• Title/Summary/Keyword: Evaluation of Websites

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A study on the evaluation and improvement of web accessibility and usability of Korea government department websites (국내 중앙행정기관 웹사이트의 접근성과 사용성 평가 및 개선방안 연구)

  • Moon, Tae-Eun;Moon, Hyung-Nam
    • 한국경영정보학회:학술대회논문집
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    • 2008.06a
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    • pp.786-793
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    • 2008
  • This research is carried out being divided into a first evaluation and second evaluation. A Study is carried out on first, the accessibility compliance level of Korea government department websites and second, whether the site which complies well with web accessibility increases web usability for users through a web usability evaluation. The evaluation result, web sites which comply well with the web accessibility guidelines were observed to increase web usability for both normal and disabled people but web sites which do not comply well were observed to lower the web usability making the web sites unavailable or inconvenient to use. Therefore, it can be concluded that there is a very close interrelationship between web accessibility and usability and thus compliance with web accessibility is not an option but a mandatory requirement.

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Evaluation of Promotional Internet Health Information about Health Functional Foods (주요 건강기능식품 관련 홍보용 인터넷 건강 정보에 대한 평가)

  • Choi, Ji Young;Lee, Jin-Seok
    • Korean Journal of Health Education and Promotion
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    • v.31 no.2
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    • pp.65-78
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    • 2014
  • Objectives: The aim of this study is to evaluate promotional Internet health information on health functional foods with regard to labeling information, website structure, and overall quality. Methods : The websites of 15 producers of three health functional foods (Red ginseng, vitamin, aloe) were selected. Ministry of Food and Drug Safety (MFDS) required labeling information was used to evaluate the integrity of basic information, and the structural properties of the websites were investigated. Moreover, DISCERN instrument was used to evaluate reliability and quality of information. Results : 1) Among MFDS required labeling information, seven items, including 'sell by date', and 'possible side effects' were not fully specified, and only 6.7% of Internet advertisements provided 'possible side effects'. 2) Each of 92.9% of these websites offered 'Introducation to websites and producers', and 'customer service', whereas only 64.3% and 42.9% of these websites offered 'FAQ about website utilization' and 'multilingual support', respectively. 3) The evaluation using DISCERN instrument showed the scores of $2.03{\pm}0.24$ in reliability, $1.87{\pm}0.28$ in quality, and $2.10{\pm}0.55$ in overall quality. Conclusions : Current promotional Internet health information on health functional foods has various weaknesses in terms of reliability and quality that need to be improved.

An Evaluation of Web Accessibility Related to Tripitaka Koreana Websites (국내 대장경 관련 웹 접근성 평가)

  • Kim, Heesop;Seo, Jiwoong;Lee, Jee min
    • Journal of the Korean Society for Library and Information Science
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    • v.52 no.1
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    • pp.87-112
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    • 2018
  • The objective of this research is to measure the quality of web accessibility of Tripitaka Koreana websites. To achieve this research aim, three typical websites were selected, and conducted both the system-based evaluation and the user-based evaluation using the six common indicators. It found that no website satisfied with the 95% accessibility level in all six indicators, and users were more likely to respond positively to the high level of web accessibility results from the system-based evaluation (i.e., providing alternate texts, providing titles, displaying the basic languages, performing user requests, and providing labels). We suggested some ideas to increase the web accessibility based on the results of analysis.

A Study on the ICT-based Disability Evaluation Applications for Special Needs Education (특수 교육을 위한 ICT 기반의 장애 평가 애플리케이션 연구)

  • Jeong, Jongmun;Jung, Daeyoung;Hwang, Mintae
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.7 no.3
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    • pp.889-899
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    • 2017
  • Various efforts and technical development for integrating the ICT technologies to the area of special needs education have been continuing. In this paper we have studied and implemented various ICT-based disability evaluation websites and mobile applications for special needs education and also verified their usefulness from the field test at disability schools. The valuer can access the websites and mobile applications for autistic behavior or learning disability evaluation at the any places and by any devices such as laptop, PC, smartphone and tablet PC. And all the evalation results are stored into and managed at the server database and shared with websites and mobile applications to integrate together easily. From the study about disability evaluation and implementation results we have a confidence that they will be useful to support the seamless evaluation and the continuous monitoring services for the disabled at the special needs education fields.

