는데 초점을 두었다. 본 연구는 용이성을 외생변인으로 하고, 유용성, 전환장벽, 고객만족과 고객충성도를 내생변인으로 하여, 변인 간의 영향관계를 파악하는 구조방정식모형을 설계하였다. 본 연구에서는 기술수용 모형에서 유래한 용이성과 유용성을 도입하여 품질과 고객만족 관계를 연결하여 그 영향관계를 분석하였다.본 연구에서는 스마트폰의 사용 용이성과 유용성이 미치는 영향관계 경로를 6개 가설로 구축하여 검정하였다. 가설검정을 위해서 452명을 대상으로 설문조사를 실시하여 자료를 수집하였으며, AMOS19와 SPSS19를 이용하여 실증분석을 하였다. 검정결과는 다음과 같다. 첫째, 스마트폰 용이성과 유용성은 전환장벽에 유의한 영향을 미치고 있었다. 둘째, 용이성은 유용성에 유의한 영향을 미치고 있으며, 셋째, 유용성은 고객만족에 유의한 큰 영향을 주고 있었다.

스마트폰의 홈 화면구조에 따른 효율적 UI 방안 모색 (An Examination of an Efficient UI of Smartphone Home Screen Structure)

  • 최진해
    • 대한인간공학회지
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    • 제36권5호
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    • pp.437-446
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    • 2017
  • Objective: This study aims to draw an efficient UI design by comparing the usability of App drawer and single-layered home screens, which are smartphone home screens. Background: Because smartphone home screen is frequently used including the installation, deletion, and editing of APPs, it should be designed with easily controllable information structure. There is a need to seek a user-friendly UI by comparing the usability of App drawer and single-layered home screens, of which methods to search Apps are different. There is also a need to examine an efficient UI and the factors to improve from the user perspective. Method: This study targeted 30 Android OS and iOS users to evaluate the App drawer and single-layered home screens, of which UI structures are different. Each participant was instructed to carry out an App searching task and App deleting task, and the execution time and the number of errors were measured. After the tasks were completed, they evaluated satisfaction through a questionnaire survey. Results: In the App searching task with low task level, there was no difference in execution level between the App drawer and single-layered home screens. However, the single-layered home screen showed higher efficiency and accuracy in the App deleting task with high task level. As for the group difference according to use experience, there was no difference in satisfaction among Android OS users, but iOS user satisfaction with single-layered home screen with which they were familiar was higher. Conclusion: As for home screen usability, the single-layered home screen UI structure can be advantageous, as task level is higher. Repulsion was higher, when users, who had used easier UI, used complex UI in comparison with user satisfaction, when users familiar with complex UI used easier UI. A UI indicating the current status with clear label marking through a task flow chart-based analysis, and a UI in which a user can immediately recognize by exposing hidden functions to the first depth were revealed as things to improve. Application: The results of this study are expected to be used as reference data in designing smartphone home screens. Especially, when iOS users use Android OS, the results are presumed to contribute to the reduction of predicted barriers.

유도체육관 운영 및 이용에 영향을 미치는 입지와 서비스 요인 분석 (The Analysis on Location and Service Factors Affecting the Management and Use of Judo Gym)

