• Asia pacific journal of information systems
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• v.9 no.1
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• pp.143-163
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• 1999

This study investigates the effect of group size on group performance, here the quality of group decision, Four effects are proposed and tested in a field experimental setting : (1) the relationship between the group size and the distribution of individual's problem-solving ability ; (2) the change of the group decision quality as group size increases ; (3) the relationship between the group decision quality and the quality of the best/worst member as group size increases ; (4) the relationship between the group decision quality and the average quality of individuals in the group as group size increases. Data showed that contrary to the exiting results, group decision quality was not improved with the group size. Rather, it showed a little tendency that group decision quality was worsened with the group size. Data also showed that consensus-oriented group decision making process produced the compromised output. Thus, group decision quality was not better than the average group members'. The opinion of the best member was not accepted. The implications of the findings are discussed for the development of a Korean GSS.

• Information Systems Review
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• v.3 no.1
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• pp.19-30
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• 2001

With the e-business paradigm emerging, the website became a critical resource for most corporations. However, the amount of value creation through internet is still in question. This paper shows the result of an exploratory study on website assessment, following the tradition of Technology Acceptance Model (TAM). We viewed the intended usage as the value of the website and added such factors as playfulness, commitment, system quality, and information security as external variables of the model. Website types, visiting purposes, and the user system quality were included as moderators. The website value could differ depending on website types, purposes of the use and system quality. In the case of internet shopping malls, playfulness, compatibility, website quality were identified as key influencers, while for stock trading users, however, commitment and security factors are more important. In terms of user purposes, information search requires both the compatibility and the website quality. Also the website quality was strongly affected by the user system quality. In other words, any investment of upgrading the website system quality can be meaningless unless the user system quality is improved as well. For each variable considered, empirical results are discussed and practical implications are provided.

• Asia pacific journal of information systems
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• v.15 no.3
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• pp.65-90
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• 2005

One of the major goals of using knowledge management systems(KMS) is the sharing of knowledge. The intent of an individual to share his/her knowledge plays a crucial role in sharing quality knowledge in corporations. However, there is little research that addresses this relationship between the intent to share and the use of KMS both from a holistic perspective and with empirical data analyses. To understand major factors that affect both knowledge sharing intent and the use of KMS, we conducted a field study from eight companies in four different industries which had been using KMS for at least a year. Using confirmatory factor analysis and structured equation modeling techniques, we have analyzed the relationships among top management support, trust among peers, trust in the organizational hierarchy, incentives and rewards, knowledge-sharing intent, KMS quality, knowledge quality, and the use of KMS. The research results show that top management support and trust between peers enhance the intent of sharing knowledge. We also found that top management support, knowledge-sharing intent, incentives and rewards, and the quality of knowledge have positive relationships with the use of KMS.

• Management & Information Systems Review
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• v.1
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• pp.293-307
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• 1997

This paper addresses the critical factors of customer satisfaction between department store which is characterized as a good service quality and discount store which has a competitive advantage on price dimension. The result showed that overall satisfaction of department store was slightly higher than that of discount store. Also, it was found that only service quality was a good indicator as a customer satisfaction of department store. However, overall satisfaction of discount store was significantly affected by both price and service quality. The study contributes to our understanding of how department store and discount store develop KSFs(key success factors) of customer satisfaction.

• Proceedings of the Korea Association of Information Systems Conference
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• 2001.12a
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• pp.158-165
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• 2001

The certification of software products can provide a greater level of acceptance and feeling of security to customers of these products. This paper presents a certification method for the quality of package software. First of all, the evaluation criteria are derived from ISO/1EC 9126 and 12119 standards, and then the evaluation module are designed considering the measurement scale type. The results can be applied to construct the certification scheme of software product quality for the commercial purpose.