A Study on Frequency Analysis of Websites Quality Evaluation Factors (웹사이트 품질평가 요인들의 빈도분석에 관한 연구)

  • Kwon, Youngjik
    • Journal of Korea Society of Industrial Information Systems
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    • v.21 no.4
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    • pp.55-66
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    • 2016
  • In this paper, 99 evaluation factors for website quality were derived from 79 research papers. Among them, 19 factors which are quoted in more than 7 research papers are summarized. The followings show such summarized factors: (1) Reliability (2) Ease of use (3) Design (4) Response time (5) Information Quality (6) Learnability (7) Accessibility (8) Effectiveness (9) Navigation (10) Sensibility (11) Accuracy (12) Contents (13) Aesthetic Impression (14) Completeness (15) Sympathy (16) Security (17) Delivery (18) Interaction (19) Responsibility.

Methodology for Identifying Issues of User Reviews from the Perspective of Evaluation Criteria: Focus on a Hotel Information Site (사용자 리뷰의 평가기준 별 이슈 식별 방법론: 호텔 리뷰 사이트를 중심으로)

  • Byun, Sungho;Lee, Donghoon;Kim, Namgyu
    • Journal of Intelligence and Information Systems
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    • v.22 no.3
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    • pp.23-43
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    • 2016
  • As a result of the growth of Internet data and the rapid development of Internet technology, "big data" analysis has gained prominence as a major approach for evaluating and mining enormous data for various purposes. Especially, in recent years, people tend to share their experiences related to their leisure activities while also reviewing others' inputs concerning their activities. Therefore, by referring to others' leisure activity-related experiences, they are able to gather information that might guarantee them better leisure activities in the future. This phenomenon has appeared throughout many aspects of leisure activities such as movies, traveling, accommodation, and dining. Apart from blogs and social networking sites, many other websites provide a wealth of information related to leisure activities. Most of these websites provide information of each product in various formats depending on different purposes and perspectives. Generally, most of the websites provide the average ratings and detailed reviews of users who actually used products/services, and these ratings and reviews can actually support the decision of potential customers in purchasing the same products/services. However, the existing websites offering information on leisure activities only provide the rating and review based on one stage of a set of evaluation criteria. Therefore, to identify the main issue for each evaluation criterion as well as the characteristics of specific elements comprising each criterion, users have to read a large number of reviews. In particular, as most of the users search for the characteristics of the detailed elements for one or more specific evaluation criteria based on their priorities, they must spend a great deal of time and effort to obtain the desired information by reading more reviews and understanding the contents of such reviews. Although some websites break down the evaluation criteria and direct the user to input their reviews according to different levels of criteria, there exist excessive amounts of input sections that make the whole process inconvenient for the users. Further, problems may arise if a user does not follow the instructions for the input sections or fill in the wrong input sections. Finally, treating the evaluation criteria breakdown as a realistic alternative is difficult, because identifying all the detailed criteria for each evaluation criterion is a challenging task. For example, if a review about a certain hotel has been written, people tend to only write one-stage reviews for various components such as accessibility, rooms, services, or food. These might be the reviews for most frequently asked questions, such as distance between the nearest subway station or condition of the bathroom, but they still lack detailed information for these questions. In addition, in case a breakdown of the evaluation criteria was provided along with various input sections, the user might only fill in the evaluation criterion for accessibility or fill in the wrong information such as information regarding rooms in the evaluation criteria for accessibility. Thus, the reliability of the segmented review will be greatly reduced. In this study, we propose an approach to overcome the limitations of the existing leisure activity information websites, namely, (1) the reliability of reviews for each evaluation criteria and (2) the difficulty of identifying the detailed contents that make up the evaluation criteria. In our proposed methodology, we first identify the review content and construct the lexicon for each evaluation criterion by using the terms that are frequently used for each criterion. Next, the sentences in the review documents containing the terms in the constructed lexicon are decomposed into review units, which are then reconstructed by using the evaluation criteria. Finally, the issues of the constructed review units by evaluation criteria are derived and the summary results are provided. Apart from the derived issues, the review units are also provided. Therefore, this approach aims to help users save on time and effort, because they will only be reading the relevant information they need for each evaluation criterion rather than go through the entire text of review. Our proposed methodology is based on the topic modeling, which is being actively used in text analysis. The review is decomposed into sentence units rather than considering the whole review as a document unit. After being decomposed into individual review units, the review units are reorganized according to each evaluation criterion and then used in the subsequent analysis. This work largely differs from the existing topic modeling-based studies. In this paper, we collected 423 reviews from hotel information websites and decomposed these reviews into 4,860 review units. We then reorganized the review units according to six different evaluation criteria. By applying these review units in our methodology, the analysis results can be introduced, and the utility of proposed methodology can be demonstrated.

