• 제목/요약/키워드: Duty satisfaction

검색결과 212건 처리시간 0.025초

성인의 직장-가정에서의 갈등과 만족도에 관한 연구 (A Study on the conflicts and satisfaction at the adults' places of work - family)

  • 김흥규;가영희
    • 가정과삶의질연구
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    • 제23권1호
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    • pp.85-98
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    • 2005
  • The purpose of this study is to make it clear that the influence the adults' work-family conflicts affect the family life satisfaction and the work life satisfaction of theirs, according to the personal backgrounds (sex, age, monthly income and whether the person works S days a week or not). The target group of this study is the selected 754 adults who are married with children that are in the employ of the various companies in Seoul and Incheon. The picked data are analyzed to factor analysis, frequencies, means, One-way ANOVA and multiple regression analysis etc..using Spss 11.5 version statistical program. Following is the result of the study: First, the level of work-family conflicts have been shown to be different as the result of verification by sex, age, monthly income and the type of duty(whether working 5days a week or not) out of the personal variables. The study shows that the level of work-family conflicts is different by the subordinate variables of work-family conflicts as the results of male and female comparison. And the older the age, the higher the level of family conflicts.'rho study shows that The level of the places of work conflicts is the highest in the 30s. The smaller monthly income, the higher the level of work-family conflicts. The study shows that the level of family conflicts is high in working 6days a week and the level of work conflicts is high in working 5days a week. Second, such factors for conflicts at home as family support, family expectations and financial difficulties affect the level of satisfaction at work, while such personal backgrounds as monthly pay, kinds of work and age level also play a role. At the same time, satisfaction in family life is influenced by such factors for conflicts at the places of work as support, involvement, expectations and work-overload at the places of work, with such personal backgrounds as monthly pay, age and sex compounding the impact. On the point how much conflicts at work and home affect the satisfaction at home, work and leisure, the study shows that family life does not have noticeable influence in the level of satisfaction at the places of work, whereas situations at the place of work have significant impact on the level of satisfaction in family lives. In other words, the lesser conflicts the work situations cause to family lives, the greater the level of satisfaction at work, home and at leisure.

부산지역 치과위생사의 근무경력에 따른 직무만족도에 관한 연구 (A study on job satisfaction according to clinical dental hygienists' career in Busan)

  • 강현경;권현숙
    • 한국치위생학회지
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    • 제9권3호
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    • pp.507-521
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    • 2009
  • This study purposed to analyze dental hygienists' job satisfaction according to their clinical career as an effort to enhance their job satisfaction and quality and to provide basic materials for dental hygienists' effective job performance. For this purpose, we surveyed 120 dental hygienists working at dental hospitals and clinics in Busan during the period from the $1^{st}$ February to $31^{st}$ March 2009 by using a self administered questionnaire. Job satisfaction was measured using a 5 point Likert scale ranging from 'Absolutely yes' (5 points) to 'Yes' (4), 'So so' (3), 'No' (2), and 'Not at all' (1), and a high score indicates high degree of satisfaction. When it testd the reliability of the job satisfaction scale was tested, Cronbach's Alpha (${\alpha}$) was 0.85 which indicates the instrument is sufficiently reliable. Data collected were analyzed with SPSS. We performed frequency analysis in order to examine the subjects' demographical characteristics, and Chi square and one way ANOVA to examine their perception of their job, job satisfaction, and their aptitude and status as a dental hygienists' according to clinical career. The results of this study were as follows. 1. The longer clinical career the dental hygienists had, the more they thought that they had aptitude as a dental hygienist (p<0.05). 2. The dental hygienists' turnover intention was different according to clinical career (p<0.01). 3. The longer clinical career the dental hygienists had, the more satisfied they were when they were working at a dental hospital or clinic equipped with convenience facilities (change room, lounge, etc.) (p<0.01). 4. The longer clinical career the dental hygienists had, the more power to make decisions they had and the more acknowledgement and trust they received from dentists (p<0.01). 5. Satisfaction with duty coordination was low in general, but it grew higher with increase in clinical career (p<0.01). 6. The longer clinical career the dental hygienists had, the more satisfied they were with patients' appreciation of their treatment (p<0.01). In addition, their time and opportunities to discuss with dentists were different according to clinical career, and their satisfaction with the items was higher when their clinical career was long (p<0.01). 7. As to their perception of dental hygienists' potential for development, they generally believed that they had potential for future growth with the expansion of their work scope (M=3.73). The longer clinical career the dental hygienists had, the more satisfied the more power to make decisions they had and the more acknowledgement and trust they received from dentists and their time and opportunities to discuss with dentists when they were working at a dental hospital or clinic equipped with convenience facilities (change room, lounge, etc.). The longer clinical career the dental hygienists had, the more they thought that they had aptitude as a dental hygienist. In conclusion, the longer clinical dental hygienists' Career had, satisfaction was able to take a highness to a dental hygienist occupation.

