• 제목/요약/키워드: Job environment factors

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Investigating Factors that Affect Job Satisfaction and Performance in the Public Sector

  • KIM, Young Soo;CHO, Yooncheong
    • 산경연구논집
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    • 제11권10호
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    • pp.27-38
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    • 2020
  • Purpose: The public sectors including government and public organizations have put an efforts to improve the quality of people's lives by providing enhanced services. The purpose of this paper is to investigate the factors that affect job attitude, job satisfaction, and job performance in the public sector, that are rarely examined by previous studies. Research Design, data, and methodology: The following research questions have been proposed: i) how do payroll system, personnel management system, cooperative working environment, and self-efficacy affect job attitude?; and ii) how does job attitude affect job satisfaction and performance? This paper used a survey through an online platform and collected data randomly from five classified public institutions. This study applied regression analysis and ANOVA. Results: This study found that cooperative working environment and self-efficacy had significant impacts on job attitude, while payroll system and personnel management system did not affect job attitude. Overall job attitude affected both job satisfaction and performance. Conclusions: The results provide policy implications to the public sector which factors should be considered to improve job attitude, job satisfaction, and job performance. The results also provide managerial implications how such efforts ultimately improve service quality to the citizens.

응급실 간호사의 업무환경, 직무만족도 및 이직의도 간의 관계 (Relationships among Work Environment, Job Satisfaction and Turnover Intention of Nurses in an Emergency Department)

  • 정희영;성미혜
    • 동서간호학연구지
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    • 제20권1호
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    • pp.29-36
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    • 2014
  • Purpose: The purpose of this study is to identify relationships among work environment, job satisfaction and turnover intention of emergency department (ED) nurses. Methods: The survey was given to 220 ED nurses which are located in G metropolitan from May 1st to July 31st of 2012. The results were analyzed by descriptive statistics, t-test, ANOVA, pearson correlation coefficients and stepwise multiple regression using SPSS WIN 19.0 program. Results: The turnover intension according to the general characteristics of the subjects has significant difference between emergency room experience, current duty satisfaction, and turnover plan in 1 year. In the correlation between work environment, job satisfaction and turnover intention of the subjects, work environment and job satisfaction have positive correlation, job satisfaction and turnover intention either job satisfaction and turnover intention have a negative correlation. Factors influencing turnover intention are job satisfaction, career and current duty satisfaction, also the full explanatory power of the model was 24.4%. Conclusion: The results indicate factors that influence turnover intention are job satisfaction, career, and current job satisfaction. We hope these result help to provide effective intervention strategies for reducing ED nurses' turnover.

간호사의 간호업무환경, 직무착근도와 이직의도 간의 관계 (Relationships among Nursing Work Environment, Job Embeddedness, and Turnover Intention in Nurses)

  • 고해진;김정희
    • 간호행정학회지
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    • 제22권3호
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    • pp.279-291
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    • 2016
  • Purpose: The purpose of this study was to investigate the relationship among nursing work environment, job embeddedness, and turnover intention in order to provide basic data for efficient management of human resources in nursing organizations. Methods: A cross-sectional, descriptive study design was conducted with 177 nurses who had worked for more than 6 months in five general hospitals on Jeju Island. A self-report questionnaire was used for data collection. Results: About 88% of the participants reported that they were considering a turnover plan because of overload in their jobs and poor salaries. Nursing work environment was significantly related to job embeddedness and turnover intention. Job embeddedness was significantly related to turnover intention. Hierarchical multiple regression analysis showed that factors affecting turnover intention were the organizational embeddedness factors of organization fit and organization sacrifice. Conclusion: The results indicate that nurses' turnover intention is associated with nursing work environment and job embeddedness. To reduce nurses' turnover intention and improve nurses' retention, nurse managers should improve the nursing work environment and consider job embeddedness, particularly in relation to the organization fit and sacrifice.

