• 대한안전경영과학회지
• /
• 제7권4호
• /
• pp.121-140
• /
• 2005

In Korea, an enterprise usually operates two kinds of similar innovative activities at the same time and the same place. The activities make medium and small enterprises incur conflicts of taske and wastes of resources. The solutions for cooperation of the activities, Single PPM and 6 Sigma, are increasing the competency and efficiency of the medium and small enterprises in Korea.

• 대한안전경영과학회지
• /
• 제11권1호
• /
• pp.143-153
• /
• 2009

One of the important components of this administrative reform is customer satisfaction. Every public enterprises introduced the Service Charter and Korean government took Customer satisfaction as the key index of public sector performance assessment. Most public enterprises introduced customer satisfaction management in an attempt to improve the quality of customer service. The government granted high incentives to excellent business innovative enterprises and developed additional indices, which are related to CS. From now on, every Korean enterprises must embody feasible customer satisfaction management and improve the quality of customer service In this research, we proposed a quality evaluation standard model which is suitable for the public enterprise based on the Service Quality Criteria, and examined the model. A 7-Point Likert Scale was used based on the five categories within the Service Quality: responsiveness, convenience, tangibility, sympathy and reliability, we analysed the validity and causal relationship among the factors within the model.

• 벤처창업연구
• /
• 제3권2호
• /
• pp.31-44
• /
• 2008

A selection technique for innovative projects on the beginning stage has been presented in this article. It can be applied in projects assessment in HEI, enterprises, development institutes, etc. It is rather difficult to assess the project quality on the beginning stage of R&D due to the uncertainty in the technical and economic indices but the new development analysis on this stage is of a great interest. By innovative project quality as a management object we will mean those characteristics relating to the results capacity of the projects and its realization process to satisfy the requirements to the innovative products competitiveness and their innovative attractiveness for investors. The most important question in the innovative projects management is the determination of its quality level under modern conditions. The aim of the research is to analyze and evaluate the decision making during the project management process. The objectives and hypotheses are assessment of an innovative project with the application of McKinsey's model is better to realizes by 3 stages: a) selection of optimal criteria; b) determination of weighing coefficients; c) projects positioning in a matrix.

• 한국IT서비스학회지
• /
• 제21권1호
• /
• pp.103-125
• /
• 2022

This study empirically examines the correlation between the data, system, service quality, collective intelligence, innovation activity, and work performance of the KMS for employees of state-run enterprises. This study also confirmed that collective intelligence and innovation activity have a mediating effect on the relationship between KMS system quality and work performance. For this study, employees of state-run enterprises completed a 5-point Likert scale survey, and the data obtained were analyzed with descriptive statistics. The reliability and validity of variables were also verified through a measurement model analysis. Structural equation modeling of IBM SPSS 26 and AMOS 26 were used to prove the hypothesis. Through this study, For the improvement of sustainable work performance of state-run enterprises, which is a difficult issue to solve, not only should the quality of the KMS utilized in the enterprises be improved and managed, but also the design for various incentive schemes tailored to the enterprises' job characteristics, such as rewards, HR bonus, work incentives, job allowance, and encouragement from the head of the enterprise, should be reviewed and continuously developed in reflection of the active collective intelligence of the employees and the effect of innovation activities. Then, the work performance of public institutions will increase.

• 벤처창업연구
• /
• 제13권4호
• /
• pp.217-231
• /
• 2018

우리나라의 중소기업은 국가경제의 근간을 이루고 있으며, 고용창출, 기술혁신, 산업의 다양성 등 여러 측면에서 국민경제 발전에 있어서 실질적인 원동력이 되고 있다. 하지만, 대기업에 비해 낮은 생산성과 수익구조 등으로 인해 어려움을 겪고 있다. 이를 해결하기 위해 중소기업은 기술혁신을 통해서 혁신역량을 확보하는 것이 더욱더 중요해졌으며, 내부자원의 한계로 인해 경영에 필요한 다양한 정보와 여러 가지 도움들을 외부와의 협력과 다양한 네트워크 활동이 필요하다. 더 나아가서 시장기회를 포착하고 조직 성장을 위한 수단들을 찾기 위한 수단으로 기업가 정신 또한 필요하다. 본 연구는 ICT중소기업의 기업 성과에 영향을 미치는 요인에 있어 기업가정신과 기업의 혁신역량이 어떠한 영향을 미치는지 알아보고자 했으며, 사회적 자본이 기업가 정신과 기업 성과 간의 조절역할을 하는지 살펴보고자 1,200개 기업을 대상으로 실증 분석을 했다. 분석 결과를 요약하면 다음과 같다. 첫째, 기업가 정신은 기업성과에 유의미한 영향을 미치는 것으로 확인됐으며, 사회적 자본 변수가 기업가 정신과 기업성과 간의 조절효과가 있다는 것을 확인할 수 있었다. 둘째, 기업의 혁신역량이 기업성과에 정(+)의 영향을 미치는 것으로 나타났으며, 또한 사회적 자본 변수가 조절효과를 한다는 것을 확인할 수 있었다. 이러한 연구 결과를 통해, 혁신역량이 기업성과에 영향을 미치는데 있어서 사회적 자본이 중요한 역할을 하고 있다는 것을 확인할 수 있었다.

