• Journal of Information Management
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• v.28 no.1
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• pp.34-61
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• 1997

This study suggests that the model of electronic document delivery service be carried out by academic libraries step by step, based on the analysis of the domestic and foreign status. The model consists of the user's request step, electronic document building step, electronic document transferring step. Academic libraries should perform the electronic document delivery service step by step that satisfies user's information need.

• Proceedings of the Korea Multimedia Society Conference
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• 2012.05a
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• pp.102-105
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• 2012

ONVIF is becoming a de factor standard specification for supporting interoperability among network video products, which also supports a specification for video analytics service. A smart IP network camera is an IP network supporting video analytics. In this paper, we present our efforts in integrating ONVIF Video Analytics Service into our currently developing smart IP network camera(SS IPNC; Soongsil Smart IP Network Camera). SSIPNC supports object detection, tracking, classification, and event detection with proprietary configuration protocol and meta data formats. SSIPNC is based on TI' IPNC ONVIF implementation which supports ONVI Core specification, and several ONVIF services such as device service, imaging service and media service, but not video analytics service.

• Journal of Information Management
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• v.42 no.4
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• pp.23-37
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• 2011

This study has surveyed the professors and graduate students of school of medicine at K university, to analyze the medical library users' service quality perceptions on electronic journals and their effects on the customer satisfaction. Two groups of faculty members and graduate students has statistically significant different perceptions on the service quality of electronic journals. Among four sub-dimensions of service quality, there are no statistically significant differences in the perceptions between two groups in convenience of use, accessability, and content resources, but there is significant differences in supportiveness between two groups. In the perceptions on the satisfaction and value, faculty group has significantly higher perceptions on both of them. The most influential dimension of the service quality of the electronic journal for the perception on the satisfaction is supportiveness followed by convenience of use and content resources. Moderating effect of value on service quality, its sub-dimensions, and satisfaction is not proved statistically.

• Journal of the Korean Society for information Management
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• v.18 no.3
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• pp.203-218
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• 2001

The prototype of electronic journal is proposed on the notion of functional properties of internet or web. Additionally, the methodology for the friendly relationship between print oriented journal and electronic one is also suggested. The electronic journal is consisted of 6 menus, administration area, community service, what\`s up & current papers. category service, searching and extend retrieval service. And the electronic journal is designed not only on the succession of the attributes of printed journal, but also on tole emphasis of its electrical properties. But at the end of document, it is mentioned that in the near future all the information service related media or mechanisms will be synthesized and uniquely evolved on the succession of those properties.

• The Journal of Society for e-Business Studies
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• v.4 no.3
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• pp.77-94
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• 1999

The Electronic Commerce is expected as one of the most prospective industries in the 21th century, This research performed a survey and analysis is based on the results of the service quality model and previous research of the service quality in MIS. Service quality, one instrument developed by the marketing area, is provided as a possible measure of internet shopping mall, Service quality measures five service dimensions of tangible, reliability, responsiveness, assurance and empathy. The main purposes of this study are to develop an exploratory model based on service quality that can explain the factors of customer's perceived service quality and investigate how these factors are related to consumer satisfaction. The results of this survey are summarized as follows: (1) Reliability and responsiveness of internet shopping mall are evaluated as very important factors, (2) Service quality is an antecedent of consumer satisfaction, (3) Consumer satisfaction has a significant effect on purchase intentions.

• Journal of Information Technology Applications and Management
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• v.12 no.3
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• pp.129-150
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• 2005

Due to the advance of the Internet, the electronic commerce is getting more widely used, and customer's demand for the e-Commerce service quality is rapidly increasing. On the other hand, e-Commerce companies required the Internet services whose quality is provided more reliable service to their customers. Therefore, it is very important to provide both e-Commerce companies and customers with the measurement and service quality in real-life network environment. But the research on the service quality measurement method for electronic commerce systems has been limited because ISP and e-Commerce providers seldom disclose detailed service measures such as, where and how much service delay incurred. In this paper, we construct sample e-Commerce systems and try to measure the service quality of the systems in real network environment. We have analyzed the delay zones and causes using a measurement tool. We must reflect the improvement method against delay causes. Accordingly, the customers can be experiences the better service quality. We hope that this research will be the groundwork for future research on the service quality of various types of e-Commerce systems and online services.

