• Title/Summary/Keyword: Knowledge-based Services

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Effect of a simulation-based program for post-operative care of emergency patients (응급환자의 수술 후 관리를 위한 시뮬레이션기반 교육프로그램의 효과)

  • Chae, Min-Jeong;Choi, Soon-Hee;Kim, Jeoung-Suk
    • The Korean Journal of Emergency Medical Services
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    • v.18 no.3
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    • pp.91-104
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    • 2014
  • Purpose: This study aimed to confirm the effects of a simulation-based program on knowledge and clinical performance in the post-operative management of emergency patients. Methods: This was a pre- and post-research design with a nonequivalent control group and randomly sampled 29 experimental and control groups, respectively from nursing department juniors for 4 weeks from September of 2014. The experimental group received lectures, team study, team simulation, and debriefing in post-operative management of simulation-based emergency patients and control group conducted in the traditional lecture-type setting. Educational learning effects were measured by using the knowledge and clinical performance measurement tools of 15 and 20 items, respectively. Data were analyzed by using the SPSS program, including frequency, ratio, and results from the Chi-square test, Fisher's exact test, Kolmogorov-Smirnov test, t-test. Results: Our research results indicate that, the experimental group showed significantly higher knowledge and clinical performance score compared with the control group. Conclusion: We confirmed that education on post-operative management of simulation-based emergency patients was an effective educational method to improve the knowledge and clinical performance of nursing students.

A Comparative Study on Sanitary Practices and Perception of Employees in Elementary School, Hospital and Industry Food Service in the Inchon Area (인천지역 단체급식소별 조리종사자의 위생실천도 및 위생지식 비교 조사)

  • Lee, Yun-Ju
    • Journal of the Korean Dietetic Association
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    • v.9 no.1
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    • pp.22-31
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    • 2003
  • The purposes of this study were to compare performance of HACCP-based sanitary management and sanitation knowledge of employees in some food services (hospitals, elementary school, industry) in Inchon. Therefore, the survey questionnaire consisted of general background, sanitation performance, sanitation knowledge evaluation. The subjects were 370 employees in hospital, elementary school, industrial food service. The statistical analysis of data was completed using SPSS program. The results were summarized as follows: 99.3% of surveyed employees were female. 95.7% of employees were attended sanitation education and 76.8% of them were educated once a month. Employees in school food service showed higher academic career than the other food service employees. The food service employees' performance level was high(4.48). The performance level of school employees was significantly higher compared to other food services(p<0.001). Average score of sanitation knowledge was 16.36/20. The school food service employees' knowledge 17.03 was also higher compared to other food services. There was no significant correlation between sanitary performance and knowledge for total score. But among items of sanitary performance, a personal hygiene and food sanitary was significantly correlated with sanitation knowledge. The results of survey imply that the suitable contents and methods of education and training must be developed. Also, Financial supports to install necessary sanitary facilities are very important in order to raise effectiveness of education.

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The Business Ethics and Innovation Management Performance of IT Service Firm's in Korea (IT서비스 기업의 윤리 수준과 혁신 경영 성과)

  • Ahn, Yeon S.
    • Journal of Information Technology Services
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    • v.13 no.4
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    • pp.155-168
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    • 2014
  • This paper discussed about business ethics and innovation management performance of IT service firms in Korea. To prove empirically the research hypothesis, the statistical analysis was based on the response from the 92 IT Service firms in Korean. As analysis results, it was found that the business ethics of organizations were the effect factors of the innovation management performance. And the knowledge competency and creativity are confirmed as a mediator between the business ethics and innovation management performance. So this paper suggests that business ethics in organizations are the important factor for enhancement of IT service firm's innovation performance. Specially the mediation effects of knowledge competency and creativity variables were proved empirically for the relation between the business ethics and innovation management performance. So it is desirable that knowledge-based service firms, for example IT service firms, have to strive to upgrade their level of business ethics and to link with their creativity and knowledge competency.

