• 제목/요약/키워드: Job esteem

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The Effect of P-O Fit on the Frontline Employee's Boundary Spanning Behaviors: Mediating Role of Emotional and Motivational Responses

  • Yoo, Jaewon
    • Asia Marketing Journal
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    • 제15권2호
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    • pp.49-73
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    • 2013
  • In this study, the author develops and tests a model that incorporates the mediating effects of two frontline employee psychological variables (emotional exhaustion and intrinsic motivation) based on job demand and resource model. As a form of environmental resource, person-organization fit was proposed as a leading factor of frontline employee boundary spanning behavior through emotional exhaustion and intrinsic motivation. All measures were adapted from or developed based on prior research. Data for the study were collected from a cross-sectional sample of retail bank employees in South Korea. Questionnaires were distributed to 500 frontline employees across several banks. Of these, 322 usable questionnaires were returned. To analyze the data, a structural equation model procedure using LISREL 8.5 was employed. Results show that an employee's perceived fit with his/her organization enhances intrinsic motivation and reduces emotional exhaustion. These mechanisms, in turn, increase the employee's boundary spanning behavior. These results support the notion that person-organization fit should be one of the factors affecting motivation, affect and attachment, and extends such an understanding to a purely service-based environment among customer contact employees. Results also confirms that P-O fit can be viewed as environmental resources, and the JD-R model provides a theoretical base in further studying the antecedent role of P-O fit on frontline employees's boundary spanning behavior through intrinsic motivation and emotional exhaustion. These results suggest that organizations have to do their best to manage P-O fit, be it through employee screening or training and workshops to try and align organization and employee values and objectives. If managers of organizations are positively evaluated by the employees, it will be easier for them to, give things of value to employees, such as sense of direction, values, and recognition, and receive other things in return such as esteem and responsiveness. Consequently, organizational leaders are not only able to manage employee experiences, but also their fit with the organization. Even if a manager cannot control employee P-O fit, this research suggests, that a focus on reducing emotional exhaustion rather than increasing intrinsic motivation seems optimal. This research also supports the idea that motivation has a direct association with a frontline employee's boundary spanning behavior. Even in situations where emotional exhaustion cannot be reduced, organizations may still influence frontline behaviors through motivation.

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농촌 복지의 문제와 발전방안 (Contemporary Problems and Directions for Development of Rural Welfare)

  • 최영창;김성수
    • 농촌지도와개발
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    • 제8권2호
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    • pp.263-271
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    • 2001
  • The purpose of this study were to review the current problems of rural welfare and to suggest desirable direction for development of welfare in rural Korea. Specific objectives of the study were to investigate the current status and problems of rural welfare and to search for the desirable directions for rural welfare development in Korea. The major findings of the study were as follows ; 1. Some of the current problems of rural welfare were; (1) difficulty in getting a job for stable income, (2) seriousness of medical care and aging of rural population, (3) decrease in number of rural school children and unfavorable educational environment, and (4) insufficiency in facility, manpower and program for recreation and cultural activities in rural area. 2. Problems of rural welfare were not independent in rural Korea, but the most of the problems were interrelated to each other. Integrated and comprehensive approach would be necessary to solve the problems of rural welfare. 3. Clean environment, stable and rewarding life, pride and self esteem of rural occupation should be the goals of better integrated rural welfare development, and healthfulness and quality of life should be ensured in rural society. 4. Urban oriented national policy based on urban centered political power was one of the causes of under development in rural welfare by creating rapid decrease in rural population and aging. Various problems in economic, educational, cultural and medical aspects of rural society should be solved. Further research on rural welfare should be conducted to increase and to strengthen rural welfare development in Korea.

