• Title/Summary/Keyword: Information Delivery

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The Influence of a Mobile Platform for Food Delivery Services on Perceived Ease of Use and Customer Satisfaction (모바일 배달 전문 플랫폼의 서비스 특성이 지각된 용이성과 고객 만족도에 미치는 영향)

  • Kim, Gyu-sik;Choi, Jae-boong
    • Journal of Information Technology Services
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    • v.18 no.5
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    • pp.119-132
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    • 2019
  • This study aims to analyze how specific features of a mobile platform such as economic feasibility, interactivity, safety, and design are correlated with perceived ease of use and customer satisfaction, targeting those who purchase delivery food on a mobile platform dedicated to delivery services. A survey was conducted on customers who had bought delivery food on a mobile platform and the data collection was conducted from August 19, 2019 to September 18, 2019, using 300 mobile platform service users. A total of 300 copies were retrieved. 249 valid samples of 300 copies were analyzed with SPSS 23.0 and AMOS 23, and In addition, programs including SPSS and AMOS were used for the analysis of frequency, confirmatory factor, reliability and validity, correlation and structural equation model. Major findings of such analysis are as follows. First, design characteristic of a mobil platform had relevant impacts on perceived ease of use. However, economic feasibility, interactivity, and safety did not significantly affect perceived ease of use. Second, perceived ease of use had a significantly influenced on the extent of customer satisfaction. Hence, from practical and academical point of views based on the results of this analysis, this study is expected to provide directions and some practical and useful implications for a mobile platform for food delivery services.

Design and Implemention of Application for Measuring Delivery Location (배달위치를 측정하기 위한 어플리케이션 설계 및 구현)

  • Kim, Byung-June;Lee, Ki-Young;Lee, Young-Dae;Kang, Jeong-Jin
    • The Journal of the Convergence on Culture Technology
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    • v.3 no.2
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    • pp.31-35
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    • 2017
  • Recently, Many deliveries have sprung up and those are beginning to receive much attention from consumers. Like this, the application makes our lives more comfortable. Now, the delivery food application uses only static information of the user and the users only makes oder. In this thesis, however, the studies suggested that designed food application uses the user's location for mesuring a distance of delivery and estimated arrival time is displayed in the delivery application and The application provides a graphical view of the location of the user in real time.

RCDP: Raptor-Based Content Delivery Protocol for Unicast Communication in Wireless Networks for ITS

  • Baguena, Miguel;Toh, C.K.;Calafate, Carlos T.;Cano, Juan-Carlos;Manzoni, Pietro
    • Journal of Communications and Networks
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    • v.15 no.2
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    • pp.198-206
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    • 2013
  • Recent advances in forward error correction (FEC) coding techniques were focused on addressing the challenges of multicast and broadcast delivery. However, FEC approaches can also be used for unicast content delivery in order to solve transmission control protocol issues found in wireless networks. In this paper, we exploit the error resilient properties of Raptor codes by proposing Raptor-based content delivery protocol (RCDP) - a novel solution for reliable and bidirectional unicast communication in lossy links that can improve content delivery in situations where the wireless network is the bottleneck. RCDP has been designed, validated, optimized, and its performance has been analyzed in terms of throughput and resource efficiency. Experimental results show that RCDP is a highly efficient solution for environments characterized by high delays and packet losses making it very suitable for intelligent transport system oriented applications since it achieves significant performance improvements when compared to traditional transport layer protocols.

A Parallel Transmission Overlay Multicast Scheme for Massive Contents Delivery (대용량 콘텐츠 전송을 위한 병렬전송 오버레이 멀티캐스트)

  • Park, Jin-Hong;;Kim, Seon-Ho;Shin, Yong-Tae;Shin, Seok-Kyoo
    • Journal of KIISE:Information Networking
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    • v.32 no.5
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    • pp.593-602
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    • 2005
  • Overlay multicast delivery method is a new approach in which multicast functionality is implemented at the end-hosts application layer in the timing of sparse deployment of IP multicast. However, existing overlay multicast protocols are not being standardization and many restrictions occur when delivering high capacity contents. Therefore, new delivery mechanism is required for the overlay multicast based high capacity contents delivery. In this paper. we separate group management and delivery management of overlay multicast and describe a capable group management. We also defined high speed delivery method better than that of existing overlay multicast through use of collaborated distribute downloading. This improved efficiency of massive contents transmission.

