• 제목/요약/키워드: Job training

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외식업체 종사원의 성격이 이직의도에 미치는 영향 - 직무만족의 매개효과를 중심으로 - (Foodservice Employees' Big 5 and Its Impact on Turnover Intention - Focusing on the Mediating Effect of Job Satisfaction -)

  • 유영진;하동현
    • 동아시아식생활학회지
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    • 제23권4호
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    • pp.508-518
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    • 2013
  • In this study, the influence of sub-factors of Big Five personality (extraversion, agreeableness, conscientiousness, neuroticism, openness to experience) to job satisfaction and turnover intention, and mediating effect of job satisfaction between Big Five personality and turnover intention were empirically analysed. Also the relationship between job satisfaction and turnover intention was investigated. The sample of this study were customer-contact employees of restaurant among Youngnam province. 243 questionnaires were used for the empirical analyses. According to the empirical analysis results, openness to experience and conscientiousness respectively had positive influences to job satisfaction and turnover intention. Also neuroticism gave negative influence to turnover intention. Another research finding of this study was that mediating effect of job satisfaction existed in the causal relationship of 'openness to experience' and conscientiousness to turnover intention. Managerial implications of the research findings are that restaurant managers are recommended to select employees of having much of conscientiousness and 'openness to experience', and to employ those of having much of agreeableness. In the field of restaurant industry, training is very important for employees to foster these personalities, because this industry does not have environment of hiring employees of having much of these personalities. Also training can be applied to employees of having high neuroticism for minimizing their turnover intention.

6시그마 성공요인이 직무만족과 품질성과에 미치는 영향 (The Effects of Success Factors of Six Sigma on Job Satisfaction and Quality Performance)

  • 장길상;박희현
    • 대한안전경영과학회지
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    • 제17권1호
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    • pp.309-320
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    • 2015
  • This study is an empirical study on the relationships among success factors of six sigma(support of top management, education and training, performance-based reward, customer and quality focused thought), job satisfaction, and quality performance. In particular, mediating effect of job satisfaction on the relationship between success factors of six sigma and quality performance is empirically analysed to find causes and impacts among these variables. A survey was conducted on the employees working in 'H' company which is applying six sigma at Ulsan City. The survey questionnaires were sent to 300 people and 216 of them were returned. Data obtained was analyzed with SPSS 18.0. The study results are as follows: First, there were positive relationships between critical success factors of six sigma(except support of top management) and job satisfaction. Second, there was also a positive relationship between job satisfaction and quality performance. Third, there were also positive relationships between critical success factors of six sigma(except support of top management) and quality performance. Finally, job satisfaction were full mediating effects on the relationship between critical success factors of six sigma(education and training, performance-based reward) and quality performance. Critical success factors of six sigma(customer and quality focused thought) had a partial mediating effect on quality performance. On the other hand, support of top management had no mediating effect on quality performance.

패션수입업체의 내부마케팅 요인이 판매원의 직무만족에 미치는 영향 (The Effect of Internal Marketing Factors in Import Apparel Company on Job Satisfaction)

  • 이주연;권혜숙
    • 패션비즈니스
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    • 제13권5호
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    • pp.66-80
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    • 2009
  • The main purpose of this research is to investigate the present circumstances of internal marketing in domestic apparel-import company and study if the internal marketing activities in import apparel company have a significant effect on salespersons' job satisfaction. As a preliminary investigation, the interviews with 6 expert salespersons of imported apparel company were taken to develop a practical measuring tool. As a result, 21 categories which effect on internal marketing and 6 factors which influence on job satisfaction were extracted. Next, a survey with the salespersons who work in apparel-import company was taken, and 186 collected data were used in this study. To analyze the data, factor analysis, frequency analysis, and multiple regression analysis are executed by a statistics package, SPSS v12.0. The results are as follows. First, five factors which effect on internal marketing activities in have been identified as welfare, incentives, employment & training, communication, empowerment. Among them, four factors of welfare, incentives, employment & training, and communication have been come out as statistically significant factors which influenced on salesperson's job satisfaction. Second, the internal marketing activities of import apparel company according to salesperson's demographic factors - payment, working periods, and marriage have been demonstrated significant difference on salespersons' job satisfaction. When the marriage is examined, the job satisfaction of the single mostly depends on incentives while that of the married does on welfare. On the consideration of working periods, the less does the group have working experience, the more does it have a dependence on incentives. On the other hand, the group which has much payment and experience mostly relies on welfare. The middle class show to be dependent on communication and employment&training as well as welfare and incentives.

