• Title/Summary/Keyword: Factors Influencing Satisfaction

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A Study on the Recognition Level of Traditional Market Users on Return Intention (소비자의 전통시장에 대한 인식수준이 재 방문의도에 미치는 영향 연구 : 목포지역 소비자를 중심으로)

  • Kim, Pan-Jin
    • The Journal of Industrial Distribution & Business
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    • v.8 no.5
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    • pp.77-85
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    • 2017
  • Purpose - The purpose of this study is to investigate the variables that lead consumers to visit traditional markets and buy market goods. Thus, the current research examined the relationship between satisfaction and return intention as among the factors influencing loyalty. Research design, data, and methodology - This study was conducted to examine the effects of the perceived level of factors on loyalty and how it influenced consumers' visits to traditional markets in 125 adult adolescents and women living in Mok-po area. The results of the questionnaire were obtained. The statistical data of the questionnaire were verified by SPSS. Results - In this study, consumers' perception level of eight loyalty factors can be perceived by the traditional Korean market. The empirical analysis is summarized as follows. First, by selecting five representative variables influencing intention to return to traditional markets, Mok-po area consumers were affected by the intention to revisit according to the intensity of recognition level among these variables. Second, the higher the perceived level of product price, quality of access (accessibility) among the factors that consumers perceive as important factors in visiting traditional markets were heightened. Third, Mokpo residents are aware of the main important factors of visiting the market such as receiving a friendly atmosphere (image) about traditional market, market environment (hygiene and cleanliness), connection with the local economy, and customer service such as kindness, refund and return. These loyalty factors did not affect consumers' intention to revisit. In other words, image, environment, regional economic linkage, and these factors did not have a positive effect on revisit intention. Conclusions - The empirical analysis of this study suggests that factors that directly affect loyalty among the key factors that play a major role in visiting traditional markets should be identified and developed as loyalty factors. It is necessary to identify the key factors influencing the satisfaction and loyalty of traditional market users, and operate a system that systematically and comprehensively manages and evaluates them. In order to do this, the government, the local governments, and related organizations should regularly conduct loyalty and satisfaction surveys on visa recognition levels and establish strategies for dramatic improvement measures.

Influencing Factors of Sexual Intimacy and Satisfaction among Women within 1 Year after Mastectomy (유방절제술 후 1년 이내 여성의 성적 친밀감과 성만족에 영향을 미치는 요인)

  • Kim, Sunyoung;Ahn, Sukhee
    • Women's Health Nursing
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    • v.25 no.2
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    • pp.219-231
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    • 2019
  • Purpose: The purpose of this study was to identify the levels of body image, sexual intimacy, and sexual satisfaction, and to explore factors affecting sexual intimacy and satisfaction among women within one year of mastectomy. Methods: The present study was a cross-sectional survey and involved 101 women who had undergone mastectomy at a University hospital of D city, Korea. Measurement included the scales of body image, sexual intimacy, and sexual satisfaction. Results: Mean age of the subjects was 51 years. Scores of the body image, sexual intimacy, and sexual satisfaction were 59.62, 90.69, and 69.04, respectively. Body image, sexual intimacy, and sexual satisfaction were significantly related to each other. Sexual intimacy was higher when women were of young age (${\beta}=-.32$), had a shorter period since surgery (${\beta}=-.24$), and with higher levels of body image (${\beta}=.37$). Sexual satisfaction was higher when women had higher levels of body image (${\beta}=.19$) and greater levels of sexual intimacy (${\beta}=.74$). Conclusion: Higher levels of body image and greater levels of sexual intimacy were identified as the significant factors influencing sexual satisfaction among these women. Future research with a mixed-method research is needed to gain a deep understanding of the sexuality between women and their husbands.

Comparison of Factors Influencing Satisfaction of the Field Practice Program in Library and Information Science between College and University Students (문헌정보학 전공 학생의 현장실습만족도에 영향을 미치는 요인에 관한 학제별 비교 연구)

  • Cha, Sung-Jong
    • Journal of the Korean Society for Library and Information Science
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    • v.49 no.2
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    • pp.355-379
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    • 2015
  • This study was performed to analyze the factors influencing satisfaction of the field practice program in Library and Information Science majors by college and university students and to investigate its effect relationship. So, we are trying to present the appropriate methods of improving the field practice program in Library and Information Science majors. We surveyed 90 college students and 80 university students of Library and Information Science across the country who participated in the field practice program in libraries and information service providers. As a result, the satisfaction level of professional leader were the highest and the satisfaction level of practice preparations were the lowest in the college and university students all. The results of multiple regression analysis between the satisfaction level and the related variables of college and university students indicated that 'major satisfaction' factors, 'interpersonal relationship' factors are the significant factors in the college students and 'major satisfaction' factors, 'private practice experience' factors are the significant factors that contribute the satisfaction level in the university students. Therefore, the intervention programs on the basis of the influencing factors such as major satisfaction, interpersonal relationship and private practice experience should be developed of improve satisfaction of the field practice in Library and Information Science students.

