• 제목/요약/키워드: Ethical Factor

검색결과 168건 처리시간 0.027초

외식기업의 사회적 책임 활동이 고객의 인지된 서비스 품질(DINESERV)에 미치는 영향 (The Effects of Corporate Social Responsibility in the Foodservice Industry upon Customers' Perceived Service Quality Using DINESERV)

  • 정효선;윤혜현
    • 한국식품조리과학회지
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    • 제25권1호
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    • pp.16-24
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    • 2009
  • This study suggested a theoretical research system on the effects of corporate social responsibility in the foodservice industry upon perceived service quality. Self-administered questionnaires were completed by 509 customers and the data were analysed by frequency, factor analysis, reliability analysis, correlation analysis and multiple regression analysis. The primary results are as follows - Three corporate social responsibility (CSR) factors were obtained - economic responsibility, legal.ethical responsibility and philanthropic responsibility. In addition, five factors were obtained from the factor analysis of perceived service quality - tangibility, reliability, responsiveness, assurance and empathy. Correlation analysis showed a significant correlation between the CSR factors and the customers' perceived service quality factors. Multiple regression analysis, to verify the hypothesis, showed that CSR in the foodservice industry had a significant influence upon customers' perceived service quality; therefore, the research hypothesis was adopted. CSR, which had an effect on tangibility out of the minutely-perceived service quality factors, was indicated in the order of economic responsibility, legal ethical responsibility and philanthropic responsibility. Responsiveness, reliability, and assurance were influenced by legal ethical responsibility, economic responsibility and philanthropic responsibility, respectively, in order. Also, empathy was surveyed to be influenced by legal ethical responsibility, philanthropic responsibility and economic responsibility in order. Consequently, customers' evaluations of perceived service quality may be inferred to have positive effects when the customer recognizes whether the foodservice company performs social responsibility.

The Effect of Corporate Social Responsibility Activities on Organizational Trust and Job performance

  • Kim, Moon Jun
    • International Journal of Advanced Culture Technology
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    • 제8권3호
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    • pp.114-122
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    • 2020
  • We study confirmed the effect of corporate social responsibility activities on organizational trust and job performance of organizational members and mediating effects of organizational trust among 351 members of the organization in the metropolitan area and Chungcheong area. For this, the SPSS 24.0 and AMOS 24.0 statistical packages were used to produce the following results. First, as a result of analyzing the impact of CSR activities on organizational trust of organizational members, factors of economic responsibility, legal responsibility, ethical responsibility, and charitable responsibility showed significant effects on organizational trust. Second, as a result of analyzing the relationship between the effects of CSR activities on the job performance of members of the organization, it showed a direct effect on job performance, which is a factor of economic responsibility, legal responsibility, ethical responsibility, and charitable responsibility. Third, organizational trust of organization members was analyzed as a positive factor in job performance. Fourth, it showed the mediating effect of organizational trust on the effect of corporate social responsibility activities on job performance. As a result of this study, the organizational performance and job performance of organizational members showed a direct effect on CSR activities. Therefore, the CSR activity is important as it is a key factor to advance the organizational trust and job performance, which is the company's sustainable management system.

윤리적 패션소비에 대한 혜택 및 위험지각이 소비자 태도와 행동의도에 미치는 영향 (The Roles of Benefit and Risk Perception in Ethical Fashion Consumption)

  • 문희강;추호정;박혜선;백은수
    • 한국의류학회지
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    • 제37권2호
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    • pp.159-173
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    • 2013
  • This research investigates the mechanism of ethical fashion consumption by examining the effects of benefit and risk perception on ethical fashion consumption attitudes and behavioral intention. To test the hypotheses, 300 female consumers between the ages of 20 and 49 were invited as study participants. The reliability and the validity of multi-item constructs were tested by Confirmatory Factor Analysis. The hypotheses were tested by utilizing Structural Equation Analysis and hierarchical multiple regression analysis. The benefit perception of ethical consumption was composed of three benefit types, which were altruistic benefit, social image benefit, and self-oriented benefit. Benefit perception, except social image benefit, had significant effects on consumer attitudes towards ethical fashion consumption; similarly, benefit perception had significant effects on behavioral intention (except self-oriented benefit) which had an effect on behavioral intention only when it was mediated by attitudes. Further analysis was conducted to understand the reason for the weak relationship between attitudes and behavioral intention. Financial and performance risk perceptions were tested for the moderating roles of attitudes and behavioral intention; subsequently, only financial risk interacted with attitudes and showed that the positive effects of attitudes on behavioral intention were weakened by a high financial risk perception. Performance risk had a main effect on behavioral intention independent of attitudes. Managerial implication and future study directions are also discussed.

