• 제목/요약/키워드: Knowledge of performance

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지식경영시스템의 사용자 성과에 영향을 미치는 요인: 실행공동체 특성요인을 중심으로 (The Factors Affecting the Performance of Knowledge Management Systems: Focused on the Quality of Community-of-Practice)

  • 유일;고준;김재전;박성종
    • 지식경영연구
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    • 제7권1호
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    • pp.31-47
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    • 2006
  • In order to manage organizational knowledge efficiently, Knowledge Management System(KMS) is considered as mandatory. This study aims at developing a KMS performance model to predict user satisfaction as well as KMS usage, considering the unique features of KMS. By analyzing 261 surveys with LISREL, we found that community of practice(CoP) characteristics - participation and interactivity among users - significantly affects KMS user satisfaction. This implies that the development of KMS should focus on facilitating users' interactivity and participations such as CoP activity, which differs from the general information system context. We also found that KMS usage is influenced by CoP interactivity, not by CoP participation, and that KMS usage as well as user satisfaction leads to user performance. Interpretations and implications of the findings are discussed.

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기업 간 유대강도가 지식획득과 지식통합 및 혁신성과에 미치는 영향에 대한 연구: 산업단지 내 중소기업을 중심으로 (The Impact of Tie Strength on the Knowledge Acquisition, Knowledge Integration and Innovation Performance: Focusing on Small and Medium Sized Enterprises in the Industrial Clustering)

  • 심선영
    • 한국정보시스템학회지:정보시스템연구
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    • 제28권2호
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    • pp.53-72
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    • 2019
  • Purpose The purpose of this study is to examine the impact of tie strength in the network of industrial clustering on the knowledge acquisition, integration and innovation performance of small and medium sized enterprises. We test the positive relationship of weak tie and knowledge acquisition, strong tie and knowledge integration, and the interaction effect of two tie strengths on both processes of knowledge acquisition and integration. By identifying these relationships, we can better understand how to manage the attributes of social networks in terms of tie strength in order to improve the performance of innovation for the small and medium sized enterprises. Design/methodology/approach We collect 200 survey data from 2 industrial cluster respectively: Pankyo and Guroo. In Pankyo, the proportion of IT industry is the highest (35%) while the proportion of manufacturing is highest (35%) in Guroo. Pooling the data from two industrial cluster, we check the reliability and validity of our research model and test the hypotheses. Findings First, we find the positive relationship of weak tie and knowledge acquisition from both industrial clustering. Weak tie is composed of heterogeneous organizations with various background and expertise. The communication and information sharing of organizations in the weak tie network helps the idea generation for organization's innovation, which is the knowledge acquisition process. Second, the relationship of strong tie and knowledge integration is insignificant. Typically the strong tie from long-lasting partnership is expected to be beneficial in the action stage of innovation, which is the knowledge integration process. However it is not identified in our industry cluster. Finally, the interaction effect of weak and strong tie is identified to be effective on both knowledge acquisition and integration processes.

정보기술과 교류기억시스템이 팀 성과에 미치는 영향 (The Effect of Information Technology and Transactive Memory Systems on Team Performance)

  • 한무명초;이충권;차경진
    • 경영정보학연구
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    • 제18권4호
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    • pp.155-171
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    • 2016
  • 오늘날 조직은 팀으로 구성되어 있고 팀들의 지식관리를 지원하는 정보기술에 많은 투자를 하고 있으며, 팀 성과를 높이기 위한 교류기억시스템의 활용에 관한 중요성도 증가하고 있다. 본 연구의 목적은 지식관리를 지원하는 정보기술과 교류기억시스템이 팀 성과에 미치는 영향에 있어서 지식(형식지, 암묵지)의 공유 및 활용의 매개효과를 살펴보는 것이다. 이를 위해 지식관리를 지원하는 정보기술을 사용하고 있는 다양한 업종의 근로자 37개 팀 224명 응답자의 자료를 사용하여 구조방정식으로 분석하였다. 그 결과는 다음과 같다. 첫째, 지식관리를 지원하는 정보기술은 교류기억시스템에 높은 영향을 미치는 것으로 밝혀졌다. 둘째, 지식관리를 지원하는 정보기술은 직접 지식(형식지, 암묵지) 공유 및 활용에 미치는 효과보다 교류기억시스템을 매개로 하는 것이 더 높은 효과가 있었다. 그리고 지식관리를 지원하는 정보기술은 지식 활용보다 공유에 더 높은 효과가 있었다. 셋째, 교류기억시스템은 암묵지 공유, 형식지 공유, 암묵지 활용, 형식지 활용 순으로 유의미하게 나타났다. 마지막으로 지식(형식지, 암묵지) 공유 및 활용과 팀 성과와의 관계에서 암묵지 활용, 암묵지 공유, 형식지 활용 순으로 유의미하게 나타났다.