요양보호사의 직무환경에 따른 직무스트레스와 소진이 직무만족에 미치는 영향 (The Effect of Job Stress and Burnout by Job Environment of Care-givers on Job Satisfaction)

  • 정윤모;강영식
    • 한국산학기술학회논문지
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    • 제11권10호
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    • pp.3688-3699
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    • 2010
  • 본 연구는 노인장기요양기관 종사자인 요양보호사들의 직무환경과 관련된 속성 및 스트레스와 소진을 파악하고 이들 요인이 직무만족에 어떠한 영향을 미치는지 효과를 분석하여 요양보호사의 조직업무를 향상시켜 노인의 삶의 질과 노인복지 발전에 도움이 되는데 목적을 갖고 연구하였다. 연구대상은 전북 군산시에 소재한 노인장기요양기관(요양시설, 재가노인복지시설)에 근무하는 요양보호사 129명을 대상으로 하였다. 분석결과 요양보호사의 직무환경의 하위요인으로 인적환경과 보상체계, 업무전문성 등이 직무소진, 직무스트레스, 직무만족에 유의적인 영향을 미치는 요인임을 실증시켜 주었다. 이는 그만큼 인적환경을 위한 업무전문성 및 능력과 혁신적 사고를 가진 업적에 비례한 보상체계가 잘 되어 있을수록 긍정적인 관계 형성과 동시 직무소진과 스트레스의 감소 및 직무만족이 향상됨을 의미한다. 이는 최근 장기요양을 위한 노인성 환자의 급증과 장기요양기관에서의 요양보호사의 역할과 직무가 중요시되는 현실에 비추어 볼 때 전문직으로서의 다양한 복지 수혜적 봉사자로서의 요양보호사들의 직무환경 개선을 위한 직무전문화 보장과 이들 직무능력에 따른 적절한 보상시스템의 체계화가 필요시 됨을 시사한 것으로 볼 수 있다. 따라서 직업에 대한 자긍심이 높은 전문 인력의 배출과 참여로 요양보호사의 잦은 직무소진과 스트레스를 낮출 수 있는 경감요인을 찾아 제거함으로써 보다 많은 인력의 참여와 조직헌신을 통한 직무만족 극대화를 통해 조직몰입을 높일 수 있을 것이다.

구조방정식 모형을 이용한 기능대학의 취업지도 활성화 방안에 관한 연구 (A Study on Job Search Plan of Polytech College based on Structural Equation Model)

  • 손의영;백현기
    • 디지털콘텐츠학회 논문지
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    • 제9권2호
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    • pp.193-202
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    • 2008
  • 본 논문은 구조방정식(SEM : Structural Equation Model)의 모형을 이용한 기능대학의 취업지도 활성화 방안에 관한 연구로서 연구대상인 독립변인의 취업안정성 구성과 취업환경 구축 및 취업체 선정요소 등의 요인들에 대한 영향력을 검증하고 종속변인인 취업욕구의 요인이 취업지도활성화 방안에 미치는 요인에 대한 조사 분석과 이에 제시되는 지표의 결과에 따른 개선방안을 연구하고자 한다. 이를 위해 기능대학생을 대상으로 설문조사를 하여 독립변인과 종속변인의 요인들에 대한 관계를 조사 하였으며, 또한 취업욕구요인이 취업지도활성화 효과에 영향을 미치는 요인들을 AMOS 5.0 프로그램을 활용하여 구조방정식모형을 통한 분석을 실시하였다. 연구 결과 취업안정성과 취업체선정요인은 취업욕구요인에 크게 영향을 미치지 않는 것으로 나타나 기각되었으며, 독립변인 중 취업환경구축 요인(산학협력체제구축, 현장체험실무지도, 직업능력향상지도)이 종속변인인 취업욕구요인에 가장 유의하게 긍정적인 영향을 미치는 요인으로 채택되어 취업지도활성화에 결정적인 영향이 있는 것으로 분석되었다.

