• Title/Summary/Keyword: Emotional empathy

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The Impacts of Perceived Stress and Empathy Ability on Altruistic Behavior of Freshman Nursing Students (간호대학 신입생의 지각된 스트레스와 공감능력이 이타행동에 미치는 영향)

  • Nam, Jeong-Hui;Park, Hyun-Sook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.11
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    • pp.653-661
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    • 2018
  • This study was conducted to determine the impacts of perceived stress and empathy ability on altruistic behavior of freshman nursing students. Data were collected from 160 freshman nursing students between 24 November and 9 December 2016. A total of 154 questionnaires were analyzed using descriptive statistics, t-tests, one-way ANOVA, Pearson's correlation coefficient, and Stepwise multiple regression. The results showed that perceived stress had significant negative correlations with altruistic behavior (r=-0.178, p=0.028) as did positive perception, a subfactor of perceived stress (r=-0.347, p<0.001). However, empathy ability was significantly positively correlated with altruistic behavior (r=0.607, p<0.001). The factors influencing altruistic behavior included emotional empathy, cognitive empathy and positive perception, with emotional empathy being the most influential factor (${\beta}=0.320$), followed by cognitive empathy (${\beta}=0.312$), which together had an explanatory power of 41.6%. Moreover, there was a mediating effect of empathy ability in the relationship between positive perception and altruistic behavior. Overall, the results of this study indicate that the management of curricula for nursing college students should search for ways to reduce their perceived stress as well as increase their empathy ability in order to improve their altruistic behavior.

The Effects of Emotional Clarity and Empathy on Interpersonal Competence among Nursing College Students (간호대학생의 정서인식명확성, 공감능력이 대인관계 유능성에 미치는 영향)

  • Kim, Jong-Im
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.6
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    • pp.286-295
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    • 2020
  • This study examined the effects of emotional clarity and empathic ability on interpersonal competence among nursing college students. The subjects included college students in some provinces. The research period was November and December 2019. Two hundred and eighty five students were analyzed. The data collected were analyzed by descriptive statistics, t-test, ANOVA, Pearson's correlation, and stepwise multiple regression analysis. The findings show that empathy (β=.551, p<.001), emotional clarity (β=.288, p<.001), and satisfaction with college life (β=.092, p<.001) had significant effects on interpersonal competence with an explanatory power of 47.4%. Interpersonal competence had significant positive correlations with empathy (r=.641, p<.001) and emotional clarity (r=.443, p<.001). Therefore, it is important to reinforce the development and application of customized individual counseling programs designed to enhance empathy. This encourages nursing college students to understand emotional clarity, which helps them recognize others' emotions as well as their own and make proper reactions. Accordingly, satisfaction with college life, which adds more vitality to their college life, will increase the interpersonal competence of nursing college students. In the future, repeating and in-depth research should be conducted to include emotional and psychological factors of interpersonal competence. A standardized research tool will be needed to measure interpersonal competence.

Effect of Self Characteristics and Contents Characteristics in Consumers' Empathic Response (콘텐츠 특성과 자아특성이 소비자 공감반응에 미치는 영향)

  • Yun, Dae-Hong
    • Management & Information Systems Review
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    • v.34 no.4
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    • pp.97-120
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    • 2015
  • This study examined the role and relationship among cognitive response(attractiveness, familiarity, actual self-congruence, ideal self-congruence and sympathy) factors, emotional response(empathy, flow, affection) factors, identification mediating between cognitive and emotional response, and interactivity. Hypotheses based on literature reviews were analyzed and according to the results, all of hypotheses except two hypotheses were supported. Firstly, the results revealed that except characteristic attractiveness and actual self-congruence, story attractiveness, characteristic familiarity, story familiarity, and ideal self-congruence influenced on sympathy positively. Secondly, this study examined the role and relationship between identification mediating between cognitive and emotional response and interactivity. As a result, identification and interactivity mediated with sympathy and empathy had positive effects. Finally, in respect of emotional responses empathy, flow, and affection had positive effects.