• International Journal of Knowledge Content Development & Technology
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• v.14 no.1
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• pp.33-52
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• 2024

This study examined the virtual methods of service delivery being deployed by librarians in private universities in Nigeria. The objective of the study was to analyse the virtual methods of service delivery among librarians and determine the predominant method used among the librarians. Survey research design was adopted for the study. Total enumeration technique was adopted for the study. A population of 181 librarians from 45 private universities in Southern Nigeria were involved. Data were gathered, analysed and presented using frequency counts, percentages, mean and standard deviation. The study found that librarians used different virtual methods of service delivery. Library website 157 (90%) and e-mail 132 (76.3%) were the prominent electronic media used by librarians while Facebook 59 (34%) and Whatsapp 57 (32.9%) were the predominant social media platforms applied for service delivery by librarians. Electronic media were more used for latest publications arrival, as well as library education and document delivery services while social media were more used for reference services and selective dissemination of information. In conclusion, virtual methods of service delivery were deployed by librarians in private universities for service delivery. In comparing the virtual methods, librarians used more of electronic media than social media to deliver services to their users. Therefore, electronic media were predominantly used than social media, many of the virtual methods were found to be underutilised while recommendations were proffered.

• Journal of Digital Convergence
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• v.6 no.1
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• pp.1-10
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• 2008

Electronic service delivery is an integral mission that is shouldered upon e-government to carry out. And it also has become an important way of making client-centered administration work more effectively. It is quite convenient from citizens' perspective to utilize public services that are electronically transformed. This study identifies a set of electronic services currently provided by e-government and proposes policy measures for further driving e-government to develop its services in a direction of making people's life more convenient.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.21 no.5
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• pp.167-180
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• 2021

Due to the development of IT technology and the spread of infectious diseases, online non-face-to-face services are rapidly expanding. In particular, the information delivery process is also changing from the past postal branch-based to an information delivery system using mobile devices. This change is due to the change from the information delivery using the telephone line to the information delivery system using the Internet. Mobile notification service is a service that sends electronic notices to mobile devices held by users to deliver information and is validated for delivery, which has the advantage of reducing the benefits of unnecessary mail production, exposure to personal information, and misdelivery. However, user identification information must be provided to operators that provide mobile electronic notification services. In this paper, the current state of use of the mobile electronic notice service, which has been in effect since 2019, is investigated and analyzed, and the current mobile electronic notice service is to be safely provided and to take appropriate protection measures for personal information. In providing the mobile electronic notification service to users, it is possible to identify the service standards required by the sending agency, and based on this, prepare the technical standards for the mobile electronic notification service that the sending agency must comply with in advance and use it for the mobile electronic notification service.

• Journal of the Korea Society of Computer and Information
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• v.27 no.5
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• pp.127-138
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• 2022

In this paper, we present FinDID (Financial Decentralized IDentity), a blockchain-based DID(Decentralized IDentity) service that can flexibly control personal information or credentials through a systematic verification method while complying with the standard service scheme of decentralized identity for the financial sector. DID is an identity management system used in a decentralized environment without a specific certification authority, and as a technology that allows users to control their own information, it can realize self-sovereignty over users' own personal information. Through FinDID, users receive credentials that authenticate their various personal information from the issuer, select only the claims required by the target financial service using their personal electronic wallet, create presentations from credentials. Then they submit it to the financial service, leading to their qualification from the service. FinDID consists of electronic wallet, credential issuer, credential storage, DID service including DID management contract and credential management contract, and financial services using this service scheme. The DID service manages each user's DID and supports all verification processes of the associated identity management scheme.