• Title/Summary/Keyword: Interview analysis

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A Study on the Analysis of Customer Satisfaction Factors in Institutional Foodservice according to the Changes of Foodservice's External Environment Due to Covid-19 (코로나19로 인한 급식 외부 환경 변화에 따른 산업체 급식 고객만족 요인 분석에 관한 연구)

  • Guak, Jiewon;Oh, Ji Eun;Cho, Wookyoun;Cho, Mi Sook
    • Journal of the Korean Society of Food Culture
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    • v.36 no.6
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    • pp.542-554
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    • 2021
  • Institutional foodservice is a type of meal provided to workers in industry and affects the health and psychological wellbeing of workers and productivity. Thus, research on customer satisfaction with institutional foodservice is important. In addition to food industry and food culture developments, the requirements of institutional foodservice customers are diversifying due to COVID-19. Therefore, the purpose of this study was to identify factors that affect customer satisfaction with institutional foodservice using a user-based approach. In this study, the quality of institutional foodservice was defined using customer satisfaction or dissatisfaction, and by using in-depth interview and open coding (a qualitative research method), we derived qualities of institutional foodservice from the user's perspective and compared these with those of previous studies. This study is meaningful as the quality of institutional foodservice was analyzed using a user-based approach, in-depth interview, and open coding and compares results with those of previous studies.

COVID-19's Effect on a Hotel Construction: A Case Study

  • Kayastha, Rujan;Kisi, Krishna P.
    • International conference on construction engineering and project management
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    • 2022.06a
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    • pp.649-657
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    • 2022
  • The COVID-19 pandemic has unprecedented impacts on different sectors around the globe. The effects observed in developing countries are even more severe. Some projects stopped while many have cost and time overrun issues. This paper conducted a case study on the COVID-19's effects on a hotel construction project in Nepal. The study reviewed the literature on COVID-19 and its impact on construction sectors and conducted a semi-structured interview with the project's personnel. The interview response was analysed and the contributing factors that impacted the project and its performance were identified. The paper found financial, operational, contractual, safety, and risk management issues in the hotel project. Overall, the project cost increased by 32% where the material cost increased by 35% and labor cost increased by 28%. This research discusses causes, measures, and provides a broad perspective of the problems, significant challenges, and opportunities associated with the effects of COVID-19 on the construction industry. The Owner as well as the Contractors incurred added costs because of COVID-19. The paper identified contributing factors and presented the challenges which could be used as opportunities to minimize unforeseen impacts of the pandemics in near future. The lesson learned from this case study was that the labor cost and materials cost could have been minimized if the Owner and the Contractor had established alternative resources such as using locally available labor, materials, and alternative suppliers.

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The Effects of Children's and Their Mothers' Variables on the Empathy of Children: Focusing on the Children's Empathy Interview Tool (유아 및 어머니 변인이 유아공감에 미치는 영향: 유아공감 면접도구를 중심으로)

  • Eunsun Kook;Jinsuk Lee
    • Korean Journal of Childcare and Education
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    • v.19 no.6
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    • pp.55-77
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    • 2023
  • Objective: The purpose of this study was to evaluate the empathy of children aged 4 to 5 through the empathy interview tool and to verify the effects of children's and mothers' variables on the children's empathy. Methods: The subjects of this study were 102 pairs of children aged 4 to 5 and their mothers. The research was conducted through children's interviews and mothers' questionnaires. The data were analyzed using Pearson's correlation and multiple regression analysis. Results: First, girls exhibited a higher level of empathy than boys. Second, significant correlations were found between mothers' empathy, parenting behavior, emotional expression, and children's empathy. Third, the influences of independent variables on children's empathy followed the order of mothers' emotional empathy, positive emotional expression, and children's gender. Conclusion/Implications: This study identified variables in children and their mothers that influenced children's empathy. These findings contribute to a deeper understanding of children's empathy and can serve as fundamental data for intervention programs aimed at enhancing children's empathy.