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Moderating effects of perceived parental empathy in the relationship between depression and eating problems in male adolescents (남자 청소년의 우울과 섭식문제의 관계에서 지각된 부모 공감의 조절효과)

  • Choi, Min-Jeong;Kang, Sang-Hyun;Son, ChongNak
    • Journal of Digital Convergence
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    • v.15 no.12
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    • pp.635-645
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    • 2017
  • The purpose of this study was to examine the moderating effect of perceived parental empathy in the relationship between adolescent depression and eat problem. For this purpose, we conducted a hierarchical regression analysis for 246 middle and high school boys in the K region. As a result, the relationship between eating problem and depression was controlled by parental sympathy. As a result of analyzing the moderating effects of sub- factors of parental sympathy, in the case of the father, awareness of emotion, cold emotional reaction, and excessive emotional reaction showed moderating effects. And in mothers, awareness of emotion, perspective taking, cold emotional reaction, and excessive emotional reaction moderated the relationship between eating problem and depression. It is significant that this study confirmed that the empathy of parents perceived by adolescents is a control variable to mitigate the adverse effects of depression on eating problems.

The Effect of Empathy induced by Positive Events on Subjective Value of Reward: Preliminary Study

  • Kim, Jong-Wan;Jung, Dae-Hyun;Eom, Ki-Min;Han, Kwang-Hee
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2009.11a
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    • pp.228-231
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    • 2009
  • Recent studies have focused on human empathic behavior regarding to physical, cognitive, and emotional aspects. Especially empathy is considered as a multidisciplinary study because of its wide application. However, majority of the studies have been focusing on empathy induced by negative emotion and physical pain. As a result, the purpose of this study, based on Loggia et al. (2008), is to investigate if empathy could be induced by positive events, and consequently if the positive empathy could increase subjective value of reward. According to the result of experiment which involved eight participants, we could confirm the inducement of empathy by positive events significantly; its power is not so strong though. However there was no interaction between empathy type (positive and no empathy) and whether the target received the reward or not. But if we would recruit more participants and additionally analyze correlation among trait/empathic state questionnaire, subjective ratings of the reward and emotion of the target, we suggest that this study would be valuable in that it could expand the empathy studies.

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Effects of Adolescent Self-conscious Emotion, Empathy, and Forgiveness on Prosocial Behavior by Gender and Age (성과 학년에 따라 청소년의 자의식적 정서, 공감, 용서가 친사회적 행동에 미치는 영향)

  • Han, Sae-Young
    • Journal of Families and Better Life
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    • v.33 no.5
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    • pp.117-131
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    • 2015
  • The purpose of this study was to investigate the difference of adolescent self-conscious emotion, empathy, forgiveness and prosocial behavior across gender and grade, to analyze the difference between the correlations among prosocial behavior and other variables across gender and grade, and to investigate the effects of adolescent self-conscious emotion, empathy, forgiveness on prosocial behavior in each gender and grade group. The subjects were 272 adolescents who were recruited by purposive sampling in the Chungbuk area. The results indicated that the empathy of girls was higher than that of boys. Boys showed a stronger correlation between prosocial behavior and guilt than girls. Next, boys' prosocial behavior was predicted by cognitive empathy, guilt, and pride, whereas girls' prosocial behavior was predicted by forgiveness toward others, pride, cognitive empathy and emotional empathy. Last, middle school students' prosocial behavior was predicted by pride and guilt, whereas that of high school students' was predicted by cognitive empathy, guilt, pride, and forgiveness toward others and the situation. In conclusion, self-conscious emotions, empathy, and forgiveness all predicted adolescent prosocial behavior but in different ways across gender and grade. It implies that adolescents need diverse educational programs according to their gender and grade, to promote their self-conscious emotions, moral emotions, and prosocial behavior.