• Journal of Information Technology Applications and Management
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• v.14 no.4
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• pp.75-96
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• 2007

The effects of information quality and the importance of information have been reported in the Information Systems (IS) literature. However, little has been learned about the impact of information visualization types and contextual information on decision quality. Therefore, this study investigated the interaction effects of these variables on decision quality by conducting a laboratory experiment. Based on two types of information visualization and the availableness of contextual information, this study had a $2{\times}2$ factorial design. The dependent variables used to measure the outcomes of decision quality were decision accuracy and time. The results demonstrated that the effects of contextual information on decision quality were significant. In addition, there was a significant main effect of information visualization on decision accuracy. The findings suggest that decision makers can expect to improve their decision quality by enhancing information visualization types and contextual information. This research may extend a body of research examining the effects of factors that can be tied to human decision-making performance.

• Journal of Korean Society for Quality Management
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• v.16 no.2
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• pp.48-55
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• 1988

There have been several papers to illustrate how an information system is used in an automated warehouse system. These papers, however. do not carefully address the role of warehouse planning/control systems nor do they recognize how to integrate the management planning/control systems, and automated warehouse system. This article addresses such issues and shows how a business computer system can be used to integrate and unify the warehouse planning/control systems and the automated warehouse system into it single and highly productive operating system.

• Journal of Korean Library and Information Science Society
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• v.21
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• pp.401-429
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• 1994

According to database and information technology development, many interests of database quality control have being increase. The purpose of database quality control is improvement quality of data itself as well as database system to satisfy user's need. As this paper was especially written about quality control of bibliographic database, to embody complete bibliographic database, it was invested numerous errors and its case by analyzing MARC records. In addition, it was presented that high degree's cataloging education, introduction of su n.0, pporting systems, and development of intelligent quality control system for quality improvement.

• The Journal of Information Systems
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• v.28 no.4
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• pp.377-401
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• 2019

Purpose The purpose of this study is to investigate the effects of learning expectation and perceived knowledge sharing on user satisfaction and IS continuance in the Korean Army which is currently using the Regiments' Information System to help their Integrated Administration Management. Based on both the Information System(IS) Continuance Model and IS Success Model, this study also examine the role of system quality on user satisfaction. We develop a research model(structural equation model) and its hypotheses that learning expectation, perceived knowledge sharing, and system quality increase users' satisfaction, which leads to IS continuance. The effect of learning expectation on perceived knowledge sharing is also hypothesized. Design/methodology/approach Online Survey using e-mails was administered to test our research model and associated hypotheses. Among the 360 e-mail letters including our survey questionnaire, 285 responses were collected via e-mails. Meaningful 225 cases were analyzed for our study. SPSS Statistics 24.0 and SmartPLS 3.0 were used to analyze both measuremant test and hyotheses test by using the data set. Findings Survey results show that learning expectation(confirmation variable), learning expectation, perceived knowledge sharing(a perceived usefulness variable), and system quality(a system characteristic) each increases user satisfaction, which leads to IS continuance, under the control of the effect of habit to use information systems. Learning expectation also has a positive influence on perceived knowledge sharing. Theoretical and practical implications are presented.

• Information Systems Review
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• v.10 no.3
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• pp.289-311
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• 2008

This study is a development of quality scale and a measurement of quality levels for the Hospital Information System(HIS) used in the hospital industry. This study is to provide decision-making guidelines for hospital managers, system analysts, and software designers, and to provide feedback for the users' information needs. The target people of the study were medical doctors, nurses, pharmacists, and clerical staff. The service contexts of usability were diagnosis/treatment, nursing, medicine preparation, and treatment fee receipt/claim. The quality factors were the efficiency, effectiveness, and satisfaction of IS09241-11. This study shows that the current domestic HISs are mostly based on patient diagnosis/treatment and treatment fee accounting, and that other quality scales are necessary according to different job categories, specializations, positions, and service domains. Especially, the low quality of HIS was found in the abnormal service processing, information sharing by outside institutions, and standardization. It may be added that the HIS should be improved and developed in these respects.