Factors influencing turnover intention in new dental hygienists (신규치과위생사의 이직의도와 영향요인)

  • Min, Hee-Hong;Kim, Young-Suk
    • Journal of Korean society of Dental Hygiene
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    • v.16 no.6
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    • pp.1047-1055
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    • 2016
  • Objectives: The purpose of the study was to investigate the factors influencing turnover intention in new dental hygienists. Methods: A self-reported questionnaire was filled out by 202 new dental hygienists in Gyeonggido, Chungcheongdo, Jeollado, and Gyeongsangdo from March 1 to April 24, 2016. Data were analyzed using SPSS WIN 19.0 program. The questionnaire consisted of general characteristics of the subjects (7 items), job-related characteristics (6 items), turnover intention (7 items), burnout (6 items), job satisfaction (13 items), job stress (10 items), organizational commitment (6 items), and critical thinking disposition (8 itmes). Results: Turnover intention was 2.92 points and burnout was 3.26 points. Each of job satisfaction, organizational commitment, and critical thinking disposition was 3.27, 2.95, and 3.32, respectively. Conclusions: The factors influencing turnover intention included age, job stress, job satisfaction, job burnout, and organizational commitment. Among them, job burnout had the highest impact on turnover intention.

The Effects of Service Quality Factors on Customer Satisfaction and Intention of Revisit in Korean Medicine Hospital (한방병원의 서비스 품질요인이 고객 만족도와 재이용의도에 미치는 영향)

  • Lee, Jaeeun;Yang, Jonghyun;Chang, Dongmin
    • Korea Journal of Hospital Management
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    • v.22 no.3
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    • pp.18-30
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    • 2017
  • This study was performed to analyze systematically and validate empirically the influence of korean medicine service quality on satisfaction factors and revisiting intention. The candidates were patients visiting the one korean medicine hospital in Gyeongnam. We took a direct survey collected during 15 days May 1 to 15, 2016. For the survey I distributed a total of 250 questionnaire and used the final 230 of them in verifying this research model except unreliable data. The collected data were used statistics program SPSS WIN 22.0 and the research model were examined by AMOS 18.0. The main research results are follows. First, the most influencing factors on consumer satisfaction were public image factors and then human factors. and then effectiveness factors. Second, the most influencing factors on reuse intention were public image factors and then physical factors. Third, human and effectiveness factors of service quality factors in korean medicine hospital did not effect on revisiting intention directly but, effected on revisiting intention through mediation role of the customer satisfaction. Forth, satisfaction on the significant effect on reuse intention. so satisfaction has proved to be a important factor for reuse intention. The results of this study are expected to contribute to management efficiency and developmental improvement on korean medicine hospital policy and management efficiency and be used as a basis for leading to national health promotion through the development of korean medicine service.

Factors Influencing Turnover Intention in Clinical Nurses: Compassion Fatigue, Coping, Social Support, and Job Satisfaction

  • Yang, Young Hee;Kim, Jong Kyung
    • Journal of Korean Academy of Nursing Administration
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    • v.22 no.5
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    • pp.562-569
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    • 2016
  • Purpose: This study was done to construct and verify a model of turnover intention in clinical nurses, considering the effects of compassion fatigue, coping, social support, and job satisfaction. Methods: For this study a cross-sectional correlational design was used. Participants were 283 clinical nurses in four general hospitals. Data were collected using a questionnaire and were analyzed with descriptive statistics, Pearson correlation coefficient and path analysis. Results: The modified model of turnover intention had a good fit in this study. Turnover intention was influenced by job satisfaction, and job satisfaction was affected by workload, problem-focused coping, peer support, family-friend support and compassion fatigue. Compassion fatigue was associated with occupational trauma events, problem-focused coping and emotional-focused coping. Job satisfaction was the most important factors controlling nurse's turnover intention. Conclusion: Findings show that job satisfaction, compassion fatigue, and traumatic events are important factors influencing turnover intention. Nurse managers try to manage job satisfaction, compassion fatigue, support, and coping for nurses, it could be expected making proper nursing circumstance.

