• Journal of Electrical Engineering and Technology
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• 제1권4호
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• pp.448-454
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• 2006

As the power industry moves towards open competition, a need has arisen for appropriate methodology to evaluate power system reliability by using customer Interruption costs. This paper presents an assessment of the interruption costs by industrial customer type in Korea using customer survey methodology. When various research results are examined, the customer damage survey methodology becomes much more generalized. Especially, in the case of industrial customers, it is known that evaluation by the customer damage survey is more useful. Accordingly, this paper selected the customer damage survey method to evaluate the interruption costs by industrial customer type in Korea considering interruption and customer characteristics.

• 대한전기학회:학술대회논문집
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• 대한전기학회 2006년도 제37회 하계학술대회 논문집 A
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• pp.89-90
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• 2006

As the power industry moves towards open competition, there has been a call for methodology to evaluate power system reliability by using customer interruption costs. This paper presents an evaluation of interruption costs by industrial customer type in Korea using customer survey methodology When various research results are examined, the customer damage survey methodology becomes much more generalized. Especially, in the case of industrial customers, it is known that the evaluation by customer damage survey is more useful. Accordingly, this paper selected the customer damage survey method to evaluate interruption costs by industrial customer type in Korea considering interruption and customer characteristics.

• 대한전기학회:학술대회논문집
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• 대한전기학회 2007년도 제38회 하계학술대회
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• pp.435-436
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• 2007

As the power industry moves towards open competition, there has been a call for methodology to evaluate power system reliability by using customer interruption costs. This paper presents an evaluation of interruption costs by industrial customer type in Korea using customer survey methodology. When various research results are examined, the customer damage survey methodology becomes much more generalized. Especially, in the case of industrial customers, it is known that the evaluation by customer damage survey is more useful. Accordingly, this paper selected the customer damage survey method to evaluate interruption costs by industrial customer type in Korea considering interruption and customer characteristics.

• 조명전기설비학회논문지
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• 제18권4호
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• pp.165-170
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• 2004

정전에 따른 직접적이고 단기간의 정전비용을 평가하기 위해 산업용 수용가를 대상으로 설문조사 결과를 요약한 것이다. 설문지는 주로 수용가의 전기전문가를 대상으로 예상되는 예비 조치에 바탕을 두고 작성되었다. 정전의 기간과 빈도를 고려한 신뢰성에 대한 경제성 평가는 어떠한 종류의 정전에 의해 유발되는 특히 대규모 산업용 수용가의 손실과 경제적인 충격을 정확히 반영하지 못했다. 수용가 집단에 초래되는 비용의 큰 차이를 내포시키기 위해 본 정전비용을 분석함에 있어서 IEC, IEEE와 같은 국제 규격을 활용하였다.

• 산업경영시스템학회지
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• 제34권3호
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• pp.97-105
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• 2011

Previous researches have focused on the efficiency of project execution and the satisfaction of internal customers In view of the fact that a project is successful if any defects are not found in the short-term performance test of the project final outcome. To execute a project that both internal customer and external customer are satisfied in terms of longer-term benefit perspective, the project claim costs (PCC) which may occur for the warranty period of the project final outcome should be considered. We propose a model included PCC to the linear programming between time and cost to expedite a project and perform the validity test by applying the model to an example project. This model and related procedure will contribute to overall project activities' cost reduction by taking preventive actions for PCC.

• 대한전기학회:학술대회논문집
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• 대한전기학회 2004년도 하계학술대회 논문집 A
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• pp.189-191
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• 2004

This paper presents summary results of direct interview survey of Korean industrial customers conducted to evaluate the direct and short duration interruption costs resulting from local random electrical supply interruptions. The cost is evaluated using the questionnaires authors designed, which are mainly on the experience or preparatory actions consumers Predicted they would take. Economic evaluation of reliability that traditionally takes into account duration and frequency of interruption does not accurately reflect the lost value or economic impacts of industrial customer, especially large size, caused by any kind of interruption. So, to imply the substantial difference in costs incurred by different customer group, the authors apply the international standards, i.e. IEC, IEEE, to the analysis on the interruption costs.