지역산업맞춤형 일자리창출사업을 위한 패션 취·창업 교육훈련 사례연구 - 광주광역시 서구를 중심으로 - (A case study of the education and training for job creation based on the local fashion industry - In Seogu Gwangju central city -)

  • 김지연;임린
    • 복식문화연구
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    • 제28권4호
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    • pp.527-543
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    • 2020
  • The aim of this study is develop a state-funded education and training curriculum to contribute to the development of the fashion industry infrastructure. This will be achieved based on the service sector by the competitive clothing sales personnel and fashion startups. The study was conducted using a qualitative research method. The participants were 20 representatives of fashion-related companies and employees from one traditional market and two fashion outlets in Seogu, Gwangju. Data was collected from September 2015 to January 2017 by demand surveys and in-depth interviews. These were conducted on the same day at each clothing store office. In addition, existing literature was also reviewed. The collected data were first summarized into 64 meaning units from which three themes were derived by arranging, classifying, and analyzing the data. The findings of the study are as follows. First, the education and training curriculum for fashion job creation is aimed at job-oriented field-types with the objective of cultivating professional skills for online to offline fashion professionals. Second, the curriculum for fashion advisors was developed to consisted of 8 courses of 150 hours, including job knowledge, a foreign language, fashion-specific knowledge, fashion marketing & VMD, store management know-how, clothing repair, field trip, and internship. Third, the curriculum for fashion entrepreneurs consisted of 8 courses of 106 hours, including entrepreneurship, fashion practice, startup, field trip, finance & taxation accounting, marketing, social enterprise course, and internship.

장애인 실업의 원인 : 생산성 또는 차별? (Causes of high unemployment among the people with disabilities : productivity, or discrimination?)

  • 유동철
    • 한국사회복지학
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    • 제48권
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    • pp.333-358
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    • 2002
  • The purpose of this study is to analyze empirically the causes of high unemployment among the people with disabilities, focused on productivity and discrimination. In order to pursue such goal this study adopts human capital theory, screening theory, job contest theory, taste theory and statistical discrimination theory as theoretical background. The major findings are: (1) Among the human capital variables Education degree and job training are not statistically significant on employment. Only degree of activity limit has significant effect. (2) Among the discrimination related variables only discrimination experiences variable has negative effect on employment. (3) Between degree of activity limit and discrimination experiences, both have similar effect on employment. But the degree of activity limit can be thought as discrimination related element. Because' not giving resonable accommodation' is regarded discrimination in ADA or DDA. These mean that it is important for society to compel the employment of the disabled and to put focus on eliminating prejudice rather than accomplishing education and job training programs to improve the employment of the disabled. In order to accomplish this it is necessary to increase the levy for disabled persons' employment promotion of the disabled persons' employment promotion act and to establish the disability discrimination act. Also, integrated education starting from infancy is necessary. Education system should be changed, and Job training must focused on industry which demand more labor force.

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학습조직의 OJF모형과 적용에 관한 사례 연구 (The Study of OJF Model of Learning Organization and practices about its application)

  • 이경환;최진욱;김창은;조남채
    • 대한안전경영과학회지
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    • 제12권3호
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    • pp.271-281
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    • 2010
  • In an industrial Era, OJT(On-the-Job Training) has been accepted as the field learning. But in a breaking up era, traditional field training needs to change and make an evolutionary model. Also, we need to make evolutionary model for various changing ways and means and need means to maximize the transformation of learning by operating learning organization. In knowledge based society, as people work and learn new knowledge in order to pass the experience knowledge and capabilities, they are not the traditional relationship between trainer and trainee but maximize work and learning, development and performance through several different ways. So, the study about new learning model is needed because the learning is creating the value and makes low cost and high efficiency about the elements of cost and time. We study the evolutionary model, OJF(On-the-Job Facilitating) - new learning methodology - through operating learning organization in S Electronics and its application practices.

