• Journal of Digital Convergence
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• v.18 no.12
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• pp.315-323
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• 2020

This study investigated how clinical nurse's violence experience influenced turnover intention and job satisfaction and how job satisfaction mediates the relationship between violence experience and turnover intention. In order to get the answers, a survey of 213 registered nurses from 3 hospitals in U-city and analyzed with SPSS/WIN 25.0 version. The survey was conducted using a self-reporting questionnaire February 2019 to April 2019. Nurse's violence experience was negatively correlated job satisfaction but was positively correlated with turnover intention. Hierarchical regression analysis showed violence that explained 16.5% of job satisfaction and explained 6.1% of turnover intention. Job satisfaction worked as a partial mediation between violence and turnover intention. It is necessary to reduce violence and to increase job satisfaction for reduce turnover intention in strategies of hospital.

• The Journal of the Korea Contents Association
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• v.18 no.4
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• pp.357-368
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• 2018

The purpose of this study is to explore the relationships between high-tech employees' job rotation experience characteristics, perception of job rotation, and subjective career success. It also aims to examine the mediating processes through which high-tech employees' job rotation experience characteristics contribute to employees' subjective career success. The results from hierarchical multiple regression analysis revealed that high-tech employees showed higher subjective career satisfaction when they were transferred to another job voluntarily, and the frequent job rotations have an adverse effect on employees' career satisfaction. It also turned out that employees' perception of job rotation fully mediated the relationship between job rotation experience characteristic and subjective career success. Finally, implications, limitations, and research recommendations are discussed.

• The Journal of the Korea Contents Association
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• v.16 no.7
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• pp.190-206
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• 2016

This study explores the meaning of life insurance planner's job experiences achieving job security, high performance and high income. After 6 of life insurance planners working in the field were chosen as the study participants, we use narrative approach to studying the meaning of their job experiences. The study shows that perception about job competency of planners depends on the level of experience: candidates who had no experience at all feel that anyone can perform planner's job, new employees after introduction training program see planners can do with product knowledge and consulting competency, and experienced people admit they can perform successfully only when they have good attitude towards customers and do all their work in a conscientious manner. Also, the meaning of planner's job experiences is identified as awareness of work value and serving customers with their commitment. The anticipated factors that make planner's job performed successfully are playing a role as a teacher, doctor, and angel, being regarded as happiness preacher for economic stability of individuals and families, and displaying their performance as experts.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.3
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• pp.267-277
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• 2018

This study examined the job satisfaction and its association with violence experience, job stress, and burn-out. A total of 1,240 119 rescue workers who worked in 14 fire stations across the country were surveyed. The survey was conducted by self-administered questionnaires from 1 March, to 30 April, 2016. As a result, the score of job satisfaction according to violence experience, job stress, and burn-out were significantly lower in the group with higher scores of violence experience, job stress, and burn-out. Regarding the correlation of job satisfaction with violence experience, job stress, and burn-out, the score of job satisfaction was negatively correlated with the violence experience, job stress, and burn-out. With an analysis of the covariance structure, the job stress was more influential on the job satisfaction than violence experience and burn-out. In addition, a higher violence experience, job stress, and burn-out were found to decrease job satisfaction. On the other hand, a higher the job stress and violence experience resulted in higher burn-out rates. The results suggested that the job satisfaction is influenced more by job stress than by violence experience and burn-out. Therefore, concrete measures will be needed to reduce job stress and promote the job satisfaction of 119 rescue workers.

• Journal of Korea Society of Industrial Information Systems
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• v.27 no.5
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• pp.99-117
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• 2022

This study examines the effect of customer experience management capability of a bank and job satisfaction and customer orientation of the frontline employee in bank. The proposed research model and developed hypotheses were tested using structural equations modeling based on data collected from 321 employees working in banks. The results of the study confirm the positive effects of employee training, employee empowerment, employee evaluation, cross functional work of customer experience management capability is job satisfaction and customer orientation. But channel integration is not supported job satisfaction and customer orientation. Performance management influenced customer orientation through job satisfaction. The study provides On a theoretical level valuable insights into the customer experience management competency at the organizational unit and but there is also a limitation that firms the is limited.

