• Title/Summary/Keyword: Knowledge service

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Nursing students' Knowledge, Attitude and Behavior toward Elderly (간호학생의 노인에 대한 지식과 태도 및 행동)

  • Kim, Myung-Hee
    • The Korean Journal of Health Service Management
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    • v.5 no.4
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    • pp.113-126
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    • 2011
  • The purposes of this study were to investigate nursing students' Knowledge, attitudes and behavior toward the elderly and to identify the predictors of nursing student's knowledge, attitudes and behavior toward the elderly. The data were collected from 513 nursing students enrolled in ADN(Associate Degree in Nursing) program in Daegu by using structured questionnaire. The research producted following results: 1) The average score of the participants' knowledge of the elderly was $12.3{\pm}2.7$ out of 25. The average attitude score was $86{\pm}11.7$ out of 140. This score was classified as a neural range. The average behavior score was $57.5{\pm}6.9$ out of 68. 2) Among general characteristic of the participants level of knowledge was statistically significant for age, religion, educational level. 3) Participants' knowledge toward the elderly was difference significantly present not living conditions, the degree of preference for offering the nursing care of the elderly. 4) Participants' attitude toward the elderly were statistically the significant difference in the degree of the familiar interaction with the elderly, the interest in the elderly and problems of the aged. 5) Participants' behavior toward the elderly were statistically the significant difference in the degree of a current relationship with the elderly, the familiar interaction with the elderly. 6) The correlation, coefficients of participants' knowledge, attitude and behavior toward the elderly were positively correlated. In conclusion, It is necessary to develop a program for continuous teaching and education that will help increase student nurse's knowledge of the elderly and thereby positively change attitude and behavior toward the elderly.

A Study on the Design of the Knowledge Management System for Medical Information Services in a Public Library (공공도서관 의학정보서비스를 위한 지식관리시스템 설계에 관한 연구)

  • 이란주
    • Journal of the Korean Society for information Management
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    • v.18 no.3
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    • pp.63-86
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    • 2001
  • Consumer health information is receiving more attention than ever before. This growing attention can be linked to the Internet and to people seeking more information on health topics. The purpose of this study is to suggest a design of the Knowledge management system for medical information services in a public library. As theoretical backgrounds, it discusses the issues regarding to the medical information services in a public library, knowledge management and knowledge management system. After that, 12 medical information sites are analyzed then the planning and the main menu of a medical information site for a public library are described. Finally, the model of the knowledge management system for a public library with 5 sub-systems are suggested: 1) knowledge creation system, 2) technology support system, 3) training system, 4) community service system, 5) knowledge sharing and network system. This system based on knowledge management will help provide the users high quality of medical information.

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The Development of the Items on Mathematical Instructional Evaluation based on the Teacher's Practical Knowledge (교사의 실천적 지식을 반영한 수학 수업평가 기준 탐색)

  • Hwang, Hye Jeang
    • Communications of Mathematical Education
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    • v.34 no.4
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    • pp.507-523
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    • 2020
  • This study is to establish the items on instructional evaluation based on the teacher's practical knowledge in mathematics educations. Namely, this study deals with the items on how pre-service or in-service teachers reflect and revise their own or peer's class. To accomplish this, first of all the items on instructional evaluation was developed by researchers of this study on the basis of the results of two previous study. One is the literature of Elbaz(1981) and the other is the literature of Hwang(2013). Elbaz(1981) defined the definition of practical knowledge and five sub-domains of the practical knowledge. On the other hand, Hwang(2013) defined the teacher knowledge in mathematics education and four sub-domains of the teacher knowledge. According to these four domains, Hwang(2013) developed the items on the instructional evaluation in mathematics class. From now on, based on these two study, this study was to develop the items on the instructional evaluation involving the practical knowledge. Futhermore, the final and ideal items on the instruction would be established through the reflection and comments of professionals such as mathematics teachers, professors, and researchers.

