• Title/Summary/Keyword: Human Services

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A Study on the Middle Age Women's Needs of Educare Services (중년 여성의 보육서비스에 대한 요구도)

  • Ahn, Ji-Yun
    • Korean Journal of Human Ecology
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    • v.6 no.2
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    • pp.1-14
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    • 1997
  • The purpose of this study was to find out middle age women's needs of the educare services. Furthermore this study was done to serve as the basic data for guidance and the preparation of effective educare services. For these purposes, the data were collected by using questionnare from to 305 middle age women living in T city. The data were analyzed by frequency, percentile, chi square analysis. The major findings of this research are as follows: 1. Most subjects of present study needs for the daycare center. Furthermore there were significant differences in the daycare management, caring agent, day care cost according to the school career. 2. They wantd nere home daycare center and part time daycare center. And there were no significant differences in general enviroment of daycare center according to the school career. 3. There were significant differences in 1)the standards of selection for teacher 2)teacher's educational level, 3)teacher's age according to the school level. And they wanted 'low school career but caring experiences' daycare teacher.

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New Paradigm for Agricultural Extention Service in the 21st-Century (21세기 농촌지도사업의 새 패러다임)

  • Kim, Jae-Ho
    • Journal of Agricultural Extension & Community Development
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    • v.6 no.2
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    • pp.3-15
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    • 1999
  • The objectives of this study were 1) to review the developmental process of agricultural extension services since 1960 in Korea, and 2) to suggest new paradigm of agricultural extension education in the 21st century. The study suggested major objectives of agricultural extension service in Korea should be focused on; 1) Agricultural technology transfer for environmentally friendly food production, 2) Diffusion of energy saving and safe farming technologies and upbringing export oriented agriculture, 3) Education and training of capable farmers for competitive world, and 4) Technological support for home improvement considering harmony of human, environment and life. To achieve major objectives of extension services the following strategies should be employed; 1) National administration and financing. 2) Farmer oriented services should be performed since extension education is originally two-way communication process to help farmers in better decision making, 3) Human resource development for extension educators to meet increasing demands of target population, and policy measures should be implemented to increase morale of extension educators, and 4) Role of public extension should be strengthened to meet needs of majority farmers and public interests in the knowledge based information society in the 21st century.

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Effect of Airscape Environment on Cabin Crew Performance Satisfaction and Organizational Loyalty (에어 스케이프 환경이 객실 승무원의 직무만족과 조직충성도에 미치는 영향)

  • Yeom, Ji-Hye;Hong, Yeong-Sik;Son, Tae-Bok
    • 한국항공운항학회:학술대회논문집
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    • 2015.11a
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    • pp.198-211
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    • 2015
  • Aviation industry, which is highly dependent on human resources, emphasizes airline's human resources management and performance check because quality of services provided to customers is closely related to airline's employees. Because roles of cabin crews take a significant portion of services provided to customers, airlines and cabin crews represent an inseparable relationship. Attitudes of cabin crews who plays the role of facing and dealing with customers directly in the process of providing flight related services are an essential factor that determines an image of an airline and actually have significant impact on the performance as well. By increasing performance satisfaction of cabin crews, organizational loyalty can be strengthened and such successful human resources management could have a positive effect on increasing customer satisfaction as well as revenues. From corporate's perspective, performance satisfaction of an employee is a crucial factor that decides the quality of service provided to customers that supports employee retention as well as client retention. This can eventually lead to organization loyalty that can positively affect overall work performance. Thus if corporates put efforts in and invests to improve and develop favorable attitudes and service quality within employees, performance satisfaction and organizational goals will be more effectively achieved.

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Effects of Voluntary Tutoring and Mandatory Tutoring on Academic Performance

  • Eun Hye KWON;John SMITH;Sukho LEE
    • Journal of Sport and Applied Science
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    • v.7 no.3
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    • pp.27-35
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    • 2023
  • Purpose: Providing tutoring services may be one of the most effective practices for improving academic performance and student retention. However, there is little information on the difference between mandatory tutoring (MT) and voluntary tutoring (VT) on the impact of student academic performance. This investigation compared the effectiveness of VT and MT services in the three upper level undergraduate classes. Research design, data, and methodology: Baseline data were collected in a spring semester where no tutoring of any kind was offered (control group (CG), n=78). The MT (n=104) was required in the following fall semester, and in the next spring semester only VT (n=97) was offered. Descriptive statistics and One-way ANOVA using IBM SPSS v23 (Chicago, IL) were used to analyze the final grades of the courses to identify differences in final grades between semesters. Results: Although final grades averaged from three classes were highest in the MT group, there were no statistical differences between the MT and VT groups, F(2, 292) = 1.150, p =.318. Conclusion: This study indicates there was no significant difference in academic performance between the two tutoring types, but that both tutoring services can be effective.

Design of Dialogue Management System for Home Network Control (홈네트워크 제어를 위한 대화관리시스템 설계)

  • Kim, Hyun-Jeong;Eun, Ji-Hyun;Chang, Du-Seong;Choi, Joon-Ki;Koo, Myung-Wan
    • Proceedings of the KSPS conference
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    • 2006.11a
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    • pp.109-112
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    • 2006
  • This paper presents a dialogue interface using the dialogue management system as a method for controlling home appliances in Home Network Services. In order to realize this type of dialogue interface, we first investigated the user requirements for Home Network Services by analyzing the dialogues entered by users. Based on the analysis, we were able to extract 15 user intentions and 22 semantic components. In our study, example dialogues were collected from WOZ (Wizard-of-OZ) environment to implement a reasoning model for generating meaningful responses for example-based dialogue modeling technique. An overview of the Home Network Control System using proposed dialogue interface will be presented. Lastly, we will show that the Dialogue Management System trained with our collected dialogues behaves properly to achieve its task of controlling Home Network appliances by going through the steps of natural language understanding, response reasoning, response generation.