소비자지식의 효과를 고려한 윤리적 제품의 프리미엄 지불의사 및 지불비용 분석-공정무역커피를 대상으로 (A Study of Willingness to Pay Premium and Purchasing Cost of an Ethical Product with Considering the Treatment Effect of Consumer Knowledge)

  • 유소이;박재홍
    • 한국지역사회생활과학회지
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    • 제23권3호
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    • pp.291-305
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    • 2012
  • The purpose of this study was to explore the consumer responses such as willingness to pay premium and purchasing cost for fair trade coffee as an ethical product while considering the treatment effect of consumer knowledge. First, the levels of consumer knowledge, willingness to pay premium and purchasing cost were presented. Then, the influencing factors on willingness to pay premium and purchasing cost of fair trade coffee were analyzed by applying the treatment effect model. From the results, first, the level of willingness to pay premium was high and consumers having purchasing experience of fair trade coffee spent 9,923 won at once, while less than half of the consumers knew the fair trade coffee. Second, consumer knowledge, ethical judgement, perception of price value, education level and pocket money significantly influenced to willingness to pay premium, while consumer knowledge, information evaluation, importance of fair trade criteria and level of education significantly influenced to purchasing cost for fair trade coffee. Especially, consumer knowledge of fair trade coffee was an important influencing factor for willingness to pay premium and purchasing cost indirectly as well as directly. Thus, this study might provide some useful information for consumers to choose the ethical behavior and the related companies to create effective promoting strategies for ethical products.

병원조직의 윤리풍토가 간호사의 직무만족, 조직몰입에 미치는 영향 (Nurse's Job Satisfaction and Organizational Commitment according to Hospital Ethical Climate Types)

  • 노윤구;정면숙;이영숙
    • 간호행정학회지
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    • 제19권4호
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    • pp.513-524
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    • 2013
  • Purpose: This study was conducted to identify ethical climate factors in hospitals and analyze their influence on job satisfaction and organizational commitment. Methods: A convenience sample of 196 nurses from one national university hospital in J city participated in this descriptive study survey. Instruments included the Ethical Climate Questionnaire, Job Satisfaction Scale, and Organizational Commitment Scale. Cronbach's ${\alpha}$ and factor analysis were done to test reliability and construct validity of the scales. Data were collected from March 15 to March 25, 2013 and analyzed using descriptive statistics, one-way ANOVA, t-test, Pearson correlation, and multiple regression with SPSS/WIN 18.0. Results: Seven ethical climate factors were identified; laws and professional codes, social responsibility, company rules and procedures, self-interest, personal morality, efficiency, and friendship. Factors influencing job satisfaction were friendship (${\beta}$=.25), social responsibility (${\beta}$=.20), laws and professional codes (${\beta}$=.20), and educational level (${\beta}$=.27), explaining 37.6% of variance in job satisfaction. Factors influencing organizational commitment included social responsibility (${\beta}$=.29), friendship (${\beta}$=.27), laws and professional codes (${\beta}$=.23), and age (${\beta}$=.19), with explanatory power of 44.6%. Conclusion: Results can be used as preliminary data for developing new strategies to establish positive ethical climates in hospital environments and thus enhance nurses' job satisfaction and organizational commitment.

의료인의 윤리적 이슈, 윤리적 딜레마와 윤리교육 요구도 조사 (Survey on Ethical Issues, Ethical Dilemma, and Needs for Ethics Education in Healthcare Providers)

  • 제남주;박미라;방설영
    • 디지털융복합연구
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    • 제18권10호
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    • pp.285-296
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    • 2020
  • 본 연구는 다양한 규모의 의료기관에 근무하는 의료인을 대상으로 Ethical Issues in Clinical Practice 도구로, 윤리교육 요구에 대한 내용을 조사하여 추후 윤리교육 프로그램 개발에 도움이 되는 기초자료를 제공하고자 시도되었다. G도에 소재한 의료기관의 의료인 149명을 대상으로 자료수집 하였다. IBM SPSS WIN/21.0을 이용하여 t-test, ANOVA, Pearson correlation coefficient, Multiple regression을 사용하였다. 윤리교육 필요성은 말기치료결정 이슈(r=-.22, p=.007), 환자간호 이슈(r=-.28, p<.001)와 역상관관계가 있었다. 대상자의 윤리교육 필요성에 가장 영향을 미치는 요인은 환자간호이슈(β=-.246, p=.035)이었고, 그 다음으로 불교(β=.208, p=.010)이었다. 수정된 설명력은 13.4%이었다(F=5.596, p<.001). 윤리교육 프로그램 내용을 구성할 때 대상자의 요구도를 반영하여 환자간호 이슈 내용과, 대상자의 종교를 반영한 맞춤형 프로그램 마련이 필요하며, 윤리교육 프로그램 개발에 도움이 되는 기초자료로 활용될 수 있을 것이다.