Service Dimensions of Apparel Product Salesperson and Importance of Service Dimension by Apparel Product Type (의류상품 판매원의 서비스 차원과 의류상품 유형별 중요도)

  • 이지영;김미영
    • Journal of the Korean Society of Clothing and Textiles
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    • v.25 no.5
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    • pp.933-944
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    • 2001
  • The purpose of this research was to classify service dimensions for each apparel product which was thought to be important to consumers and to examine what kind of service dimensions are assessed to be more important than others. Furthermore, whether there were significant differences in the service dimensions and importances of services dimensions were examined by apparel product type(casual, formal products). Data were collected from women who were over 20 years old that live in Seoul. A questionnaire developed based on the previous researches and data were analyzed by factor analysis, t-test, ANOVA, frequency analysis. The results of this study were as follows: First, services of salesperson were divided into six dimensions: \"focused on customers\", \"knowledge/competency\", \"courtesy\", \"appearance/image\", \"purchasing induction\", and \"concerning\". As to service dimension importance, consumers think that \"service focused on customers\" is the most important dimension of service. Second, results of examining the importance according to apparel product type showed that five of the six service dimensions in formal product sales were more important except for the \"knowledge\" related service. Last, as to demographic characteristic variables, people who were over 40 years old were likely to think \"purchasing induction\", \"appearance/image\", \"concerning\" service dimensions more important than the other ages. And it was found that consumers who spend less money on purchasing clothing in a month thought \"focused on customers\" service was more important than the other consumers. In conclusion store managers could apply these results to service education of salesperson and use on preservation and improvement of customer relationship. And according to apparel product types, the results will give some implications to various service policies.

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Linked Legal Data Construction and Connection of LOD Cloud

  • Jo, Dae Woong;Kim, Myung Ho
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.5
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    • pp.11-18
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    • 2016
  • Linked Data is a web standard data definition method devised to connect, expand resources with a standardized type. Linked Data built in various areas expands existing knowledge through an open data cloud like LOD(Linked Open Data). A project to link and service existing knowledge through LOD is under way worldwide. However, LOD project in domestic is being participated in a specific field to the level of research. In this paper, we suggests a method to build the area of technical knowledge like legislations in type of Linked Data, and distribute such Linked Data built to LOD. The construction method suggested by this paper divides knowledge of legislations in structural, semantic, and integrated perspective, and builds each of them by converting to Linked Data according to the perspective. Also, such built Linked Legal Data prepares to link knowledge in a standardized type by distributing them onto LOD. Built Linked Legal Data are equipped with schema for link service in various types, and give help increase understand the access type to existing legal information.

Factors Affecting Customer Information/Knowledge Quality in Customer Relationship Management : Focused on Service Industry (고객관계관리(CRM)에서 고객정보/고객지식 품질에 영향을 미치는 요인 : 서비스 산업을 중심으로)

  • Jung, Hyun-Joo;Koh, Joon;Kim, Young-Gul
    • Korean Management Science Review
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    • v.19 no.2
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    • pp.1-23
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    • 2002
  • It has been considered as a means for sustaining a competitive advantage for companies to build and maintain long-term relationships with customers. It is without any doubt that many companies have tried to initiate Customer Relationship Management (CRM). For the effective management of customer relationships, it is critical that they acquire. share and use customer information and knowledge. In this paper, we deduced 9 important factors affecting the qualify of customer information and knowledge from the literature reviews on CRM, and developed the questionnaire to measure these factors. The factors are again categorized into organizational system, employees and IT. We analyzed data collected from 30 companies in service industries such as the finance. distribution and communication industries. The result of data analysis demonstrates that the employees' analytical shills and appraisal and reward systems are closely related to the quality of customer information, and analytical skills and IT support for communications with customers are associated with the quality of customer knowledge. implications of findings and future research directions are discussed.

Exploring Antecedents of Knowledge Sharing in Team-based Innovation Activities (팀 혁신활동을 위한 지식공유 활동 영향요인에 관한 연구)

  • Park, Jungi;Lee, Hyejung;Lee, Jungwoo
    • Journal of Information Technology Services
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    • v.12 no.3
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    • pp.253-271
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    • 2013
  • Innovation becomes norm rather than exception in today's business, and accordingly firms are working on how to make their employees to work smarter using information systems and technologies. Smart work demands virtual collaboration and cooperation among team members in different places and different time. Sharing of knowledge among team members in these innovative activities are critical in every sense for the successful performance. This study explores the antecedents of knowledge sharing among team members in team-based innovation activities. Five factors (pleasure of knowledge sharing, self-efficacy, management support, rewards, and system usage) are identified through extant review of literature and an instrument is adopted and validated from previous studies. The instrument is adminitered against 138 individuals in and across 54 teams in a telecommunication firm. Except self efficacy, all the paths in the proposed research model is confirmed with different levels of relational coefficients towards the levels of knowledge sharing and innovation activities in teams. Surprisingly, findings indicate that intrinsic pleasure of sharing is most critical than management support, organizational rewards or system usage. This study fills the research gap in team management. Findings provide important implications for managing teams in coming virtual and smart environment.

