• 제목/요약/키워드: Job crafting

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The Effects of Job Crafting on Task and Contextual Performance: Focusing on the Mediating Effect of Work Engagement

  • JIANG, Feng;WANG, Li;YAN, Lei
    • 산경연구논집
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    • 제13권5호
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    • pp.27-40
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    • 2022
  • Purpose: Research on job crafting has thus far focused on how alter job demand and resources behaviors relate to employee task performance. However, job crafting behaviors do not necessarily have an impact only on task performance, but also on employees' contextual performance, a phenomenon that has little research in job crafting research. Therefore, this study aims to investigate the effect of job crafting on task performance or contextual performance and the mediating effect of work engagement between them in the Chinese context. Research design, data and methodology: In order to achieve the above research goals and test the proposed hypotheses, we used a cross-sectional design and a self-administered questionnaire to collect quantitative data from September 8, 2021 to September 27, 2021 among knowledge workers in Shandong Province various financial companies and finally analyzed 211 questionnaires. Descriptive statistics and research model analysis were performed using SPSS 25.0 Version and AMOS 27.0 Version to test the developed hypotheses. Results: The results are as follows; firstly, the study showed that job crafting of employees had a significant positive impact on task performance and contextual performance. Secondly, the higher job crafting of employees, the higher their work engagement. Thirdly, this study showed that work engagement of employees had a positive impact on task performance and contextual performance. Fourthly, we predicted and found that work engagement of employees had a positive mediating effect between job crafting and task performance and a positive mediating effect between job crafting and contextual performance. Overall, this study showed that the proactive job crafting behaviors of employees enhance their engagement for their work, which in turn improves task performance and contextual performance. Conclusions: This paper develops job crafting research by exploring the positive impact of job crafting on employees' task performance or contextual performance through their work engagement. It also proposes that both job crafting behaviors and work engagement are important approaches to improve employees' task performance or contextual performance. Practical implications for organizations, such as increasing employee' work engagement, as well as the limitations and suggestions are concluded for the future research directions.

잡 크래프팅(Job Crafting)이 경력만족 및 직무만족에 미치는 영향 - 개인-직무 적합성의 매개효과 - (The Effect of Job Crafting on Career Satisfaction and Job Satisfaction - Mediating Effect of Person-Job fit -)

  • 안혜련;곽선화
    • Journal of East Asia Management
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    • 제4권2호
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    • pp.63-92
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    • 2023
  • This study analyzes the effect of job crafting behavior on career satisfaction and job satisfaction that allows active participants to perform their jobs in a work environment where autonomy and delegation are emphasized, and how the degree of person-job fit plays a role in the relationship between the three variables. The results of an empirical analysis of 360 employees of domestic companies are as follows. First, job crafting was found to have a positive (+) effect on career satisfaction and job satisfaction, respectively, confirming the importance of job crafting in a situation where the work environment changes rapidly. Second, job crafting was found to have a positive (+) effect on desire-supply fit and ability-demand fit, respectively, which are components of person-job fit. This means that person-job fit can be improved through task, cognitive, and relationship crafting. Third, it was found that desire-supply fit and ability-demand fit had a positive (+) effect on career satisfaction and job satisfaction. This means that the higher the person-job fit the more satisfied the career and job. Finally, desire-supply fit has a partial mediating effect in the relationship between job crafting, career satisfaction, and job satisfaction and ability-demand fit has a partial mediating effect in the relationship between job crafting, job satisfaction. In summarizing the above research results, this study suggested in a changing organizational environment that it is necessary to provide individual active work performance (job crafting) opportunities for career satisfaction and job satisfaction, and that it is important to create an organization's support environment to enhance person-job fit.

심리적 안정감이 혁신행동에 미치는 영향: 잡 크래프팅(Job Crafting)의 매개효과를 중심으로 (The Effect of Psychological Safety on Innovation Behavior: Focus on Mediating Effect of Job Crafting)

  • 최수형;이정미
    • 아태비즈니스연구
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    • 제11권3호
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    • pp.79-93
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    • 2020
  • Purpose - The purpose of this study analyzes the effect of psychological safety on innovative behavior mediated by job crafting. Design/methodology/approach - This study collected 221 survey data from employees in Korea. Collected data were analyzed using SPSS 25.0 and Macro Process. The multiple regression analysis and bootstrap analysis were hired in order to analyze the data. Findings - First, psychological safety had a significant effect on innovation behavior. Second, job crafting proved a mediating effect in the relationship between psychological safety and innovation behavior. In other words, it has been demonstrated empirically that task crafting, cognitive crafting, and relational crafting, which are sub-elements of job crafting, play a mediating role in the relationship between psychological safety and innovative behavior. Research implications or Originality - This study expanded the study of Job Crafting in that it revealed the mediating role of Job Crafting in the relationship of psychological safety and innovative behavior. Second, this study has novelty in that it has established a sense of psychological safety as an independent variable that promotes innovative behavior, and that it has examined each other's structural relationship by adding a variable called Job Crafting.

