• 제목/요약/키워드: Flexible work

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유연근무제에 대한 기업의 요구와 근로자의 요구 : CS(고객센터)기업 사례를 중심으로 (Business and Workers' Needs for Flexible Work Arrangements : Focusing on the Case of a Customer Center Business)

  • 김선미;이현아
    • 가정과삶의질연구
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    • 제32권3호
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    • pp.17-29
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    • 2014
  • This study attempted to explore business and workers'needs for flexible work arrangements focusing on the case of a customer center business. We conducted in-depth interview and focus group interviews with the CEO of the company as well as with workers employed at the company in order to identify their need for flexible work arrangements. The subject of this study is a customer service center business that offers a variety of flexible work arrangements. We found that there is a need for flexible work arrangements in terms of both businesses and workers. These results suggest that flexible work arrangements can be activated when they meet the needs of businesses and workers. Flexible work arrangements can be activated when they meet the businesses'goals in human resource management and workers'goals for achieving work-family balance.

외국계기업사례분석을 통한 유연근무제활성화방안 연구 (A Study on Activation Plans of Flexible Work Arrangements Based on a Qualitative Case Study of a Foreign-affiliated Firm)

  • 이현아;김선미;이승미
    • 가정과삶의질연구
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    • 제30권2호
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    • pp.173-187
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    • 2012
  • This qualitative case study focused on the activation plan of flexible work arrangements. We selected eight workers from a foreign affiliated firm that has various flexible work arrangements for in-depth interview and focus group interview. The workers were categorized into two groups; those who have experiences with flexible working and those who have needs for flexible working. We analyzed their condition of work-family life and experiences with flexible working. Through the focus group interview, we can find out the needs and suggestions about activation plans of flexible work arrangements.

Association Between Flexible Work Arrangement and Sleep Problems Among Paid Workers: Using 6th Korean Working Conditions Survey

  • Eunseun Han;Yongho Lee;Sanghyuk Lee;Shinhyeong Kim;Seunghon Ham;Wanhyung Lee;Won-Jun Choi;Seong-Kyu Kang
    • Safety and Health at Work
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    • 제15권1호
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    • pp.53-58
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    • 2024
  • Background: As social distancing persists and interest in work-life balance grows, more companies are adopting flexible work policies. While there have been studies on sleep disorders associated with different types of work, such as shift work, research exploring the relationship between flexible work schedules and sleep disorders is still limited, particularly among Korean workers. Methods: We performed a secondary analysis of the 6th Korean Working Conditions Survey, focusing on 31,243 paid workers out of a total of 50,538 participants. We defined flexible workers as those who set their own working hours. Sleep disorders were divided into three categories: 'difficulty falling asleep,' 'frequent waking during sleep,' and 'waking up feeling exhausted and fatigued.' Using scores derived from three specific symptoms, the Minimal Insomnia Symptoms Scale (MISS) was calculated to assess the prevalence of insomnia. We used chi-square tests to analyze demographic and job-related differences. A multivariate logistic regression analysis was employed to identify any relationship between flexible work schedules and sleep disorders. Results: Significant differences were found between flexible and non-flexible workers regarding age, income level, education level, and job type. Flexible workers reported sleep-related symptoms significantly more often. The odds ratio for insomnia was 1.40 (95% CI 1.21-1.61). For males, the odds ratio was 1.68 (1.36-2.08). Conclusion: This study establishes a correlation between flexible work schedules and sleep disorders among Korean salaried workers. Potential causes could include changes in circadian rhythm, increased work demands, and extended working hours. To precisely determine causality and associated diseases, further research is required.

일·가정 병립을 위한 유연근무제가 직무만족도에 미치는 영향 (A Study on the Influence of Flexible Work Scheme for Job-Family Connection on Job Satisfaction)