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사회적지지가 경력단절여성의 노동시장 재진입만족도에 미치는 영향요인 분석 (Analysis on the Factors Influencing the Satisfaction Levels of Re-entry at Labor Market of Career Interrupted Woman by Social Support)

  • 신연하;이동명
    • 한국콘텐츠학회논문지
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    • 제18권7호
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    • pp.138-152
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    • 2018
  • 본 연구는 경력단절여성에 대한 사회적지지가 노동시장 재진입만족도에 어떠한 영향을 미치는지와 재취업욕구가 매개로써 미치는 영향을 분석하고자 한다. 따라서 경력단절여성의 경제활동활성화 방안과 여성 인적자원 양성에 따른 정책적, 제도적 기반을 마련하는데 필요한 기초적 자료 제공과 정책적 제언을 하고자 한다. 연구의 목적을 달성하고자 수도권에 거주하고 있는 경력단절여성 중 경력단절 이후 재취업을 하여 3년 미만의 경제활동을 하고 있는 여성 400명을 대상으로 수집된 자료를 연구모형에 기초하여 구조방정식 분석방법을 실시하였다. 분석 결과, 사회적지지는 재취업욕구에 영향을 미치며 사회적지지에 따라 직업만족과 자아존중감에 직접적인 영향을 미치는 것으로 나타났다. 또한 재취업욕구는 사회적지지와 노동시장 재진입만족도 사이에 매개역할을 하는 것으로 나타났다. 본 연구는 경력단절여성의 노동시장 재진입을 추진해 오면서 간과했던 사회적지지에 대한 파악과 이들이 노동시장 재진입만족도에 미치는 영향을 분석해 봄으로써 향후 여성인적자원 개발과 활용을 위한 정책 및 제도 개선에 논리적이고 객관적인 근거로 활용이 가능할 것이다.

정신건강의학과 안정병동 내 병원학교교실 참여자의 학교복귀율과 만족도 (Successful Schooling Rate and Satisfaction of the Inpatient Hospital School Participants among the Child and Adolescent Psychiatric Inpatients in the Closed Ward)

  • 이미경;방수영;안준호;박장호;최현경
    • Journal of the Korean Academy of Child and Adolescent Psychiatry
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    • 제24권3호
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    • pp.141-150
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    • 2013
  • Objectives : The objective of this report is to identify the utilization of hospital school service during hospitalization among patients in their childhood and adolescence with psychiatric disorders. Methods : We retrospectively reviewed the medical record of child and adolescent psychiatric who were hospitalized during March 2009 through October 2012. We compared the one-year successful schooling and outpatient follow up rate between users and nonusers of the inpatient hospital school service. The hospital schooling experiences of the users were investigated upon follow-up visits to the outpatient clinic. Results : Sixty-three students received hospital school service during hospitalization among total 122 child and adolescent inpatients. Hospital school participants showed a significantly higher school reentry rate (61.9%) than non-participants (40.7%). However, there was no difference on follow up rate between the two groups. More than 60% of the 22 interviewed participants expressed an above-average level of satisfaction about hospital school service. Conclusion : Many patients with mental illness experience difficulty in receiving school education during treatment. That induces deterioration in disease, academic failure, poor social skills, low self-esteem, economic difficulties, and future job opportunities. The results of this study emphasize the importance of hospital school service and offer useful guidance for hospital school operation.

한국 노인의 행복 요인 탐색과 척도개발 (Development of a Happiness Scale for Korean Old People)

  • 임은기;정태연
    • 한국노년학
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    • 제29권3호
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    • pp.1141-1158
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    • 2009
  • 본 연구에서는 한국 문화 속의 노인들이 경험하는 행복 요인을 알아보고자 하였다. 이를 위해 연구 1에서는 서울과 지방에 거주하는 노인 105명으로부터 그들을 행복하게 하는 요인이 무엇인지 그리고 그 요인이 왜 그들의 행복요인이라고 생각하는지를 개방형 질문을 이용하여 알아보았다. 연구 2에서는 행복을 측정하는 양적 척도를 개발하기 위해서, 우선 연구 1에서 얻은 내용을 기초로 70개의 문항을 구성하였다. 이것을 서울과 지방에 거주하는 노인에게 설문을 실시하였고 최종 200명의 응답을 이용하여 요인분석을 실시하였다. 그 결과, 최종 8요인 33문항으로 요약되었다. 8개의 요인은 ①가족관계, ②종교, ③경제, ④건강, ⑤일과 직장, ⑥심리적 안정감, ⑦여가, ⑧복지 순으로 명명하였다. 또한 요인분석에서 얻어진 최종 33문항들을 삶의 만족도 척도와 정서 경험 빈도 척도, 그리고 자아 존중감 척도를 사용해 수렴타당도를 알아 본 결과 수용할만한 수준의 타당도와 신뢰도를 나타내었다. 본 연구의 의의와 제한점, 그리고 후속연구에 대한 제언에 대해 논의하였다.

