• 제목/요약/키워드: Knowledge Management Systems(KMS)

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KMS 활용을 통한 지식창조 기제 연구 : 몰입의 관점을 중심으로 (A Study on the Knowledge Creation with KMS Usage : Focusing on the Flow Theory)

  • 이지면;박기우;문준서;김종현
    • Journal of Information Technology Applications and Management
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    • 제18권1호
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    • pp.75-100
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    • 2011
  • For decades, thousands of corporation introduced knowledge management systems to respond knowledge-based society. However, it seems that the systems merely focusing on knowledge accumulation and its sharing have been bounded by many restrictions in terms of new knowledge creation based on the life cycle of knowledge management systems. Moreover, recently, a variety of knowledge management activities regarding organization, systems, and process is emphasized as a strategic asset for a corporation to create core knowledge. Therefore, this study adopted the Csikszentmihalyi's flow theory to investigate the factors affecting knowledge creation and the success factors of knowledge management systems in virtual space. Prior studies argued that flow experience should be a prerequisite for creative knowledge creation. In that vein, this research revealed the causal relationships for flow experience between the determinants of clear goal, immediate feedback, congruence of challenge and skill. Additionally, it empirically examined how flow experience affected the exploratory behavior of knowledge creation.

지식관리시스템의 수직적 확산과 수평적 확산에 관한 실증적 연구 (The Factors Affecting Breadth and Depth of Diffusion for Knowledge Management Systems)

  • 서창교;설진영
    • 지식경영연구
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    • 제9권3호
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    • pp.77-105
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    • 2008
  • This study primarily aims at identifying what factors significantly affect the diffusion of knowledge management systems(KMS) and finding out how these identified factors can be effectively managed, especially for Korean companies. The research model is derived based on previous researches on innovation diffusion, information systems implementation, and KMS. The model is used to examine the role of determinants in influencing the extent to which KMS is diffused within organizations. Independent variables of this research are composed of technical characteristics, organizational characteristics and environmental characteristics. 'Breadth of diffusion' and 'depth of diffusion' concept are used to measure the extent of KMS diffusion which is the dependent variable of this model. The 101 companies of total 1,000 samples responded to the survey. To analyze tile results of this empirical study, we performed the multiple regression analysis. As a result, it was shown that the relative advantage, complexity, information system maturity, size, top management support, champion, competitive pressure have influences on both the breadth and the depth diffusions. On the other hand, the organizational culture, valuation and compensation, and uncertainty of environmental factors were not verified to be significant. This empirical study will provide Korean companies with insights into effective ways to diffuse the KMS and succeed in business competition.

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지식관리시스템에서의 지식공유에 대한 영향요인과 성과간의 구조적 관계에 관한 연구 (The Structural Relationships between the Antecedents of Knowledge Sharing and User Performance in Knowledge Management systems)

  • 신선진;공희경;고준
    • 지식경영연구
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    • 제9권2호
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    • pp.87-107
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    • 2008
  • The knowledge society has come to where the knowledge is the source of wealth contrary to the traditional era that labor and capital were the source of wealth. Thus, corporate is accelerating to introduce the knowledge management and to establish the knowledge management system (KMS) in order to effectively manage the knowledge that can be the source of their competitiveness. The purpose of this paper is to identify the factors which affect knowledge sharing and to prove empirically their relationships with the KMS performance. A survey was conducted and data were collected from 220 respondents of 19 organizations which have adopted KMS. Research model and related hypotheses were tested using PLS Graph 3.0. As a result of data analysis, seven hypotheses out of eleven hypotheses were supported. In particular, knowledge sharing is significantly influenced by those knowledge sharing factors such as openness, trust, training, reward system, perceived usefulness, and communication channel. Also, individual impact is significantly affected by knowledge sharing. This study is expected to provide a sound basis for understanding the importance of knowledge sharing to gain organizational as well as individual competitiveness and exploring ways to effectively share knowledge through enhancing the use of KMS in organizations.