  • 김민성;임상호
    • 산업진흥연구
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    • 제3권2호
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    • pp.33-40
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    • 2018
  • 본 연구는 일 가정 병립을 위한 유연근무제가 직무만족도에 미치는 영향을 분석하였다. 직장인을 대상으로 설문지 총 73부를 분석하였다. 연구결과 첫째, 일 가정 병립을 위한 유연근무제가 직무만족도 상관관계는 근무만족도와 유연근무제현황, 근무만족도와 근무현황, 유연근무제현황과 조직만족도, 근무현황과 조직만족도는 통계적으로 유의하지 못한 것으로 나타났으나, 근무만족도와 조직만족도 간의 상관관계는 p<.01 유의수준의 .313으로 낮은 상관관계가 있는 것으로 나타났다. 둘째, 유연근무제가 직무만족도에 대한 회귀분석 결과, 일 가정 병립을 위한 유연근무제가 직무만족도에 통계적으로 유의한 영향을 미치지 못한 것으로 분석되었다. 셋째, 근로자의 자녀명수와 평균근속년수 간에는 유의적인 관련성이 있는 것으로 나타났다. 평균근속년수 5년 이하는 자녀없음(38.4%), 1명(15.1%), 2명(11%) 자녀없음에서 높게 나타나는 것을 알 수 있으며, 평균근속년수 21년 이상은 자녀2명(9.6%)에서 많다는 것을 알 수 있다. 본 연구는 일 가정 병립을 위한 유연근무제가 직무만족도에 미치는 영향을 분석함으로써 유연근무제 활성화로 유연근무제 정착 및 직무만족도를 높여 효과성을 검증한 데 연구의 의의가 있다.

스마트 유연근무제 유형에 관한 연구 (Clustering Analysis of Smart Flexible Work Arranagement)

  • 정진택;이윤묵
    • 디지털융복합연구
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    • 제11권11호
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    • pp.169-175
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    • 2013
  • 스마트 유연근무는 개인이 직장과 가정에서 요구되는 역할 균형을 가능하도록 하는 주요 정책수단으로 최근 관심을 받아 왔다. 본 연구는 유연근무를 시범적으로 시행하고 있는 광역자치단체 공무원들을 대상으로 스마트 유연근무제 유형에 대해 살펴보고, 조직단위 별 스마트 유연근무 유형을 분석하고 근로 장소 유연성, 근로시간 유연성 과 근로 장소 및 시간 융합 유연성 등 스마트 유연근무제 유형별 성공요인을 분석하였다. 분석결과 직장영역과 가정영역 별 유연근무의 특성에 차이가 있는 것으로 나타났고 구체적으로 가정 및 직장 융합 영역이 유연근무에 가장 중요한 성공요인으로 밝혀졌으며 이에 따른 정책적 시사점을 도출하였다.

공직사회 유연근무제 활용 만족도의 선행요인과 결과요인에 관한 연구: 조직문화와 조직효과성 관련 요인 및 삶의 질을 중심으로 (Examining the Antecedents and Consequences of Public Officials' Satisfaction with the Flexible Work System)

  • 김주윤;손지연
    • Human Ecology Research
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    • 제61권4호
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    • pp.521-541
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    • 2023
  • The purpose of this study is to demonstrate the antecedent and consequential factors of satisfaction with the flexible working system. Organizational culture was examined as an antecedent factor, while job satisfaction, work performance, organizational commitment, turnover intention, and quality of life were examined as outcome factors. The data of 2,785 public officials who used the flexible work system in the Korea Institute of Public Administration (2022) data set were analyzed using SPSS 28.0. and PROCESS macro's Model 4. The main research findings are as follows. First, organizational cultures that respect individuality and cooperation, supports management, and aims for work autonomy all positively and significantly affect satisfaction with the flexible working system. When ranking the size of influence by the type of organizational culture, work autonomy, respect for individuality, and a cooperative organizational culture had a positive impact in that order, with work autonomy being the most influential factor. In addition, the public officials' age, job preparation period, self-evaluation of workload, and overtime working hours are significant antecedents of satisfaction with the flexible work system. Second, when examining consequential factors, a high level of satisfaction with the flexible working system affects job satisfaction (+), work performance (+), organizational commitment (+), turnover intention (-), and quality of life (+). Job satisfaction was an especially valid mediator between satisfaction with the flexible working system and other consequential factors, including work performance, organizational commitment, turnover intention, and quality of life.

Influence of COVID-19 Anxiety on Vigor and Innovative Work Behavior: Mediated Moderation of Flexible Work Arrangement

  • Jonghun Sun;Yoon Soo Jun
    • 감성과학
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    • 제26권2호
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    • pp.3-12
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    • 2023
  • The present study examines the impact of COVID-19 anxiety on employees' psychological resources and behaviors, drawing on the conservation of resources theory. We also investigate whether flexibility in work contexts has a meaningful effect on employees' responses to the pandemic. A total of 284 working adults participated in an online survey consisting of self-reporting questionnaires that assessed levels of COVID-19 anxiety, vigor, innovative work behavior, and flexible working arrangements. The results showed that the level of vigor mediated the positive relationship between COVID-19 anxiety and innovative work behavior, and the perceived level of flexible working arrangements moderated this mediation effect positively. The findings highlight the importance of considering employees' psychological resources and work arrangements in managing the negative impact of COVID-19-related anxiety. This study provides theoretical and practical implications for organizations to better understand the psychological processes that employees undergo during a crisis. Further research on diverse work settings and cultural backgrounds is needed to expand on the present findings.