COVID-19 유행 전·후 고용형태에 따른 우울의 변화와 영향요인: 한국복지패널 12~17차 자료 이용 (Pre and Post Covid-19 Changes in Depression Scores by Employment Type, and Its Influencing Factors: Using the 12th~17th Data of the Korea Welfare Panel)

  • 김주혜;허경화;정진욱
    • 한국직업건강간호학회지
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    • 제32권4호
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    • pp.215-224
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    • 2023
  • Purpose: This study uses data from the 12th~17th Korea Welfare Panel (2017~2022) to analyze changes in depression scores due to the COVID-19 outbreak and the factors that influenced depression scores according to employment type. Methods: The difference in depression scores according to employment types before COVID-19 (12th~14th) and after COVID-19 (15th~17th) was analyzed. A fixed-effect model analysis was conducted before and after the occurrence of COVID-19. Results: After the outbreak of COVID-19, job satisfaction and family life satisfaction influenced the depression scores of regular wage workers. After the outbreak of COVID-19, annual income, health status, and satisfaction with family life affected the depression scores of non-regular wage workers. After the outbreak of COVID-19, leisure life satisfaction and family relationship satisfaction influenced the depression scores of self-employed. Self-esteem played a role as a control variable in lowering the depression scores of regular and non-regular workers, but did not play a role as a control variable for self-employed. Conclusion: Rather than the direct impact of infectious diseases such as COVID-19, social and economic changes resulting from policies implemented to prevent the spread affect workers' depression, and the impact varies depending on the type of employment. When implementing policies to prevent the spread of infectious diseases in the future, policies that take employment type into consideration rather than uniform policies should be prepared, and measures for mental health also need to be prepared.

한방병동과 일반병동 간호사의 직무만족도의 비교연구 (Comparative Study on the Nurses' Job Satisfaction between the Oriental Medicine Ward and the General Ward)