A Study on the Establishment of Integrated Health Information Service Model of Public Libraries

  • Noh, Younghee;Baek, Min-Kyung;Ro, Ji-Yoon
    • International Journal of Knowledge Content Development & Technology
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    • v.12 no.2
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    • pp.57-75
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    • 2022
  • Currently, it is not easy for most domestic public libraries to collect and provide reliable health information services on their own. Health information is distributed or professional, making it inconvenient for users to use. Based on the implications derived from the case study, the Library Health Information Integration Service Model was proposed as a specialized information service. The model consists of a composition shared by librarians, health and medical experts, and users, focusing on library websites that provide integrated health information integration services, and has the following features. First, it provides health and medical information on a specialized subject. Second, it provides integrated health and medical information services provided in various ways. Third, librarians and health and medical experts work together to provide information services. Fourth, users can freely use health information integration services online and offline. The model presented in this study means that libraries can play a leading role in health information integration services to increase the utilization rate of public libraries and further contribute to librarians serving as experts in health information services.

Antecedents of Employees' Knowledge Integration Capability and Its Effects on Knowledge Creation: Focused on Convergence-Oriented Organizations (조직구성원의 지식통합 역량에 대한 선행 요인과 지식창출 효과에 관한 연구: 융합 지향 조직을 중심으로)

  • Hong, Jinwon;Suh, Woojong
    • Knowledge Management Research
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    • v.15 no.4
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    • pp.105-126
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    • 2014
  • Knowledge integration is becoming a primary function of improving organizational capabilities and performance in today's convergence paradigm. The knowledge integration capability of employees has increasingly been regarded as a critical source for developing new products and services. This study investigates the influential factors of employees' knowledge integration capability and its effects. A theoretical research model was developed based on the socio-technical perspective and information processing theory. The model includes teamwork quality, expertise, IT support, and knowledge complexity as the primary influential factors of employees' knowledge integration capability. A large-scale survey was conducted for gathering data (a total of 316 samples from 141 organizations) to test the proposed model. The test results of the hypotheses show that expertise and knowledge complexity are the significant influential factors of employees' knowledge integration capability, and also the capability has a positive effect on the knowledge creation performance of employees. Our findings contribute to the development of initiatives for promoting employees' knowledge integration capability, especially in knowledge intensive organizations focusing on convergence products and services.

A Personalized Portal Model characterized for Research and Development Organization's Work Patterns (연구개발기관의 업무특성을 반영한 맞춤형 포털 모델)

  • Song, Sang-Sup;Kim, Sun-Mi;Kim, Sun-Ho;Kang, Yoon-Soo
    • 한국IT서비스학회:학술대회논문집
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    • 2007.11a
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    • pp.206-209
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    • 2007
  • The work patterns in the organizations performing research and development projects consist of both administrative business with defined processes and knowledge-oriented research and development business with undefined or semidefined processes. This paper describes an enterprise portal model and its services aligned to research and development organization's work patterns. The proposed portal model is focused on constructing personalized workplaces providing knowledge-based services for research and development business, as well as business process management based services for administrative business. The further research will provide more concrete portal model and its applicability to research and development organization's business.

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An Empirical Study on the Challenge of Maintaining Knowledge Pieces in KMS(Knowledge Management System) (KMS(Knowledge Management System)내 지식에 대한 유지보수 요청 의향에 관한 실증적 연구)

  • Lee, Ook;Ahn, Jong-Chang
    • Journal of Information Technology Services
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    • v.8 no.1
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    • pp.143-163
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    • 2009
  • The study investigates the challenge of knowledge maintenance in the KMSs. Knowledge pieces are the embodiment of structures in an organization and need to be modified tuned to environmental change over time. Since the change of knowledge in the KMS is not made automatically, it requires user's active participation which is called maintenance action. This study shows that users are not voluntary in taking maintenance action with empirical data based upon knowledge pieces that are already established in the KMS. This article shows that the intention of maintaining KMS is negatively influenced by KM-related culture, organizational culture and the authority of knowledge piece rather than the organizational demography. An organizational culture has an influence directly upon the intention of maintaining knowledge but influence upon KM-related culture or the authority of knowledge piece, the influence indirectly related to the intention of maintaining knowledge. It can be argued that the organizational demography have only meager influence upon the intention of maintaining knowledge only by KM-related culture. This research has the implication that what factors are to be considered in maintaining knowledge pieces over time for the organization managers.

