• Title/Summary/Keyword: Human cognitive resources

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Service Resource, Capability and Performance: an Exploratory Study on Hotel Industry (호텔 서비스 자원에 따른 운영역량과 성과의 차이에 관한 연구)

  • Cho, Jungeun
    • Journal of Korean Society for Quality Management
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    • v.41 no.4
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    • pp.513-525
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    • 2013
  • Purpose: The purpose of this paper are to propose a strategic map for hotel industry through analyzing the relationship between service resource, operational capabilities, and performance. Methods: A phone survey was conducted among Korean hotels, and 102 data sets were collected. Measurement items are assessed using both cognitive and objective scales. Results: As results, 'superior group', which is superior in both physical resources and human resources, is excellent in all capabilities and also in room occupancy rate. On the other hands, 'inferior group', which is inferior in both physical resources and human resources, shows lower achievements is in most areas except speed. In addition, physical superior group is better than human superior group in most capabilities except speed, but human superior group shows better results than physical superior group in both room occupancy rate and customer satisfaction. Conclusions: Through the empirical analysis, the conclusions attained are as follows; First, human resources affect customer satisfaction more directly that physical resources. Second, the balancing between physical resources and human resources has an importance to improve operational capabilities.

Policy Analysis on AI SW Human Resources Development Using Cognitive Map Analysis (인지지도분석을 활용한 AI SW 인력양성 정책분석)

  • Lee, Jung Mann
    • Journal of Information Technology Applications and Management
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    • v.28 no.3
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    • pp.109-125
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    • 2021
  • For the government of president Moon's AI SW HRD policy, he proclaimed AI democracy that anyone can utilize artificial intelligence technology to spread AI education for the people of the country. Through cognitive map analysis, this study presents expected policy outcomes due to the input of policy factors to overcome crisis factors and utilize opportunity factors. According to the cognitive guidance analysis, first, the opportunity factor is recognized as accelerating the digital transformation to Covid 19 if AI SW HRD is well nurtured. Second, the crisis factor refers to the rapid paradigm shift caused by the intelligence information society, resulting in job losses in the manufacturing sector and deepening imbalance in manpower supply and demand, especially in the artificial intelligence sector. Third, the comprehensive cognitive map shows a circular process for creating an AI SW ecosystem in response to threats caused by untact caused by Corona and a circular process for securing AI talent in response to threats caused by deepening imbalance in manpower supply and demand in the AI sector. Fourth, in order to accelerate the digital circulation that has been accelerated by Corona, we found a circular process to succeed in the Korean version of digital new deal by strengthening national and corporate competitiveness through AI-utilized capacity and industrial and regional AI education. Finally, the AI utilization empowerment strengthening rotation process is the most dominant of the four mechanisms, and we also found a relatively controllable feedback loop to obtain policy outputs.

A dynamic human reliability assessment approach for manned submersibles using PMV-CREAM

  • Zhang, Shuai;He, Weiping;Chen, Dengkai;Chu, Jianjie;Fan, Hao
    • International Journal of Naval Architecture and Ocean Engineering
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    • v.11 no.2
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    • pp.782-795
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    • 2019
  • Safety is always acritical focus of exploration of ocean resources, and it is well recognized that human factor is one of the major causes of accidents and breakdowns. Our research developed a dynamic human reliability assessment approach, Predicted Mean Vote-Cognitive Reliability and Error Analysis Method (PMV-CREAM), that is applicable to monitoring the cognitive reliability of oceanauts during deep-sea missions. Taking into account the difficult and variable operating environment of manned submersibles, this paper analyzed the cognitive actions of oceanauts during the various procedures required by deep-sea missions, and calculated the PMV index using human factors and dynamic environmental data. The Cognitive Failure Probabilities (CFP) were calculated using the extended CREAM approach. Finally, the CFP were corrected using the PMV index. This PMV-CREAM hybrid model can be utilized to avoid human error in deep-sea research, thereby preventing injury and loss of life during undersea work. This paper verified the method with "Jiaolong" manned submersible 7,000 m dive test. The"Jiaolong" oceanauts CR(Corrected CFP) is dynamic from 3.0615E-3 to 4.2948E-3, the CR caused by the environment is 1.2333E-3. The result shown the PMV-CREAM method could describe the dynamic human reliability of manned submersible caused by thermal environment.