기록물관리전문요원의 직무만족과 조직몰입도 향상을 위한 교육프로그램 개발 (A Study on the Development of a Training Program for the Improvement of Job Satisfaction and Organizational Commitment for Records Managers and Archivists)

  • 박소리;이성민;김용;김종혁
    • 한국기록관리학회지
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    • 제16권4호
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    • pp.31-53
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    • 2016
  • 본 연구는 기록물관리전문요원의 직무 만족과 조직몰입도 향상을 위한 교육프로그램 개발을 목적으로 국가기록원에서 실시하는 기록물관리전문요원을 위한 교육프로그램이 실제 전문요원의 직무 만족 및 조직 몰입에 미치는 영향에 대해 알아보기 위해 현직의 기록물관리전문요원을 대상으로 설문 조사를 실시하였다. 분석 결과와 기록물관리전문요원의 요구사항을 바탕으로 기록 관리에 관한 지식이나 기술의 충족과 더불어 직무 만족 및 조직 몰입을 향상시킬 수 있는 교육 프로그램을 제안하였다. 본 연구에서 제안한 국가기록원의 교육프로그램은 기록물관리전문요원의 직무 만족 및 조직 몰입을 향상시키면서 기록물관리전문요원에게 요구되는 전문 분야에 대해 보다 확장된 전문성을 획득할 수 있고, 변화하는 환경에 능동적으로 대처할 수 있는 역량을 강화할 수 있는 이점이 있다.

공공부문 성과관리 현장실무교육을 위한 10가지 쟁점: 실무 성과관리 교육내용 구성을 위한 제언 (10 Debating Points in Performance Management On the Job Training)

  • 이석환
    • 직업교육연구
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    • 제30권4호
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    • pp.221-239
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    • 2011
  • 본 연구는 기존의 현장에서의 공공부문 성과관리 실무교육이 새로운 제도에 대한 소개위주로 이루어져 왔고 이러한 새로운 제도들은 기존의 제도들의 문제점을 부각시키고 새로운 제도의 차별성을 강조하는데 치중한 나머지 공공부문 성과관리의 본질을 이해시키는데 어려움이 있다는 점을 강조한다. 이것은 결국 어떤 제도가 새롭게 도입되어도 성과관리제도 적용의 실패라는 반복적인 실수로 이어지게 된다. 이를 극복하기 위해서는 현장에서의 성과관리 교육 및 훈련이 제도의 소개차원이 아닌 비판적 토론과 논쟁을 유도할 수 있는 쟁점을 제공하여 공무원들이 이해하고 수용할 수 있는 방향으로 나아가야 한다고 강조한다. 이에 따라 성과관리 이론 및 실무적 관점에서 현장에서 교육되어져야 할 내용을 10가지 쟁점으로 분류하고 각각의 쟁점별로 구성원들이 토론과 논쟁을 통하여 내용을 이해하는 것이 중요하다는 점을 강조한다. 본 연구에서 제시된 10가지 쟁점들은 옳고 그름을 판단하는 것이 목적 이라기보다는 다양한 시각과 가치판단의 영역을 제시하기 위함이며 향후 성과관리 교육의 내용이 보다 내실 있게 이루어지기를 기대하는 것이다. 마지막으로 본 연구는 아무리 새로운 성과관리제도가 도입되어도 현장에서 공무원들이 성과관리의 본질을 이해하지 못하면 어느 제도도 성공적으로 정착할 수 없다는 점을 강조한다.

