• Journal of Korea Society of Industrial Information Systems
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• v.17 no.7
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• pp.159-166
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• 2012

This study focused on the factors that are critical to Enterprise Resource Planning (ERP) system implementation success. This study employed a Delphi panel to explore the characteristics of ERP project success. The expert panel was comprised of executives from Korean organizations who had participated in and were experienced with ERP implementation projects. The two round Delphi study found the importance of senior management involvement/top management support in project. Additionally, the study found that the same Critical Success Factors(CSFs) existing in large-sized Korean organizations are also applicable to small or mid-sized Korean organizations.

• Information Systems Review
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• v.10 no.3
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• pp.111-132
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• 2008

Although there are many processes in which factors interact with each other during enterprise resource planning(ERP) implementation, factors affecting ERP implementation have been investigated in an isolated way. In order to bridge the gap, this study attempts to provide a research model to explain how these factors affect ERP implementation success from a holistic perspective. In particular, this research focuses on how bundling and leveraging processes affect ERP implementation success using resource based theory, a strategy formulation framework, and a dynamic resource management model of value creation. The model amalgamates organizational resources and capabilities via the bundling and leveraging processes to identify the effect on ERP implementation success. This paper validates the proposed model by presenting Australian aviation industry case study. Case findings will be in help to reveal the effect of resource bundling in establishing capabilities and effect of capabilities leveraging in deriving the ERP implementation success.

• Journal of Information Technology Applications and Management
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• v.10 no.1
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• pp.61-70
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• 2003

Many enterprises have implemented packaged enterprise resource planning (ERP) solutions rather than system development on the promises of feasible strategic benefits. Typical feasible benefits include adoption of global standards and processes through a proven integrated system, continuous version upgrading by vendors, and thus the easiness of system maintenance. The objectives of this research are to identify what makes a post-implementation success of ERP system and to figure out the critical issues and factors for the successful upgrade of packaged ERP systems. This case study was conducted based on five different organizations that have experienced system upgrade implementation. Success factors of ERP system upgrade include (1) clear statement of upgrade goals, (2) good coordination and communication among the implementation partners, (3) thorough management of customization and maintenance history including documentation, (4) Planning of system requirements of higher version, and (5) redefinition of role between business departments and IT department.

• The Journal of Information Systems
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• v.12 no.1
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• pp.47-66
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• 2003

This study was examined the relationship between the exogenous and endogenous variables in our model to measure ERP system performance using path analysis. The exogenous variables are system quality, user participation, user training, top management support and self-efficacy, and the endogenous variables are system usage, user satisfaction, and work efficiency. The results of the study are shown as follows. First, all the exogenous variables in our model have a direct effect on user satisfaction, and system quality, training, and self-efficacy have a direct effect on system usage. Second, system usage has a direct effect on user satisfaction and user satisfaction has a direct effect on work efficiency. The findings show that the exogenous variables in the model are important to increase ERP implementation success.

• East Asian Journal of Business Economics (EAJBE)
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• v.2 no.4
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• pp.9-25
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• 2014

The successful implementation of various Enterprise Resource Planning (ERP) systems has provoked considerable interest in this subject over the last few years. The senior management, especially in large corporations have been attracted to look at new information technology and how to leverage it for corporate survival and to gain competitive advantage in volatile business environment. Although there is no shortage of positive reports on the success of ERP installations, many companies have invested millions of dollars in this direction with little to show for its success. Since many of the ERP failures today can be attributed to inadequate planning and poor execution in the implementation and closure of projects. The aim of this article is to offer some solutions to avert potential pitfalls in ERP implementation.

• Journal of Korea Society of Industrial Information Systems
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• v.19 no.1
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• pp.87-97
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• 2014

This study presents another effective way of ERP training and education for the successful deployment of ERP in public and private sectors. In general, there have been many researches on ERP implementation success factors. However, training methods and research related to effective ERP education/training are difficult to find. Several studies on the ERP implementation success factors state that the Chief Executive Office Interest in the project, education and training are one of the most important factors. In order to successfully implement an ERP, ERP education and training must preferentially be continuous and done by long-term plan. In Chapter 2, we examined the previous researches to determine the status of effective education and training in private and public sectors. Feedbacks from public enterprises, private enterprises, ERP consultants and production professionals from the survey are analysed using the Delphi method. Using the SPSS statistical analysis, survey results derived another effective private and public enterprise ERP education/training strategies and management guidelines.

