• Title/Summary/Keyword: IT service project

Search Result 818, Processing Time 0.03 seconds

A Study on the Effects of Educational Service Quality of Lifelong Education Institutions on Job Preparation Behavior of Adult Learners (평생교육기관 교육서비스품질이 성인학습자의 취업준비행동에 미치는 영향에 관한 연구)

  • Gil, Min Jae;Park, Jong Woo
    • Journal of Korean Society for Quality Management
    • /
    • v.51 no.1
    • /
    • pp.79-96
    • /
    • 2023
  • Purpose: The purpose of this study is to examine the effects of the educational service quality of lifelong education institutions on the job preparation behavior of adult learners, and to suggest important factors that enhance the job preparation behavior of adult learners and ways to contribute to the improvement of educational service quality. Methods: In this study, 260 adult learners using lifelong educational institutions located in Seoul and Gyeonggi-do were statistically analyzed with SPSS 22.0 as a study sample. Results: First, lecturer expertise, educational environment, educational programs, and administrative services of instructors, which are sub-factors of educational service quality, were all adopted as positive (+) influences on educational satisfaction. Second, the lecturer expertise and educational programs were adopted due to the positive (+) effect on job search efficacy, but the educational environment and administrative services were rejected. Third, educational satisfaction was adopted as a positive (+) effect on job search efficacy. Fourth, educational satisfaction was adopted as a positive (+) effect on job preparation behavior. Fifth, job search efficacy was adopted as a positive effect on job preparation behavior. Conclusion: Based on the research results, it suggests that educational satisfaction and job search efficacy are important variables for adult learners using lifelong education institutions, and provides basic data on variables necessary to increase their job effectiveness in a rapidly changing job environment.

The Study on Development of Service Satisfaction Index - Service User of Community-Development Voucher Program - (서비스 만족도 지표 개발에 관한 연구 - 지역개발형 바우처 서비스 이용자를 중심으로 -)

  • Shin, Chang-Hwan
    • Korean Journal of Social Welfare Studies
    • /
    • v.42 no.1
    • /
    • pp.151-177
    • /
    • 2011
  • With the expansion of Voucher program, academic and practical concerns of performance evaluation of voucher service has been more emphasized. Accordingly, client satisfaction survey are expanding these days, but the study of client satisfaction as a performance indicator aimed at service client has not been yet conducted systematically. The purpose of this study is to develop Satisfaction Index, targeting at client of community-development voucher program in Community Service Investment Project conducted by the Ministry of Health and Welfare. Data were collected from 1800 client of community-development voucher program. This study summarized theoretically many kinds of satisfaction measurement and composed the Satisfaction Index reflecting characteristics of Voucher. By the item analysis and reliability analysis, the element satisfaction was identified as homogeneous items. General satisfaction were obtained using element satisfaction and overall satisfaction, it was found to be valid through the evaluation of convergent and discriminant validity as a tool for satisfaction. This study suggest using the '1step weighted approach' than '2step weighted approach' having weakness of complex overlapping manner.

A Study of the Effects of an Apartment Community's Servicescape on Resident Satisfaction and Quality of Life: A Focus on New Hope Town (아파트 커뮤니티의 서비스스케이프가 주거만족 및 삶의 질에 미치는 영향에 관한 연구: 신혼희망타운을 대상으로)