  • 변창자;최상순;백승남;이미애
    • 간호행정학회지
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    • 제1권1호
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    • pp.97-111
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    • 1995
  • In our society today, a variety of medical caring system, along with a scientific development in the area of oriental medical science plus national demand, has increased the augmentation and the opening of oriental wards and hospitals (Han Bang), which has come to create an additional requirement of nursing activity at oriental medicine wards should be different from that of the general wards or the same as the other. In view of this, various studies need to be made in this connection. The purpose of this study is to comprehend the number of nurses who want to work at oriental medicine wards and measure job satisfaction in nursing as compared with those working at general wards so as to provide basic materials for future assignment and supplementary training for the nurses. An attempt was made to contribute toward nursing administration on the one hand improving nursing training course on the other hand. A total of 72 nurses currently working at two oriental medicine hospitals available in Seoul and 82 general nurses were selected for this study using the questionaire from December 1993 to January 1994. An instrument for the study was based on the measurement of work satisfaction developed by Paula L. Stamps including 37 questions complemented by Kim for revision (1993) and 14 questions regarding general characteristics and oriental medicine wards. The instrument to test dependability showed Cronbach's=0.7711. The collected data have been processed by computer package SPSS. General characteristics of the two groups and the matters involved in oriental medicine wards were calculated into real figure and percentage an similarities between the two groups were analyzed by t-test and F-test according to the characteristics of variables. The comparative test on work satisfaction among the two groups including general characteristics and work factors were conducted by t-test and F-test. The major findings as a result of the study are as follows : 1. As general characteristics, age group of $26{\sim}30$ years are more than any segment of age. As to marital status, the number of those in single status is slightly higher than the married. Approximately 80% of them are graduates of nursing schools and nursing colleges. They are mostly in service for one to three years. There is no significant difference between the two groups. 2. The number of those who want to work at oriental medicine wards represents 40.3% against 58.4%, being in favor of general wards. 3. The reason for service at oriental medicine wards is that "there is room for potential research" which happened to rank first, followed by "easy job," "good working atmosphere" and "growing interest in oriental medicine." 4. Work satisfactions among nurses who work at oriental medicine wards prove greater than that of nurses who work at general wards. 5. Work satisfaction between the two groups by work factors is reflected with significant difference statistically on task requirement, interaction and doctor-nurse relationships. 6. The general charcateristics and the work satisfaction by work factors prove that there are significant difference in age, marital status, education and the period of work. They tend to be more satisfied with the work as they grow in age. Significant differneces are found in the work factors such as autonomy, adiministration and professional job in the relationship with doctor-nurse. As to marital status, the married are more satisfied than the unmarried. There are significant differneces in the factors respecting administration and doctor-nurse college graduates are highly satisfied with task requirement. However, satisfaction with the professional level has proven the highest degree for those having master degree. The period of work and satisfaction : There are significant differneces in task requirement, administration, interactions, professional level and doctor-nurse relationships. As a general rule, the degree of satisfactions is in proportion to the lengrh of service. The following conclusions are drawn based on the fndings mentioned above. Even though the work satisfaction of the nurse who work at oriental medicine ward is relatively high, it is desired that personal consultation be given as to disposition of nurses when they are assigned to oriental medicine wards. It is also recommended that lectures on oriental medicine be conducted through supplementary training and/or basic nursing course in order that they may be motivated for ingenious activities with an increasing sense of self-esteem which will eventually enhance positive changes for the patients who are in need of oriental medicine nursing and for the medical teams. In addition, joint reseaches involvingclinical care and education should be in constant process for unique and scientific development for those who are subject to oriental medicine nursing care.

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지체장애근로자의 직업성공 요인에 관한 연구 (A study on the factors to affect the career success among workers with disabilities)

  • 이달엽
    • 한국사회복지학회:학술대회논문집
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    • 한국사회복지학회 2003년도 추계학술대회 자료집
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    • pp.185-216
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    • 2003
  • 본 연구에서 지체장애근로자들의 직업성공을 구성하는 요인들을 분석하고 이들 요인이 직업성공과 이직에 영향을 미치는 정도를 조사하여 가설적 이론모형을 검증하려는 목적을 두었다. 이를 위해서 지체장애를 가진 근로자 374명과 일반근로자 453명을 대상으로 구조화된 설문지를 통해 나타난 주요 연구결과들은 다음과 같이 요약되었다. 첫째, 장애근로자와 일반근로자의 직업성공을 구성하는 요인은 개인, 가정, 조직의 측면에서 나타났다. 개인적인 측면은 자아존중감과 자아효능감으로 구성되었고, 가족적인 측면은 다중역할스트레스와 자녀의 수로 구성되었다. 조직적인 측면은 자원활용능력, 네트워킹, 그리고 조언자로 구성되었다 이 밖에도 주관적인 직업성공과 객관적인 직업성공이라는 잠재변수에서 종 10개의 측정변수가 도출되었다. 둘째, 장애근로자와 일반근로자 집단 모두 직종이 직업성공에 영향을 미치는 것으로 조사되었다. 관측변수에서는 두 집단에서 직업성공에 영향을 주는 변수가 서로 다르게 나왔다. 장애근로자집단은 이직을 했을 때 평균적으로 근속한 년수와 임금을 제외하고 나머지 모든 관측변수에서 영향을 미치는 것으로 나타났으며, 일반집단은 조언자와 근속년수를 제외하고 나머지 모든 관측변수에서 영향을 미치는 것으로 조사되었다. 셋째, 장애근로자와 일반근로자 집단 모두 연령과 이직 경험이 이직 (이직횟수)에 영향을 미치는 것으로 나타났다. 그러나 장애집단은 친구의 수, 일반집단은 직업선택 시 중요하게 고려하는 사망이 각각 이직에 강한 영향을 미치는 것으로 조사되어 두 집단의 자이를 보여주었다. 또한 관측변수에서도 장애집단은 배우자의 직업과 근속년수, 일반집단은 다중역할 스트레스와 이직평균 근무년수에서 각기 다르게 이직에 영향을 미치는 것으로 나타났다. 넷째, 가설적 경로모형을 검증한 결과 제 1모형은 어느 정도 타당하고 직업성공을 예측할 수 있는 것으로 나타났으며, 제 2모형은 카이스퀘어와 자유도 ($x^2=64950$, df=61, P=0341), 기초부합치 (AGFI)는 .954, 비적합지수 (CFI)는 997, 그리고 원소간의 평균차이 (RMR)도 .038로써 모형의 적합도 지수는 모두 허용된 범위 안에 있기 때문에 매우 적합한 모형으로 직업 성공을 보다 높게 예측할 수 있는 것으로 조사되었다. 이상의 연구결과를 바탕으로 본 연구에서는 다음과 같이 결론을 도출하였다. 첫째, 직종이 두 집단 모두에서 직업성공을 예측하는데 주요한 변수로 나타나 장애근로자들의 학력을 높이고 계속해서 전문화 육에 많은 노력이 필요할 것이다. 특히, 임금정도와 같은 객관적인 직업성공 보다는 임금과 진급에서의 만족과 같은 주관적인 직업성공에 더욱 더 많은 고려를 기울여야 할 것으로 사료된다. 둘째, 장애근로자의 이직을 줄이기 위해서는 직장 내에서 유용한 인적 자원과 네트웍의 수를 늘여야 할 것이다. 이것은 장애집단이 일반집단보다 대인관계에 대해서 더 많은 시간과 노력을 기울여야 한다는 것을 의미한다.