병원간호사의 직무 스트레스, 윤리적 딜레마 및 소진이 이직의도에 미치는 영향 (Influences of Occupational Stress, Ethical Dilemma, and Burnout on Turnover Intention in Hospital Nurses)

  • 최명이;소향숙;고은
    • 기본간호학회지
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    • 제26권1호
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    • pp.42-51
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    • 2019
  • Purpose: The aim of this research was to identify the relationships between occupational stress, ethical dilemma, burnout and turnover intention and the factors influencing turnover intention in hospital nurses. Methods: The participants, 215 nurses, were recruited from two university hospitals located in two provinces of Korea. Data were collected through self-report questionnaires. Collected data were analyzed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficients, and multiple regression with SPSS/WIN 22.0. Results: Participants' scores for occupational stress, ethical dilemma, burnout and turnover intention were $3.96{\pm}0.45$, $2.60{\pm}0.39$, $3.71{\pm}0.70$, and $3.50{\pm}0.90$ respectively. The results show that the higher the score for occupational stress, ethical dilemma, and burnout the higher the score for turnover intention. The most important factor influencing turnover intention was burnout (${\beta}=.42$, p<.001), followed by position (${\beta}=.21$, p=.001), educational level (${\beta}=.21$, p=.007), ethical dilemma (${\beta}=.13$, p=.020) in that order. These factors explained 43.5% of total variance in turnover intention (F=19.34, p<.001). Conclusion: Changes in hospital structural management systems and support strategies should be developed and operated, taking into account burnout, ethical dilemma, and personal characteristics of clinical nurses in order to reduce turnover.

중소.Venture 기업(企業)의 윤리경영(倫理經營)이 재무성과(財務成果)에 미치는 영향(影響) (The Effects Of Ethics Management on Financial Business Performance in Small and Venture Business)

  • 황진욱;오상영
    • 한국산학기술학회논문지
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    • 제7권6호
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    • pp.1348-1355
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    • 2006
  • 본 연구는 벤처기업의 윤리경영과 재무성과와의 관계를 검증하기 위하여 현재 벤처기업인증을 득하고 있거나, 과거에 득한 적이 있는 기업 200개를 무작위로 선정하여 설문을 실시하였다. 윤리경영에 대한 평가지표로는 CEO의 윤리경영 의지, 공정성(Fairness), 투명성(Transparency), 건전성(Soundness)을 독립변수로 재무성과(Financial Performance)를 종속변수로 사용하여 회귀분석을 실시하였다 그 결과 공정성이 재무성좌에 가장 큰 영향을 미치는 반면에 건전성이 가장 적은 영향을 미치는 것으로 나타났다.

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Influencing factors on Moral Distress in Long-term Care Hospital and Facility Nurses

  • Kim, Hyun Sook;Yu, Sujeong;Lim, Kyung Choon
    • 한국컴퓨터정보학회논문지
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    • 제24권5호
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    • pp.121-130
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    • 2019
  • The purpose of this study was to explore the level of the moral distress for nurses working in long-term care hospitals or nursing homes, and identify factors that influence the moral distress. Data were collected through self-reported questionnaires including the Korean version of Moral Distress Scale-Revised (KMDS-R), Jefferson Empathy Scale for Health professionals (K-JSE-HP), Moral Sensitivity Questionnaire (K-MSQ), and the Hospital Ethical Climate Survey (HECS). A total of 194 nurses from 11 long-term care hospitals or 27 nursing homes completed the structured questionnaires. Data were analyzed using IBM SPSS Statistics version 25. As results, the mean score for moral distress was $73.81{\pm}51.29$ in this study. The moral distress of nurses working at nursing homes was higher than that of nurses working in long-term care hospitals. Among the sub-factors of moral distress, the 'futile care' was the highest score and the 'limit to claim the ethical issue' was the lowest. The main factor affecting moral distress among nurses in this study was the ethical climate of organization. In this paper, we propose that in order to effectively reduce the moral distress of nurses working in a long-term care hospital or a nursing home, it is more impactful to address structural issues related to the caregiver workplace than to adjust individual factors.

간호대학생의 한국어판 윤리적 민감성 측정도구 타당도와 신뢰도 (Validity and Reliability of the Korean Version of the Ethical Sensitivity Questionnaire for Nursing Students)

  • 민혜영;김윤정;이정민
    • 지역사회간호학회지
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    • 제31권4호
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    • pp.503-513
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    • 2020
  • Purpose: The purpose of this study was to evaluate the validity and reliability of the Korean version of the Ethical Sensitivity Questionnaire for Nursing Students (KESQ-NS). Methods: The participants were 138 nursing students who have experience in clinical practice. The Korean version of ESQ-NS (KESQ-NS) was examined using content validity, construct validity, criterion-related validity, and testing of internal consistency reliability. Data were collected from November to December of 2019 through an online-survey. Results: The KESQ-NS that was composed of 13 items was divided into three dimensions: Critical understanding of the patient, patient holistic care, patient privacy, and confidentiality. The instrument explained 67.9% of the total variance for ethical sensitivity. Cronbach's α was .88. Conclusion: The KESQ-NS showed good validity and reliability. This instrument can be used to evaluate ethical sensitivity in nursing students in Korea.