• The Journal of Information Systems
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• v.15 no.1
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• pp.73-96
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• 2006

Recently, ERP system is used as a important tool of management innovation for enterprise's survival and development. It is very important to recognize how much influence to organizational performance through ERP system implementation. The purpose of this study is to find out the impact of environmental, organizational, information systems characteristics on successful implementation of ERP systems in Korean SMEs(Small and Medium Enterprises). From previous researches on ERP adoption and implementation, 7 independent variables (competitiveness, government support, top management support, process innovation, project management, IS maturity, and ERP customizing), and 1 dependent variables (successful implementation of ERP systems) are identified. 3 questionnaires were removed from the study because of missing or inappropriate responses, and final samples are 91 SMEs. The results of hypothesis testing show that determinants of successful implementation of ERP systems are top management support and IS maturity. Five variables such as competitiveness, government support, process innovation, project management, and ERP customizing do not significantly influence to successful implementation of ERP systems. The contribution of this study is that it provides an empirical evidence of the causal relationship between ERP adoption factor and ERP success. This study showed that top management support and IS maturity are essential to accomplish successful ERP implementation for SMEs.

• Journal of the Korea Society of Computer and Information
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• v.7 no.2
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• pp.187-195
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• 2002

A Previous ERP studies came up with a number of critical success factors which would be worth referencing at the time of ERP implementation. However, we have not found much work describing the relationship between ERP implementation approaches and ERP effectiveness. We are strongly confident that it is effective to show these managers 'how firms approach' would greatly influence the outcome of BRP endeavor. In this regards, this study aims to show this strong tie empirically. Especially, we are interested in showing why re-engineering efforts ought to be taken prior to or simultaneously with, the ERP implementation. Our main concern was whether BPR efforts were taken with respect to ERP implementation and what roles managers or If managers have taken with respect to both BPR and ERP. In order to Present a more detail Picture of ERP implementation in Korea's S&M enterprise, we further had an intensive case study.

• Journal of Information Technology Services
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• v.3 no.2
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• pp.39-51
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• 2004

Based on investigating and analyzing the cases of advanced foreign universities that have already included ERP courses in their education systems, this study proposed the ways of incorporating ERP courses into Korean universities' curriculums in terms of the following three areas: 1) development of ERP courses, 2) establishment and maintenance of ERP education environment, 3) continuous evaluation and improvement of ERP education implementation. As reasonable ERP courses, "Introduction to ERP" targeted to educating overall basic concepts in ERP system and business administration, "ERP System Implementation" for fostering business process design and system implementation skills, "ERP Programming" such as ABAP for the purpose of customizing ERP system, and "Strategic Use of ERP" dealing with ERP package selection and implementation methodologies of effective utilization of ERP systems were suggested. Regarding the establishment and maintenance of ERP education environment, single server architecture model that contained both database and application was proposed with the intention of set-up cost saving and maintenance efficiency. As for the evaluation and improvement on ERP education implementation, its methodologies were introduced through analyzing the advanced cases. Finally in addition to the above three areas, critical success factors for effectively launching ERP education in the universities were suggested through reviewing the previous case studies.

• Journal of Korea Society of Industrial Information Systems
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• v.7 no.5
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• pp.49-58
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• 2002

These days the theme of " ERP" has become a topic of special interest in both public and private sectors. Based on the literature survey on M.I.S. and other IT related area, this paper reviewed the ERP Implementation success factors and found that there would be significant differences between large an small business ERP success factors. For the more practical and successful ERP Implementation, this paper proposed a new university-industry cooperation model of ERP implementation for small and medium Enterprises. Other this study related implications were discussed.