지식경영환경에서의 지식근로자 생산성 향상에 관한 연구 : Peter F. Drucker의 사상을 기반으로 (Research of Knowledge Worker Productivity Elevation in Knowledge Management Environment : Based on Thought of Peter F. Drucker)

  • 장기진;서상철
    • 한국전자거래학회지
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    • 제13권3호
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    • pp.153-171
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    • 2008
  • 과거 산업화 시대와 비교하여 현대 지식사회에서는 노동력의 중심이 육체노동에서 지식 노동으로 이동되었지만, 지식근로자의 생산성에는 극적인 성과가 나타나지 않고 있다. 따라서 "현대경영학의 아버지"라고 불리는 피터 드러커의 사상을 기반으로 전문가, 성과, 집중, 자기관리, 인생의 후반부의 지식근로의 요인과 지식근로자의 생산성 결정요소인 과업, 혁신, 자율성, 교육, 품질, ICT활용능력과의 연관성에 대하여 연구한 결과, 지식근로의 요인에 있어서는 성과>집중>자기관리>전문가, 인생의 후반부 순으로 연관성이 높은 것으로 나타났다. 특히 지식근로자에게 모든 생산성 결정요소와 영향요인으로는 성과로 나타났다. 따라서 지식근로자는 "성과"를 중심으로 자신의 분야에서 끊임없는 정보의 탐색과 활용을 통하여 목표를 달성하고, 조직과 사회에 공헌하면서 더불어 살아가는 공동체를 형성하는 데 앞장서야 할 것이다.

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지식상호보완성이 정보시스템 감리 성과에 미치는 영향 : 상주감리 관점에서 (An Analysis of the Effects of Knowledge Complementarities on the Performance of Information System Audit : A Perspective of the Resident Audit in the Project Office)

  • 장지연;김충영
    • 한국IT서비스학회지
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    • 제15권1호
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    • pp.113-129
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    • 2016
  • Recently, as Information System projects tend to be more complex, the importance of Information System Audit increases. In the same context, the need for the resident IS Audit also increases, which is supposed to deal with the possible risks and urgent issues by providing the appropriate support and timely coordination during IS project. Basically, for the effective IS Audit, the IS audit team members should be able to understand such a business context as work characteristics, business knowledge, goals, and culture of the organization. The audit team members should also be able to share the various knowledge of Information Technology and audit procedure with the owner of the project. Especially, for the resident audit, it is more important to fill the gaps in expertise between project owner and audit team. However, any studies on the need of common knowledge base (knowledge complementarities) in the IS audit have not been done so far. The purpose of this study is to analyze whether the knowledge complementarity based on inter-organizational communication between the project owner and audit team members makes an effect on the fidelity and performance of IS audit. In order to do this, the relationship among inter-organizational communication and knowledge complementarity, the fidelity of IS audit service, and performance of IS audit has been analyzed, using Structural Equation Model. The result shows that all the relationship is significant, which means that knowledge complementarity between the two different interest groups should be an effective factor on the fidelity and performance of IS audit. This result implies that, for better quality of IS Audit service, how to acquire the knowledge complementarity between the project owner and Audit team should be considered seriously as well as systematically in the process of IS Audit.