유연근무제도가 기혼여성의 일-가정 갈등 및 촉진, 직무만족에 미치는 영향: 패널분석 방법을 이용하여 (The effects of flexible work arrangements on work-family conflict and facilitation, and job satisfaction for married working women: A longitudinal analysis)

  • 한영선;정영금
    • 가족자원경영과 정책
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    • 제18권4호
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    • pp.1-26
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    • 2014
  • This study analyzes the effects of the three types of flexible work arrangements (part-time, flexitime, and reduced working hours for childcare) available in Korea on work-family conflict, facilitation, and job satisfaction for married working women ages 15-49. The study employs a panel analysis based on the first to the fourth data from the Korean Longitudinal Survey of Women & Families (KLoWF). The major results are as follows. First, the availability of part-time jobs and reduced working hours to facilitate childcare is significantly related to work-family conflict for married women. If a married woman is employed in a part-time position or if reduced working hours for childcare are available, the conflict within the family caused by the job is reduced. Second, none of the three types of flexible work arrangements have a statistically significant influence on work-family facilitation for married women. Third, the availability of reduced working hours for childcare has a positive effect on the job satisfaction of married women. In conclusion, flexible working hours for women who are raising children are the main factor in reducing the negative effect of a job on a woman's family life as they contribute to work and family compatibility.

Observations on Spatial Characteristics for Successful Smart Offices and Smart Work Centers

  • Koo, Sanghoe;Lee, Hyunhee
    • Architectural research
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    • 제19권2호
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    • pp.27-33
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    • 2017
  • Advances in information and mobile technologies have changed the traditional firm ways of working very flexible, collaborative and innovative, resulting in the changes in work place structures and layouts. Despite the growing body of literature examining the novel ways of working, which is called smart work, there is little academic attentions paid to the spatial aspects of new work places, namely smart offices and smart work centers. This research explores the spatial changes of work places that improve business efficiency and collaboration among workers suitable for the novel ways of working. Conducting in-depth field surveys on selected cases, we analyzed the changes in spatial structure and operation policies of smart offices and smart work centers. From this survey, we observed that the new work places under study take various novel spatial forms and they have flexible operating policies such as flexible seating and flexible work hours. We also found that it would be difficult to change existing business practices and typical ways of performing tasks, without changing the bureaucratic spatial designs and layouts. Future studies are suggested to examine how spatial structures and layouts of offices have impacts on space utilization, collaboration, creativity, and job satisfaction.

인구통계적 응집성이 기업성과에 미치는 영향에서 HR 제도의 역할 탐구: 순환근무와 탄력근무를 중심으로 (The Roles of HR Practices in the Relationship between Demographic Cohesion and Firm Performance: Focusing on Job Rotation and Flexible Work Arrangement)

  • 권인수;이하은;김상준
    • 아태비즈니스연구
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    • 제12권4호
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    • pp.193-209
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    • 2021
  • Purpose - The purpose of this study is to specify the relationship between demographic cohesion and firm performance by examining the roles of HR practices, such as job rotation and flexible work arrangement. Design/methodology/approach - This study samples 1,093 firms in Korea and collects their data between 2007 and 2017 from Workplace Panel Survey, a database from Korea Labor Institute. The demographic cohesion is measured using the Herphindal-Hershman index and the firm performance is measured with net incomes. This study employs a fixed-effects model for the estimation of firm performance with respect to demographic cohesion, job rotation, and flexible work arrangement. Findings - There is a positive relationship between demographic cohesion and net incomes. And the relationship is positively moderated by job rotation. However, flexible work arrangement shows a mixed moderation. Research implications or Originality - Differentiated from the studies on demographic diversity, this study shows that demographic cohesion has a mixed impact on firm performance. While demographic cohesion can improve firm performance through trust building, in-group favoritism, and collective identity it entails internal conflicts. However the link between demographic cohesion and firm performance is moderated by job rotation and flexible work arrangement. While there is a positive moderation of job rotation, there is a negative moderation of flexible work arrangement.