• Title/Summary/Keyword: IT service project

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The effects of makeup service marketing mix on customer revisit intention - Analysis of mediating effects of customer satisfaction and customer loyalty - (메이크업 서비스 마케팅 믹스가 고객재방문 의도에 미치는 영향 - 고객만족도와 고객충성도의 매개효과 분석 -)

  • Kang, Ji-Yeon
    • The Research Journal of the Costume Culture
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    • v.29 no.1
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    • pp.87-102
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    • 2021
  • The purpose of this study is to investigate customer satisfaction factors that affect customer loyalty and revisit intention, and the seven factors which comprise the marketing mix that affects customer satisfaction. loyalty, and intention to revisit. The purpose of the project is to propose a research model by testing the mediated effects of customer satisfaction and loyalty using mainly factor analysis, regression analysis, and mediation analysis. First the results showed that the marketing mix 7P factors influence customer satisfaction were identified as service delivery process, product, physical basis, and promotion. The factors that influence marketing mix 7P customer loyalty were tested in the order of service delivery, physical basis, product, and distribution. Second, the factors that affect customer loyalty were artists, service, and prices whereas the factors that affect customer satisfaction were tested in the order of service, artist, cosmetics, and price. Third, the factors affecting customer revisit intention were newly derived as treatment satisfaction, professionalism, and treatment products. Fourth, the relationship between marketing mix and customer revisit intention suggested that customer satisfaction and customer loyalty has a partial sale effect. It can be suggested on the basis of these findings that the effect of makeup service with marketing mix on customer revisit intention was analyzed and a new model was derived by analyzing the mediated effect of customer satisfaction and customer loyalty.

Performance Evaluation of SDN Controllers: RYU and POX for WBAN-based Healthcare Applications

  • Lama Alfaify;Nujud Alnajem;Haya Alanzi;Rawan Almutiri;Areej Alotaibi;Nourah Alhazri;Awatif Alqahtani
    • International Journal of Computer Science & Network Security
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    • v.23 no.7
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    • pp.219-230
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    • 2023
  • Wireless Body Area Networks (WBANs) have made it easier for healthcare workers and patients to monitor patients' status continuously in real time. WBANs have complex and diverse network structures; thus, management and control can be challenging. Therefore, considering emerging Software-defined networks (SDN) with WBANs is a promising technology since SDN implements a new network management and design approach. The SDN concept is used in this study to create more adaptable and dynamic network architectures for WBANs. The study focuses on comparing the performance of two SDN controllers, POX and Ryu, using Mininet, an open-source simulation tool, to construct network topologies. The performance of the controllers is evaluated based on bandwidth, throughput, and round-trip time metrics for networks using an OpenFlow switch with sixteen nodes and a controller for each topology. The study finds that the choice of network controller can significantly impact network performance and suggests that monitoring network performance indicators is crucial for optimizing network performance. The project provides valuable insights into the performance of SDN-based WBANs using POX and Ryu controllers and highlights the importance of selecting the appropriate network controller for a given network architecture.

Innovation and Knowledge Creation in Commissioned-service-type quasi-governmental Institutions (위탁집행형 준정부기관의 혁신과 지식창출에 관한 연구)

  • Yoonseock Lee
    • Knowledge Management Research
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    • v.24 no.3
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    • pp.35-52
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    • 2023
  • The purpose of this study is to review the theoretical discussion on innovation and explore the direction of innovation based on the characteristics of Commissioned-service-type quasi-governmental institutions. In addition, by exploring the main contents and directions of innovation for knowledge creation, this study aims to derive directions for innovation in Commissioned-service-type quasi-governmental institutions. Since an innovation project is both a business and a public service, I conducted a theoretical review to categorize innovation projects using the discussion of service innovation. According to the theoretical framework, innovation in the public sector begins with exploring changes in environmental and social values. This process leads to the establishment of innovation goals and directions, as well as innovation tasks linked to the core competencies of each institution. It is important to note that the institutional conditions and characteristics of the contracting organization should be taken into account. In conclusion, considering these characteristics, Commissioned-service-type quasi-governmental institutions should check their efforts to achieve their innovation tasks and diagnose the conditions for innovation to which type of organization they belong.

The Effects of Service Quality and Sensibility Quality on Brand Fanship - For Parents of Early Childhood Education Institutions (서비스품질과 감성품질이 브랜드팬십에 미치는 영향 - 영유아 교육기관 학부모를 대상으로)