How Social Capital Mediates the Impact of Job Crafting on Job Performance: Evidence from Vietnamese Industrial Enterprises

  • TRAN, Toan Khanh Pham
    • The Journal of Asian Finance, Economics and Business
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    • 제8권7호
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    • pp.647-655
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    • 2021
  • Job crafting refers to changes that individuals make in their work to achieve their preferences and needs. Contingent on the social exchange theory, the aim of this study is to explore the relationship between job crafting and job performance. In addition, the study examines the mediating effect of social capital in the relationship between job crafting and job performance. The data was collected from 387 employees in Vietnamese industrial enterprises through a questionnaire survey using both qualitative and quantitative methods. The information was then analyzed by explanatory factor analysis (EFA) confirmatory factor analysis (CFA) as well as structural equation modeling (SEM). The results show that all three dimensions of job crating positively affect job performance and that social capital plays a mediating role in that relationship. This study contributes to the field of human resources management, particularly job crafting, by examining different dimensions of job crafting that impacts job performance. Moreover, this is the first study to test the mediating role of social capital on the relationship between job crafting and job performance. These insights may help the organizational managers to encourage beneficial job crafting.

IT 기업의 ESG 활동이 종업원의 잡크래프팅과 직무만족에 미치는 영향에 관한 연구 (A Study on the Effects of ESG Activities of IT Companies on Employees' Job Crafting and Job Satisfaction)

  • 박세린;박준철
    • 한국정보시스템학회지:정보시스템연구
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    • 제32권2호
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    • pp.45-61
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    • 2023
  • Purpose ESG(Environment Social Governance) activities of IT companies are very important for organizational development in that they can motivate employees to engage in job crafting by giving them a sense of purpose and meaning. There have been many studies on the positive impact of company ESG(Environment Social Governance) activities on financial performance, but unlike the existing financial performance approach, this study suggested that IT companies ESG activities can affect job crafting and job satisfaction of employee, using non-financial organizational variables. Design/methodology/approach This study, based on the related theoretical background, showed the relationship between ESG, job crafting, and job satisfaction, and it was proposed as a research model. A measurement model was constructed, and it was estimated and evaluated with LISREL 9.30, using data from IT companies employees, and it showed satisfactory data-fit of proposed model. The empirical results indicated that ESG(Environment Social Governance) take effect on job crafting, and job crafting take effect on job satisfaction. Findings This study provided several important implications in relation to the ESG(Environment Social Governance) that contribute to job crafting and job satisfaction for IT companies employees. It was confirmed that job crafting variable is a effective mediator linking ESG(Environment Social Governance) and job satisfaction.

대기업 안전직 근로자의 직무재창조와 직무열의, 무형식학습, 사회적 지지 및 긍정심리자본의 구조적 관계 (The Structural Relationship among Job-crafting, Work Engagement, Informal Learning, Social Support and Positive Psychological Capital of Safety Workers in Large Corporations)

  • 이주석;송성숙
    • 대한안전경영과학회지
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    • 제24권1호
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    • pp.49-60
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    • 2022
  • The purpose of this study is to verify the structural relationship between job crafting and job enthusiasm, informal learning, social support, and positive psychological capital, and to investigate the effect of informal learning, social support, and positive psychological capital on job crafting through job enthusiasm. A survey was conducted on 451 safety workers at large domestic companies, and the collected data were analyzed for model suitability, influence relations between variables, and mediating effects with AMOS 23.0 using SPSS 23.0. Through research, we found five important results. First, the structural model of job crafting, job enthusiasm, informal learning, social support, and positive psychological capital properly explained the empirical data. Second, social support and positive psychological capital had a positive effect on job enthusiasm, but informal learning did not significantly affect job enthusiasm. Third, informal learning and positive psychological capital had a positive effect on job crafting, while social support did not significantly affect job crafting. Fourth, job enthusiasm had a positive effect on job crafting. Finally, job enthusiasm was found to mediate the relationship between social support and positive psychological capital and job crafting. These suggest that continuous environmental efforts and systematic management measures are needed to promote job crafting of safety workers so that informal learning, social support, positive psychological capital, and job enthusiasm can be expressed. Therefore, the necessity of developing various sub-factors of informal learning that can promote job crafting of safety workers was suggested as a follow-up study.

The Effects of Job Crafting on Career Success of Multinational Corporations' Employees

  • YOON, Kyung-Hee;KIM, Bo-Young;EOM, Jae-Gun
    • The Journal of Asian Finance, Economics and Business
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    • 제6권4호
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    • pp.213-225
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    • 2019
  • As the recent tendency of career management has changed, companies have supported progressive career management and development of their employees internally. And strengthening job crafting is an effective activity not only to improve the work efficiency of the organizations but also to improve the job satisfaction and wellbeing of their employees. In these backgrounds, this paper aims to explore the components of job crafting for the multinational employees in order to emphasize the importance of job crafting and empirically analyze the influential relationship in terms of career success through career commitment and career attitude. Based on literature review the job crafting was defined with three components; task crafting, relation crafting, and cognitive crafting. A total of 336 survey data were analyzed for a total of 27 multinational corporations. As the analysis result the task crafting and cognitive crafting of multinational employees were shown to have an influence on career attitude, but relation crafting did not have any impact on career. It can be interpreted that the employees have self-directed career attitude through a method of showing visible performance based on their given jobs rather than having individual career management attitude through relationships between departments, organizational members, and supervisors.