천식 아동 어머니의 지식정도 및 교육요구도 조사 (A Study on the Knowledge about Pediatric Asthma and the Educational demand on Mothers of children with Asthma)

  • 권미경;이경민
    • 부모자녀건강학회지
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    • 제5권2호
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    • pp.191-205
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    • 2002
  • This study was conducted to provide the baseline data for preparing an educational program for mothers of pediatric asthma patients by identifying the knowledge about asthma, mother's educational demand and the perceived educational performance. This study used survey design. The subjects were chosen from the mothers whose children have received pediatric asthma treatment or who have admitted in the pediatric unit of major hospitals using selection criteria. The total number of subjects were 63 mothers. The data collection period was from May 1st, 2001 to April 17th, 2001. Instruments used for this study were knowledge examination, educational demand evaluation, and educational performance. The data were analysed using t-test, ANOVA with SPSS PC(Version 10.0). The results of this study were as follows. 1. Mean score of knowledge about pediatric asthma was 17.95, which suggests the mothers of children with asthma have a medium knowledge level. The highest grade was knowledge about treatment and follow management and the lowest grade was knowledge about diet. 2. Demand for education showed 4.23, which suggests the mothers of children with asthma have high educational demand. The highest score was about exercise and activity in daily life and the lowest score was medication. 3. Perceived educational performance score of themselves showed 2.40, which suggests the mothers of children with asthma thought that health team do not give enough education to them. The highest score was knowledge about pediatric asthma itself and the lowest score was exercise and activity in daily life. 4. Demand for education and perceived educational performance about pediatric asthma showed significant difference in all areas. 5. There were no statistically significant difference noted between general characteristics and degree of knowledge, educational demand and perceived educational performance about pediatric asthma. In conclusion, there needed a systematic educational program development for the mothers of children with asthma. Especially, an education program for mothers in the beginning period of pediatric asthma should be emphasized.

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유아교사의 안전지식, 안전통제가 안전수행에 미치는 영향 (Safety Knowledge, Safety Control and Safety Performance in Early Childhood Teachers)

  • 김수향;안은희
    • 한국산학기술학회논문지
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    • 제16권1호
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    • pp.246-254
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    • 2015
  • 본 연구는 유아교사의 안전지식, 안전통제가 안전수행에 미치는 영향을 파악하기 위한 서술적 조사연구이다. 자료 수집은 P, K, Y시에 소재한 어린이집, 유치원에서 재직하고 있는 유아교사 187명을 대상으로 2014년 10월 10일에서 10월 30일까지 진행하였다. 연구도구는 안전지식, 안전통제, 안전수행을 사용하였다. 자료 분석은 실수와 백분율, 평균 및 표준편차, t-test, ANOVA, Pearson's correlation coefficients, multiple regression analysis를 이용하였다. 대상자의 일반적 특성에 따른 안전수행은 결혼상태, 근무경력, 안전교육 도움 정도에서 유의한 차이가 있었다. 안전지식, 안전통제와 안전수행은 유의한 정적 상관관계가 있었다. 유아교사의 안전수행에 영향을 미치는 요인은 안전지식과 안전통제로 나타났으며, 설명력은 60.0% 이었다. 본 연구결과를 통해 유아교사의 안전수행을 향상시키기 위해 안전지식과 안전통제를 증진시킬 필요가 있다.

E-Commerce Performance Based on Knowledge Management and Organizational Innovativeness

  • LESTARI, Setyani Dwi;MUHDALIHA, Eryco;PUTRA, Aditya Halim Perdana Kusuma
    • 유통과학연구
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    • 제18권2호
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    • pp.49-58
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    • 2020
  • Purpose: This study focuses on the performance of the strategy of Indonesia's companies in facing the development of e-commerce business. The relationship between Knowledge Management (Organizational Memory, Knowledge Sharing, Knowledge Absorption, Knowledge Acceptance), Organizational Innovativeness, Competitive Advantage (Time, Quality, Cost, Flexibility) and E-Commerce (Humanistic Factors: Management, Competence, Organizational Structures) examined in this case study. Research design, data, and methodology: This study uses two types such us qualitative and quantitative. A survey approach were conducted to collect data from the Group of Companies (Director and Manager), Academician (Lecturer), Regulator (Head of Government Institution Division), and Master of Management (at least five years). Total of 114 samples was collected and processed for statistical analysis using Smart PLS. Results: This study provide the findings proved that Knowledge Management and Organization Innovativeness simultaneously have positive influence on Competitive Advantage, while Knowledge Management, Organization Innovativeness, and Competitive Advantage simultaneously have positive influence on E-commerce where Competitive Advantage positively influence to E-commerce. Conclusions: The implementation of strategies or steps in this study are expected to steer and motivate an organization to successfully implement a good knowledge management system to pass on knowledge from generation to generation in the company Organizational Innovativeness strategies to improve e-commerce performance.