An Evaulation of University Sites in Korea Based on Information Architecture Criteria (인포메이션 아키텍처의 기준에 의거한 대학사이트 평가에 관한 연구)

  • 오삼균
    • Journal of the Korean Society for information Management
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    • v.18 no.3
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    • pp.115-138
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    • 2001
  • The purpose of this study is to provide general principles to be used in designing university websites from the perspective of information architecture. Quantitative and qualitative evaluation criteria of web sites were developed based on information architecture principles. The students taking IA class were directly involved in constructing the evaluation criteria and they can be classified into four categories: 1) information organization; 2) navigation system; 3) labeling system; and searching system. These criteria were employed in evaluating twenty randomly selected university websites in Korea. General principles to be used in designing university websites were developed based on the findings of the study. They are composed of four major components in designing: 1) systematic information organization; 2) flexible navigation system; 3) consistent labeling system; and 4) efficient searching system.

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Robust URL Phishing Detection Based on Deep Learning

  • Al-Alyan, Abdullah;Al-Ahmadi, Saad
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.14 no.7
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    • pp.2752-2768
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    • 2020
  • Phishing websites can have devastating effects on governmental, financial, and social services, as well as on individual privacy. Currently, many phishing detection solutions are evaluated using small datasets and, thus, are prone to sampling issues, such as representing legitimate websites by only high-ranking websites, which could make their evaluation less relevant in practice. Phishing detection solutions which depend only on the URL are attractive, as they can be used in limited systems, such as with firewalls. In this paper, we present a URL-only phishing detection solution based on a convolutional neural network (CNN) model. The proposed CNN takes the URL as the input, rather than using predetermined features such as URL length. For training and evaluation, we have collected over two million URLs in a massive URL phishing detection (MUPD) dataset. We split MUPD into training, validation and testing datasets. The proposed CNN achieves approximately 96% accuracy on the testing dataset; this accuracy is achieved with URL schemes (such as HTTP and HTTPS) removed from the URL. Our proposed solution achieved better accuracy compared to an existing state-of-the-art URL-only model on a published dataset. Finally, the results of our experiment suggest keeping the CNN up-to-date for better results in practice.

The Evaluation of the Information Service and Community Factors in Korean Public Websites (공공 웹사이트의 정보서비스 및 커뮤니티 요소 평가 -한국 관공서, 군, 경찰 홈페이지를 중심으로-)

  • 이재관
    • Journal of the military operations research society of Korea
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    • v.29 no.1
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    • pp.76-87
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    • 2003
  • This paper proposes that we need a simpler method for developing the Website strategy for public institutions. The research objectives are threefold: (1) A model that relates to the monitoring of Website strategy in the public sector is proposed. The model includes basic dimensions and a $2{\times}3$ matrix that is a simplified version of the Mohammed et dl.s Marketspace Matrix. (2) The model is tested empirically with a sample of 56 Websites selected from govemment agencies, military organizations and police stations in Korea. (3) The effect of dimension/factors on the innovation level is tested. A special attention is paid to online attracting that is important for public institutions which usually do not use offline advertising aggressively. Results from regression analyses show that main dimensions (Marketing Drivers and relationship Stages) and three factors (Basic Information, Support Information, and Participation) in the matrix are all significantly influential on the innovation level, but the Attracting is not. Colorful designs and attracting features of a homepage have not necessarily anything to do with innovation. This message can offer a good piece of advice for managers of Websites.

Why Do Customers Purchase from a Website? Activity-based Web Presence Readiness Model

  • Kang, Kyungwoo;Kim, Yong Jin;Shin, Seung Kyoon
    • Asia pacific journal of information systems
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    • v.23 no.4
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    • pp.85-102
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    • 2013
  • This study proposes a web presence readiness model based on pre-payment service functions and a post-payment service function both of which embrace the major concerns of customers in the online purchasing context. Based on the concept of customer utility from the product itself and instrumental utility, the research model suggests four antecedents including, Perceived Economic Benefits, Product Search Support Quality, e-Shopping Method Diversity, and Post-Payment Support Quality. We empirically examined a proposed research model using data collected from online rating company websites. Among the four antecedents, post payment support quality is found to be the most influential determinant of customer evaluation on e-commerce websites. Based on the empirical results, the current study proposes an alternate model of web presence readiness. The findings of this study may provide an insight to field practitioners designing commercial websites. The implications and future research directions are further discussed.