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편마비 환자의 퇴원후 적응상태와 관련요인에 대한 분석적 연구 (A Study on Factors Influencing The State of Adaptation of The Hemiplegic Patients)

  • 서문자
    • 대한간호학회지
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    • 제20권1호
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    • pp.88-117
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    • 1990
  • The purposes of this study are to delineate a profile of the state of a stroke patient's adaptation at 3 months after hospitalization and to explore the relationship between the level of adaptation and the variables which influence the adaptation of hemiplegic patients. To these ends, theoretical framework was derived basically from the stress adaptation model. The basic assumption underlying the level of adaptation is influenced by the presenting focal, contextual and residual stimuli. This group of stimuli is further operationalized and represented by a perception of stress. which is the perceived effect of the disability and by the mediating variables such as sociodemographic factors as an external conditioning variables and perceived social support and hardiness personality characteristics as an internal intervening variables. The dependent varibales in this study is the level of physical, psychological and social adaptation and is hypothesized to be a function of the interaction between 3 sets of variables namely, the perceived disability effect, external conditioning variables and internal intevening varibles. A total of fourty three subjects from 3 general hospitals in Seoul were observed and interviewed with the aid of 7 structured instruments. The data were collected twice on each subject : first at the pre-discharge period arid at 3 months post-discharge from hospital for the second time. The study was carried out for the period from February to August, 1988. The instruments used for the study include 4 existing scales and 3 scales developed by the researcher for this study. They are : 1) The ADL dependency scale and the scale of the clinical physical functions for the assessment of physical adaptation. 2) the SDS(self report of depression) to measure the level of psychological adaptation. 3) The scale for the amount of social activities for the measurement of the level of social adaptation. 4) The scale for the perceived effect of disability for the measurement of the focal stimuli. 5) The health related hardiness scale and the perceived interpersonal support self evaluation list(ISEL) for the measurement of the hardiness personality character and the perceived social support. The data obtained were analyzed using percentage, oneway ANOVA, Pearson coefficients correlation and stepwise multiple regression. The findings provide valuable information about the present level of physical adaptation at 3 months after discharge. The patient revealed a decreased ADL dependency and lowered limitation of physical function as compared with pre - discharge state. Psycholcgically, the average degree of depression at follow up was within normal range of depression. Socially, the amount of social activities was very low. The one way ANOVA and the correlational analysis revealed the relationship between the 3 sets of variables and the adaptation level as follows : 1) The perceived disability effect was related to the degree of the depression and the amount of social activities but was not related to the physical adaptation. 2) Among the sociodemographic variables, sex and education were related to the difference of ADL dependency and the change of physical function. These factors indicate that women more than men and educated more than the less educated were found more independent. The education was also related to the degree of depression suggesting that the higher the educational level, the more well adapted the patients were both physically and psychologically. Age, marital status and job state were not found to be related to the patient's adaptation level. 3) Among the internal intervening variables, the health related hardiness characteristic was related to the differences of ADL dependency, physical functions and the social activities, indicating that the higher the hardiness character the higher the level of physical and social adaptation. 4) The perceived social support, another internal intervening variable, was related to the degree of depression and the social activities. This data suggest that the higher the perception of social support, the better adapted the patients were psychogically and socially. In summarizing the results of the correlational analysis, the level of physical adaptation was influenced by sex, the years of education and the hardiness character. The level of psychological adaptation was influenced by the years of education, the perceived disability effect and the perceived social support. And the level of social adaptation was influenced by the perceived disability effect, the hardiness character and the perceived social support. The stepwise multiple regression analysis shows findings as follows : 1) The most important factor to explain the difference of ADL dependency was sex, indicating females were more independent than males. 2) The most important factor to explain the difference of physical function and the degree of depression was the patient's education level. 3) The strongest explaining factor for the amount of social activities was perceived self esteem(one of the subconcepts of perceived social support). Thus the most important factors influencing the level of adaptation were found to be sex, education, the hardiness character and self esteem. From the above findings, the significance of this study can be delineated as follows : 1) Corroboration of the assumed relationship between the various variables and the adaptation level as suggested in the conceptual model. 2) Support for the feasibility of the cognitive approach for nursing intervention such as hardness character training, counselling and teaching for self-care in the chronic patients.