A Human-centric and Environment-aware Testing Framework for Providing Safe and Reliable Cyber-Physical System Services

  • In-Young Ko;KyeongDeok Baek;Jung-Hyun Kwon;Hernan Lira;HyeongCheol Moon
    • Journal of Web Engineering
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    • v.19 no.2
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    • pp.139-166
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    • 2020
  • The functions, capabilities, and effects produced by the application services of cyber physical systems (CPS) are usually consumed by users performing their daily activities in a variety of environmental conditions. Thus, it is critical to ensure that those systems neither interfere with human activities nor harm the users involved. In this paper, we propose a framework for testing and verifying the safety and reliability of CPS services from the perspectives of CPS environments and users. The framework provides an environmentaware testing method by which the efficiency of testing CPS services can be improved by prioritizing CPS environments and by applying machinelearning techniques. The framework also includes a metric by which we can automate the test of the most effective services that deliver effects from physical devices to users. Additionally, the framework provides a computational model that assesses mental workloads to test whether a CPS service can cause cognitive depletion or contention problems for users. We conducted a series of experiments to show the effectiveness of the proposed approaches for ensuring the safety and reliability of CPS application services during the development and operation phases.

The Housework Performance of Husbands in Commuter Marriage and Its related Human Resources (Commuter Marriage 남편의 가사노동 수행실태와 이에 영향을 미치는 인적자원)

  • 채옥희
    • Journal of Families and Better Life
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    • v.20 no.2
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    • pp.215-225
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    • 2002
  • This research is intended to understand the housework performance of husbands that live away from their family and the human resources that may have effects while they do the housework. The research has been done by the interviews with twelve selected males who are married and live away from their family The results are as follows: First, the amount of time that the interviewees spend on the housework is less than thirty minutes a day. As for the clothing life area, they seem to depend on washers, cleaners and their wives for their laundry, except for six interviewees that wash their socks by hands. As for their food life area, they either have quick breakfast or do not have breakfast, and they go to a restaurant more than twice a day. Therefore, they tend to depend on services, and they only make the bed and clean the house. Second, affective components and cognitive components are the factors that make their housework difficult while physical components do not have any great effect. These two components have a great deal of effect on the interviewees'clothing related housework and food related housework.

Comparison of scopolamine-induced cognitive impairment responses in three different ICR stocks

  • Yoon, Woo Bin;Choi, Hyeon Jun;Kim, Ji Eun;Park, Ji Won;Kang, Mi Ju;Bae, Su Ji;Lee, Young Ju;Choi, You Sang;Kim, Kil Soo;Jung, Young-Suk;Cho, Joon-Yong;Hwang, Dae Youn;Song, Hyun Keun
    • Laboraroty Animal Research
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    • v.34 no.4
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    • pp.317-328
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    • 2018
  • Cognitive impairment responses are important research topics in the study of degenerative brain diseases as well as in understanding of human mental activities. To compare response to scopolamine (SPL)-induced cognitive impairment, we measured altered parameters for learning and memory ability, inflammatory response, oxidative stress, cholinergic dysfunction and neuronal cell damages, in Korl:ICR stock and two commercial breeder stocks (A:ICR and B:ICR) after relevant SPL exposure. In the water maze test, Korl:ICR showed no significant difference in SPL-induced learning and memory impairment compared to the two different ICRs, although escape latency was increased after SPL exposure. Although behavioral assessment using the manual avoidance test revealed reduced latency in all ICR mice after SPL treatment as compared to Vehicle, no differences were observed between the three ICR stocks. To determine cholinergic dysfunction induction by SPL exposure, activity of acetylcholinesterase (AChE) assessed in the three ICR stocks revealed no difference of acetylcholinesterase activity. Furthermore, low levels of superoxide dismutase (SOD) activity and high levels of inflammatory cytokines in SPL-treated group were maintained in all three ICR stocks, although some variations were observed between the SPL-treated groups. Neuronal cell damages induced by SPL showed similar response in all three ICR stocks, as assessed by terminal deoxynucleotidyl transferase dUTP nick end labeling (TUNEL) assay, Nissl staining analysis and expression analyses of apoptosis-related proteins. Thus, the results of this study provide strong evidence that Korl:ICR is similar to the other two ICR. Stocks in response to learning and memory capacity.

