• Title/Summary/Keyword: IT service project

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Investigating the Impacts of the Quality of Project Management Information System on Project Performance and User Satisfaction (프로젝트 관리 정보시스템 품질이 프로젝트 성과와 사용자 만족도에 미치는 영향)

  • Park, So-Hyun;Lee, Taewon;Kim, Seung-Chul
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.41 no.3
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    • pp.50-60
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    • 2018
  • The use of Project Management Information System (PMIS) is increasing in project management industries such as construction, defense, manufacturing, software development, telecommunication, etc. It is generally known that PMIS helps to improve the quality of decision making in project management, and consequently improves the project performance. However, how much and which parts of project management performance are affected by PMIS still need to be studied further. The purpose of this study is to investigate the impact of PMIS quality on project management performance. We collected data from various project based industries such as construction, defense, manufacturing, software development and telecommunication by using survey questionnaire. PMIS quality was measured in three dimensions. They are system quality, information quality and service quality. Project management performance was measured in nine variables such as time reduction, work accuracy, cost management, etc. Statistical analyses such as multiple regression were used to analyze the data. The results showed that PMIS quality had significant impacts on the project management performance and user satisfaction. It was notable that only two dimensions out of the three PMIS quality dimensions, system quality and information quality, affected the project management performance. Also, it was found that PM performance played a mediating role between PMIS and user satisfaction, and between PMIS and reuse intention. The contribution of this research is that it helps to clarify what aspects of PMIS affect the project management performance and user satisfaction.

Study for trial project of Intelligent Train Control System (MBS) at Korail Bundang Line (분당선 지능형열차제어시스템 (MBS) 시범설비구축 사업에 관한 고찰)

  • Kim, Yun-Bae;Yoon, Ho-Sok
    • Proceedings of the KSR Conference
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    • 2008.06a
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    • pp.339-342
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    • 2008
  • In this paper, the lessons and learns are introduced from the result of the trial project which is the first CBTC(Communication Based Train Control System) at Korail Bundang Line. This project has started end of 2002 and finished recently by Samsung SDS. The main purpose of this project was that new technology was seek for next generation of railway signal control system adapted in Korea. In 2002, there was no any revenue service system using Radio Frequency CBTC in the world at that time. Just a few trial project was on going in USA and EU. In well developed cities, the metro system have been built and old enough therefore they have to be considering re-signalling their existing system with advanced system for increasing availabilities of line usage and safety. This Bundang Line Trial Project was the first Korean CBTC project for above reasons. Most sub systems have been developed using local technology such as Electronics Controlled Interlocking System and Track Circuit Systems etc. Specially, in this project the RF-Communication devices are developed by local technology using DSSS(Direct Sequency Spread Spectrum) instead of FHSS(Frequency Hopping Spread Spectrum). This project has lasted for more than five years originally planned for three years because it was only accessible only night time in the main line from Ori to Suseo about 20km long. Each night only 2 and half hours are available to use the main line. Now the trial project has been done successfully with meet the customer's requirement, therefore the upgrade the mainline of Bundang line and another extension area up to Wangsipli to make revenue service using this new technology. This paper shows this result of the trial project and the strategy of upgrade and extension project as well.

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Performance Analysis of Pre-Construction Phase of CM at Risk Project in Public Sector (공공부문 시공책임형 CM 사업의 시공이전단계 성과분석)

  • Park, Bo-sung;Kim, Ok-kyue
    • Korean Journal of Construction Engineering and Management
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    • v.22 no.2
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    • pp.97-105
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    • 2021
  • The CM at Risk project, which started with the aim of strengthening the global competitiveness of the domestic construction industry through innovation of ordering system, is being implemented in the form of pilot projects in the public sector. However, it seems that it is necessary to enact related laws and regulations to move to the formal ordering system, and the performance analysis of the project is still insufficient. In this paper, the effectiveness and reliability of the project were verified through the performance analysis of the Pre-Construction Service of the four pilot projects currently being implemented. The results of the study were analyzed in five areas including Team Building, Design Book, Construction Period, VE, and BIM. Through the interview survey, the problems were confirmed and improvement plans were presented. The results of this study are expected to be used as basic data for the legalization of ordering system to be implemented in the future.

