• The Journal of the Korea Contents Association
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• v.7 no.5
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• pp.174-183
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• 2007

Recently, the Korean Hotel market has expanded to Asia rapidly including China. However Korean hotels' competitiveness has weaken with Korean won's appreciation and increasing real estate cost. To cope with these problems, Korean hotels are varying and differentiating their services and adopting advanced information system such as ERP(Enterprise Resource Planning) System. ERP Systems requires large amount of cost and time, otherwise successful implementation is not guaranteed. Thus, It is necessary to analyze critical success factors and calculate effect before investment on the ERP system implementation. In this study, I surveyed a Five-star ranked Hotel, named R. To find a method of investment effect calculation. This research is conducted on the basis of previous studies and AHP(analytic hierarchical process), which is suggested by Saaty. Finally, This study presents a significant method of analysis and calculation on investment effect of Hotel's ERP system based on the Hotel R's case.

• Journal of Convergence Society for SMB
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• v.6 no.2
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• pp.1-9
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• 2016

In the modern business environment, ERP System is a tool for efficient use of the resources of the company. Implementation of the ERP System is not a simple introduction of the unit system. The changes and innovation of the company will be made through the BPR. And then, the BPR is made based on the system design and implementation. Cultural difference creates a difference in the attitudes and relationships of members of company. and, Cultural difference produce differences in organizational culture and operating principles. Cultural differences can mention the differences in the cultures of East and West, and can mention the difference between each country within the same culture. In the paper, we determine the impact of cultural differences on the implementation of the ERP System. Cultural differences affect the implementation process and the decision-making process, user interface.

• The Journal of Information Systems
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• v.21 no.1
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• pp.153-172
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• 2012

The purpose of this study is twofold: first, to identify the factors affecting the relationships between the organizational context for work innovation(organizational citizenship behaviors, IS innovation resistance, and user IT capability) and the intention of ERP extension usage, and second, to examine the mediating effect of the ERP performance on the relationships between the ERP adaptation and the intention of ERP extension usage. In order to achieve the goals of this study, data were obtained from 304 members of the seven organizations such as manufacturers, distributors and service industries, and were analyzed by using SPSS 12.0 and AMOS 5.0. The study results are as follows. There were positive effects of the organizational citizenship behaviors and the user IT capability on the change management activity. The IS innovation resistance had a negative effects on the change management activity. The change management activity had a positive effect on the ERP adaptation. The ERP adaptation had a positive effect on the ERP performance and the intention of ERP extension usage. The ERP performance had a positive effect on the intention of ERP extension usage. In addition, there was a partial mediating effect of the ERP performance on the relationships between ERP adaptation and intention of ERP extension usage. Based on these findings, the implications and limitations of the study were presented including some directions for future studies.

• Journal of Korea Society of Industrial Information Systems
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• v.11 no.4
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• pp.47-65
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• 2006

The application of the ERP system is becoming more common to the businesses since a firm needs to reinforce positive competitiveness and to maintain competitive advantage. The ERP system is an enterprise integration solution that converts the whole business processes through information technology. Extant research provides plenty of results about the success factors of the ERP system; however, most of the researches focus on the exterior factors such as techniques rather than on the influences that a firm's employees' individual personality has in accepting the information technology of the ERP system. The objective of this study is to investigate the role of the employees' individual personality as a factor that makes the ERP system a success. The surveys--composed of the extent of information technology acceptance about the personality type of MBTI (Myers-Briggs type indicator) and the ERP system--were given to the companies applying the ERP system The personality type of MBTI is measured by 4 types of Myers, and Davis's TAM (technology acceptance model) is used for the information technology acceptance. The results of this study are summarized as follows. First the extraversion and the judging in the personality types of MBTI have a significant influence on the information technology acceptance of the ERP system. However, the thinking and the feeling in the personality types of MBTI were analyzed to not have a critical affect on the ERP system acceptance. Second as verified in the extant research the information technology acceptance verification related to the ERP system has a significant influence on perceived ease of use, perceived usefulness, behavioral intention and actual usage of the ERP system. The results of this study can be used for a successful application of the ERP system as follows. First it offers foundation of perception that the type of the individual personality is a significant key figure for the successful use of the ERP system. Second it provides a basis for the knowledge of combining the model of information technology acceptance and the psychological factors.

• The Journal of Information Systems
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• v.18 no.2
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• pp.61-81
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• 2009

Numerous small and medium-sized manufacturing companies have implemented or plan to introduce ERP for their own survival in the highly competitive global market. Despite of increasing number of companies implementing ERP, there has been few research on evaluation of ERP performance in small and medium manufacturers. Thus, in this paper, the impact of ERP implementation on the organizational performance based on Balanced Score Card is investigated and also critical success factors are discovered. The results of analysis show positive relationships between the ERP implementation and organizational performance. This paper suggests some practical implication on the ERP implementation to the practitioners.

