• Knowledge Management Research
• /
• v.14 no.2
• /
• pp.117-135
• /
• 2013

In a contemporary organization, the role of social capital has been increasingly important in sharpening knowledge management practices. The primary objective of this paper is to propose a research model to measure the effects of social capital on individual performance. The model also investigates the mediating mechanism of knowledge acquisition and knowledge transformation, both of which are critical in fostering an enterprise's absorptive capacity. The field data was collected from a knowledge-centric organization. The analysis result reveals that shared goal is crucial in enabling knowledge processes. Furthermore, it is found that knowledge transformation rather than knowledge acquisition is more likely to lead to individual task performance.

• Journal of the Korea Society of Computer and Information
• /
• v.24 no.6
• /
• pp.211-216
• /
• 2019

Knowledge sharing is safe to say that we have already embarked on knowledge-based global economy where knowledge is a decisive factor in global competition for corporations. So in the age of knowledge-based management, it is how we use knowledge that decides success or failure for corporations and the competitiveness of their countries at large as well. We did this research with the help of those who were working in ICT industry including manufacturing, tourism, and others. In this research, we looked into how project participants, organizational characteristic, and relational characteristic affect knowledge sharing and utilization, and what are the factors that have positive effects on corporate success. And all the factors presented in the research are found to have positive effects on the knowledge sharing and utilization. The factors appeared to have positive effects starting with project at first and then on corporate success at large.

• KSII Transactions on Internet and Information Systems (TIIS)
• /
• v.17 no.11
• /
• pp.2903-2923
• /
• 2023

Knowledge recommendation is a type of recommendation system that recommends knowledge content to users in order to satisfy their needs. Although using graph neural networks to extract data features is an effective method for solving the recommendation problem, there is information loss when modeling real-world problems because an edge in a graph structure can only be associated with two nodes. Because one super-edge in the hypergraph structure can be connected with several nodes and the effectiveness of knowledge graph for knowledge expression, a dual-channel hypergraph convolutional neural network model (DCHC) based on hypergraph structure and knowledge graph is proposed. The model divides user data and knowledge data into user subhypergraph and knowledge subhypergraph, respectively, and extracts user data features by dual-channel hypergraph convolution and knowledge data features by combining with knowledge graph technology, and finally generates recommendation results based on the obtained user embedding and knowledge embedding. The performance of DCHC model is higher than the comparative model under AUC and F1 evaluation indicators, comparative experiments with the baseline also demonstrate the validity of DCHC model.

• Asia pacific journal of information systems
• /
• v.30 no.2
• /
• pp.228-251
• /
• 2020

This study attempts to examine the importance of social capital in customer service organizations and clarifies how translates into organizational performance through knowledge management activities. A survey was conducted with the customer service employees, and 256 questionnaires were used for an empirical analysis with smart partial least squares (PLS). The analysis found that relational capital had a positive effect on both the knowledge management components of knowledge sharing and knowledge conversion, while structural capital significantly influenced knowledge sharing. In addition, human capital positively affected knowledge conversion. Both knowledge sharing and knowledge conversion significantly influenced organizational performance. This study proposed a conceptual framework of social capital that influences organizational performance mediated by an organization's knowledge management activities. Based on the results, we suggest practical guidelines for managing social capital and recommend areas of improvement for customer organization's managers and employees.

• Journal of Korean Biological Nursing Science
• /
• v.15 no.3
• /
• pp.139-146
• /
• 2013

Purpose: The purpose of this study was to identify knowledge and the Need of pathophysiology, perceived connectivity between knowledge of pathophysiology and clinical practice, and confidence and satisfaction with clinical performance by applying the knowledge to clinical practice, and to analyze the correlation between the knowledge, perceived connectivity, and confidence and satisfaction of clinical nurses. Methods: Subjects consisted of 149 clinical nurses who work at 7 general hospitals and 6 university hospitals located in Seoul, Incheon, and Gyeonggi province in Korea. Those who learned pathophysiology during their undergraduate program were recruited by using a convenient sampling. The data were collected between April 23 and May 24 in 2012. Participants responded to self-administered questionnaires about knowledge and the need of pathophysiology, and the perceived connectivity between knowledge and clinical practice, and confidence and satisfaction with clinical performance by applying knowledge to clinical practice. Results: Mean scores of knowledge and the need of pathophysiology were $2.88{\pm}0.34$ and $2.33{\pm}0.39$ each. Scores of knowledge and the need of 3 units such as fluid and electrolyte imbalance, acid-base imbalance, and alterations in the respiratory system were high among 23 units while that of adolescent disorders was the lowest. The mean score of perceived connectivity between knowledge and clinical practice was $7.32{\pm}1.57$, and those of confidence and satisfaction with clinical performance by applying the knowledge to clinical practice were $7.66{\pm}1.66$ and $7.42{\pm}1.67$ respectively. Knowledge of pathophysiology was positively correlated with the perceived connectivity between knowledge and clinical practice, and confidence, and satisfaction with clinical performance. Conclusion: The results indicate that knowledge and the need of pathophysiology in clinical nurses is above average, and that knowledge of pathophysiology is important in promoting perceived connectivity with clinical practice and increasing confidence and satisfaction with clinical performance by applying knowledge to clinical practice.