작업치료사의 임상 경력에 따른 작업치료직무 중요도에 관한 조사 (A Survey on the Job Importance of Occupational Therapists According to Length of Clinical Career)

  • 박규용;김민호
    • 대한통합의학회지
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    • 제9권2호
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    • pp.109-117
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    • 2021
  • Purpose : This study examined the differences in occupational therapists' jobs depending on their past clinical careers using a survey of the importance of occupational therapy tasks in South Korea. This survey sought to provide fundamental data for strengthening occupational therapists' capacities and developing clinical training programs for therapists' future careers. Methods : An online survey was used to collect data from 93 South Korean occupational therapists. The subjects were divided into three groups for the analysis of the importance of occupational therapy tasks, depending on the length of their clinical careers: less than 3 years, from 4 to 6 years, and over 7 years. Results : A within-groups comparison of task importance found that "occupational therapy evaluation" was most important in all three groups. In between-groups comparisons, "patient information check", "assessment planning and establishment", "sensory function assessment", "social skills assessment", "developmental function improvement", "basic daily activities training", "social skills improvement", and "patient education" demonstrated statistically significant differences (p<.05). Each group showed different priorities. In the less-than-3-years group, "understanding of patient's needs" was most important, followed by "arm function improvement", "arm function assessment", "nerve, musculoskeletal, and motor-related functional improvement", and "basic daily activities training". In the 4-to-6-years group, "arm function assessment" was most important, followed by "basic daily activities assessment", "patient's needs", "arm function improvement", and "patient information check". In the over-7-years group, "understanding of patient's needs" was most important, followed by "patient information check", "basic daily activities assessment", "basic daily activities training", and "sensory function assessment". Conclusion : This study found that what occupational therapists consider important in their jobs varies according to their past clinical career and that occupational therapists with more than 7 years' experience are more aware of the importance of diverse fields of occupational therapy. Differentiated education that considers length of career and a range of training programs for more experienced occupational therapists will be needed in the future.

직무분석 활용, 일학습병행제가 기업성과에 미치는 영향 : 교육훈련 의무의 조절효과를 중심으로 (Use job analysis, The Effect of Participation of Work-based Parallelism System on the Performance of Firms : Focusing on the Moderating Effect of Education and Training Obligations)

  • 성수현
    • 한국산학기술학회논문지
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    • 제20권3호
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    • pp.157-167
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    • 2019
  • 본 연구는 기업 내 단일한 인적자원개발제도 활용이 기업성과에 영향을 미치는지 인적자본기업패널(HCCP)자료를 이용하여 실증분석을 하였다. 직무분석 활용, 일학습병행제의 Log인당매출액에 대해 위계적 회귀분석 결과, 직무분석 활용은 $R^2=.294$, ${\beta}=.165$로 Log인당매출액에 정(+)의 영향을 미칠 수 있음을 확인하고 가설1은 지지되었다. 일학습병행제 참여는 $R^2=.283$, ${\beta}=-.129$로 Log인당매출액에 부(-)의 영향을 미치고 있어 가설 2는 기각되었다. 이는 66개의 부족한 자료에 기인하며, 새로 진입한 기업이 45개로 시간차가 필요한 것으로 판단하였다. 또한 직무분석 활용과 교육훈련 의무의 상호작용변수를 사용하여 교육훈련 의무의 조절효과를 확인하는 위계적 회귀분석을 하였다. 교육훈련을 의무적으로 이수한 기업일수록 직무분석 활용이 Log인당매출액에 부(-)적인 영향을 미칠 수 있음을 확인하였고, 가설 3은 기각되었다. 노동생산성이 증가할수록 기업들은 교육훈련에 오히려 투자하지 않으려는 이유 때문에 생산성효과가 유의하지 않다는 선행연구를 뒷받침하였다. 또한 교육훈련을 의무적으로 이수한 기업일수록 일학습병행제 참여는 Log인당매출액을 긍정(+)적으로 강화시킬 수 있음을 확인하였다. 따라서 가설 4는 지지되었다. 직무분석의 효과적인 면을 반영하기 위해서는 기업의 자발적 활성화를 전제해야 한다. 더불어 학벌, 성별, 종교, 국적 등 다양한 배경을 가진 능력중심의 인재들을 채용하고 직무분석중심의 교육훈련을 통해 인적자원개발에 투자한다면, 일학습병행제의 학습근로자 모집은 물론 기업 내 제도적 정착이 가능하여 성과창출에 기여할 수 있을 것이다.