• Proceedings of the Korea Society of Information Technology Applications Conference
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• 2002.11a
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• pp.269-278
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• 2002

우리나라 기업 중에 중소기업은 전체기업 중에 90％이상을 차지하고 있으며 그곳에서 종사하고 있는 종업원수도 전체 종업원수의 80％이상을 차지하고 있다. 중소기업이 국가경제에 미치는 영향은 매우 크다. 그러나 현 중소기업의 정보화 수준과 마인드는 아직 미흡한 상태이다. 대기업의 ERP 시스템은 이미 많이 구축되어 실행되고 있는 반면 중소기업의 ERP 시스템 활용은 열악한 기업자본의 구조와 경영자의 마인드가 결여로 인해 시스템 구축이 미비한 상황이다. 따라서 본 연구의 목적은 중소기업의 ERP 시스템을 도입하고 구축하고자 하는 방향에 시사점을 주고자 한다.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2002.11a
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• pp.269-278
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• 2002

우리나라 기업 중에 중소기업은 전체기업 중에 90%이상을 차지하고 있으며 그곳에서 종사하고 있는 종업원 수도 전체 종업원수의 80%이상을 차지하고 있다. 중소기업이 국가경제에 미치는 영향은 매우 크다. 그러나 현 중소기업의 정보화 수준과 마인드는 아직 미흡한 상태이다. 대기업의 ERP 시스템은 이미 많이 구축되어 실행되고 있는 반면 중소기업의 ERP 시스템 활용은 열악한 기업자본의 구조와 경영자의 마인드가 결여로 인해 시스템 구축이 미비한 상황이다. 따라서 본 연구의 목적은 중소기업의 ERP 시스템을 도입하고 구축하고자 하는 방향에 시사점을 주고자 한다.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2003.05a
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• pp.94-99
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• 2003

급변하는 환경 속에서 기업은 경영환경변화에 따라 새로운 경쟁력 강화 방법들을 모색하고 있으며 불안한 환경에서의 생존을 위하여 끊임없는 노력과 혁신을 추구하고 있다. 이러한 시점에서 ERP(Enterprise Resource Planning : 전사적 자원관리) 시스템은 기업의 경쟁력을 재고하고 변화하는 비즈니스 환경을 예측하여 신속하고 현명하게 대처하기 위한 수단으로서의 역할을 수행하고 있다. ERP 시스템의 도입은 회사 내부의 업무 프로세스에 대해 전반적인 변화를 가져올 만한 시도이며, 도입의 실패 시 막대한 물적 피해가 야기되므로, 성공적 구축을 위한 노력이 절실히 요구된다. 특히 중소기업의 경우 ERP 시스템 도입을 위해 요구되는 인력 및 자금이 부족한 현실이다. 이에 본 논문에서는 중소기업에서의 성공적인 ERP 시스템 구축을 위한 방법론으로서 산ㆍ학 협력모델을 제안한다. ERP 시스템 구축을 위해 기업과 학교가 산ㆍ학 협력체제를 구축함으로서 기업측과 학교측 모두에게 이득이 되는 전략을 마련하고자 한다.

• Proceedings of the Korea Information Processing Society Conference
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• 2004.05a
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• pp.565-568
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• 2004

최근 ERP에 고객관계관리(CRM), 공급망관리(SCM), 지식관리(KMS) 등의 기능을 확장한 확장형 ERP에 대한 연구개발이 활발해지고 있다. 그러나 타산업과 달리 건설산업의 특수성으로 인한 정보화의 부진으로 인해 이러한 새로운 개념을 적용할 수 있는 ERP 확장모델이 없는 상태이며, 대기업의 경우 일부 이러한 모듈을 부분적으로 적용하려는 움직임은 보이고 있으나, ERP와 별도의 이종시스템으로 관리되고 있어 통합적인 ERP운용을 통해 얻을수 있는 효과를 기대하기 어려운 실정이다. 이에 본 연구에서는 산자부에서 건설표준ERP템플릿으로 지정받은 ERP엔진을 모체로 협력업체와의 인터페이스 제공을 위한 협업적IT시스템과 전자계약시스템, 그리고 변화되는 ISO에 대한 기업의 대처능력 향상을 위한 ISO인증관리시스템, 고객과의 관계관리를 위한 고객관계관리시스템, 절차서와 같은 기업 내의 표준화 된 문서를 관리하기 위한 전자매뉴얼관리시스템, 결재관리를 위한 그룹웨어, 기업 내의 지식저장소 관리를 위한 지식관리시스템을 연구범위로 하여 건설분야 확장형ERP 모델(E2CM)을 개발하였으며, 이를 검증을 위한 시스템(eCOMIS)을 개발하였다.

• Journal of Service Research and Studies
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• v.6 no.4
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• pp.35-45
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• 2016

This study derives the critical success factors through discussion of expert group in operation stage of ERP system that is suggested by the prior study. Relative importance of the derived critical success factors are analyzed using Analytic Hierarchy Process(AHP). In the first layer of the hierarchy, organizational/ human resource factors are appeared to be the most important factors. In the second layer of the hierarchy, CEO support is evaluated as the most important success factor considering the weight of the 1st layer of the hierarchy followed by process optimization, change management, support of the operation department, and maintenance of process innovation organization. This study suggests that, in order to maximize the introducing effect, continuous support and attention of management is not the only requirement. Proper change management to handle the internal environment change caused by the introduction of the ERP system, support of operation department dedicated to ERP system, and separate department for continuous innovation of process are also required.