The Impact of Intellectual Capital on Knowledge Management Processes in Thailand

  • KITTIKUNCHOTIWUT, Ploychompoo;SIRIYOTA, Kumpanat
    • The Journal of Asian Finance, Economics and Business
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    • 제8권9호
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    • pp.249-260
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    • 2021
  • This research explores the effects of intellectual capital on knowledge management processes (creation of information, knowledge sharing, and use of knowledge) and innovation performance. The data was gathered from 224 fashion accessories in Thailand using a questionnaire. The population was collected on December 16, 2019 (https:/www.ditp.go.th) from a list database of the Department of International Trade Promotion, Ministry of Commerce of Thailand (2019). A questionnaire mail survey technique was used to collect data. Executives or managers were the key participants in this study. The statistical technique used to analyze is the ordinary least square regression. The findings show that intellectual capital has a significant positive effect on information management systems. Likewise, information management techniques have a significant positive effect on innovation performance. Moreover, increasing the use of information tends to make staff willing to use the knowledge to improve the quality and quantity of the service. This tendency contributes to productivity gain. Through the interaction of processes of information use, self-reflection, and input from customers, employees tend to increase the production of knowledge that eventually develops the results of the innovation. Hence, organizations should value knowledge management process elements to improve efficiency, and thus innovation.

보육교사의 심폐소생술에 대한 지식, 태도와 수행능력 (Nursery Teachers' Knowledge, Attitude and Performance Ability in CardioPulmonary Resuscitation)

  • 양윤정;권인수
    • Child Health Nursing Research
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    • 제20권4호
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    • pp.304-313
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    • 2014
  • 목적 본 연구는 보육교사들의 심폐소생술에 대한 지식, 태도 및 수행능력을 파악하고, 이들 변수의 상관관계와 수행능력에 영향을 미치는 요인을 파악함으로써 보육교사들의 심폐소생술 수행능력을 증진시키기 위한 맞춤형 교육프로그램을 개발하는 데 필요한 기초자료를 제공하고자 시도되었다. 방법 본 연구의 대상자는 220명으로 경상남도 A시에 소재하는 어린이집에 근무하는 보육교사이다. 자료수집 기간은 2013년 7월 1일부터 31일 까지였으며, 측정도구는 심폐소생술 지식과 태도는 Park 등(2006)의 도구, 수행능력은 Choi (2008)의 도구로 측정하였으며, 자료는 SPSS/WIN 18.0 프로그램을 이용하여 분석하였다. 결과 심폐소생술에 대한 지식은 100점 만점에 평균 45.88점(평균 평점 0.46점)이었고, 심폐소생술에 대한 태도는 5점 중 평균 평점 3.69점, 심폐소생술 수행능력은 5점 중 평균 평점 2.65점으로 나타났다. 심폐소생술 지식과 수행능력은 교육경험에 따라 차이가 있는 것으로 나타났다. 심폐소생술 수행능력에 영향을 미치는 요인은 심폐소생술 교육경험이 가장 큰 영향을 미치는 요인으로 나타났고, 그 다음이 태도, 지식 순으로 나타났으며, 심폐소생술 수행능력에 대한 이들 요인의 설명력은 29.4%로 나타났다. 결론 본 연구결과 보육교사들의 심폐소생술에 대한 지식, 태도 및 수행능력은 심폐소생술이 필요한 응급상황에서 정확한 심폐소생술을 수행하기에는 높지 않았음을 확인하였다. 심폐소생술 수행능력에 영향을 미치는 요인에는 교육경험이 가장 큰 요인으로 나타났다. 따라서 아동의 기도폐쇄나 심정지의 상황에서 보육교사들이 심폐소생술에 대한 정확한 지식과 적극적 태도를 가지고 심폐소생술을 올바로 수행할 수 있는 능력을 갖추게 하기 위한 효과적인 교육전략이 필요한 것으로 생각된다.