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COVID-19 상황에서 직무불안정성, 직무스트레스가 이직의도에 미치는 영향: 체육시설 종사자의 조직지원인식 조절효과를 중심으로 (The Effect of Job Instability and Job Stress on Turnover Intention in the COVID-19 Situation: Focused on the Moderating Effect of Sports Facility Workers' Perceived Organizational Support)

  • 최승국;노용휘
    • 품질경영학회지
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    • 제49권2호
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    • pp.183-200
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    • 2021
  • Purpose: This study is to investigate the effects of job instability and job stress on the turnover intention of sports facility workers in the COVID-19 situation, considering the moderating effects of perceived organizational support. Methods: This study surveyed service workers working at public sports facilities in Seoul, Gyeonggi Province and North Chungcheong Province, South Korea. The multi-regression and hierarchical regression analysis were employed to analyze the collected data. Results: The results indicate that all of the factors constituting job instability (organizational, job, and personal factors) had a significant influence on the factors constituting job stress (job characteristic, roll-related, and human relationship factors), except for only the relationship between organizational factor and rol-related factor. Job characteristic and roll-related factors constituting job stress significantly affected turnover intention of sports facility workers. Also, it was found that the perceived organizational support moderated the relationship between job characteristic factors of job stress and turnover intention. Conclusion: Although the COVID-19 created an environment with very high job instability, the negative impacts of job instability and job stress can be minimized through consideration and support for service workers of the organization, reducing turnover intention.

직장인의 직무만족도 관련요인 분석 - NIOSH의 직무스트레스 모형을 적용하여 - (Factors Related with Job Satisfaction in Workers - Through the Application of NIOSH Job Stress Model -)

  • 김순례;이복임;이종은;이경용;정혜선
    • 지역사회간호학회지
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    • 제14권2호
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    • pp.190-199
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    • 2003
  • This study was conducted to determine the factors affecting job satisfaction in workers by using the Job Stress Model proposed by the National Institute for Occupational Safety and Health (NIOSH). Data were collected from December 1 to December 30, 1999. The subjects were 2,133 workers employed at 155 work sites, who were examined using NIOSH Job Stress questionnaire translated by the Korea Occupational Safety ${\pounds}|$ Health Academy and Occupational Safety ${\pounds}|$ Health Research Institute. SAS/PC program was used for statistical analysis using descriptive analysis. Pearson's correlation coefficient, ANOVA, and Stepwise multiple regression analysis. The results of this study were as follows. 1. According to general characteristics of the subjects, job satisfaction was high in those with less number of children. 2. By work condition, job satisfaction was higher in those who were working in a permanent job position, were working with regular time basis than with shift basis, were working in regular shift hours than in changing shift hours, were working for a short period, and were working less hours and overtime works per week. 3. In terms of physical work environment, job satisfaction was significantly related to 10 physical environmental factors. In other words, job satisfaction was high in workers who were working in an environment with no noise, bright light, temperature adjusted to an appropriate level during summer and winter, humidity adjusted to an appropriate level. well ventilation, clean air, no exposure to hazardous substance during work hour, overall pleasant work environment and not crowded work space. 4. By work-related factors, job satisfaction was high in those with less ambiguity about future job and role, high job control/autonomy, and less workload. On the other hand, job satisfaction was low in those with little utilization of competencies, and much role conflict at work and workload. 5. As for the relationships between job satisfaction and the non-work related factors, job satisfaction was high in workers who were volunteering at different organizations or active in religious activities for 5-10 hours per week. 6. In the relationships between job satisfaction and buffering factors, significantly positive correlations were found between job satisfaction and factors such as support by direct superior, support by peers, and support by spouse, friend and family. 7. There were nine factors that affected job satisfaction in the workers: age, number of children, work hours per week, noise, temperature at the work site during summer, uncomfortable physical environment, role ambiguity, role conflict, ambiguity in job future, work load, no utilization of competencies and social support from direct supervisor. These nine factors accounted for 26% of the total variance in the multiple regression analysis. In conclusion. the following are proposed based on the results of this study. 1. The most important physical environmental factors affecting job satisfaction in workers were noise, role ambiguity, and work load, suggesting a need to develop strategies or programs to manage these factors at work sites. 2. A support system that could promote job satisfaction is needed by emphasizing the roles of occupational health nurses who may be stationed at work sites and manage the factors that could generate job stress. 3. Job satisfaction is one of the three acute responses to stress proposed in NIOSH job stress model (job satisfaction. physical discomfort and industrial accidents). Therefore, further studies need to be conducted on the other two issues.