  • Ryu, Mi Hyun;Jo, Dong Hyuk
    • Journal of Korean Society for Quality Management
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    • v.51 no.3
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    • pp.347-362
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    • 2023
  • Purpose: The purpose of this study is to analyze whether service quality and sensibility quality have an effect on securing passionate fans of educational institutions as a management marketing strategy that can maximize parent satisfaction in order to secure a competitive advantage for infant and toddler educational institutions. Methods: In this study, a questionnaire survey was conducted on parents attending educational institutions for infants and toddlers, and hypotheses were verified through frequency analysis, reliability and validity correlation analysis using SPSS 22.0. Results: The results of this study are as follows. First, it was found that service quality has a significant effect on rapport formation. Second, among the sub-factors of emotional quality, stimulation and identity had a significant effect on rapport formation. Third, among the sub-factors of service quality, sensiblity and responsiveness had a significant effect on brand fanship. Fourth, among the sub-factors of sensibility quality, stimulation and identity had a significant effect on brand fanship. Fifth, rapport formation was found to have a significant effect on brand fanship. Conclusion: This study is meaningful as a service and sensibility quality study focused on educational institutions at the present time when research on service quality and sensiblity quality targeting early childhood educational institutions is insufficient. In addition, in terms of management of educational institutions for infants and young children, by paying attention to the formation of a careful and pleasant relationship with the fans of educational institutions, an empirical example of a theoretical research model was shown that strong attachment to educational institutions and positive participation lead to loyal fans.

Recognition and Attitude to Implement at ion of Service Area Assigned System of Public Health Programs among the Health Officer (공공보건사업의 지역담당제 실시에 관한 보건기관 근무 공무원의 인식과 태도)

  • Kim, Mi-Soon;Lee, Moo-Sik;Kim, Nam-Song
    • Journal of agricultural medicine and community health
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    • v.26 no.2
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    • pp.15-41
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    • 2001
  • Since medical clients and the community they live in are expected to be center of future public health and medical care system, new service programs must be developed with patients focused on in line with widening public access of information and social participation. Patients- focused service shall mean the area- oriented provision of public health service. In this study, health officers working at public health centers, public health sub- centers and medical offices in Jeonbuk- do area were taken for population in order to investigate their attitudes toward and knowledge about the service area assigning system under the public health programs. Findings from the survey to 260 health officers, divided by general category, are as follows : Government officers at public health organizations appeared to have high grade of understanding to the service area assigning system and also great appreciation for the necessity of it. Regarding the timing for the system to be introduced, they support the gradual implementation and, as for the type of service to be provided, they preferred home nursing and treatment of chronic diseases. Highly positive responses were centered on the health classes under the health promotion projects, and as far as health projects for the old are concerned, services for home nursing, for the disabled and for home- alone people are favored most. On the other hand, budgeting, manpower and reorganization are rated as prerequisite to establishment of the service area assigning system. From the viewpoint of system side, the improvement of working conditions is rendered as most urgent, while the information system for establishing the service area assigning system is conceived far from satisfactory. Proper assignment of specialists was noted as mostly important to establish the delivery system for medical service through the service area assigning system by team. As merits of the service area assigning system, it is pointed out that, through the system, health clients can better be managed and the nursing quality will be improved thank to the enhanced specialization. It is also perceived that the district health service is not well prepared to respond to the increased and diversified needs of community people and, furthermore, service programs of health centers have not been fully developed. The most serious problem standing in the way to expansion of health projects is, it is noted, uniformity (formality) of the project. Based on the results of the survey which suggest time has ripen to introduce the service area assigning system, following strategies are proposed to anchor down the system as soon as possible: First, we should introduce the system gradually, starting from the area selected, and in consideration of area specialities, refraining from the hitherto stereotyped way of providing health service. Second, we should seek to properly assign the specialists and improve the working conditions of the assigned officers by securing sufficient budget, since it is a most urgent step to lay foundation for the service area assigning system. Third, best service program should be developed to meet the satisfaction of community people by responding to their needs and solidifying the management of medical clients. Fourth, wide scope of study should further be conducted in order to help this system take roots in the central living of community residents since pilot project on the experimental base attended by specialists only can not win popularity among the masses.

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A Study on a Revitalization Plan for Community Projects of Inhabitants Initiative - Focus on a Community Project in Seoul - (주민주도형 아파트 커뮤니티 사업의 활성화 방안 - 서울시 아파트 커뮤니티 활성화 공모사업을 중심으로 -)

  • Jee, Eun-Young;Chun, Hyeon-Sook;Eun, Nan-Soon;Che, Hye-Won
    • Journal of the Korean housing association
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    • v.25 no.5
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    • pp.51-61
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    • 2014
  • This study aims to understand the current state of a community project in Seoul and to determine a revitalization plan for community projects of inhabitants initiative. Regarding the research methods, 10 apartments that participated in this activation project in Seoul were selected, 31 residents who participated in community activities were surveyed, and 20 community planners in Seoul were surveyed. The results indicate that community leaders are the most important factor in community programs. community leaders must be able to promote participation and a spirit of service; they must also be capable of managing and implementing programs. To ensure that local community resources are utilized and integrated, it was shown that consultation and human resources are of the highest necessity. Moreover, regarding community education, it was shown that for providing general opportunities and means by which community activities may be implemented, program information and space applications are crucial. Furthermore, financial support and support for public relations activities from the government are necessary. To activate apartment communities, first, community education programs for residents must be provided. Second, a system that facilitates access to and sharing of resources from areas outside the community must be established. Third, financial support should be consistent to support community activities. Finally, the promotion of community vitalization at the government level is necessary.