Key Success Factors for ICT Service Startup Team : Team Creativity, Knowledge Sharing and Absorptive Capacity (ICT 서비스 스타트업의 성공조건 : 팀 창의성, 지식공유 그리고 흡수역량)

  • Park, Jun-Gi;Lee, Hyejung
    • Journal of Information Technology Services
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    • v.17 no.1
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    • pp.1-16
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    • 2018
  • In this research, we tried to suggest the guidelines to stakeholder of ICT startup for picking up the excellent startups and nurturing them. We designed the research model focused on the good startup team's knowledge based interaction mechanism. A research model and hypotheses were developed from literature review and empirically validated. The research model consisted relationship among the knowledge sharing (knowledge donation and knowledge collection), absorptive capacity (member's ability and member's motivation), team creativity, and innovation capability. Data were collected from ICT Service Startups, and a partial least squares (PLS) analysis was made on 175 data points. The analysis results showed that absorptive capacity has significant effect on team creativity and innovation capability directly. And also it has indirect effect on the dependent variable through team creativity. On the contrary, knowledge sharing does not have statistically significant effect on team creativity and innovation capability; only have an effect on absorptive capacity. Based on the results, we proposed several team management skills for ICT startup leaders and members, and the guidelines to stakeholder such as government and private investors. Also there are some ideas for startup nurturing polices for government officers. Theoretical contributions are discussed at the end with limitations and further studies.

A Study on Knowledge Service R&D Management Process Innovation : Through Marketing Intelligence Solution Development Case (사례를 통한 지식서비스 R&D 관리개선 연구 : 마케팅인텔리전스솔루션 기술개발 R&D 사례를 통해서)

  • Kim, Hyun-Soo
    • Journal of Information Technology Services
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    • v.10 no.4
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    • pp.295-307
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    • 2011
  • The purpose of this research is to find a better knowledge service R&D management process. There are four basic characteristics in service : intangibility, inseparability, inconsistency, and no inventory. These intrinsic characteristics require us to change the traditional manufacturing sector based R&D management process. It is necessary to develop an effective knowledge service R&D management model to improve the competitiveness of the service industry and Korean economy. A model case knowledge service R&D has been performed to find a better R&D management model. The whole cycle of R&D process, such as planning, selection, performing, and evaluation has been reviewed by real experience. Several important aspects of R&D process are compared between manufacturing R&D and service R&D. A knowledge service R&D management framework has been suggested. The results of this research can be used for building a better service R&D management process.

A Study on Improvement of Electronic Library Services Using User Review Data in Mobile App Market

  • Noh, Younghee;Ro, Ji Yoon
    • International Journal of Knowledge Content Development & Technology
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    • v.11 no.1
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    • pp.85-111
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    • 2021
  • This study aims to analyze users' assessment of electronic libraries in the mobile app market and promote service improvement based on this. To this end, the basic background and purpose of the research, research method, and research scope were first set, and the relevant literature and empirical prior studies were analyzed. Next, users' evaluations of electronic libraries were collected and analyzed from Google Play Store. Based on the results analyzed, measures to improve the quality of electronic libraries were discussed. Based on the results of the study, the following improvement measures are proposed. Need for systemic improvement and stabilization. Provision of applications suitable for multi-device environments. Resumption of services after systematic inspection after updating. Simplification of sign up, log in, and authentication procedures. User support through real-time chat. Introduction of a detailed assessment of reviews. Provision of guidance and user manual for electronic libraries. Improvements to expand user convenience, and Securing differentiation from other similar services.