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호텔기업의 조직지원과 직무만족이 서비스품질에 미치는 영향 (The Effect of Service Quality on Organizational Support and Job Satisfaction in Hotel Industry)

  • 지계웅;한진영
    • 디지털융복합연구
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    • 제10권10호
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    • pp.353-362
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    • 2012
  • 본 연구의 목적은 호텔기업 직원들이 인식하고 있는 인지된 조직지원, 직무만족, 그리고 서비스품질 간 인과적으로 미치는 영향 관계 등을 실증적으로 분석하여, 호텔 직원의 직무만족을 높이기 위한 조직지원의 효율적 방안과 고객들에 대한 서비스품질을 향상시킬 수 있는 방안을 모색하고자 하였다. 자료는2011년 11월 1일부터 2011년 11월 30일까지 30일간 특급 호텔에 재직 중인 230명의 직원들을 대상으로 조사하여 217부(93%)를 최종분석에 사용하였다. 연구의 결과를 요약하면, 첫째, 개인가치지원에 있어서는 개인직무환경 만족, 근무환경지원 만족 모두에서 유의한 영향을 미치지 않는 것으로 나타났다. 둘째, 고객에 대한 서비스품질을 향상시키지 위해서도 조직지원에 있어서도 업무환경 지원이 개인가치 지원보다는 더 많은 영향을 주고 있었다. 셋째, 직무만족 중 개인의 직무환경 만족이 대응성, 확신성, 유형성에 영향을 미치고 있음을 알 수 있고, 근무환경지원 만족은 확신성 및 유형성에만 영향을 미치고 대응성에는 영향을 미치지 않았음으로, 직원들의 고객에 대한 대응성을 높이기 위해서는 개인직무환경에 만족을 느낄 수 있도록 환경을 조성해야 할 것이다. 그러므로 호텔경영자들은 고객들에 대한 서비스품질을 향상시켜 경영성과를 높이기 위해서 호텔직원들에 대한 업무환경에 대한 지원을 강화하여 충성심을 갖을 수 있도록 해야 할 것이다.

전남 동부지역 물리치료사의 근무환경 및 직무 만족도 조사연구 (The Study Work Conditions and Job Satisfaction of Physical Therapist in Jeonnam East area)

  • 이형수;송화경;김한나;문신애;박화정;허은영;신인수;양회송;정찬주
    • The Journal of Korean Physical Therapy
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    • 제17권1호
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    • pp.80-95
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    • 2005
  • The purpose of this study was to research the work condition and the degree of job satisfaction of the physical therapist in Jeonnam East area. This study consisted of 120 physical therapists who were working in hospital located in Jeonnam East area from May, 19 to June 16, 2004. The data for analysis were collected by questionnaire survey. The major statistical methods used for the analysis were factor analysis, $x^2-test$, multiple regression analysis. The summarized result are as follows; 1. As for the general characteristics of the surveyed physical therapists was male 61($50.83\%$) and female 59($49.16\%$), majority was 26-30 in age. Most of the respondent worked in local clinics($62.5\%$). Also most of the respondent educated college graduation($68\%$). While the service period less than 12 months accounted for $41.7\%$. 2. The average marks by their job satisfaction factors indicated $56.7\%$ for duty importance, the relation with the patient accounted for $53.3\%$, the mending education for $18.3\%$, the equipment & institution for $20.9\%$. The average job satisfaction score was 3.04. 3. The comparative analysis of job satisfaction and general characteristics among different characteristics of the respondents revealed that there was significant difference between male and female, between 31-40years and 41years or more in ability knowledge & technique satisfaction. 4. The comparative analysis of job satisfaction and work conditions among different characteristics of the respondents revealed that there was significant difference between local clinics and hospital, between yosu&goheung and beolgyo in the mending education satisfaction. 5. Contributing factors for the job satisfaction in Physical therapist were welfare system, the relation with the patient, the service time per patient, mending education, the number of the patient.