  • 이도희;오경아
    • 한국응용과학기술학회지
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    • 제36권2호
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    • pp.507-523
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    • 2019
  • 본 연구는 유도체육관 운영 및 이용에 영향을 미치는 입지와 서비스 요인을 분석하는데 목적이 있으며, 원활한 유도체육관 운영을 위하여 수련생의 만족에 영향을 미칠 수 있는 요인에 대해 가이드(guide)가 될 수 있는 실증적 자료를 제시하는데 의의가 있다. 이를 위해 총 350부의 설문지를 배포하여 불성실하게 응답된 11부를 제외하고 총 339부를 유효표본으로 사용하였다. 분석을 위해 IBM SPSS 21을 이용하여 빈도분석, 탐색적 요인분석, Cronbach's ${\alpha}$, 상관관계분석, 다중회귀분석을 실시하였다. 분석을 통한 결과는 다음과 같다. 우선 유도체육관 운영 및 이용에 영향을 미치는 입지와 서비스 요인이 수련생의 만족도에 미치는 영향에 대해서 운영, 지도자, 커뮤니케이션, 수련생가치, 시설, 입지 요인 순으로 모두 수련생 만족에 유의한 영향을 미치는 것으로 나타났다. 하위요인별로 살펴보면, 첫째, 운영 요인에서 상해보험 가입 여부, 체육관 자유로운 이용, 운동 프로그램 운영 요인 순으로 수련생 만족도에 유의한 영향을 미치는 것으로 나타났으며, 둘째, 지도자 요인에서는 지도자 신뢰도 요인이 영향을 미쳤고, 셋째 커뮤니케이션 요인에서는 회원 간 의사소통 요인이 영향을 미치는 것으로 나타났다. 그리고 넷째, 수련생가치 요인에서는 건전한 여가활동과 운동수행능력 향상 요인 순으로 영향을 미쳤고, 다섯째, 시설 요인에서는 부대시설 수준과 주요시설 수준 요인 순으로 영향을 미치는 것으로 나타났으며, 여섯째, 입지 요인에서는 체육관의 가시성 여부 요인만이 영향을 미치는 것으로 나타났다. 유도체육관 입지 형태(역세권, 주거지역, 상업지역)에 따른 체육관 특성의 차이에 대해서는 우선 역세권에 위치한 체육관은 수련생가치, 입지, 커뮤니케이션, 시설이 수련생 만족에 유의한 영향을 미치는 것으로 나타났으며, 주거지역에 위치한 체육관은 운영, 수련생가치, 커뮤니케이션, 시설이 수련생 만족에 유의한 영향을 미치는 것으로 나타났고, 상업지역에 위치한 체육관은 운영, 입지, 커뮤니케이션, 시설이 수련생 만족에 유의한 영향을 미치는 것으로 나타났다.

국내(國內) Lingerie업체(業體)의 교육(敎育) 및 Pattern제작실태(製作實態)에 관(關)한 연구(硏究) (A Study on the Education Status of Lingerie and Pattern-Making Actual Conditions in the Domestic Lingerie Business)

  • 차수정;손희순
    • 패션비즈니스
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    • 제8권4호
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    • pp.80-93
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    • 2004
  • The purpose of this study is to recognize about lingerie company's education and pattern-making actual conditions. This study used a questionnaire method. Respondent of survey is designers who work in exist lingerie company. The collected data were statistically processed using SPSS(Statistical Package for Social Science) for technical statistical analysis, correlation analysis. The results of this study can be summarized as follows; 1. Most of lingerie designers educated lingerie design, pattern and textiles etc. after entering a company and satisfaction 57.3% about education has satisfaction of intergrade. 2. Designer's 87.8% has satisfaction more than intergrade about own pattern-making technology and work career is high, satisfaction about pattern-making technology is high. 3. Correlation was expose that is in lingerie education availability and optimum level arrival period of pattern-making ability before entering a company. In case take lingerie education before entering a comany, thought that optimum level arrival period of pattern-making ability is shorter. 4. Most of lingerie company designers used flat pattern-making method and draping method. 5. There is correlation between work career and using the basic pattern. Work career was expose that make and use only own basic pattern in case is more than 3 years. 6. Contents about deepening pattern-making technology are most by 92.2% to contents of lingerie reeducation.

산후조리원을 이용한 산모의 간호요구 및 만족도 (A Study on the Nursing Needs and Service Satisfactory of Users in the Post-Partum Care Center)