• Journal of the Korean association of regional geographers
• /
• v.20 no.4
• /
• pp.473-483
• /
• 2014

The geographical knowledge is composed of academic geographical knowledge, school geographical knowledge, applied geographical knowledge and popular geographical knowledge according to the diverse social need and demand. And the geographical knowledge has developed through the knowledge circulation system, which is connected to knowledge production, delivery, application and to reproduction among these knowledge fields. The discontinuity of knowledge circulation can lead to crisis of geographical whole. Therefore, for sustainable development of geography, it is necessary to firmly build a virtuous circulation system of geographical knowledge which is linked to a knowledge production and accumulation by an academic geography, knowledge delivery by a school geography, knowledge social application by an applied geography, knowledge application in everyday life by a popular geography and knowledge reproduction by an academic geography.

• Knowledge Management Research
• /
• v.13 no.4
• /
• pp.101-116
• /
• 2012

Knowledge management system is crucial for increasing organizational performance. However, despite this importance of knowledge management system, many companies fail to facilitate individual employees' knowledge sharing. One of reasons for this failure is the lack of consideration of how individual employees' characteristics and their interpersonal relationship influence on individual-level knowledge sharing. To explain individual-level knowledge sharing, this study investigates the mechanism that employees engage in knowledge sharing activities with their coworkers from the social exchange perspective. We have two purposes of study. First, we examine whether coworker's task-related help seeking affects employee's knowledge sharing with them. Second, we investigate the influence of help-seeker' characteristics as moderators on the relationship between task-related help seeking and knowledge sharing. Specifically, we considered coworker's maladjustment, LMX, and ability as moderators. Our analysis of 192 employees shows that the main effect of coworker's task-related help seeking on knowledge sharing is not significant. However, coworker's maladjustment and LMX moderate the relationship between task-related help seeking and knowledge sharing. The positive relationship between task-related help seeking and knowledge sharing is stronger when help seeker's maladjustment is high than when it is low. And the positive relationship between task-related help seeking and knowledge sharing is weaker when help seeker's LMX is high than when LMX is low. The results of this study have theoretical implications that enrich our understanding of individual-level knowledge sharing, and managerial implications that suggest employees' appropriate attitudes to facilitate knowledge sharing in a coworker relationship.

• Asia pacific journal of information systems
• /
• v.20 no.3
• /
• pp.1-32
• /
• 2010

The implementation of Knowledge Management Systems does not guarantee knowledge sharing within organizations because knowledge sharing cannot be mandated. Although previous investigations have attempted to identify the motivational factors that facilitate knowledge sharing, the results of these studies cannot be easily applied across organizations due to the highly context specific nature of knowledge sharing. Societal culture, as well as organizational culture, affects knowledge sharing behavior. This is why successful knowledge sharing initiatives in the United States, for example, may prove ineffective in another country with a very different culture like China. Therefore, it is clearly important to understand the effects of different societal cultures on individuals' knowledge sharing behaviors. The principal objective of this study is to deepen our understanding about the impact of national culture on an individual's knowledge sharing intention. In order to achieve this goal, field data was collected from 197 employees from a variety of companies and organizations in two countries-Sweden and China. In a collectivistic culture such as China, anticipated reciprocal relationships have been shown to directly affect individuals' attitudes toward knowledge sharing, and the organizational climate has also been shown to affect subjective norms to a significant degree. Subjective norms can influence intentions to share knowledge indirectly through attitudes. In the highly individualistic culture of Sweden, one's sense of self worth and anticipated reciprocal relationships have been shown to profoundly affect individuals' attitudes towards knowledge sharing. In both countries, anticipated extrinsic rewards have been shown to exert no detectable effects on respondents' knowledge sharing attitudes, and subjective norms and organizational climate have been determined not to affect knowledge sharing intentions directly. Rather, in both cases, knowledge sharing intentions have been shown to be directly affected by attitude.

• The Journal of Society for e-Business Studies
• /
• v.15 no.1
• /
• pp.173-189
• /
• 2010

This study empirically explores the relationship among knowledge management success factors (leadership, organizational culture, information technology, measurement, incentive, knowledge quality), knowledge management activities(knowledge creation and knowledge use), and task performance in disaster management area. Findings suggest that (1) organization culture, information technology, incentive and quality of knowledge are significantly related to knowledge creation activities while leadership, information technology, incentive and quality of knowledge are significantly related to knowledge use activities, (2) higher level of knowledge creation is related to high level of knowledge use, and (3) the level of knowledge use activities seems to be significantly related to task performance in disaster management, while knowledge creation activities are not.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.47 no.1
• /
• pp.28-40
• /
• 2024

Maintaining the permanence of a company in the current rapidly changing business environment is not an easy task. Rather, the lifespan of a company can be said to be gradually decreasing. As such, the author of this paper, which describes the current market environment, is the sales organization of a large company. While leading the company, I thought about how to overcome the rapidly changing market and create an organization that continues to grow. As a result, I succeeded in creating an organization that continued to grow over the past two years, and the main activity of this result was the use of sales computer. It was clear that it was an information sharing activity. This can be said to be a result of proving that a series of activities to create and share information is important for the sales organization of ICT companies to actively respond to the rapidly changing market environment. Therefore, this study attempted to examine the relationship between knowledge management and business performance in the sales field of ICT companies, which has not been covered so far. Knowledge management is a four-stage activity from a process perspective, divided into knowledge creation, knowledge storage, knowledge transfer, and knowledge utilization. did. As a result of the study, first, knowledge management activities, such as knowledge creation and knowledge storage, were found to have a significant impact on financial performance. Second, knowledge management activities such as knowledge creation, knowledge storage, knowledge transfer, and knowledge utilization were all found to have an impact on non-financial performance. In the end, this study confirmed that efforts to turn tacit knowledge into knowledge in order to respond to the ever-changing ICT market are ultimately an important factor in growing a company.