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치위생과 학생들의 입학전 학과 인지도와 만족도 및 취업의식에 관한 조사 (A study of dental hygiene students on school subject degree of recognition before admission and satisfaction)

  • 김화주;임근옥;김윤정
    • 한국치위생학회지
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    • 제6권2호
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    • pp.115-127
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    • 2006
  • A purpose of this study is degree of recognition and consciousness investigation about a satisfaction duty before admission about a school subject of some academic dental hygiene students. From responses to individual written survey questionnaires answered by 608 students who are studying Dental Hygiene at colleges in Mokpo, Iksan, Gangneung. The following are the results regarding their satisfaction levels with their majors and their interest in working abroad: 1. Regarding the motivating factors to major in Dental Hygiene, most students(51.3%), particularly most freshmen(57.3%), have chosen this major because of more job opportunities than students with other majors. The most common source of information in choosing majors is the Internet(30.8%). 2. Most students do not want to change their majors even if they are provided with the chance to do so(65.5%). They are in general satisfied with their studies. The result shows that the Dental Hygiene majors are positive toward their major. 3. Most students will choose their jobs by their own choices(40.6%), and the most important factor in their choices is the opportunity of self-growth and development(33.1%). The survey results show that the Dental Hygiene students value their own decisions and self-realization. 4. Showed the difference that as a result of having seen a knowledge degree advance a school subject of major in Dental Hygiene by a school year and ash students, an admission motive, relevance of an information acquisition path, all noted. 5. And were able to see the difference that noted in an adviser, work selection bases in case of work selection whether or not there was a dissatisfaction reason about a major and a criminal record.

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기록물관리전문요원의 직무만족과 조직몰입도 향상을 위한 교육프로그램 개발 (A Study on the Development of a Training Program for the Improvement of Job Satisfaction and Organizational Commitment for Records Managers and Archivists)

  • 박소리;이성민;김용;김종혁
    • 한국기록관리학회지
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    • 제16권4호
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    • pp.31-53
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    • 2016
  • 본 연구는 기록물관리전문요원의 직무 만족과 조직몰입도 향상을 위한 교육프로그램 개발을 목적으로 국가기록원에서 실시하는 기록물관리전문요원을 위한 교육프로그램이 실제 전문요원의 직무 만족 및 조직 몰입에 미치는 영향에 대해 알아보기 위해 현직의 기록물관리전문요원을 대상으로 설문 조사를 실시하였다. 분석 결과와 기록물관리전문요원의 요구사항을 바탕으로 기록 관리에 관한 지식이나 기술의 충족과 더불어 직무 만족 및 조직 몰입을 향상시킬 수 있는 교육 프로그램을 제안하였다. 본 연구에서 제안한 국가기록원의 교육프로그램은 기록물관리전문요원의 직무 만족 및 조직 몰입을 향상시키면서 기록물관리전문요원에게 요구되는 전문 분야에 대해 보다 확장된 전문성을 획득할 수 있고, 변화하는 환경에 능동적으로 대처할 수 있는 역량을 강화할 수 있는 이점이 있다.

스마트기기 사용에 따른 소방관의 감정노동 통계분석 (Statistical analysis of the emotional labor of firefighters using smart devices)

  • 신지훈;박부연;이재홍;송설경
    • 한국전자통신학회논문지
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    • 제10권11호
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    • pp.1297-1306
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    • 2015
  • 스마트 기기를 활용한 다매체 119신고서비스의 도입으로 소방관들은 감정노동에 더욱 노출되게 되었다. 본 연구는 이러한 소방관의 높아진 감정노동 수준이 직무만족에 미치는 영향을 알아보기 위하여 수행되었다. 그 결과 소방관의 감정노동수준이 높을수록 직무 스트레스(${\beta}=0.166$, p=0.000)와 사회적 지지(${\beta}=0.540$, p=0.000) 정도는 높아지는 결과를 보였으나, 직무만족은 낮아지는 경향을 보였다(${\beta}=-0.136$, p=0.000). 소방관들은 국민의 안전과 재산을 보호하는 중요한 업무를 수행하므로 이들의 직무만족 정도는 업무수행의 원동력이 된다. 이에 소방관의 감정노동을 관리할 수 있는 체계적이고 실질적인 예방 교육과정이 필요하리라 생각된다.