  • 정현
    • 여성건강간호학회지
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    • 제5권2호
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    • pp.222-229
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    • 1999
  • These days, as the society has been in the trends of highly industrialized and the family has been downsized, there is remarkably increasing number of women who follow occupation. These changes have made it more difficult for the family to help post-partum mother, which had been performed in side of house. By the help of social believe that during at least 1 month after childbirth professional nursing program is indispensable for both maternity protection and physical-mental recuperation, now many post-partum care centers for post-partum mother have been in operation. Although these post-partum care center have in use for a long time, no study was performed before this study on the same subject. Data were analyzed using by SAS. The results of study are as follow : 1. The general features of the user of the post-partum care center. The predominant band of user's age is extended from 26 to 30. The users are mainly housewives and they are in higher level of incomes and educations. As for the feature of delivery methods, they performed the normal spontaneous vaginal delivery method by 58.0% and the Caesarean operation method by 42.0%. As for the sexuality for babies, 59.3% of infants are male, and 40.7% are female. The highest delivery order of users is first and admission after 1-3days delivery is highest. 2. The results for the investigation into the actual condition of the post-partum care center are as follow : About the main reason for entrance of the post-partum care center was found to be the needs for the better nursing programs for recuperation after childbirth. This demands are also supported by their husbands. The average length of stay in the post-partum care center is 17.6 days and the besides promised expense ; powdered milk, milk-suckers, disposable dippers, skin cares, body shape cares, entrophics, injections. The post-partum have private rooms for mother and infants. Over the half of average expense is 229 million won. They are paying accessory fees the post-partum care center have similar step organization : the nurses, the skin carers, the cleaners. Mostly both ways of feeding powdered milk and breast feeding are in use, and mother's milk is preserved in the night time to be given to infant by nurse in charge. 3. The results of the investigation on users' nursing demand to the post-partum care center and satisfaction are as follow : The ranking order of nursing demand of mothers who used the is that ; infant care demands, environmental demands, emotional and mental care demands, education and training demands. As much as 70% of the respondents have dissatisfaction in nursing program, The ranking order of service satisfaction of mothers who used appears to be higher following order ; satisfaction in infant care demand, satisfaction in physical nursing demand, satisfaction in emotional and mental nursing demand, satisfaction in education and training demand, satisfaction in environment nursing demand. The results of pearson correlation. between nursing demand and service satisfaction of mothers who used are found to be relative noticeable in the level of 0.05. only infant care. The 61.7% of the women who used the post-partum care center. are responding that they will reuse the same post-partum care center again.

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자연공원의 분위기가 이용자의 만족도에 미치는 영향 - 국립공원과 도립공원을 대상으로 - (The Atmospheric Factors Affecting User's Satisfaction in Natural Parks)

  • 장병문;배민기
    • 한국조경학회지
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    • 제30권1호
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    • pp.29-43
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    • 2002
  • The purpose of this paper is to examine atmospherical factors affecting user's satisfaction in natural park to answer the research question: what are the effects of atmosphere on user's satisfaction in natural parks(NP). After reviewing the literature, mechanism of NP, and use elements in NP, We constructed the conceptual framework and have formulated the hypothesis of this research. We had obtained data through a questionnaire, which surveyed 508 visitors at 6 of the 73 NP in Korea in 2001, based on stratified sampling method. We have analyzed the data using descriptive statistical methods, the mean difference test, Pearson's correlation analysis, and the multiple linear regression method. We found that 1) the five atmospheric variables, j.e., number of users(NOU), crowding, damage to park resources(DPR), and maintenance of park resources and facilities(MPRF), encounter level(EL) affecting user's satisfaction, have tuned out to be statistically significant at a five percent level. The direction of the relationship between user's satisfaction and MPRF, NOU, EL is the same as that of the dependent variable and the opposite of crowding, and BPR, 2) in bivariate analysis, the positive relationships between user's satisfaction and park resources, MPRF are fairly high and statistically significant. The higher the value of DPR, and crowing, the lower the degree of user's satisfaction, 3) in multivariate analysis, such variables as NOU, crowding, DPR, EL, and MPRF affecting user's satisfaction have been statistically significant at five percent level, and 4) the relative contribution of MPRF, park resources, park facilities, NOU, crowding, DPR, and size of activity space on user's satisfaction have been determined to have respectively 6.00, 4.78, 2.53, 1.83, 1.64, 1.59 and 2.03 times more important than that of EL. Among the atmospheric variables, MPRF is the most important at 1.26 times higher than that of park resources. The research results suggest that the development of devices for the increase in user's satisfaction and user management program based on the knowledge we have found, be recommended in the planning and development process of natural park. The approach adopted by this research is valid and useful for evaluation criteria of NP. It is recommended that more empirical studies by activity types, activity spaces, and seasons on atmospheric elements affecting user's satisfaction be performed in the future.