A Study of Environment Analysis Method for Information Strategy Planning based Scenarios (시나리오 기반의 정보화전략 계획 수립을 위한 환경 분석 방법 연구)

  • Hong, Jin-Woo;Park, Koo-Rack;Kim, Dong-Hyun
    • Journal of Digital Convergence
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    • v.14 no.10
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    • pp.195-203
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    • 2016
  • This paper, which was performed for an environmental analysis step in the information strategy planning, proposes the capable method of building a foundation which can improve the quality of results. An existing environment analyzing method is composed with external environment analysis, internal capacity analysis and information direction deriving activity. At the first stage of environment analysis, with current state analysis, preparation of interview with major stakeholder of project, carrying out the interview, added the activities to gain initial direction of the information. Then it applied a key-questioning of convergence scenario-based analysis for external environment analysis and internal capacity analysis. Performing the external environment analysis and internal capacity analysis with analysis model, convergence application of scenario-based analysis model was enabled to verify information direction on the initial setting. The result was applied at actual project site and was enabled to perform the project quickly, and to improve the quality of project results.

Quantitative Analysis about Visual Image Expression of Documentary Interview (다큐멘터리 인터뷰 영상표현의 정량적 분석)

  • Lee, Ik-Heui
    • The Journal of the Korea Contents Association
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    • v.11 no.1
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    • pp.113-122
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    • 2011
  • Visual images are very close to our living and we make decisions and choose behavioral options with the visual images on mass media. In current-affair documentary programs, interviews have potential effects that can change public opinions on important issues. Therefore, it's a consequence that the study examined how different expressions of visual images in documentary. Using preceding research methods, this study focus on form, color, movement and depth of visual images. This study analyzed quantitatively all interview shots with 15 current-affair documentary programs from major TV stations such as KBS, MBC and SBS. The findings of the study are 1) half of interview shots used the visual image expressions to hide interviewees' face according to the shield law, 2) choosing close-up shots in company with bust shots, 3) using natural lights and hand-held camera techniques for interviews, and 4) showing wide angles without depths of visual image.

An Analysis of Undergraduate Students' Mental Models on the Mechanism of the Moon Craters Formation (달 크레이터 생성에 대한 대학생들의 정신모형 분석)

  • Lee, Ho;Cho, Hyun-Jun;Lee, Hyo-Nyong
    • Journal of the Korean earth science society
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    • v.28 no.6
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    • pp.655-672
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    • 2007
  • The purpose of this study was to investigate information sources and types of reasoning that non-astronomy major undergraduate students used to build their mental models on the mechanism of the Moon craters formation. In-depth interview was used to collect qualitative data, and the questions for the interview were developed through an analytical induction method. We interviewed four students individually by using Seidman's interview step. The findings revealed that the participants built nonscientific mental models, and yet they held a consistent explanatory framework. The students explained that the crater was made by the fall of a meteorite. They all suggested a similar shape of meteorite even though their drawings about the shape of craters and its related to variables were different from one another. The information sources that the participants used fur their explanatory frameworks were varied, i.e., daily experiences, subject knowledges, and intuition. In addition, they used causal reasoning, intuitional reasoning, knowledge based reasoning, and analogical reasoning.

In-depth interview with the center managers for home visit dental hygiene services in the long-term care insurance (노인장기요양보험 구강위생서비스의 활성화를 위한 재가장기요양기관 관리책임자 심층면담)

  • Kim, Han-Nah;Kim, Gi-Yon;Noh, Hie-Jin;Kim, Nam-Hee
    • Journal of Korean society of Dental Hygiene
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    • v.18 no.4
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    • pp.455-462
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    • 2018
  • Objectives: This study was carried out to identify plans to activate home visit oral care services by dental hygienists in Long-term care insurance. Methods: In-depth interviews were carried out with 21 Long-term Home Care Center Managers as target. A total of 21 (27%) Home Care Centers were selected through convenience sampling among 78 Home Care Centers that are located in Won-ju city. The Managers were presented with questions and answered in 20-30 minutes in accordance with the interview instructions. The interview results were analyzed through content analysis, and their experiences and perceptions were classified into two themes and categorized again into four components. Results: The Home Care Center Managers suggested that dental hygienists should activate home-visit oral hygiene services. It is necessary to improve the management process and awareness of the elderly. Conclusions: To activate oral hygiene services, it is necessary to improve the service guideline and enhance the efficiency of the service process. This should be acceptable both to the elderly who need the services and the dental hygienists who provide them.