• The Journal of Asian Finance, Economics and Business
• /
• 제4권1호
• /
• pp.67-78
• /
• 2017

The competitive nature of enterprises requires organizations to foster an environment that encourages employee innovation that leads to profitability and customer satisfaction. Organizational innovation is influenced by several factors with employee behaviour being one of the important factors. Employees contribute in the innovation process and thus, it is important for organizations to understand employee expectations to demonstrate innovative work behaviour in order to create and maintain an innovative work culture. In the present study, a conceptual model based on culture, reward and program, training, compensations, leadership and systems was tested to assess that impact on employee expectations leading to innovative work behaviour. The study was conducted in the context of city-state of Singapore due to its significant emphasis on promoting and nurturing employee innovation. The model was tested using empirical data collected through a survey of employees in Singapore. The results indicate that while culture, rewards and training programs have a direct relationship on employee expectations to demonstrate innovative work behaviour, when considered together, leadership and systems are significantly and positively associated with employee expectations. These factors are usually under the control of organizations and can be enhanced through systematic interventions, thereby providing practice managers an avenue to improve employee innovation behaviour. The other implications of the findings and future scope are discussed.

• 무역학회지
• /
• 제45권2호
• /
• pp.87-102
• /
• 2020

While many previous studies have emphasized that technological and learning capabilities have an important impact on internationalization, however, there have been few attempts to directly identify the mediating role of innovative performance in the relationship between them. Therefore, we tested the relationships among two organizational capabilities such as technological capability and learning capability, innovative performance and internationalization. Specifically, we explored the impact of two organizational capabilities on innovative performance and the mediating role of innovative performance on internationalization. We tested hypotheses based on 206 survey data of Gwangju and Jeonnam provinces' small and medium-sized enterprises (SMEs). The empirical results showed that both technological capability and learning capability had a significantly positive (+) effect on SMEs' innovation performance, and both technological capability and learning capability had a significantly positive (+) effect on internationalization performance. In addition, it was confirmed that the innovation performance is not only related to the relationship between technological capability and internationalization performance but also acts as a partial mediation role in the relationship between the learning capability and internationalization performance. Based on the results of this study, theoretical and practical implications were provided, and the limitations of this study and future research directions were also discussed.

• 한국경영과학회지
• /
• 제34권2호
• /
• pp.1-13
• /
• 2009

In this paper, we develop theoretical game models to determine the level of government subsidies for banks to provide policy loans to Innovative SMEs(small and medium sized enterprises) through banks, which otherwise would not finance them for the sake of their own profitability. For this, we compare net cash flows of each bank using different strategies against high risk innovative SMEs. A bank can decide whether to provide them loans or not In each period. Following Kim(2003)'s Infinite horizon model on the soft budget constraint, we introduce a situation in which banks compete against each other for higher net long-term payoffs from their loans to innovative SMEs and non-innovative SMEs. From the models, we show that competition among banks in general leads to a tighter decision against innovative SMEs, as a Nash equilibrium. It is not because the government bank is simply loose in providing loans, but because competition among commercial banks for fewer riskier borrowers results in tighter loan decisions against innovative SMEs. Thus, the competitive market for policy loans to innovative SMEs fails to reach the socially optimal level of loans for innovative SMMs. Commercial banks in the competitive market may require additional supports from the government to make up for the differences in their payoffs to support innovative SMEs, possibly much riskier due to moral hazards and poor discounted cash flows. The monopolistic government bank might also request such supports from the government to fund otherwise unqualified SMEs. We calculate an optimal level of governmental support for banks to guarantee funding such high-risk innovative SMEs over periods without deviating from their optimal Nash equilibrium policies.

• 한국산학기술학회논문지
• /
• 제7권6호
• /
• pp.1396-1406
• /
• 2006

지역혁신체계, 클러스터의 목표는 이를 통하여 지역 중소기업의 기술경쟁력 강화에 있는 것이지 클러스터 자체의 형성에 있는 것은 아니다. 중소기업은 지역 경제발전의 중심에 있다. 지역혁신체계, 클러스터의 성공은 중소기업의 혁신(기술개발)능력 향상에 달려 있다. 기술개발 능력을 위해선 기술자 간의 네트워크를 발전시키고 지역 언론 매체들이 클러스터에 적극 참여하여 제품 혁신에 기여 하여야 한다. 대학은 기술지도 및 연구인력, 교육프로그램을 보다 다양하게 기업에게 제공해 주어야 하고 지방정부는 참여자들의 네트워크 접촉점이 많도록 하는 역할을 해야 한다. 다시 말해 지역 기업의 기술개발을 위해서는 이에 필요한 다양한 지식이 확산되어야 한다. 본 연구에서는 지역 중소기업의 혁신능력 향상을 위해 지역혁신클러스터내의 각 주체들의 바람직한 역할 및 정책을 제시하고자 한다.

• The Journal of Asian Finance, Economics and Business
• /
• 제7권7호
• /
• pp.555-563
• /
• 2020

The study seeks to investigate the relationship between knowledge sharing and innovation in garment and textile enterprises. While previous research has found many factors influencing knowledge sharing, little research has been done about the influence of knowledge sharing on innovation in enterprises in developing countries like Vietnam. In particular, the textile industry plays an important role in export, but outsourcing is accounting for a high proportion of trade; it is necessary to increase innovation in order to increase the competitive advantage by internal capacity. The data is collected from a survey of 245 employees at 20 textile and garment enterprises in Vietnam to study the knowledge sharing influence on innovation. The methodology includes pilot study and quantitative method. The pilot study tests the questionnaire on the respondents. The quantitative method applies SEM analysis to measure the knowledge sharing influence on innovation. The results identify eight factors that positively impact knowledge sharing: rewarding, teamwork, management support, joy of knowledge sharing, communication, trust, commitment, and information technology. This study also shows that knowledge sharing affects innovation. The main findings are discussed for textile and garment enterprises to apply innovative capacity in the context of increasing global integration.