실습교과목에 가상현실(VR)을 활용한 교수·학습 사례 및 효과 연구 (A Study on Teaching and Learning Cases and Effects Using Virtual Reality (VR) in Practice Subjects)

  • 최나영
    • 한국의상디자인학회지
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    • 제25권3호
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    • pp.41-52
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    • 2023
  • This study developed and taught VR content to be used in clothing design and composition practice, which are practical subjects for home education students at the College of Education, and examined the learning effects on students who participated in VR experiences. First, after experiencing classes using VR content, students' perceptions of classes were examined considering participation, class level, expectations, and satisfaction through a survey. As a result of examining the experience of learning sewing machines in classes using VR content and changes in perception of classes, it was found that the class level, class expectations, and satisfaction were affected. As a result of comparative analysis of VR experiences and the perception of VR classes prior to experiencing VR content related to sewing machines developed for practical subjects, VR experiences affected class participation, class level, expectations, but satisfaction was not affected. The advantages of the VR class that students mentioned in the subjective evaluation included interest in the class, the degree of participation, the VR experience, and the use of VR. As for the disadvantages, difficulties in using the device, dizziness, frustration when using the device, and limitations of the program were mentioned.

웹환경 ERP시스템의 적용사례 만족도 분석 (Application Instance Satisfaction Analysis of Web Environmental ERP System)

  • 양해술;강상원;김종열
    • 한국산학기술학회논문지
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    • 제10권11호
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    • pp.3144-3154
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    • 2009
  • 최근 기업의 이익을 최대화하기 위해 생산 판매 물류 회계 인사 등 기업의 기간 업무를 조직적 횡단적으로 파악하고, 경영 자원의 활용을 전사적으로 최적화하려는 계획 관리를 위한 경영 개념으로 사용하는 ERP 시스템을 도입하고 있다. 본 연구에서는 모기업 S사를 대상으로 현 구축된 ERP 시스템을 파악하였다. 현장 적용 후의 실행효과를 분석하고 설문조사 방법으로 시스템의 현장 적용 후 발견되는 사용상의 어려움, 사용자의 거부 반응 등을 파악하여 개선방향을 모색해 시스템의 효율성과 고객들의 만족도를 실증적으로 분석하였다.

국내 뷰티전공 유학생 현황 및 만족도 조사 (A Study on the Current Situation and Satisfaction Survey of foreign students majoring Korean Beauty)

  • 김남산
    • 한국융합학회논문지
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    • 제9권6호
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    • pp.279-286
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    • 2018
  • 본 연구는 서울, 충청, 호남 지역 소재 대학의 뷰티관련 학과 유학생 224명을 대상으로 현황 및 만족도를 조사하였다. 그 결과 조사 대상자의 출신국은 중국(77.7%)이 가장 많았다. 응답자 중 50.5%는 한국뷰티기술의 우수성을 배우기 위해 한국 유학을 선택하였으며, 졸업 후에는 40.3%가 자국 내 취업을 희망하였다. 교육과정 및 실무 강의 만족도, 실습 장비 및 기자재의 활용도, 지도교수와의 상담률이 높을수록, 대학생활 만족도가 높은 것으로 조사되었다. 이상의 결과로 뷰티관련 학과 유학생의 대학생활 만족도 향상을 위해 한국과 외국의 뷰티기술을 접목한 교과목 개발, 멘토 멘티 프로그램 확대 지원을 위한 활동비. 장학금지원 제도의 확충, 지도교수와의 다양한 상담 프로그램 개발, 지역 거점 토탈뷰티센터를 구축하여 현장실무 및 취업 기회를 다양하게 제공할 수 있도록 제도적 뒷받침이 마련되어야 할 것이다.