• 제목/요약/키워드: Knowledge Management Process

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중소기업의 지식경영 수준 비교 (A Comparition on the Knowledge Management Level of Small Firms)

  • 강병영
    • 한국지능정보시스템학회:학술대회논문집
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    • 한국지능정보시스템학회 2002년도 춘계학술대회 논문집
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    • pp.294-301
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    • 2002
  • 우리 나라 중소기업의 지식영영 수준을 비교 평가하기 위하여 150개 업체를 대상으로 설문 조사 하였다. 연구 모형은 1) 지식경영과 기업전략 2) 지식경영 문화와 체계 3) 지식경영을 위한 학습 과정과 공유 4) 지식경영을 위한 정보기술 5) 지식경영 성과측정과 보상에 대하여 평가하였다. 연구 결과로는 기업의 특성에 따라 지식경영 수준 차이가 있다는 것이다. 특히, 우리 나라 기업에서 지식경영을 위한 기업 문화 형성이 미흡하며, 지식경영을 위한 학습과정과 성과과정 및 보상이 다른 영역에 비해 상대적으로 낮게 나타났다. 우리 나라 기업의 특성을 맞는 지식경영의 평가 개발이 요구된다.

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중소기업의 지식경영 수준 비교 (A Comparition on the Knowledge Management Level of Small Firms)

  • 강병영
    • 지능정보연구
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    • 제8권2호
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    • pp.37-49
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    • 2002
  • 우리 나라 중소기업의 지식경영 수준을 비교 평가하기 위하여 150개 업체를 대상으로 설문 조사하였다. 연구 모형은 1) 지식경영과 기업전략 2) 지식경영 문화와 체계 3) 지식경영을 위한 학습 과정과 공유 4) 지식경영을 위한 정보기술 5)지식경영 성과측정과 보상에 대하여 평가하였다. 연구 결과로는 기업의 특성에 따라 지식경영 수준 차이가 있다는 것이다. 특히, 우리 나라 기업에서 지식경영을 위한 기업 문화 형성이 미흡하며, 지식경영을 위한 학습 과정과 성과측정 및 보상이 다른 영역에 비해 상대적으로 낮게 나타났다. 우리 나라 기업의 특성을 맞는 지식경영의 평가 개발이 요구된다.

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관광지 지식과 균형성과표 관점의 인과관계에 관한 연구 (Analysis of Casual Relationships among Tourist Destination Knowledge and BSC Performance Perspectives)

  • 표성수;정승훈;장혜숙
    • 지식경영연구
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    • 제6권1호
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    • pp.1-17
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    • 2005
  • Both knowledge management and BSC practices are in its inception in the tourism field, and the study explores the relationships between knowledge and BSC perspectives using correlations and path analysis. The purpose of this study was to explore the casual relationships among tourist destination knowledge and BSC performance perspectives. The study model added knowledge perspectives to the usual BSC model (with customer, growth and learning, internal process, and financial perspectives), in addition to the modification of the financial perspectives to economic, socio-cultual and physical impact. The study found out that knowledge supports learning and growth perspectives greatly, and less extent, internal processes and customer perspectives. Learning and growth affects internal processes and customer perspectives. Internal process supports customer perspectives. Both customer and, less extent, internal process have impact on the final results. The final analysis results were different by destination type. The study concludes with recommendations for further studies including rational BSC model for tourist destinations and relationships between BSC performance indicators.