  • Hwang, Youn Hee;Park, Jong Woo
    • Journal of Korean Society for Quality Management
    • /
    • v.51 no.3
    • /
    • pp.329-346
    • /
    • 2023
  • Purpose: The purpose of this study is to analyze the influence of physical and social servicescape of apartment community facilities on residential satisfaction and quality of life among newlyweds who have been married for less than 7 years. Methods: In this study, a survey was conducted among 361 Newlywed Hope Town residents who have been married for 7 years or less, and frequency analysis, reliability, validity, and hypothesis testing were conducted using SPSS 22.0. Results: The results of this study are as follows. First, the physical service environment (spatiality, convenience, aesthetics, and comfort) has a significant effect on residential satisfaction. Second, social service landscape (human service, customer similarity, customer suitability) has a significant effect on residential satisfaction. Third, the physical service landscape has a significant effect on quality of life. Fourth, the social service landscape had a significant impact on quality of life. Finally, residential satisfaction has a significant effect on quality of life. Conclusion: This study found that community facilities in Newlywed Hope Town, an apartment complex for newlyweds who have been married for less than seven years, affect residential satisfaction and quality of life in both the physical and social environments. The significance of the study is that the community of the Newlywed Hope Town apartment was approached as a physical environment such as spatial organization and facilities and a social environment of human services, and the relationship between the effects on residential satisfaction and quality of life was examined. In the future, it is necessary to study the effects of communities for young couples such as the Newlywed Hope Town apartment on residential satisfaction and quality of life.

The Study on Dwelling Environmental Planning in Old Age of the Middle Generation (중년층의 노년기 주거환경계획에 관한 연구 - 진주지역을 중심으로 -)

  • 고경필;윤재웅
    • Journal of the Korean housing association
    • /
    • v.6 no.1
    • /
    • pp.89-101
    • /
    • 1995
  • This study is to analyze dwelling environmental planning in old age of middle age. For this purpose. the data were collected by using questionnaire distributed to 332. The data were analyzed by Chisquare test. The major findings of this research were as follow: 1. In housing plan of old age. they prefer new house .that is not exisiting house. independent house and ordindry housing region in the suburbs of urban. 2. It is 69.3~99 square meter what size of house is suitable for independent life of aged person for living with children. it is 102.3~132 square meter. 3. In the stage of independent or semi-independent life. they want aged couple-independent life. In the stage of dependent life. they want to be cared with children. 4. The garden(madang) is the most important space for age couple in establishing housing plan. They want to amplity life recuperation center and job providing facilities. In old age housing project. they prefer housing type with facility that combine old age house with young age house. According to increasement of dependence. the service support system required flexi-care-system.

  • PDF

Research tendency of the middle & long period future estimating Oriental medicine (미래 한의학의 중장기예측 연구 동향)

  • Shin, Hyun-Kyoo;Sung, Hyun-Jea
    • Korean Journal of Oriental Medicine
    • /
    • v.2 no.1
    • /
    • pp.485-495
    • /
    • 1996
  • Oriental medicine is a traditional medical are that has maintained its medical system only in Korea, Japan and China, nowadays, it is required to systematize the Oriental medicine modernly as well as prove remedical value of it for public welfare and hygiene, medical studies about geriatric disease and ageing are valued highly in researchs of future medical service which were excuted by Korea, Japan and Germay. consequently, future - estimating project of the Oriental medicine which keeps and accent on research datas that have a curative effect highly must be constructed. in the cause of this, effieient and systematic subject selection should be preceded to accomplish an advisable planning of the Oriental medicine.

  • PDF

Establishment of Informatization Plan for the Construction of Integrated Management System of Agricultural Water (농촌용수 통합관리체계 구축을 위한 정보화 계획 수립)

  • Choi, Hyun Seong;An, Se Hee
    • Journal of The Korean Society of Agricultural Engineers
    • /
    • v.59 no.5
    • /
    • pp.61-72
    • /
    • 2017
  • The purpose of this study is to establish an integrated management system for the efficient management of rural water, to improve current problems, and to lay the foundations for active use of rural water information. We proposed a plan for informatization with a focus on establishing a database that can be used to provide customized services to users by applying advanced IT technology and to strengthen the management system of cities and counties with poor information. Data linkage and integration, user service development and integration system, application of IT technology, advanced decision support for rural water management, strengthening of city and county management system And the details of the implementation of the key project were presented.