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공군 KMS 활용실태 실증분석을 통한 군 조직에서의 KMS 활용에 미치는 영향에 대한 연구 (A Study on the Influencing Factors of KMS Utilization in Military Organizations by analyzing current use of KMS in Korea Air Force)

  • 임규건;이영종
    • 지능정보연구
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    • 제14권1호
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    • pp.85-100
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    • 2008
  • 디지털 경제사회는 지식 사회이기도 하다. 많은 조직들이 KMS(지식관리시스템)을 도입하였고 군도 예외가 아니다. 본 연구는 군이라는 특수한 상황에서의 KMS 활용의 활성화 방안을 도출하고자 그 영향 요인에 대해서 분석하였다. 이를 위해서 특히 공군의 KMS 실태를 조사하고 진단하여 문제점을 살펴보고 군 조직의 특성에 따른 해결방안을 모색해 보았다. 본 연구를 통해서 지식공유에 영향을 미치는 군 조직의 특성으로 군 조직 업무특성의 공식화, 조직문화상의 동료간의 신뢰, 지식공유에 대한 지휘부의 의지를 도출하였으며, 실증분석으로 지휘부가 지식공유에 대해 의지가 있다고 인식하는 사용자가 지식공유에 대한 인식도 높으며, KMS 활용도 많이 한다는 사실을 입증하였다. 이를 통해서 특히 군 조직에서는 지휘부가 솔선수범하여 지식공유에 참여하는 것이 가장 중요함을 입증하였다.

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지식관리시스템에서 지각된 피드백, 동기, 지식기여 간의 관계에 대한 실증분석 (An Empirical Analysis of the Relationships among Perceived Feedback, Motivation, and Use for Contribution in Knowledge Management Systems)

  • 강희택;오한모
    • 한국경영과학회지
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    • 제37권1호
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    • pp.73-88
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    • 2012
  • This study examines the role of perceived feedback and motivations on the use for contribution in Knowledge Management Systems (KMS). An individual expects responses from others when he or she posts the knowledge or questions of soliciting knowledge in KMS. If an individual posts a message and there are many responses, motivation to use KMS will develop. Prior research has considered feedback a potential factor that would affect an individual's motivation, such as self-efficacy, but there is few prior works that have tested empirically on how feedback can influence an individual's motivations as well as the use for contribution in KMS. Perceived feedback can be categorized into feedback on posted knowledge and feedback on knowledge request postings. The results of the study show that motivations such as organizational reward, knowledge self-efficacy, and enjoyment of helping, except for social reward, are associated with the use for contribution. Our results also show that among perceived feedback, feedback on posted knowledge affects motivation and use for contribution while feedback on knowledge request postings directly influences the use for contribution.

성공적인 지식관련시스템 구축을 위한 리더십에 관한 연구 (An Empirical Study on the Leadership for Successful Knowledge Management Systems Development)

  • 이병구;이경환;김종원
    • 한국산업정보학회논문지
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    • 제11권5호
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    • pp.86-97
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    • 2006
  • 오늘날 많은 기업들은 경쟁우위를 확보하기 위한 수단으로 지식경영을 도입하고 있으며, 이에 필요한 지식관리시스템 구축에 많은 투자를 하고 있다. 조직 내에서 지식관리시스템의 효과적인 사용은 조직 구성원들의 지식수준 향상과 업무의 비효율성을 제거시킴으로써 조직의 경쟁력을 증가시킬 수 있다. 본 연구는 조직의 지식관리시스템을 성공적으로 구축하기 위해 파워 프로세스의 관점에서 지식을 제공하는 지식근로자, 특히 기업 경영자의 리더십에 따른 성과분석을 통해 지식관리시스템 구축에 필요한 정보를 제공하고자한다.

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지식 경영 프로세스의 모형에 관한 탐색적 연구 (An Exploratory Study on the Knowledge Management Process Models)

  • 장영택
    • 한국정보시스템학회지:정보시스템연구
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    • 제9권1호
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    • pp.157-188
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    • 2000
  • Today a knowledge management systems (KMS) is an enabler for gaining competitive position in the market environments. However, it is just recognized as a conceptual management paradigm not as realistic management philosophy in an organization. A firm just accustomed to deal with tangible assets such as inventory and buildings based on the cumulated experiences. However, the firm often struggle with how to define and apply the knowledge management system into its real business activities such as business strategy and productivity. For example, one of textile company, E-land, in Korea found the way how the firm utilize intelligent assets of its employees to overcome the performance differences among the employees in an organization to increase their ability. Managers in an organization should fully understand and try to figure out the concept of knowledge management systems to implement KMS more efficiently and effectively. Even though lots of previous knowledge management literature proposed several unique knowledge management process models, they have their own terms, process sequences, or different approaches. There are three common knowledge management processes: knowledge creation, knowledge store and search, knowledge sharing process. In this study, a new KM process theoretical framework based on the previous researches is developed. This study will guide to those who will adopt or implement of KMS in the organization in near future.