The Effect of Service Quality of Convenience Stores on Customer Loyalty Through the Emotional Response of Customers - Focusing on GS Convenience Stores-

  • Yeong-Ae, Ku
    • International Journal of Internet, Broadcasting and Communication
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    • v.15 no.1
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    • pp.40-55
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    • 2023
  • Currently, convenience stores, which are naturally located within a 1-minute walk, are easily accessible, so customers can easily purchase the items they need, and now they are indispensable places for people. In line with modern society that focuses on buying and selling goods quickly and easily, such as 'convenience' and 'quickness', convenience stores also have been changing by marketing such as home-delivery service and storage of fresh products, not just simply selling goods. In addition, by utilizing application software, we can use everything with one smartphone that we use a lot, in order to provide reservation delivery, pickup, and subscription services. In this study, we conducted experiments focusing on the factors of convenience store service quality and users using convenience stores, and examined how these experiments affect behavioral intentions of customers through their emotional responses. As a result, it was confirmed that empathy had a positive (+) effect on the pleasure of customers, and reliability had a negative (-) effect on arousal. In addition, it was found that empathy had a positive (+) effect on arousal, and responsiveness and empathy had a positive (+) effect on dominance. Finally, it was found that pleasure and dominance had a positive (+) effect on the loyalty of customers. In this study, we intend to provide basic data on existing or future convenience stores.

The Effects of Plant Raising Activities in Home Upon School Student' Emotion Intelligence (가정내 식물 가꾸기 활동이 초등학생들의 정서지능에 미치는 영향)

  • Seok, Dea-Woong;Lee, Jeong-Hwa;Jeong, Yeon-Ok
    • Journal of agriculture & life science
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    • v.43 no.6
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    • pp.45-52
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    • 2009
  • The purpose of this study is to verify the effect of raising plants at home on elementary school students' emotional intelligence. The experimental group in the post-test showed significant differences in all the domains of emotional perception, emotional expression, emotional empathy, emotional control, emotional application, compared to the control group, which indicated that the activity of raising plants at home has positive effects on the emotional intelligence of high graders in elementary school. Even in the change of students' emotional intelligence according to their gender, male students in the experimental group had higher average values more than the control group, showing significant differences in all the domains of emotional perception, emotional expression, emotional empathy, emotional control, emotional application. Female students in the experimental group had the same tendency. Accordingly, as a result of this study, it was found that the activity of raising plants at home has positive effects on the improvement of elementary school high graders' emotional intelligence.

Effect of the Peer Emotion Coaching Program on the High School Students' Emotional Recognizing, Empathy and Emotional Regulation (또래정서코칭프로그램이 고등학생의 정서인식, 감정이입, 정서조절에 미치는 효과)

  • Jeon, Kong-Sun;Ko, Eun-Kyo
    • The Journal of the Korea Contents Association
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    • v.18 no.6
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    • pp.691-705
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    • 2018
  • Purpose of this study was to improve the emotional intelligence of high school students in adolescence, to solve the difficulties of relationships, to solve the maladjustment problems, and to provide practical data that can be used to prevent their deviant behaviors by identifying the effect of peer emotional coaching program on emotional intelligence in high school students. This study consisted of the experimental group of 14 students and the control group of 14 students from 28 students who voluntarily wanted to participate in the peer emotional coaching program from April 17 to May 29, 2017 in S high school located in G city. The peer emotional coaching program was applied for the experimental group over 12 sessions, and the pre and post test of both groups were performed simultaneously. A corresponding sample T test was performed for the collected data that were analyzed using SPSS 20.0 for Windows. As a result, the emotional awareness of the experimental group was found to have a significant effect on the peer emotional coaching program, but the empathy and the emotion regulation did not show any significant effect. It was found that the peer emotional coaching program was a medium that could affect the emotional awareness of high school students. With the results of this study, we suggested a way to improve the emotional awareness for high school students.

The relationship between emotional labor and service quality, and the moderating effect of social support in service industry (서비스업 종사자의 감정노동과 서비스품질의 관계 및 사회적지원의 조절효과)

  • Im, Se Soon;Ahn, Kwan Young
    • Journal of the Korea Safety Management & Science
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    • v.17 no.4
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    • pp.67-75
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    • 2015
  • This paper reviewed the relationship between emotional labor and service quality, and the moderating effect of superior and coworker support. Based on the responses from 520 hotel employees, the results of multiple regression analysis appeared as follow; 1) deep acting affected positively on all service quality factors(responsiveness, empathy, reliability). 2) surface acting didn't affect significantly on all service quality factors(responsiveness, empathy, reliability). 3) coworker support affected positively on the relationship between deep acting and responsiveness. 4) superior support affected positively on the relationship between deep acting and responsiveness, and on the relationship between surface acting and responsiveness.