• 대한안전경영과학회지
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• 제19권4호
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• pp.209-219
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• 2017

Logistics companies want to be competitive companies in fierce logistics market and are worrying about securing of differentiated competitiveness for it. The standards judging if logistics industry maintains the competitiveness are based on the satisfaction of users due to the well-established service system that can response not only economic feasibility of logistics costs such as transportation costs, storage costs, unloading charges, information costs, etc. but also diversity and upgradability of logistics needs. Therefore, this study focuses on seeking of service quality improvements with VBSD(Value Based Service Design) model focusing on customer value factors based on Kano model and QFD based service design approach from angles of customer value improvement and service costs reduction.

• Industrial Engineering and Management Systems
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• 제8권4호
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• pp.221-227
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• 2009

There are customer services jointly provided by two facilities so that each customer will complete the course made up of both facilities' sub-services. The two facilities are assumed invested respectively by an infrastructure owner and one subordinate facility owner, whose partnership is built on their capital investments. This paper presents a mathematical model of Stackelberg competition between the two facility owners to derive their optimal Nash equilibrium. In this study, each facility owner's profit is consisted of fixed revenue fractions of sold services, operating costs (including depreciation cost) and maintenance costs of her facility. The maintenance costs of one facility are incurred both by failures and deterioration due to usage. Moreover, for both facilities, failures are rectified immediately by minimal repairs and preventive maintenance is carried out at a fixed time epoch. Additional assumptions are also employed to develop the model such as customer arrivals are manipulated to follow a Poisson process, and each facility's lifetime is independently Weibull-distributed. The Stackelberg game proceeds as follows. At the first stage of decision making process, the infrastructure owner (acting as a leader) decides the allocation of revenue shares based on her self-interest. After observing the allocation of revenue shares, the subordinate facility owner determines her own optimal price of services. This paper investigates actions and reactions of the two partners in the system. Then analytical conditions are proposed to achieve a unique optimal Nash equilibrium. Finally, some suggestions for further research are discussed.

• 대한산업공학회지
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• 제35권2호
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• pp.150-159
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• 2009

The heterogeneous fleet vehicle routing problem(HVRP) is a variant of the classical vehicle routing problem in which customers are served by a heterogeneous fleet of vehicles with various capacities, fixed costs and variable costs. We propose a new conceptual HVRPCR(HVRP with customer restriction) model including additional customer restrictions in HVRP. In this paper, we develop hybrid particle swarm optimization(HPSO) algorithm with 2-opt and node exchange technique for HVRP. The solution representation is a n-dimensional particle for HVRP with N customers. The decoding method for this representation starts with the transformation of particle into a priority list of customer to enter route and limit of vehicle to serve each customer. The vehicle routes are then constructed based on the customer priority list and limit of vehicle to serve. The proposed algorithm is tested using 8 benchmark problems and it consistently produces high-quality solutions, including new best solutions. The numerical results show that the proposed algorithm is robust and efficient.

• 전기학회논문지P
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• 제63권3호
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• pp.163-168
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• 2014

In this paper, when photovoltaic systems are connected to distribution system, most effective capacity and location of PV system are studied considering customer interruption costs of power distribution system. The reliability model of PV system considering the duration of sunshine, the model of time-varying load and Roy Billinton test system (bus2 model) are used. To simulate the effects of PV system, various cases are selected; (1) base case which is no connection of PV system to power distribution system when faults are occurred, (2) 3MW case which is 3[MW] connection of PV system (3) 4[MW] case, and (4) 20[MW] case which is 20[MW] connection of PV system to the bus of power distribution system. The capacity limit of connected PV system is settled to 14[MW] for all cases except case 4. The reliability and customer interruption costs for residential, general, industrial, and educational customer is evaluated.