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공공부문 지식관리시스템의 성과에 미치는 영향요인에 관한 연구 - 경남지역 자치단체를 중심으로 - (The Affecting Factors effect on the Performance of Knowledge Management Systems in Public Sector: Focused on Local Governments in Kyung Sang Nam Do)

  • 한동효;강태경
    • 한국디지털정책학회:학술대회논문집
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    • 한국디지털정책학회 2004년도 춘계학술대회
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    • pp.151-165
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    • 2004
  • In this paper we would like to provide a help to implementing KMS(Knowledge Management System) in public sector. For this purpose, we set up five contingency environmental factors and three process factors of knowledge management. And then investigates affecting factors effect on the performance of KMS in public sector by empirical study. A field survey of public officers in Korea local government was conducted. Complete data for 333 KMS users was analyzed to determine relationship of the research constructs. The system of evaluation and compensation is the most important factor effects on the process of KM and the performance of KMS. These results provide empirical evidence that supports the necessity of rational motivation systems does lead to effective implementation of KMS in public sector.

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공공부문 지식관리시스템의 성과에 미치는 영향요인에 관한 연구 -A지역 자치단체를 중심으로- (The Affecting Factors effect on the Performance of Knowledge Management Systems in Public Sector: Focused on Korea Local Governments)

  • 한동효;강태경
    • 디지털융복합연구
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    • 제2권1호
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    • pp.113-126
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    • 2004
  • In this paper we would like to provide a help to implementing KMS(Knowledge Management System) in public sector. For this purpose, we set up five contingency environmental factors and three process factors of knowledge management. And then investigates affecting factors effect on the performance of KMS in public sector by empirical study, A field survey of public officers in Korea local government was conducted. Complete data for 333 KMS users was analyzed to determine relationship of the research constructs. The system of evaluation and compensation is the most important factor effects on the process of KM and the performance of KMS. These results provide empirical evidence that supports the necessity of rational motivation systems does lead to effective implementation of KMS in public sector.

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시스템·지식 품질, 조직지원, 개인특성이 지식관리시스템 성공에 미치는 영향 -연구조직을 중심으로- (Effects of System and Knowledge Quality, Organizational Support and Individual Traits on Knowledge Management System(KMS) Success in Research Organizations)

  • 한인수;박길수
    • 한국콘텐츠학회논문지
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    • 제11권11호
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    • pp.364-377
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    • 2011
  • 지식관리시스템(KMS)이 조직 내에서 확산되게 됨에 따라 효과적 활용방안에 대한 관심도 증가하고 있다. 본 연구에서는 연구조직을 대상으로 시스템 지식 품질, 조직지원, 개인특성이 KMS의 성공에 미치는 영향에 대한 실증적 연구를 시행하였다. 실증연구의 결과는 시스템 사용, 사용자 만족, 유용성 지각 등으로 측정된 KMS의 성공에 가장 큰 영향을 미치는 변수로는 KMS의 시스템 품질(system quality)인 것으로 밝혀졌다. 즉 시스템의 사용자들이 유용성을 인식하고 만족스럽게 사용하기 위해서는 시스템이 사용자들에게 편리하게 활용할 수 있도록 잘 설계되는 것이 매우 중요한 요인이다. 또한 KMS성공요인들 중에는 사용자 만족과 유용성 지각이 시스템 사용의 선행요인이라는 것도 밝혀지고 있다. 끝으로 사용자의 개인적 요인인 조직기반 자기존중감이 독립변수인 영향요인과 종속변수인 KMS의 성공 간에 조절역할을 하는 것도 구명되고 있다. 이 연구는 연구조직에서는 지식관리시스템의 활용빈도를 높이기 위해서는 시스템의 사용이 연구자 친화적으로 설계, 운용되는 것이 매우 중요한 요인이라는 시사점을 주고 있다.