The Nutrition Assessment and Care for the Elderly in Japan

  • Sugiyama, Michiko;Nishimura, Akio;Koyama, Hideo
    • Journal of Community Nutrition
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    • v.2 no.1
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    • pp.12-26
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    • 2000
  • In Japan, a new nursing insurance system was enforced in April 2000, where premiums were paid according to the level of necessary care. Our project, Nutrition Care and Management(NCM) for the elderly was started in 1995, funded by the Ministry of Health and Welfare of Japan. The NCM project was to provide appropriate nutrition care for the elderly and to see that it effectively functions as part of the health care services. There were 4 stages to the project : the first stage was to find out the PEM status among the elderly patients in hospital and home-care settings in Japan. The 2nd stage was to develop and evaluate nutritional assessment methods, anthropometry, resting energy expenditure measuring methods using of portable indirect calorimeter, and the convenient protein energy intake assessment methods, etc. for the elderly patients with PEM risk. The 3rd stage was to examine the effectiveness of the nutrition care plan induced of protein energy supplement and team care in improving nutrition among the elderly patients. The last stage was to develop the NCM set for the elderly patient based on the past three years of scientific evidence. it is expected that the NCM system for the elderly will provide adequate nutritional care management, improve the elderly care environment and create effective resource management.

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Present Status and Direction of Improvements in Fishing Vessels Buyback Program in Korea (우리나라 어선감척사업 현황과 개선방향)

  • Lee, Won-Il;Heu, Chul-Hang
    • The Journal of Fisheries Business Administration
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    • v.49 no.4
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    • pp.69-81
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    • 2018
  • The fishing vessel buyback program, that is, the project of fishing vessel reduction is a complex challenge that needs to take into consideration for both fishing resource protection and industrial restructuring. By the way, the fishing vessel buyback program in Korea is still poorly fruitful and there are few applications for the project in the country. For example, the buyback program of this nation has some problems like uncertainly set goals, conflicts among targets, no flexibility in the program implementation, low participation in the project and lack in follow-up actions. To solve these problems, this study offers the following alternatives. First, it is setting up detailed targets for fishing vessel buyback. Those targets should be what can be actually driven under policy support, such as reduction in illegal fishing, decrease in an exact number of fishing vessels and decline in fishing capacity rather than what seem to be comprehensive such as protection of coastal or offshore fishery and industrial restructuring. Second, it is taking measures for the livelihood of those who would face disadvantages due to fishing vessel reduction. Those measures providing or supporting the re-education and re-employment of fishery workers and building up systems that help the workers transfer fishing to another job. Third, it is adopting the governance system that overcomes lacks in communications between the fishing vessel buyback program and improves the performance effectiveness of that program. Here, governance means that businesses and authorities concerned in the program interact and cooperate with one another in making and implementing policies related to the project of fishing vessel reduction and assessing the results of that project. Fourth, it is taking actions for fishery reorganization after the fishing vessel buyback program. Factors that can be considered as those actions include supporting fishery workers' cost of fishing vessel reduction, decreasing and modernizing fishing fleets and improving the quality of fishing equipment. In conclusion, the fishing vessel buyback program should be prepared with comprehensive actions or measures that can cope well with a variety of problems that may be arisen from it while keeping itself on the track of its original goals.

The study on the applicability of Galileo system in railway application (철도응용분야에서의 갈릴레오 시스템의 적용방안 연구)

  • Shin, Kyung-Ho;Joung, Eui-Jin;Lee, Jun-Ho;Jeong, Rag-Gyo
    • Proceedings of the KSR Conference
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    • 2007.05a
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    • pp.947-952
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    • 2007
  • EU is in the process of developing a new european global navigation satellite system - Galileo project - which technologies and capitals from member states of EU are put into, after determining to set up a separate GPS against that of US late in the 1990s. Galileo system is commercial global navigation satellite system, which allows other else nations outside of EU to participate in system development and operation, different from GPS. Korea also decided to join in the project on February in 2005. Galileo system provide 5 Services - Open Service, Safety of Life, Commercial Service, Public Regulated Service, Search and Rescue Service, and especially it can be applicable to safety-critical areas, and is to provide its part of services certified. In this paper, we are to compare the services of Galileo system, and to present necessary factors to be considered, and the applicability to use the Galileo system in safety-critical application areas, such as train control system