강원지역 초등학교와 고등학교 영양사의 직무 만족도에 관한 연구 (Assessment of Job Satisfaction of Dietitian in Primary School and High School)

  • 이정실
    • 한국식품영양학회지
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    • 제15권3호
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    • pp.220-227
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    • 2002
  • The purpose of this study was analyzed the general factors that influence school dietitians' satisfaction from their regular duties, the current status of food distribution to students and the relationship between dietitians and their governing authorities. Dietitians of primary school had higher score on direct management and working career. High school dietitian had higher scores on consignment management, freedom in amount of food distribution and number of meals a day. The highest score was on the relationship with other coworkers and the lowest score was on the poor working environment and salary. In general, dietitians in all schools are not satisfied the working environment and salary. Depending upon the duty time, there were differences in the nature of their duties. There was also a significant difference in the nature of duties and the professionalism based on the average income. Even though they got paid less, they felt satisfaction because of the less working times. The amount of labor for those in primary schools was more than the one for dietitians in high schools. It is likely that they got more satisfied when other related People feel satisfied with their own things and duties based on the nature of the duties, discretion of duties, professionalism, relationship with other coworkers and participation in decision making process. It is to develop the nature of the duties for all the dietitians in order to launch the new and right ideas in meal plans for students. It is also to promote and uphold the Professionalism and efficient management programs in association with the stable human resources. Assuming we will come up with a wide and broad nationwide survey, and further research shall be more reliable and objective than any others.

군인의 직업특성과 군인아내의 결혼만족도 및 양육스트레스의 관련성: 부정적 인식과 군인가족 자부심의 매개효과 (Military Personnel's Occupational Characteristics and Family Life among Military Wives with Preschool Children: Underlying Processes)

  • 박지수;이재림
    • Human Ecology Research
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    • 제57권1호
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    • pp.27-40
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    • 2019
  • Based on the stress process model, this study examined the process of how military personnel's occupational characteristics (i.e., long and unspecified work hours, frequent moving) is associated with their wives' marital satisfaction and parenting stress. We focused on whether the wives' perception toward the characteristics of military occupation and the wives' military family pride mediated the association. An online survey was conducted with 323 women married to professional active-duty military husbands, had at least one preschool child, and lived with the husband and child. Using structural equation modeling, we found that the wives' perception of military occupational characteristics and military family pride mediated the relationship between their husband's work hours and the wives' marital satisfaction and parenting stress. This serial multiple mediation indicated that the longer and more unspecified the husband's work hours were, the more negative the wife's perceptions were towards his military occupation, which led to lower marital satisfaction and higher parenting stress. The single mediation effect of negative perceptions was also significant. Frequent moving was indirectly related to the wives' marital satisfaction and parenting stress through only the wives' negative perceptions toward military occupational characteristics. This result indicates that military spouses who experienced frequent moves are likely to have more negative attitudes toward military occupation, which leads to lower marital satisfactions and higher parenting stress. This study contributes to the literature by identifying the underlying mechanisms between military occupational characteristics and military wives' family life through the mediating roles of negative perceptions and military family pride.

국내외 병원약사 교육프로그램 현황 및 한 병원의 약사 역량강화를 위한 교육프로그램 개발 (Investigation and Development of Competency-based Training Program for Pharmacists in a Hospital)

  • 김민아;김선아;박소현;이정연
    • 한국임상약학회지
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    • 제28권4호
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    • pp.347-354
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    • 2018
  • Objective: This study was to investigate and develop a training program that integrated and strengthened clinical competence and capacity of hospital pharmacists which would be implemented at the pharmacy department of Ewha Womans University Mokdong Hospital. Methods: We assessed the training programs of hospital pharmacists in the United Kingdom, the United States and Japan and compared those of major hospitals in Seoul and Gyeonggi provinces in Korea. The survey assessed the satisfaction on the current educational programs for pharmacists at Ewha Womans University Mokdong Hospital and a newly designed education program was suggested. Results: The major differences of the programs among the Korean hospitals and Mokdong Hospital were the training period and contents of the entry-level pharmacist education program. The overall satisfaction of the training program was >3 points on 5-Likert scale in the survey. There was no significant difference of the satisfaction level based on the employment period of pharmacists. The pharmacists were in more than 7 training programs of clinical support work. We proposed the clinical support training for the new pharmacists to be separated from orientation and concentrated on actual work duty. In order to improve the competency, it was encouraged to participate the in-house seminar or certify the related fields provided by Korean Society of Health-system Pharmacists. Conclusion: The education program was assessed among different countries and hospitals of Korea. We suggested to update education program in the hospital to enhance pharmacists' competency.