The Implementation of Enterprise Application Integration System in ERP Environment (ERP 환경에서 EAI시스템 실증적 적용 사례 연구)

  • Nam, Ho-Ki;Park, Sang-Min;Kim, Jhong-Hyun;Jung, Sung-Ah
    • Journal of the Korea Safety Management & Science
    • /
    • v.12 no.3
    • /
    • pp.197-205
    • /
    • 2010
  • The company protects the information of legacy system to satisfy all member in company. Integrating between applications is increasing recently because of e-Business activation. The e-Business activation also make between extra companies and intra companies integrated. This paper suggest on implementing the ERP using Phased Approach Method and the EAI(Enterprise Application Integration) with legacy system. This paper also suggest the standard method which would be used in implementing the EAI in another company and reduce the mistake during the EAI project. Therefore, it would be the one system between complicated systems through application integration, it would be also make shop floors visualized. This research would help users and service suppliers getting more advantages of e-Business system.

The Supply and Demand Projection of Physicians in the Medical Service Area (2010년까지의 진료부문 의사인력수급 추계)

  • 박현애;최정수;류시원
    • Health Policy and Management
    • /
    • v.1 no.1
    • /
    • pp.136-152
    • /
    • 1991
  • The study was conducted to project supply and demand of the physicians from year 1991 to year 2010 based on the analysis of supply and demand of the physicians up to year 1989. Results of the study will provide information for the physicians manpower planning of the 7th 5-year Economic Social Development Planning(1992-1996) and contribute to the overall health manpower planning for the 21the century. It is projected that physician will be oversupplied from the very near future based on the current productivity or underestimated based on the optimal productivity. Thus, it is desirable not to change size of training and education during the 7the 5-year planning period and re-examine the status of the physician manpower at the end of the 7th 5-year period taking into consideration medical services utilization pattern, patients' satisfaction, and physicians' productivity.

  • PDF

Critical Criteria Based on Facility Condition Index for Supporting Priority Decision-making in Educational Facilities

  • Shin, Seung Woo;Yi, June Seong
    • International conference on construction engineering and project management
    • /
    • 2015.10a
    • /
    • pp.687-688
    • /
    • 2015
  • The objective of identifying the cause of inconsistency in determining priority of educational facility maintenance, any related factors were thoroughly identified and tested, to see if it has any effect on decision-making process in resource allocation for educational facilities. On the assumption that 'the more there are to be repaired/maintained and deferred, the higher the relevant cost will be, this will lead to a significant social loss. Accordingly, this study established a framework of determining resource allocation priority based on deferred maintenance and its related expenses. For doing so, it was required to determine relative ranking in terms of resource allocation within a pre-assigned school district, in consideration of the criticality of each deferred maintenance attribute/variable.

  • PDF

Analysis of Impact on ERP Customization Module Using CSR Data

  • Yoo, Byung-Keun;Kim, Seung-Hee
    • Journal of Information Processing Systems
    • /
    • v.17 no.3
    • /
    • pp.473-488
    • /
    • 2021
  • The enterprise resource planning (ERP) system is a standardized and advanced business process that many companies are implementing now-a-days through customization. However, it affects the efficiency of operations as these customizations are based on uniqueness. In this study, we analyzed the impact of customized modules and processing time on customer service request (CSR), by utilizing the stacked CSR data during the construction and operation of ERP, focusing on small and medium-sized enterprises (SMEs). As a result, a positive correlation was found between unit companies and the length of ERP implementation; ERP modules and the length of ERP implementation; ERP modules and unit companies; and the type of ERP implementation and ERP module. In terms of CSR, a comparison of CSR processing time of CBO (customized business object) module and STD (standard) module revealed that while the five modules did not display statistically significant differences, one module demonstrated a statistically very significant difference. In sum, the analysis indicates that the CBO-type CSR and its processing cost are higher than those of STD-type CSR. These results indicate that companies planning to implement an ERP system should consider the ERP module and their customization ratio and level. It not only gives the theoretical validity that should be considered as an indicator for decision making when ERP is constructed, but also its implications on the impact of processing time suggesting that the maintenance costs and project scheduling of ERP software must also be considered. This study is the first to present the degree of impact on the operation and maintenance of customized modules based on actual data and can provide a theoretical basis for applying SW change ratio in the cost estimation of ERP system maintenance.