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일개 대학 간호학과생의 보건소 실습평가와 경험에 관한 연구 (Evaluation of Community Health Nursing Practice and Nursing Student's Clinical Experience at Public Health Centers)

  • 박정모;이숙정
    • 지역사회간호학회지
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    • 제13권1호
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    • pp.161-170
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    • 2002
  • Purpose: To evaluate community health nursing practice by nursing students for basic data to improve nursing practice education, and to determine the clinical practice experiences of nursing students at public health centers. Method: According to methodological triangulation, all data was collected from March 2001 to June 2001 through prepared questionnaires with 62 Participants, and in depth interviews with 2 Participants, and content analysis with 8 Participants. Results: 1. Clinical practice content was needed to make up professionally. 2. Clinical practice instructor was satisfied with teaching by community health nursing professor, but not by public health center nurse. 3. Clinical environment was perceived as good. 4. Clinical practice time was perceived suitable, but practice evaluation was given a low grade. 5. Experience of nursing students was grouped into 9 categories and 20 themes. 9 Categories are as follows: change of public health center image, difficulty in the personal relationship, positive personal relationships, doubt about the attitude, doubt about the task, tension, worth, ambivalance of the conference, feeling about the end stage of the clinical practice. Twenty themes are stereotypic of the public health care center: recognition, difficulty between tasks and interrelationships with the clients, decrease of self esteem due to deficiency of trust with the students, exchange of feelings in the relationships, the situation of clients was not considered, feelings were disregarded, not systematic, regarding students as supplementory manpower, independent work but not enough contents, anxiety & fear, self-trust, be skilled in the practice, pragmatic knowledge formation, understanding of the old person, self-study of oneself. live up to the expectation, consider as the job, dissolve the stress and impose burden, feeling the lack regarding active approach in the practice. Conclusion: The students have perceived the need of community health nursing through the clinical practice. Clinical practice of community health nursing requires content supplement, correction of instruction by public center nurses, environmental alteration, evaluation criteria set up. Experience of clinical practice in the public health center was as follows: Getting rid of the stereotype about public health center, nursing students comprehended variety and were worth while to do clinical practice in spite of tension& anxiety and fear. And they thought to be a community nurse someday.

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