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지식관리시스템을 활용한 지식공유행위에 영향을 미치는 요인에 관한 연구 (A Study on Factors Affecting Knowledge Sharing Behaviors in Knowledge Management Systems)

  • 이승한;유성호;김영걸
    • 지식경영연구
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    • 제3권1호
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    • pp.1-18
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    • 2002
  • Many organizations implement knowledge management initiates by developing knowledge management systems. This study aims at investigating knowledge sharing behaviors in a knowledge management system and identifying factors affecting such behaviors. To do this, we defined knowledge sharing behaviors in a knowledge management system as registration and view of knowledge at a system. Based on this definition, we established a research model by identifying seven factors affecting both behaviors as independent variables: Learning orientation, Pressure to share knowledge, Top management support, Reward for knowledge sharing, Level of experience in IT, System quality, and Knowledge quality. The 14 hypotheses derived from a research model were tested by a correlation analysis and a multiple regression analysis with data from 165 respondents of the 21 organizations which implemented knowledge management initiatives. As results, both of knowledge registration and knowledge review were strongly affected by the learning-orientedness of an organization. Finally, we discussed results and limitations of this study.

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WEB-BASED CONSTRUCTION KNOWLEDGE MANAGEMENT PORTAL

  • Youjin Jang;Moonseo Park;Hyun-Soo Lee
    • 국제학술발표논문집
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    • The 4th International Conference on Construction Engineering and Project Management Organized by the University of New South Wales
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    • pp.487-492
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    • 2011
  • As a knowledge-based economy is emerging, knowledge management (KM) is being rapidly disseminated in both academic circles and the business world. Accordingly, how to effectively manage knowledge is vital to the survival and advance of a company, particularly in project-based industries such as construction. For these reasons, construction companies have adopted IT-based Knowledge management systems (KMS), which is the technology platform and infrastructure that an organization employs to support knowledge management. However, many construction companies have spent resources on developing a KMS that only focus on codification. Furthermore, small and medium-sized companies have limited resources to afford extensive investments. This research addresses the problems found in the current KMS and develops a web-based construction knowledge management portal (CKMP). To achieve these objectives, a case study is conducted and requirements for implementing KM are identified. Based on the identified requirements, this paper builds CKMP using Expert Index (EI), blog, ontology based knowledge retrieval, and wikiblog. The most important functionality of CKMP is their fundamentals to synchronize and support KM process. In order to validate the CKMP, a pilot test with actual users is conducted, and the usability of the system is compared with the current systems. This study is relevant to both the construction industry and academia, as it provides a means of enhancing the performance of KM.

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프로세스 기반 지식경영 추진전략 프레임워크의 분석과 적용 -노동부 지식경영 추진사례를 대상으로 - (A Study on the Real Time University System)

  • 송재영;박두희;류성열
    • 디지털콘텐츠학회 논문지
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    • 제6권4호
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    • pp.195-200
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    • 2005
  • 프로세스 기반의 지식경영이란 '업무 프로세스에 기반한 지식 운영체계를 갖추어 조직 내에 축적된 지식을 구성원들이 업무를 수행할 때 시스템 등을 통해 적절한 형태로 제공'하는 것이며, 조직에 구현되었을 때 업무 프로세스 측면과 지식 측면 모두에서 상당한 효과가 기대된다. 한판 Maier & Remus는 기존 지식경영 추진전략 목적에 조직전략 관점을 더하면, BPR이나 BPM과 같은 프로세스 관리 측면의 주요 목적과 일치한다는 점에 착안 프로세스 기반 지식경영 추진전략 프레임워크를 도출해냈다. 이를 노동부의 지식경영 추진사례에 적용해 도달수준을 진단한 결과, 지속적으로 제기되어 온 개선점과 문제점들을 해결해 나가기 위해 프로세스 기반 지식경영의 도입이 필요함을 밝혀내었고 이와 관련하여 향후 나아갈 방향을 제시하였다.