The Effects of the Delivery Service Quality of Online Fresh Food Shopping Malls on E-Satisfaction and Repurchase Intention of Online Customers

  • Shin, Jong-Kook;Lee, Sang-Youn
    • East Asian Journal of Business Economics (EAJBE)
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    • v.6 no.2
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    • pp.14-27
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    • 2018
  • Purpose - The purpose of this study is to analyze the effect of 'delivery service quality' of online fresh food shopping malls on 'e-satisfaction' and 'repurchase intention' of online customers. Research design, data, and methodology - To demonstrate the relationship between the delivery service quality of online fresh food shopping mall and the e-customer satisfaction and repurchase intention, the research model was designed with 5 sub-factors (promptness, accuracy, economy, safety, information) based on the contents of previous studies. The data collection is conducted with sampling survey. The participants are customers who have visited, purchased and received their orders within the last 6 months in online fresh food shopping malls. This study analyzed collected data, then confirmed and finalized the hypothesis by using IBM SPSS Statistics 21.0 statistical program. Results - Hypothesis 1: The service quality of online fresh food shopping mall will have a statistically significant effect on online customers' e-customer satisfaction. Hypothesis 2: The service quality of online fresh food shopping mall will affect the repurchase intention of online customers. Hypothesis 3: The e-customer satisfaction of online fresh food shopping mall will have a statistically significant effect on repurchase intention. Among the 5 sub-factors (promptness, accuracy, economy, safety, information) of delivery service quality, three factors such as promptness, accuracy, and safety have stronger influence on e-satisfaction and repurchase intention of online customers. Conclusions - This study has proven the feasibility and viability of the hypotheses that 1) The excellent delivery service quality of an online fresh food shopping mall primarily affects e-customer satisfaction; and that 2) Ecustomer satisfaction will secondarily serve to improve repurchase intention.

Effective Contents Delivery System Using Service Adaptive Network Architecture(SaNA) (Service adaptive Network Architecture(SaNA)을 활용한 콘텐츠 전송 시스템)

  • Kong, Seok-Hwan;Lee, Jai-Yong
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.39B no.6
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    • pp.406-413
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    • 2014
  • In recent years, various contents traffics are increasing according to the various internet connectable devices which have become contents provider. Because these contents traffics show different pattern from previous one, many researches for efficient contents delivery system are in progress. CCN(Contents Centric Network), one of the representative research subject, has inter operation problem with a current network because it has clean-state architecture. In this point of view, this paper suggests the SaNA(Service adaptive Network Architecture) for efficient contents delivery when it inter operates with current network architecture. SaNA is a convergence system which can be gradually applied to current network using CCN and SDN(Software Defined Network) which are core future internet technologies. Appling this system on the contents delivery service, it can increase the network bandwidth utilization by two times and decrease the contents delivery time by 1.7 times.

Automatic Vehicle Delivery Algorithm to reflect time complexity for the Transportation Vulnerable (교통약자를 위한 시간 복잡도를 반영한 자동배차 알고리즘)

  • Park, Hyungsoo;Kim, Hoonki;Kim, Youngseong
    • Journal of the Institute of Electronics and Information Engineers
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    • v.54 no.6
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    • pp.43-51
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    • 2017
  • Since Korea joined the ranks of the developed countries, the interests in people with disabilities are rising. In particular, as disabled people become more active, to improve the transportation vulnerable's the right of movement have been required more strongly. Thus each municipality has been various efforts to do this. In this study we provide a understanding of each local government authority status which associated with operation of special transport systems, a call-taxi for transportation vulnerable and investigate the implementation status of mobility support system for traffic vulnerable which provided with automatic vehicle delivery. Also, with identification of automatic vehicle delivery problems the system, we design and implement a best-effort automatic vehicle delivery algorithm to improve these problems. Algorithm proposed in this study actually applied to commercial system of local governments to resolve the existing problems and to check to operate normally. The results are expected to provide to more exact and faster automatic vehicle delivery to transportation vulnerable and to improve the convenience of transportation vulnerable's movement.

