• Journal of Digital Convergence
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• v.7 no.1
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• pp.149-156
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• 2009

Enterprise Resource Planning (ERP) system is one of key information technology to shape doing business. ERP adoption characteristics like IS planning and change management before ERP implementation are rising in importance, because of gaining competitive advantage. The purpose of this study is to analyze the impact of the characteristics of ERP adoption on ERP implementation success. From previous researches on ERP adoption and implementation, two characteristics of ERP adoption such as IS planning and change management, and 2 dependent variables such as process innovation and business performance, are identified. From data collection processes, 122 samples are collected. The results of hypothesis testing show that organizations with IS plan have higher implementation performance than organizations without IS plan. Also, organizations with the process of change management have higher implementation performance than organizations without the process of change management. Also, The interaction effect between IS planning and change management shows bigger impact in ERP implementation success.

• IE interfaces
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• v.10 no.3
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• pp.33-41
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• 1997

With the enormous growth of the Internet, an increasing number of people in corporations use the Internet for communicating with the outside world, for gathering information, and for doing business. Internet technology may have its greatest impact not on general culture, but rather on corporations. It has already begun to revolutionize the way that companies operate and do business. When Internet technology is applied and used inside a corporation, and open only to its employees, it is referred to as an Intranet. The same technologies that underlie corporate Intranets form the basis of the larger Internet. The benefit of Intranet is 1) low construction cost 2) easy system management 3) friendly user interface 4) OS and H/W independent, etc. This paper provides the concept of Internet and Intranet, compares client/server and Intranet environment, and propose case study of implementation from client/server to Intranet environment.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.16 no.28
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• pp.21-29
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• 1993

We want to know the interrelationship among the four components of Total Quality Cost. So that we will be able to say what changes will occur in one when another is changed Even though the relationship among the component Cost is as varied as there are companies keeping such cost systems, existence of some general pattern is hypothesized at least among similar companies doing similar business or producing similar products. The purpose of this study is to drive Optimum Quality Cost on base of the result of the quality cost analyses in N business, after multiple regression model with failure cost as dependent variable is established. Vector Optimization (VOP) method were used for solving multiobjective decision ploblem.

• Journal of the Korean Home Economics Association
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• v.39 no.5
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• pp.1-14
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• 2001

The purpose of this study was to develop a evaluation system of customer service department operation in business. Four sources including related literature, managers of 4 outstanding customer service departments, SOCAP, and 7 OCAP administrative members provided useful information in various ways. The finally suggested evaluation system is consisted of three parts; work to do, resources needed, and operation standards. It is the type of checklist, which business can utilize it to examine whether they are doing well or not in terms of customer service department operation.

• Journal of Information Technology Services
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• v.5 no.1
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• pp.165-175
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• 2006

Electronic commerce has many advantages compared to the traditional way of doing business such as up to date information and rich service for less cost. There is a growing number of electronic commerce applications on the Internet. Using software agent technology, the market framework offers timesaving automation of auctions and flexibility through negotiations among the agents. In this research, we attempt to evaluate the performance of a negotiation decision function that considers the potential competitors in competitive market environment as well as that of a negotiation decision function that does not. For this evaluation, this study adopts the electronic marketplace as an application domain in which many sellers and buyers compete for limited resources in the marketplace.

• Journal of Korea Port Economic Association
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• v.18 no.2
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• pp.91-108
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• 2002

The World has been rapidly changing into either technological aspects or perception of those who has utilised to the corresponding informational impact. Whatever areas we have actually been involved in are strongly connected with this evolution of informational technology in one way or another. Logistics is not a exception as well as trade. Two main routes in distribution channel such as commercial and physical flow of goods, have been operating in terms of I-business. In order to activate E-trade with E-commerce, E-logistics should be utilised and emphasized in more efficient and effective manner of doing job as a facilitator. So, in this paper, it studied the role of E-logistics to make E-trade better work as well as to look into present situations in E-commerce. Then, it was identified that some facilities as 3PL or shipping company have to adopt information in their business process with a view of valued add service providers. This means those who have implemented E-Logistics activities, should be more competitive in the market, only when they provide the value-added total logistics services.

• Journal of Korea Trade
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• v.23 no.2
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• pp.88-109
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• 2019

Purpose - This paper examines the effects of host country's non-economic factors on foreign affiliate's financial and operational performance. Design/Methodology - Using Korean-owned foreign affiliate-level data, we employ various measures that represent host country's non-economic factors and examine their effects on foreign affiliate's performance. We further investigate the effects of local top managers and local middle managers on the impact of country's non-economic factors on foreign affiliate's performance. Findings - We find that local top managers are effective in increasing foreign affiliate's financial performance by dealing with institutional and cultural factors, particularly in high-income countries, while local middle managers are effective in increasing affiliate's operational performance by responding to the changes in doing business factors, particularly in low-income countries. Originality/value - Considering that most of previous FDI studies focus on examining host country's economic factors on firm's FDI decision, our findings suggest that country's non-economic factors are strongly associated with actual business performance of foreign affiliates.

• Korea Trade Review
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• v.46 no.2
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• pp.229-243
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• 2021

This study aims to establish a research model to see how cultural differences affect negotiation outcomes. People from different countries tend to communicate in slightly different ways. So Recognizing the cultural differences in global businesses is an important preparation process and strategy. If such preparations are not made before doing business with companies in other cultures, many conflicts could arise in the negotiation process and even the negotiations could break down. Therefore, it is important to recognize cultural differences and establish appropriate strategies in international negotiations, and it is necessary to take a look at the factors that affect them one by one. For the purpose of this study, Cultural differences based on Edward Hall's context theory and Personal characteristics were set as moderator variables. and The EU countries(low context cultures) and the Korea(high context cultures) were sampled to study the effects of Negotiation strategy(Problem-Solving Approach).

• Asia pacific journal of information systems
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• v.31 no.3
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• pp.296-334
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• 2021

Enterprise Architecture and its management focuses on the integration of business processes and IT infrastructure, and have received considerable attention from the academic and the practice audience. Despite this attention, some lacuna can be observed that questions some of the fundamental pillars of the domain. The current business environment demands in the response to digitalization add to further challenges which call for the need to reconceptualise enterprise architecture to be relevant to the emerging context. We respond to this call by presenting a comprehensive review of the literature concerning enterprise architecture and management to facilitate future work. Our review revealed various facets related to enterprise architecture and enterprise architecture management which we present and discuss here. Further, we also chart out possible areas of future explorations. By doing so, this research lays a foundation for continuing inquiry on enterprise architecture and management, contributing to new knowledge for the field.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.6
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• pp.3858-3869
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• 2015

In industrial society, the conversation topic of this period is mainly business start up, and revitalization of business start-up, through creation of new jobs, is playing an important role in employment maximization and revitalization of economy in general; one of those inducements is a start-up business incubation system, in whose center exists a start-up business incubator center. Hereupon, this study is intending to contribute to setting up the efficient operation direction and polity line, and provide a clue to a discussion by empirically analyzing the influence of quality level and degree of assistance of a start-up business incubator on satisfaction. For this purpose, this study developed a questionnaire on the basis of the preceding researches and conducted its research targeting a total of 500 valid samples. As a result of doing research, it was found that the quality level and assistance degree of services provided to a move-in company or a preparator of business start-up has a significant influence on satisfaction with the center & support service, and a manager's capabilities and related technology characteristics had a significant influence on satisfaction.