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지식지향 글로벌 공급사슬관리 모형의 설계와 효과분석 (Design of a Knowledge Oriented Global Supply Chain Management Model and Analysis of Its Effectiveness)

  • 이상윤;이주현;김영기
    • 한국항만경제학회지
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    • 제29권4호
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    • pp.201-222
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    • 2013
  • 본 연구는 다국적 기업들이 그들의 글로벌 공급사슬을 얼마나 지식이라는 전략적 자원에 기초하여 조직하고 운영하고 있는지, 그리고 지식을 지향하는 공급사슬관리가 기업의 글로벌 공급사슬관리 성과에 어떠한 영향을 미치는지를 분석하는데 목적을 두고 있다. 이를 위해 Nonaka(1994) 등이 제시한 지식창조 프로세스를 적용하여 지식지향 글로벌 공급사슬관리의 개념을 구체화하는 측정모형을 제안하였으며 기업의 지식경영 시스템과 지식창조 프로세스가 기업의 글로벌 공급사슬관리 성과에 어떠한 영향을 미치는지를 실증적으로 분석하였다. 113개의 다국적 기업을 대상으로 한 실증분석을 통해 본 연구에서 제안한 측정모형의 타당성과 신뢰성을 검증하였다. 또한 표본 기업들을 글로벌 공급사슬관리에 있어서의 지식지향 수준에 따라 군집화하여 비교분석한 결과, 글로벌 공급사슬상에서 창출되는 지식을 효과적으로 관리하는 기업들이 글로벌 공급사슬관리 성과에 있어서도 전반적인 우위를 나타내는 것으로 분석되었다.

지식경영 전략 및 구조적 자본이 조직성과에 미치는 영향 (The Effects of Knowledge Management Strategy and Structural Capital on Organizational Performance)

  • 이종건;임형곤
    • 지식경영연구
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    • 제12권4호
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    • pp.77-90
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    • 2011
  • This study examined the effects of knowledge management strategy and structural capital on organizational performance. Structured capital was classified into three dimensions: organizational culture, knowledge process, and information technology. Data were collected from 251 employees in a public institution. Results indicated that organizational knowledge-based strategy was positively related to employees' job satisfaction, and that information technology-based strategy was positively related to customers' satisfaction and institutional image. Results also indicated that organizational culture and knowledge process were positively related to customers' satisfaction, employees' job satisfaction, and institutional image, whereas informational technology was negatively related to customers' satisfaction and institutional image. Finally, the theoretical and practical implications of the results were discussed.

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Towards Integrating the Knowledge Management Mechanisms to Employ Innovation Factors within Universities: Critical Appraisal Study

  • Alsereihy, Hassan Awad M.;Harasani, Meshal Hesham
    • International Journal of Computer Science & Network Security
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    • 제21권8호
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    • pp.327-341
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    • 2021
  • The knowledge management was considered as the inevitable result of the rule of knowledge in this era, and its importance became clear in being the main source for achieving success, the need to consider and manage knowledge as an independent field that must be addressed with a clear scientific methodology has become intangible - they are very valuable and a strategic asset. On the other hand, the innovation process relates to all parts of the organization, and helps to improve the behavioral patterns of individuals and their attitudes towards adopting modern and innovative ideas, it is a purposeful process adopted by the senior management and works to provide the capabilities and requirements for embodying the innovative behavior in it. In the field of dealing with the market, it is a product of the organization's innovative approach, which aims at advancement, change, and intended and organized renewal. The main objective of this article is to determine the most appropriate ways to integrate knowledge management mechanisms to employ innovation factors within universities based on the role of universities in supporting innovation. This was achieved through reviewing many relevant research and listing the most prominent concepts of knowledge management, its importance, objectives, and processes determining the stages of knowledge management application, the requirements for applying knowledge management, and the obstacles that impede its application; Then the statement "Innovation in universities, through which it addressed the concept of innovation, its importance, stages, and requirements for its application, as well as identifying the most prominent models of innovation, and obstacles to innovation, in addition to that the role of universities in supporting innovation will be identified. From the surveyed study done in this article, we concluded that the relationship among organizational culture, knowledge management and innovation capability can provide useful insights for managers regarding developing a strong culture, promote knowledge management practices effectively and eventually enhance the whole organization's innovation capability. Also, we found that different components of Knowledge Management as Knowledge activities, Knowledge types, transformation of knowledge and technology have a significant positive effect in bringing innovation through transformation of knowledge into knowledge assets in universities.