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Health Information Managers' Job Stress in an Electronic Medical Record Environment

  • Noh, Jin-Won;Choi, Hyo-Jin;Hong, Jin-Hyuk;Boo, Yoo-Kyung
    • International Journal of Contents
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    • 제13권2호
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    • pp.35-43
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    • 2017
  • This study sought to measure the influence of HIMs' work environment changes on job stress, and to explore measures for improving job satisfaction among them. A total of 275 hospital HIMs' were surveyed using a structured questionnaire. Significant job stress impact variables were sorted out using a simple linear regression analysis. Then, through multiple linear regression analysis, multicollinearity was tested. Significant impact factors were identified from among the control variables, and job stress impact was measured. The survey revealed that in public hospitals where the EMR system has been implemented for a longer period, depression scores in HIMs' were increased. HIMs' job stress level was found to be affected by the following factors: computerization of their working environment, experience of depression, unemployment, and manpower reduction, as well as, their lifestyles, including leisure activities. The results of this study suggest that HIMs' job stress can be reduced through work environment improvement and improvement of their personal lifestyle habits.

임상간호사의 간호전문직관, 직무 스트레스, 간호근무환경이 인간중심간호에 미치는 영향 (Effects of Nursing Professionalism, Job Stress and Nursing Work Environment of Clinical Nurses on Person-centered Care)

  • 조경아;김명숙
    • 근관절건강학회지
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    • 제29권3호
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    • pp.176-184
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    • 2022
  • Purpose: This study attempted to examine the degree of nursing professionalism, job stress, nursing work environment, and person-centered care of clinical nurses, and also to identify the relationship between the variables and the factors affecting person-centered care. Methods: Participants included 162 nurses with a clinical experience of six months or more, who have worked at hospitals with more than 500 beds in Gangwon Province. Results: Person-centered care showed a statistically significant positive correlation with nursing professionalism (r=.43, p<.001) and nursing work environment (r=.34, p<.001). The adjusted R2 was 0.266, indicating that the measured variables explained 26.6% of the variance in person-centered care. Nursing professionalism had the greatest impact on person-centered care among clinical nurses (β=.37, p<.001), followed by job stress (β=.21, p=.005), nursing work environment (β=.19, p=.007), and master's or higher degree (β=.15, p=.036). Conclusion: The findings show that four factors affect person-centered care: nursing professionalism, job stress, nursing work environment, and education level. For clinical nurses to provide high-quality person-centered care, it is necessary to strengthen nursing professionalism, address job stress and improve nursing work environment.

치과위생사의 이직의도에 영향을 미치는 요인 (The factors affecting turnover intention of dental hygienists)

  • 류혜겸;김주엽;박정빈
    • 한국임상보건과학회지
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    • 제8권2호
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    • pp.1408-1416
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    • 2020
  • Purpose; The purpose of this study was to identify the factors affecting turnover intention of dental hygienists and to find ways to prevent turnover in advance. Methods: The subjects of this study were dental hygienists working in dental hospitals in Busan and Gyeongnam. from 1 July 2019 to 30 August 2019 a number of total 203. The structured questionnaire was surveyed and analyzed by self- entry. The collected data were analyzed using an IBM SPSS ver. 20.0. Results: Night work 'none' and 'at least twice a week' was higher a job grievance(p<0.001), The work environment(p<0.001), job congnition(p<0.001), duty satisfaction(p<0.05) and external environment(p<0.001) of 'none' and 'once a week' was higher. The number of patient of 'less then 40' and 'over 80 groups' was high a job grievances(p<0.001). '60-79 groups' was higher a work environment(p<0.05), '40-59 groups' and 60-79 groups' was higher a job congnition(p<0.001), duty satisfaction(p<0.001), and external environment(p<0.001), coworker relationship(p<0.05), were high in 'over 80 groups'. The factors affecting turnover intention was investigated a job congnition (β = -0.384), coworker relationship (β = -0.174), and job grievances (β = -0.172). the turnover intention was higher in ' lower the job congnition', 'lower job grievances', ' bad coworker relationship' Conclusions: In order to raise the job congnition of dental hygienists, it is necessary to have a legislative provision for the practical work of dental hygienists, a stable job security and pride in the job, a sense of achievement in the work. also that is necessary to have program development for communication of coworker.