• MALSORI
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• no.63
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• pp.101-112
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• 2007

Spoken dialog system development includes many laborious and inefficient tasks. Since there are many components such as speech recognition, language understanding, dialog management and knowledge management in a spoken dialog system, a developer should take an effort to edit corpus and train each model separately. To reduce a cost for editing corpus and training each model, we need more systematic and efficient working environment. For the working environment, we propose DialogStudio as a spoken dialog system workbench.

• Proceedings of the KSPS conference
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• 2007.05a
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• pp.29-32
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• 2007

This paper describes a multimodal dialog system that uses Hidden Information State (HIS) method to manage the human-machine dialog. HIS dialog manager is a variation of classic partially observable Markov decision process (POMDP), which provides one of the stochastic dialog modeling frameworks. Because dialog modeling using conventional POMDP requires very large size of state space, it has been hard to apply POMDP to the real domain of dialog system. In HIS dialog manager, system groups the belief states to reduce the size of state space, so that HIS dialog manager can be used in real world domain of dialog system. We adapted this HIS method to Smart-home domain multimodal dialog system.

• Journal of Computing Science and Engineering
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• v.2 no.1
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• pp.1-25
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• 2008

Spoken dialog tasks incur many errors including speech recognition errors, understanding errors, and even dialog management errors. These errors create a big gap between the user's intention and the system's understanding, which eventually results in a misinterpretation. To fill in the gap, people in human-to-human dialogs try to clarify the major causes of the misunderstanding to selectively correct them. This paper presents a method of clarification techniques to human-to-machine spoken dialog systems. We viewed the clarification dialog as a two-step problem-Belief confirmation and Clarification strategy establishment. To confirm the belief, we organized the clarification process into three systematic phases. In the belief confirmation phase, we consider the overall dialog system's processes including speech recognition, language understanding and semantic slot and value pairs for clarification dialog management. A clarification expert is developed for establishing clarification dialog strategy. In addition, we proposed a new design of plugging clarification dialog module in a given expert based dialog system. The experiment results demonstrate that the error verifiers effectively catch the word and utterance-level semantic errors and the clarification experts actually increase the dialog success rate and the dialog efficiency.

• Proceedings of the KSPS conference
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• 2007.05a
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• pp.311-314
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• 2007

Spoken dialog system development includes many laborious and inefficient tasks. Since there are many components such as speech recognizer, language understanding, dialog management and knowledge management in a spoken dialog system, a developer should take an effort to edit corpus and train each model separately. To reduce a cost for editting corpus and training each models, we need more systematic and efficent working environment. For the working environment, we propose DialogStudio as an spoken dialog system workbench.

• Journal of Computing Science and Engineering
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• v.4 no.1
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• pp.1-22
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• 2010

A field of spoken dialog systems is a rapidly growing research area because the performance improvement of speech technologies motivates the possibility of building systems that a human can easily operate in order to access useful information via spoken languages. Among the components in a spoken dialog system, the dialog management plays major roles such as discourse analysis, database access, error handling, and system action prediction. This survey covers design issues and recent approaches to the dialog management techniques for modeling the dialogs. We also explain the user simulation techniques for automatic evaluation of spoken dialog systems.

• Journal of the Korean Society for Railway
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• v.14 no.2
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• pp.130-136
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• 2011

This paper suggests realization method for real-time speech recognition using VoiceXML in telephony environment based on SIP for Railroad Reservation Service. In this method, voice signal incoming through PSTN or Internet is treated as dialog using VoiceXML and the transferred voice signal is processed by Speech Recognition System, and the output is returned to dialog of VoiceXML which is transferred to users. VASR system is constituted of dialog server which processes dialog, APP server for processing voice signal, and Speech Recognition System to process speech recognition. This realizes transfer method to Speech Recognition System in which voice signal is recorded using Record Tag function of VoiceXML to process voice signal in telephony environment and it is played in real time.

• MALSORI
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• no.53
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• pp.171-183
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• 2005

Call Control eXtensible Markup (CCXML) is a standard language that supports a call control of voice dialog systems such as VoiceXML based systems. CCXML allows developers to handle telephony calls in an easy way without deep knowledge about telephony networks and their switching systems.We design and implement a call control markup interpreter. At the implementation, we use a Dialogic JCT-LS board, but, by designing a wrapping class for CTI (computer telephony board) features, the interpreter can easily adopt other CTI boards. We also design and implement event-based interaction scheme between the interpreter and voice dialog systems. For verifying the interaction scheme, we implement a simple voice dialog system.

• Journal of Convergence for Information Technology
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• v.9 no.8
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• pp.1-8
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• 2019

Dialog system is becoming a new dominant interaction way between human and computer. It allows people to be provided with various services through natural language. The dialog system has a common structure of a pipeline consisting of several modules (e.g., speech recognition, natural language understanding, and dialog management). In this paper, we tackle a task of domain classification for the natural language understanding module by employing machine learning models such as convolutional neural network and random forest. For our dataset of seven service domains, we showed that the random forest model achieved the best performance (F1 score 0.97). As a future work, we will keep finding a better approach for domain classification by investigating other machine learning models.

• Journal of the Korea Society of Computer and Information
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• v.23 no.1
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• pp.17-24
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• 2018

With improvement of speech recognition and natural language processing, dialog systems are recently adapted to various service domains. It became possible to get desirable services by conversation through the dialog system, but it is still necessary to improve separate modules, such as domain detection, intention detection, named entity recognition, and out-of-domain detection, in order to achieve stable service offer. When it misclassifies an in-domain sentence of conversation as out-of-domain, it will result in poor customer satisfaction and finally lost business. As there have been relatively small number of studies related to the out-of-domain detection, in this paper, we introduce a new method using a hierarchical Dirichlet process and demonstrate the effectiveness of it by experimental results on Korean dataset.

• Journal of the Korean Institute of Intelligent Systems
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• v.15 no.2
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• pp.173-178
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• 2005

This paper focuses on the use of the virtual dialog system whose aim is to build more convenient living environments. In order to realize this, the main emphasis of the paper lies on the description of the multimedia signal processing on the basis of the technologies such as speech recognition, speech synthesis, video, or sensor signal processing. For essential modules of the dialog system, we incorporated the real-time speech recognizer based on HM-Net(Hidden Markov Network) as well as speech synthesis into the overall system. In addition, we adopted the real-time motion detector based on the changes of brightness in pixels, as well as the touch sensor that was used to start system. In experimental evaluation, the results showed that the proposed system was relatively easy to use for controlling electric appliances while sitting in a sofa, even though the performance of the system was not better than the simulation results owing to the noisy environments.