An Home-Delivery Service Management System Using OMA DM Agents (OMA DM 에이전트를 이용한 택배 서비스 관리 시스템)

  • Park, Kee-Hyun;Yoo, Sang-Jin
    • Journal of Korea Society of Industrial Information Systems
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    • v.13 no.2
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    • pp.8-17
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    • 2008
  • Since different methods or protocols have been used to manage various mobile terminals, it has been difficult to manage mobile terminals efficiently. OMA(Open Mobile Alliance), therefore, proposed OMA DM(Device Management) as a standard for device management. In this paper, in an effort to apply the OMA DM concept ta real application area a home-delivery service management system using OMA DM agents is designed and implemented. The home-delivery service management system is developed using SyncML Tool Kit 4.3, SK WIPI SDK and Embedded Visual-C++ under the environment of SK-WIPI Clet. Since the home-delivery service management system is developed using OMA DD which is expected to be installed in most of the mobile terminals, separate lower level program modules for the management system would not be necessary. In order to justify this world some experiments are performed using SK WIPI emulator 1.1., which provides the same execution environments as a real mobile terminals does. Experiments show that the home-delivery service management system developed in this paper, works properly.

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Analysis of oral health-related smartphone applications (구강건강 관련 스마트폰 애플리케이션 분석)

  • Jung, Jae-Yeon;Kim, Soo-Hwa
    • Journal of Korean society of Dental Hygiene
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    • v.19 no.4
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    • pp.493-502
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    • 2019
  • Objectives: This study aimed to investigate the current status of oral health applications developed for smartphones because they can be used as a new educational medium to manage and improve oral health. Methods: This study examined 60 basic oral health applications provided by Google Play Store and Apple App Store as of May 2019 and examined delivery contents, delivery methods, application types, and other information. Results: Apple included 65.4% of oral apps in the game category whereas Android included 64.3% in the education category (p>0.05). All Apple's apps and 71.4% of Android apps were developed overseas (p<0.01). The delivery contents were 61.5% for Brushing + tooth decay in Apple, and 78.6% for others (oral care products and gum diseases) in Android (p>0.05). For the delivery method, game + video was 65.4% in Apple, and game and other methods (text, image, augmented reality) was 42.9% in Android (p>0.05). In the case of application type, play type was the most common with 88.5% in Apple, and 46.4% play type and 39.3% other type (text, appreciation, problem-solving types) in Android (p<0.01). In addition, play type was high in both education (53.8%) and game (90.0%) categories (p>0.05). The average review score was 4.30 in the education category, 4.34 in the case of brushing and care (delivery contents), 4.37 in the case of using game + video (delivery methods), and 4.57 in the case of Play + other types (application type) (p>0.05). Conclusions: The use of healthcare apps is expected to increase owing to improved lifestyles, an increase in the elderly population, cost-effectiveness, and convenience that is not affected by time and place. Effective use of oral health apps will require the participation of dental professionals in the development process to identify the exact status, expand subjects, and provide appropriate information.

Impacts of the Establishments' Safety Behavior, Safety and Health Delivery and Communication on Occupational Safety and Health Policy Satisfaction

  • Choi, Seo-Yeon;Jung, Han-Suk;Ham, Joo-Hyun
    • Journal of the Korea Society of Computer and Information
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    • v.24 no.8
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    • pp.151-158
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    • 2019
  • In this paper, we conducted a study to understand the impacts of safety behavior, safety and health delivery and communication, which should be managed for the establishments' safety and health control on occupational safety and health policy satisfaction to utilize that as a material for preparing policy support and preventive measures. For this purpose, we conducted a statistic analysis with 2,970 establishments, utilizing the material, "2015 Occupational Safety and Health Company Survey". As a result, in the manufacturing industry, it turned out in the establishments with more than 300 workers, safety behavior, safety and health delivery and communication of the cooperative firm of the prime contractor were high. In addition, it turned out that safety behaviors had the biggest impact on occupational safety and health policy satisfaction in the manufacturing industry and safety and health delivery and communication had the biggest impact on occupational safety and health policy satisfaction in the construction industry and other industries. As for the relationship between companies, it turned out that safety behaviors had the biggest impact on that between the parent company and a cooperative firm of a prime contractor while safety and health delivery and communication on that between the prime contractor and the subcontractor. Through the results of this study, it is necessary to build up safety and health behavior and safety and health delivery and communication systems for the characteristics of the company, and it is expected that the effect of the safety and health control will increase when policy support is made accordingly.