Pereeption on curriculum reformation and evalution of medical school (의과대학 교육과정 개편에 대한 인식과 교육과정 평가)

  • Lee, Sookon;Chung, MyungHyun;Yang, Eunbae
    • Korean Medical Education Review
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    • v.9 no.2
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    • pp.1-12
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    • 2007
  • Purpose: The aim of this study is to identify the elements of success in curriculum reformation using focus group interview and faculty survey. Methods: We analyzed the 105 questionnaires that were collected horn 450 faculties in Yonsei University College of Medicine from September 1 to September 12, 2005. The interview of focus group was conducted to 105 faculty and students using 10 interview questions from July 25 to August 29, 2005. The data of focus group interview and faculty survey were analyzed by content analysis. frequency and percentile. Results : 66.7% of faculty have pointed out that it is right a direction of new curriculum but there are some problems in curriculum management. The most frequently addressed problem in the new curriculum is as follows : ability of self-directed learning(15.3%). deficiency of faculty understanding(10.5%). The faculty comments on the improvement areas of new curriculum such as curriculum revision (8.6%). efficiency of curriculum management (6.7%), reward and incentive system of education(6.7%). The focus groups pointed out the important factors of curriculum reformation such as horizontal and vertical integrity between subjects, improvement of student achievement test, enhancement of self-directed learning. responsibility and authorities of course director. Conclusions : It should be concluded. to succeed curriculum reformation, which the purpose of curriculum reformation announces obviously and management group should effort continuously so that professors may understand the new curriculum. The course directors have to responsibility and authorities operating the subjects and the university should develop the students' evaluation system and faculty performance appraisal system.

A Qualitative Study on the Turnover Experiences of Teachers and Directors of Child Care Centers (보육교사와 시설장의 이직경험에 관한 질적 연구)

  • Lee, Eun-Ju;Yang, Sung-Eun
    • Journal of Families and Better Life
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    • v.30 no.2
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    • pp.121-136
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    • 2012
  • This study is a qualitative research on job transfer experiences of child care teachers and directors of child care centers. The research was conducted on 21 participants: 10 child teachers and 11 directors of child care centers in Seoul and Gyeong-gi province. Focus group interviews were held at the subjects' child care centers in July 2011. Each focus group participated in one interview and the average length of these interviews was 2 hours. Four focus group interviews were recorded and transcribed. The gathered data was analyzed within and across groups according to focus group interview analysis methods. The analysis showed five categories in both the teacher group and the director group. Reorganizing this analysis revealed three phases: before, in the course of, and after the transfer. Further description about the job transfer was given for each phase of the two groups. This research is significantly meaningful in that it brings light to the experiences around job transfer for both groups at the same time.

Experimental Study on Low-income Single-Parent Family Case Management (저소득 여성 한부모가족 사례관리 실천 경험 연구)

  • Kang, Ki Jung;Park, Su Sun
    • Journal of Family Resource Management and Policy Review
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    • v.17 no.1
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    • pp.39-61
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    • 2013
  • This paper analyzed the experience of case management experts and single mothers in managing the cases, as the useful approach for family enrichment of a low-income single parent family. The analysis included five case managements and interview with three case management experts for single-parent families. Four of the five cases have been in progress at present. According to the analysis, the main appeals for single-parent families were economy and basic life, physical and mental health, family and social relationships, and child care and education. Furthermore, the interview with the case management experts identified the difficulty in managing single-parent family cases, especially those cases with complicated demands and problems, barriers to expert management, and required support for family enrichment. Finally, this paper analyzed the implementation process of case management for single-parent families in a specific area, meaning that the results of this paper do not represent all single-parent families. Moreover, the analyzed reports were specific to the case management implementation process. Thus, the contents, which were not recorded in the reports, were not fully reflected, and the in-depth analysis of multilateral aspects was restricted.

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