A Study on the Development & Application of Project-Based Learning Program for Promoting the Pre-Education Librarians' Self-Efficacy in Education Services (예비교육사서를 위한 PBL환경의 교수역량 강화프로그램 개발 및 적용에 관한 연구)

  • Jung, Jong-Kee
    • Journal of the Korean Society for Library and Information Science
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    • v.44 no.2
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    • pp.221-239
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    • 2010
  • The purpose of this study is to cultivate the educational competency of pre-librarians in the Department of Library & Information Science. To achieve this, first, the program is developed which is based by PBL(Project Based Learning) method for LIS education. Second, the questionnaire for education librarian self-efficacy is developed to measure the education librarian self-efficacy. Third, data were collected from 42 LIS undergraduate students at the beginning and end of the semester-long program during which it was adopted. The data were analyzed by paired t-test with SPSS. Analysis shows the program has a significant effect on the improvement of educational self-efficacy for pre-education librarians. Also, it is hoped that for this program will be applied to continuing education programs for education librarians and teacher librarians.

Prospects for e-Science In Korea : The role and impacts ol Korea-UK collaboration

  • Kim, Cha-Young;Suh, Jee-Hyun;Tomlinson, Mark
    • Korea Information Processing Society Review
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    • v.15 no.2
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    • pp.15-28
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    • 2008
  • The Korea UK e-Science Collaboration project has been aimed at supporting research and collaboration between Korean and UK researchers. Its goal is to benefit the nation by reducing cost and time in constructing the National e-Science Research Environment' by studying and benchmarking the cases in countries that have already procured advanced technologies in the area. Two joint workshops were held in a year where researchers from the two countries had the opportunities to share their research results with each other. Also, the project has supported exchanges of researchers fostering expertise in the field. In the course of the project, the e-Science Centre in the UK and KISTI have signed MoU(Memorandum of Understanding) in 2006. Moreover, there have been active research collaboration between Korea and the UK. The University of Southampton will share the BioSimGrid data with the Korean counterpart, and the University of York has provided the AURA software. In the future, KISTI and the UK NGS(National Grid Service) will organize a working group at OGF that will work mainly on the standardization of Parameter Sweep and bring it to lead the global standard. KISTI will include its own AURORA system into OMI-UK software stack, which will enable access to NGS resources through AURORA user application. The collaboration with the UK has opened up more opportunities for collaboration with other countries as well. KISTI and HLRS in Germany have agreed to share the COVISE and will have research exchanges. As such, it is expected that Korea will play a major role in e-Science research by building strategic and systematic collaborative relations with its International partners.

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Performance Test of Asynchronous Process of OGC WPS 2.0: A Case Study for Geo-based Image Processing

  • Yoon, Gooseon;Lee, Kiwon
    • Korean Journal of Remote Sensing
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    • v.33 no.4
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    • pp.391-400
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    • 2017
  • Geo-based application services linked with the Open Geospatial Consortium (OGC) Web Processing Service (WPS) protocol have been regarded as an important standardized framework for of digital earth building in the web environments. The WPS protocol provides interface standards for analysis functionalities within geo-spatial processing in web-based service systems. Despite its significance, there is few performance tests of WPS applications. The main motivation in this study is to perform the comparative performance test on WPS standards. Test system, which was composed of WPS servers, WPS framework, data management module, geo-based data processing module and client-sided system, was implemented by fully open source stack. In this system, two kinds of geo-based image processing functions such as cloud detection and gradient magnitude computation were applied. The performance test of different server environments of non-WPS, synchronous WPS 1.0 and asynchronous WPS 2.0 was carried out using 100 threads and 400 threads corresponds client users on a web-based application service. As the result, at 100 threads, performance of three environments was within an adjacent range in the average response time to complete the processing of each thread. At 400 threads, the application case of WPS 2.0 showed the distinguished characteristics for higher performance in the response time than the small threads cases. It is thought that WPS 2.0 contributes to settlement of without performance problems such as time delay or thread accumulation.

STEPSTONE: An Intelligent Integration Architecture for Personal Tele-Health

  • Helal, Sumi;Bose, Raja;Chen, Chao;Smith, Andy;De Deugd, Scott;Cook, Diane
    • Journal of Computing Science and Engineering
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    • v.5 no.3
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    • pp.269-281
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    • 2011
  • STEPSTONE is a joint industry-university project to create open source technology that would enable the scalable, "friction-free" integration of device-based healthcare solutions into enterprise systems using a Service Oriented Architecture (SOA). Specifically, STEPSTONE defines a first proposal to a Service Oriented Device Architecture (SODA) framework, and provides for initial reference implementations. STEPSTONE also intends to encourage a broad community effort to further develop the framework and its implementations. In this paper, we present SODA, along with two implementation proposals of SODA's device integration. We demonstrate the ease by which SODA was used to develop an end-to-end personal healthcare monitoring system. We also demonstrate the ease by which the STEPSTONE system was extended by other participants - Washington State University - to include additional devices and end user interfaces. We show clearly how SODA and therefore SODA devices make integration almost automatic, replicable, and scalable. This allows telehealth system developers to focus their energy and attention on the system functionality and other important issues, such as usability, privacy, persuasion and outcome assessment studies.