잡 크래프팅에 관한 통합적 문헌 고찰: 국내 양적연구를 중심으로 (An Integrative Literature Review of Job Crafting: Focused on Empirical Studies in South Korea)

  • 김민지;박용호
    • 한국콘텐츠학회논문지
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    • 제19권11호
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    • pp.234-246
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    • 2019
  • 본 연구는 국내 잡 크래프팅 연구에 대한 기초자료와 향후 연구의 방향을 제시하고자 통합적 문헌 고찰을 실시하였다. 이를 위하여 2019년 8월까지 KCI 등재지 혹은 등재후보지에 발표된 논문 중 양적연구 61편을 연구대상으로 선정하여, 용어번역, 측정도구와 하위요인 구성, 변인 활용, 선행변인, 결과변인 등에 대해 분석을 실시하였다. 분석결과 국내 잡 크래프팅 연구는 2015년에 들어서면서 본격적으로 양적인 확대가 이루어졌으며, 심리학, 인적자원개발학, 경영학, 관광학 등의 분야에서 발표되고 있다는 점이 확인되었다. 또한 'job crafting'에 대한 매우 다양한 용어번역이 활용되고 있다는 점을 확인할 수 있었다. 측정도구와 관련하여서는 Job Crafting Questionnaire, Job Crafting Scale 등이 가장 활발히 활용되고 있다는 점이 밝혀졌다. 또한 잡 크래프팅은 국내의 양적연구에서 독립변인, 종속변인, 매개변인 등으로 고르게 활용되고 있는 것으로 밝혀졌으며, 끝으로 국내 연구에서는 총 48개의 선행변인과 29개의 결과변인이 잡 크래프팅과 유의미한 관계를 맺고 있는 것으로 확인되었다. 일부 변인은 연구에 따라 선행요인과 결과변인 모두로 활용될 수 있다는 사실도 밝혀졌다. 연구결과를 바탕으로 이론적 시사점과 실천적 시사점 및 향후 연구의 제언도 본 연구는 포함하고 있다.

의료종사자들의 환자안전문화에 대한 인식, 직무권태 및 잡 크래프팅이 안전이행에 미치는 영향 (Effect of Perception of Patient Safety Culture, Job Boredom and Job Crafting on Safety Compliance of Hospital Workers)

  • 권정옥;강정미
    • 보건의료산업학회지
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    • 제14권1호
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    • pp.1-14
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    • 2020
  • Objectives: This study examined factors influencing hospital workers' perception of patient safety culture, job boredom and job crafting in reporting of safety compliance. Methods: Structured questionnaires were used to collect data from 245 hospital workers who were full-time staff for six months or more. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients and hierarchical multiple regressions with SPSS/WIN version 22.0. Results: The mean score for perception of patient safety culture was 3.16±0.32, for job boredom was 2.52±0.52, for job crafting was 3.35±0.49 and for degree of safety compliance was 2.87±0.3. The hierarchical multiple analysis revealed that hospital work environment (β=.27, p<.001), communication process (β=.27, p<.001) of subarea perception of patient safety culture and cognitive crafting (β=.15, p=.039) of subarea job crafting were predictive of patient safety compliance (R2=.47, p<.001). Conclusions: The findings indicate that perception of patient safety culture and job crafting are important factors to be considered in working to improve hospital workers' safety compliance. Therefore, education and systematic programs to improve perception of patient safety culture and job crafting should be developed.

중소병원 종업원의 리더십 인식이 직무열의에 미치는 영향과 잡 크래프팅의 매개효과 및 긍정심리자본의 조절된 매개효과 (The Effect of Authentic Leadership and Servant Leadership on Job Engagement among Hospital Employees : Focusing on Mediating Effect of Job Crafting and Moderated Mediating Effect of Positive Psychological Capital)

  • 이정진;신에스더
    • 보건의료산업학회지
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    • 제14권2호
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    • pp.29-40
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    • 2020
  • Objectives: To investigate the effect of authentic leadership and servant leadership on job engagement among hospital employees, focusing on the mediating effect of job crafting and moderated mediating effect of positive psychological capital. Methods : Data were collected from 329 employees working at hospitals through a self-administered questionnaire-based survey. Results : Job crafting had a direct positive effect on job engagement and a mediating effect between the servant leadership and job engagement. Self-efficacy among positive psychological capital had a moderating effect on the relationship between job crafting and job engagement and a moderated mediating effect on the relationship among servant leadership, job crafting, and job engagement. Conclusions : Results imply that manager's authentic leadership and servant leadership is required to instill enthusiasm among hospital employees regarding their job crafting and job engagement. Additionally, development of self-efficacy among employees would lead to the improvement of job engagement.