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A Study on Service Marketing Strategies in Interior Projects (인테리어프로젝트의 서비스마케팅적 전략에 관한 연구)

  • 전미자;박성희;허범팔
    • Proceedings of the Korean Institute of Interior Design Conference
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    • 2001.05a
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    • pp.168-172
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    • 2001
  • An applied art, business project for consumers, pursues aesthetic objectives. Therefore it is required to approach the concept of service marketing for consumer satisfaction. The purpose of this paper is to verify the effectiveness of concepts for service marketing in processing interior design project. The contribution of this research is the refined checklists for interior design projects which can be applied to actual business as well as the introduction of service marketing concept into interior design industry. This paper proposes an advanced business in interior design industry and is expected to increase consumer satisfaction in living space as their needs and life styles are being more diversified.

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An Effect on the Project and Organization Performance by PMO Service (PMO 서비스가 프로젝트 및 조직 성과에 미치는 영향 연구)

  • Lee, Seong-Mong;Kim, Hyunsoo;Kim, Eun-Hong
    • Journal of Service Research and Studies
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    • v.2 no.2
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    • pp.53-79
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    • 2012
  • According to Electronic Times(2012. 1. 3), "PMO was introduced from 1950s in the USA and as of 2010, PMO participated in 84% of project ordered by public and private sector." And Ministry of public administration and security announced that the Ministry will organize Task Force for arranging "standard for introduction and operation of PMO" for support of project implementation and strengthening specialty of ordering organization, and then, actively launch the Task Force from February, 2012. Thus, necessity of PMO is regarded as natural in some aspect but thesis for doctoral degree written by Kim Gi-yeong(2007) suggested, "performance of several projects begun at the same time cannot be interpreted as high according to whether PMO team exists or not." Martin et al.(2005) asserted, "according to whether PMO team exists or not, but there is no significant difference in other factor." In the contradictory situation, it is necessary to perform more various approaches for performance and necessity of PMO in the academic aspect.

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Cognitive and Affective Trust in IT Consulting Service (IT컨설팅에서 인지적 신뢰와 정서적 신뢰에 관한 연구)

  • Park, Jungi;Cho, Cheulhyun;Kim, Hanbyeol;Lee, Jungwoo
    • Journal of Information Technology Services
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    • v.12 no.3
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    • pp.39-54
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    • 2013
  • IT consulting is becoming a norm rather than exception in this age of smart work and information revolution. As IT consulting is one of the knowledge intensive services requiring high credence on both sides, maintaining a good trustful relationship is critical in sustenance of strategic partnership between business firms and IT service firms. Trust is known to be one of the salient constructs in service relationships. In this study, building from the social psychology literature, trust is conceptualized as two dimensions : cognitive and affective trust. Using two dimensions of trust as mediators, a research model is constructed for IT consulting specific context : relationship continuance intention as the dependent construct while expertise, service performance, reputation, relationship satisfaction and value similarity as antecedents of cognitive and affective trust. 145 data points were collected through a survey of IT service client project managers retrospectively asking their experience with IT consultants. Findings suggest that cognitive trust is associated with perceived level of expertise and service performance while affective trust with relationship satisfaction and value similarity, respectively. Interestingly, the paths from reputation are found to be statistically insignificant towards both dimensions of trust, indicating IT service context would be more practically outcome oriented than any other professional service context. Also, cognitive trust seems to maintain stronger influence on relationship continuance intention as anticipated. Implications and limitations are discussed at the end.

Adaptive Framework for Designing R&D Project Management Process Using Cloud Computing Technology (클라우드 컴퓨팅 기술을 활용한 적응형 연구개발 프로젝트 관리 프로세스 설계 프레임워크)

  • Shin, Kwang-Sup
    • The Journal of Society for e-Business Studies
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    • v.18 no.4
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    • pp.25-43
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    • 2013
  • Two of the most important changes in the global market can be represented with Hyper-connection and Glocalization. To cope with these changes and secure the competitive advantages, it is essential to develop the standard organization, policy, processes and criteria for service management. In addition, the service management system is required to effectively support the R&D project management. In this research, an adaptive framework and system architecture for designing R&D project management process using cloud computing has been introduced. With the proposed system, it is able to overcome the limitations of traditional service management and treat the demand from the market in agility. Moreover, it may be possible to present more value than customers want and secure the competitive advantages in the global market with the proposed system.