Development and Evaluation of Functional Group Activity Program on Institutionalized Aged (시설 노인을 위한 기능적 그룹활동 프로그램의 개발 및 운영 평가)

  • Bang, Yo-Soon;Kim, Hee-Young
    • Journal of muscle and joint health
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    • v.18 no.1
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    • pp.83-92
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    • 2011
  • Purpose: The purpose of this study was to identify the changes of physical function, perceptual and cognitive function, emotional function, and functional independence in the institutionalized aged according to functional group activity program (self help Tai Chi exercise plus functional task). Methods: Study subjects were 20 institutionalized aged from June to October in 2010. The subjects received functional group activity program two times a week for 15 weeks. Physical function (grip strength, coordination, lower extremity strength, balance, gait, trunk flexibility), perceptual and cognitive function, emotional function(depression, social skill), and functional independence were measured before and after the program. Results: The subjects showed significantly increased physical function (coordination, lower extremity strength, gait, trunk flexibility), perceptual and cognitive function, emotional function (depression, social skill), and functional independence. The functional group activity program may be an effective strategy for institutionalized elders to enhance their functions. Conclusion: The functional group activity program may be effective on elderly institutions which have limitation in human, material, environmental resources.

The Effects of Job Satisfaction on Job Performance with the Moderating Effects of Leadership (직무만족이 직무성과에 미치는 영향 및 리더십의 조절효과)

  • Lee, Ill-Ju;Lee, Sang-Chul;Kim, Yang-Kyun
    • The Journal of the Korea Contents Association
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    • v.19 no.8
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    • pp.544-555
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    • 2019
  • In today's business environment, not only human resources management but work efficiency is getting substantial attention as well. Employees are one of the most significant and valuable resources in an organization who can play a critical role in accomplishing organizational goals and purposes. This study examines the effect of employee job satisfaction(affective and cognitive satisfaction) on job performance. Furthermore, this study examines the moderating effect of leadership type (transactional and servant leadership) between job satisfaction on job performance. As a result, affective and cognitive satisfaction were shown to positively affect employee job performance. Especially, cognitive satisfaction has more influenced on job performance than affective satisfaction. Second, transactional and servant leadership were not shown to affect employee job performance. However, transactional leadership had a moderating effect between job satisfaction on job performance.

An English Essay Scoring System Based on Grammaticality and Lexical Cohesion (문법성과 어휘 응집성 기반의 영어 작문 평가 시스템)

  • Kim, Dong-Sung;Kim, Sang-Chul;Chae, Hee-Rahk
    • Korean Journal of Cognitive Science
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    • v.19 no.3
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    • pp.223-255
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    • 2008
  • In this paper, we introduce an automatic system of scoring English essays. The system is comprised of three main components: a spelling checker, a grammar checker and a lexical cohesion checker. We have used such resources as WordNet, Link Grammar/parser and Roget's thesaurus for these components. The usefulness of an automatic scoring system depends on its reliability. To measure reliability, we compared the results of automatic scoring with those of manual scoring, on the basis of the Kappa statistics and the Multi-facet Rasch Model. The statistical data obtained from the comparison showed that the scoring system is as reliable as professional human graders. This system deals with textual units rather than sentential units and checks not only formal properties of a text but also its contents.

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A Knowledge-based Question-Answering System: With A View To Constructing A Fact Database (지식기반 (Knowledge-based) 질의응답시스템: 사실 자료 (Faet Database)구축을 중심으로)

  • 신효필
    • Korean Journal of Cognitive Science
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    • v.13 no.1
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    • pp.41-51
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    • 2002
  • In this paper, I describe a knowledge-based question-answering system and significance of the system with a view to constructing a fact database. The knowledge-based system takes advantage of existing NLP-resources such as conceptual structures of ontologies along with morphotogical, syntactic and semantic analysis. The use of conceptual structures allows us to select right answers through inferences basically made by expansions of concepts. However, the work of constructing factual knowledge requires a great amount of acquisition time in large-scale applications because of the nature of human interference. This is why the procedure of acquiring factual knowledge cannot be fully automated. Apart from efficiency considerations. the knowledge-based system deserves serious consideration, I point out benefits of the system and describe the whole procedure of building the system in terms of a fact database.

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