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Consumers' Tolerance When Confronted with Different Service Types in Service Retailing

  • Chengcheng YU;Na CAI;Jinzhe YAN;Yening ZHOU
    • Journal of Distribution Science
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    • v.22 no.2
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    • pp.103-113
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    • 2024
  • Purpose: With the popularity of artificial intelligence (AI) in the service industry and occurrence ofservice failures in AI-based services, understanding human-robot interaction issues in service failure situations is especially important. Some issues which deserve further empirical investigation are whether consumers can develop the same tolerance for chatbots after service failure as they have for human agents, and the relationship between agent type and tolerance is mediated by the mechanisms of perceived warmth and perceived competence. Research Design, Data, and Methodology: This research experimentally collected and analyzed data from 119 university students who had experienced chatbots service failures. Differences in tolerance towards human agents and chatbots after experiencing service failures were explored, with a further examination of the mediating pathways between this relationship via perceived warmth and perceived competence. Results: Consumers are more tolerant ofservice failure with chatbots compared to service failure with human agents. Significant mediation of the relationship between service agent and service failure tolerance by perceived competence, while perceived warmth has no significant mediating effect. Conclusions: This research enhances our understanding of AI-assisted services, human-computer interaction, improves the service functionality of existing smart devices, and deepens the understanding of the relationship between consumer responses and behaviors.

Economic Contributions to Regional Economy of Home-based family Businesses (재택가족기업의 지역경제 기여도)

  • Kim Hyun-Jung;Joung Soon-Hee;Yuh Yoon-Kyung
    • Journal of Families and Better Life
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    • v.23 no.1 s.73
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    • pp.53-63
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    • 2005
  • Purpose of this study was to examine economic contributions to regional economic of home-based family businesses. Results showed that home-based family businesses create additional employments within the region, contribute to taxation of the regional economy, and improve regional financing. In addition, home-based family businesses do contribute to regional economy through consuming goods and services within the region and providing goods and services to the region. Through analyzing economic contributions to regional economy of home-based family businesses, it can be suggested that strong support for the home-based family businesses is needed for growth of the regional economy.

Consumer Complaint Behavior over Dissatisfaction with Beauty Salon Services (미용서비스 관련 소비자불만에 대한 대응행동)

  • Ryu Mi-Hyun
    • Journal of Families and Better Life
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    • v.23 no.4 s.76
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    • pp.79-89
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    • 2005
  • This study was conducted to encourage dissatisfied consumers to initiate an active complaining process over beauty salon services as well as to reduce consumer dissatisfaction at the time of using such services. A questionnaire survey was conducted with female consumers over the period between December 1 and December 20, 2004. A total of 753 questionnaires were used for the final analysis. The following findings were obtained: 1. Consumer dissatisfaction index with beauty salon services was 23.02 (65.77/100) and the respondents showed the highest level of dissatisfaction with the price. 2. The level of complaints about beauty salon services was very low, as shown by the index value 7.12 (25.43/100). Most of the respondents simply did not go back to the particular beauty shop, or complained privately to people around them when they felt dissatisfied with beauty service. 3. Benefit awareness and level of dissatisfaction had the greatest effect on the complaint behavior about unsatisfaction beauty salon services.

Real-time Estimation and Analysis of Time-based Accessibility and Usability for Ubiquitous Mobile-Web Services

  • Kim, Yung-Bok
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.5 no.5
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    • pp.938-958
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    • 2011
  • Ubiquitous web services have been expanding in various business areas with the evolution of wireless Internet technologies, accessible and usable with a variety of mobile Internet devices such as smart phones. Ubiquitous mobile-web information services can be evaluated for accessibility and usability with the mobile Internet devices interacting with mobile-web information servers. In human mobile-web activity, a web server could be a unified center for mobile-web interaction services as well as for real-time estimation and analysis of mobile-web interaction sessions. We present a real-time estimation and analysis scheme for time-based accessibility and usability in ubiquitous mobile-web services. With real-time estimation/analysis of sessions in a mobile-web server, we estimated the time-based accessibility and usability for comparison between different web services as well as for applications in mobile cloud computing services. We present empirical results based on the implementation of the real-time estimation/analysis scheme.

A Study on the Effects of Psychological Adaptation of Social Service Users on Family Relations

  • Jang, Chun-Ok
    • International Journal of Advanced Culture Technology
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    • v.10 no.3
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    • pp.156-163
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    • 2022
  • Social services are divided into care services and other support services for the elderly, children and the disabled. These social services are the subject of great policy interest in that they can create two effects at the same time: increase in labor demand for service providers and increase the possibility of long-term accumulation of human capital for service recipients. Therefore, this study aims to confirm the hypothesis according to whether the use of social services affects family relationships and the effects of social service users' psychological adaptation on marital and parent-child relationships even when other related variables are controlled. The final result of this thesis is a regression analysis to find out the effect of psychological adaptation on the family relationship, spouse relationship, and relationship with children of subjects who have experience using social services. -.661, p=0.001), the higher the psychological adaptation, the higher the spouse satisfaction (β=.465, p=0.001) and relationship satisfaction with children (β=.360, p=0.001). In other words, it was found that the more depressed the psychologically, the more negative the relationship with spouse and children.