• The Journal of the Korea Contents Association
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• v.17 no.5
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• pp.305-316
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• 2017

The purpose of this study is to analyze the effect of the social network of disabled wage worker on discrimination experience and job satisfaction and the mediating effect of discrimination experience, based on this, we propose a solution. For this purpose, data of 805 people with Panel Survey of Employment for the Disabled were analyzed using data from the 8th year(2015). The results of the study are as follows: First, the social networks of disabled wage worker were found to reduce the discrimination experience and increase the job satisfaction. Second, the discrimination experience of disabled wage worker decreased job satisfaction and mediated the relationship between social network and job satisfaction. These results that the social network is important for the discrimination and job satisfaction of disabled people, and we suggest that is necessary to make efforts at government and enterprise level to strengthen the social network of the disabled.

• 재활복지
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• v.18 no.4
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• pp.119-144
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• 2014

The purpose of this study was to ascertain the multiple mediating effect of mental health, which is composed of depression, disability acceptance, social-economic position, life satisfaction, on the relationship between disability discrimination and job satisfaction against wage earners with disabilities. A data of 992 wage earners with disabilities which derived from the fourth wave panel data provided at Korea Employment Agency for the Disabled were utilized. SPSS 20.0 and SPSS Indirect macro was conducted, and the results were verified by SPSS 20.0 and SPSS Indirect macro. The results were as follows : (1) Depression influenced between disability discrimination and job satisfaction directly or indirectly. (2) Disability acceptance mediated between disability discrimination and job satisfaction. (3) Social-economic position mediated between disability discrimination and job satisfaction. (4) Life satisfaction mediated between disability discrimination and job satisfaction. Based on the results, Based on the results, it suggested some methods of ascent of job satisfaction for wage earners with disabilities.

• The Journal of the Korea Contents Association
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• v.14 no.7
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• pp.449-456
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• 2014

This research is conducted to analyze the relationship between occupational stress and turnover intention. The object of research is software developers in Chinese large firms. A number of 309 cases are used for the empirical study. A multiple regression is adapted to test the proposed hypothesis. The results reveal that occupational stress has a meaningful effect on job burnout; exhaustion, cynicism, and inefficacy lead to turnover intention; job burnout mediates between occupational stress and turnover intention. It is suggested that managers need to design a structural HR mechanism for workers in order not to experience occupational stress.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.7
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• pp.164-173
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• 2018

The purpose of this study is to investigate the effect of job experience while attending college on the turnover risk in the first job following graduation. Data was obtained from the 2015 Graduates Occupational Mobility Survey (GOMS). Subjects included college graduates under 30 years of age, who graduated from high school and entered college in the same year. The results of this study are as follows: First, students who had job experience while attending school were relatively low in economic characteristics, but showed active employment preparation behavior. Second, there was a significant difference in the characteristics of entry into the labor market according to whether they had job experience while attending school. It was found that the securing their first job of graduates with job experience was shorter, and the period of tenure was longer, but their wage was smaller than non-experienced graduates. Third, the Cox regression analysis confirmed what factors affected their employment period, and that job experience, experience frequency, and experience period while attending school had a positive effect on lowering turnover risk. Therefore, this study found that job experience during schooling years makes the employment period of the job longer after graduation, which is consistent with those who had previous job experience. However, the greater amount of job experience during the period of study positively affects job retention.

• Information Systems Review
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• v.25 no.2
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• pp.181-203
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• 2023

With the fierce competition of companies for the attraction of outstanding individuals, job satisfaction of employees has been of importance. In this circumstance, many companies try to invest in job satisfaction improvement by finding employees' everyday experiences and difficulties. However, due to a lack of understanding of the employee experience, their investments are not paying off. This study examined the relationship between employee experience and job satisfaction using employee reviews and company ratings from Glassdoor, one of the largest employee communities worldwide. We use text mining techniques such as K-means clustering and LDA topic-based sentiment analysis to extract key experience factors by job level, and DistilBERT sentiment analysis to measure the sentiment score of each employee experience factor. The drawn employee experience factors and each sentiment score were analyzed quantitatively, and thereby relations between each employee experience factor and job satisfaction were analyzed. As a result, this study found that there is a significant difference between the workplace experiences of managers and general employees. In addition, employee experiences that affect job satisfaction also differed between positions, such as customer relationship and autonomy, which did not affect the satisfaction of managers. This study used text mining and quantitative modeling method based on theory of work adjustment so as to find and verify main factors of employee experience, and thus expanded research literature. In addition, the results of this study are applicable to the personnel management strategy for improving employees' job satisfaction, and are expected to improve corporate productivity ultimately.