The Oriental Medicine Hospital Staff's Educational Status, Knowledge, Attitudes, and Self-Confidence in Performing CPR (한방병원 종사자의 심폐소생술에 대한 교육실태, 지식, 태도 및 수행자신감)

  • Yu, Su-Jeong;Gang, In-Sun
    • The Korean Journal of Health Service Management
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    • v.8 no.4
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    • pp.109-119
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    • 2014
  • The purpose of this research is to determine oriental hospital staffs' education status, their knowledge, overall attitudes and self-confidence in conducting cardiopulmonary resuscitation (CPR) and how those factors influence their performance of CPR. This research was conducted from September 1st to 15th in 2014 and involved 104 participants who worked at P Oriental Hospital at Y city, and well-structured surveys were used throughout the research. The collected data underwent descriptive statics, t-test, ANOVA, Scheffe' test, Pearson correlation coefficients and stepwise multiple regression by the SPSS WIN 19.0 program. The results revealed the staffs' knowledge of CPR (r=.27, p=.007), attitude (r=.42, p=.001), and confidence in conducting cardiopulmonary resuscitation (r=.48, p=.001), which indicates all the factors are positively correlated. In conclusion, as the knowledge of CPR increased, CPR attitude and CPR performance confidence increased. We also found that a positive attitude toward CPR increases CPR performance confidence. Therefore, education in CPR should be included in workplaces. Through education, CPR performance and performance confidence can be reinforced at the time of emergency.

Factors influencing performance confidence in paramedic students by knowledge and experience of respiratory-assistant therapy (응급구조학과 학생들의 호흡보조요법 경험, 지식이 수행자신감에 미치는 영향요인)

  • Uhm, Dong-Choon;Kim, A-Jung
    • The Korean Journal of Emergency Medical Services
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    • v.22 no.2
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    • pp.67-77
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    • 2018
  • Purpose: This study was conducted to identify the factors influencing performance confidence by knowledge and experience of respiratory-assistant therapy in paramedic students. Methods: A descriptive survey study used a convenience sample comprising 387 students from September 15 to October 31, 2016. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and regression analysis. Results: Knowledge was statistically significant by college(3-year), acquired certification, and observation experience in respiratory-assistant therapy. Performance confidence was statistically significant by sex, academic grade($3.0{\leq}$), acquired certification, and observation and performance experience in respiratory-assistant therapy. There was a significant correlation between knowledge and acquired certification, clinical practice, and major satisfaction. There was a significant correlation between performance confidence and acquired certification, clinical practice, major satisfaction, and knowledge. Regression analysis revealed that performance confidence accounted for 22.9% of the variance by academic grade(3.0~3.99), acquired certification, and major satisfaction. Conclusion: For paramedic students in clinical practice and in-school classes, it is important to improve performance confidence by combining training instruction with experience and education of respiratory-assistant therapy.

Current prehospital care status, knowledge, and prehospital care confidence toward the elderly among 119 emergency medical technicians (119 구급대원의 노인응급처치 현황 및 노인에 대한 지식, 응급처치 수행자신감)

  • Cho, Yu-Ri;Lee, Kyoung-Youl
    • The Korean Journal of Emergency Medical Services
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    • v.18 no.3
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    • pp.19-35
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    • 2014
  • Purpose: This study aimed to improve the quality of prehospital emergency care for elderly patients by determining current prehospital care status based on run sheets and level of knowledge, and prehospital care confidence toward the elderly through questionnaires answered by 119 emergency medical technicians (EMTs). Methods: This study was conducted with 4,946 elderly patients who were transferred to the hospital by 119 ambulances in D city from March 1, 2013 to February 28, 2014. This study was a descriptive study of 119 run sheets. The questionnaire was completed by 160 EMTs working in D city. All data were analyzed by using SPSS 21.0. Results: 74.2% was due to disease among the 4,946 elderly patients who were transferred by 119 ambulances, and a rest was due to injury. The mean knowledge score of the 119 EMTs regarding elderly patients was low. Their confidence on prehospital care of the elderly patients statistically significantly differed according to career at hospital and education. Conclusion: Theoretical knowledge, education on prehospital care of the elderly, and repeated technical prehospital care education and training accompanied by feedback assessment by 119 EMTs are needed.