Effect of Career Development and Career Plateau on Career Satisfaction of Nurses (경력개발과 경력정체가 간호사의 경력만족에 미치는 영향)

  • Kim, Yo Na
    • Journal of Korean Public Health Nursing
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    • v.30 no.1
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    • pp.83-92
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    • 2016
  • Purpose: In this study, factors affecting career satisfaction of nurses were explored in the career development and career plateau. Methods: Participants were 143 nurses drawn from a general hospital in Busan. independent t-test, one way ANOVA and Hierarchial multiple regression with SPSS/WIN 18.0 program were used for data analysis. Results: The mean score of career satisfaction was 2.85/5, Career development was 2.99/5, and career plateau obtained 2.53/5. The extent of the career satisfaction differ according to age(F=3.60, p=.030), marital status(t=2.42, p=.017), current position(F=6.61, p=.002), total clinical career(F=3.36, p=.023), and work unit(t=0.95, p=.029). The influencing factors in career satisfaction of clinical nurses were organizational career management, career plateau and individual career planning. $R^2=.415$. Organizational career management was the highest significant predictor of career satisfaction(${\beta}=.325$). Conclusion: Factors influencing career satisfaction were organizational career management, career plateau and individual career planning. Thus a program for career development of organization is needed.

The Effects of Consumption Value of Female Consumers who Buy Bakery Goods on Impulse Buying and Purchase Satisfaction (베이커리제품을 구매하는 여성소비자의 소비가치가 충동구매와 구매만족도에 미치는 영향)

  • Chung, Hye-Sun;Sim, Ji-Suk;Lee, Jong-Jin
    • Culinary science and hospitality research
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    • v.23 no.8
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    • pp.27-39
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    • 2017
  • This study was to examine how consumption value of female consumers affects impulse consumption and purchase satisfaction when they buy bakery goods, present specific determinant factors that affect them, and identify its influencing factors. The survey was conducted with those who have bought bakery goods of female consumers in Seoul and Kyonggi area, using a convenience sampling method. After a total of 400 responses was collected, 366 responses were included for the multiple regression analyses in order to test the hypotheses. To summarize findings from this study, analysis of the first hypothesis showed that "emotional impulse buying," "stimulating impulse buying," "reminder impulse buying," and "situational impulse buying" among impulse buying factors in consumption value factors had positive effects. The second hypothesis analyzed that "emotional impulse buying," "stimulating impulse buying," and "situational impulse buying" gave positive impacts on "purchase satisfaction," while "reminder impulse buying" had no influence. Analysis of the third hypothesis demonstrated that "consumption value" had positive effects on "purchase satisfaction." These findings were significant to examine consumption value that show the consuming pattern of consumers, analyze influencing factors on impulse buying of female consumers, and further present marketing strategies used for advantageous tools with competing stores to bakery owners or marketers.

A Study on the Factors Influencing the Learning Satisfaction of Records Management Cyber Education (기록물 사이버교육의 학습만족도 향상을 위한 영향 요인 연구)

  • Na, Kyeongwon;Chang, Wookwon
    • Journal of Korean Society of Archives and Records Management
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    • v.22 no.1
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    • pp.61-82
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    • 2022
  • This study aims to investigate the factors influencing the learning satisfaction of records management cyber education that is opened and operated by the National Archives of Korea, as well as to improve the quality of cyber education program. Cyber education consisted of an introductory course, an intensive course, and a liberal arts course. As the major factors for learning satisfaction, "validity of content structure, interaction between professors and learners, learning motivation, active learning attitude, ease of use environment, and level of organizational support" were set. An online survey was conducted on the learning satisfaction according to the curriculum of each course. The survey was conducted to 107 institutions with specialized records management personnel, and additional in-depth interviews were also conducted. The survey analysis consisted of factor analysis, independent sample T-test, analysis of variance (ANOVA), correlation analysis, and multiple regression analysis. As a result of the study, the factors influencing learning satisfaction were found in the order of interaction between professors and learners, learning motivation, and validity of content structure.

The Effect of Factors on Continuous Use of Video Telephony Service for Mobile Devices (영상통화 서비스의 지속적인 사용 요인에 관한 연구)

  • Yang, Seok-Won;Whang, Jae-Hoon
    • Journal of Information Technology Applications and Management
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    • v.17 no.1
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    • pp.107-125
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    • 2010
  • The purpose of this research is to identify the critical factors influencing on the continuous use of video telephony service for mobile devices. An empirical analysis has been performed by using service quality, brand image, price, fun as influencing factors, and satisfaction and commitment as mediating factors. The partial least squares(PLS) methodology with 228 questionnaires has been conducted. The results indicated that brand image, price, and fun were mediated by satisfaction and commitment to have a statistically significant influence on continuous use of video telephony service. Service quality showed a significant effect on continuous use mediated by satisfaction while it did not show any influence through commitment. Based on the results, companies in the communication service industry should consider and focus on the improved brand image, appropriate fees, and individual preferences for fun for the successful marketing activities, and should also maintain amicable relations with their customers.

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