• Title/Summary/Keyword: Design Management Studies

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Exploring Factors and Elements of Coordination between Key Account Management Units and Non-key Account Management Units: Case Study in an IT-related Machinery and System Vendor

  • Tonai, Shoko
    • Asia Marketing Journal
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    • 제18권1호
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    • pp.1-22
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    • 2016
  • Studies in key account management (KAM) have identified the importance of cross-functional coordination in firms to effectively implement KAM. However, these studies have ignored how companies integrate KAM and other customer management (non-KAM). This paper explores coordination design between KAM units and non-KAM units by analyzing a case study through three dimensions: front-end coordination, back-end-coordination, and organizational translation at the beginning of research. The case study shows that non-KAM conditions can require a modification of the coordination design. This research performs an in-depth analysis of changes in the implementation of sales reforms for an IT-related machinery and system vendor in Japan. Data sources include interviews with KAM units and non-KAM sales units and an analysis of secondary data. This paper suggests that studying the coordination between KAM units and non-KAM units will further our understanding of internal coordination in KAM research.

웹 지식 데이터베이스를 활용한 원자력 중장기 연구개발 웹 기반 지식관리 모델 (Web-based Knowledge Management Model for Mid-Term and Long- Term Nuclear R&D Using Web Knowledge DataBase)

  • 정관성;한도희
    • 한국전자거래학회지
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    • 제5권2호
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    • pp.143-150
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    • 2000
  • This paper presents a methodology how to utilize management of research scheduling plan, processing, and results using Web Knowledge Database System, which integrates research knowledge management model under the Research & Development Environment. The content of this paper consists of description on utilization of the Web Knowledge Database System, sharing of the Research Knowledge through design data review, communications, and management of research knowledge flow during the Research & Development Period.

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변합기 공정 개선을 위한 APS(Advanced Planning & Scheduling) 프로세스 설계에 관한 연구 (A Study on the Process Design of Advanced Planning & Scheduling for Transformer Operation Improvement)

  • 황덕형;남승돈;조용욱;오선일;나승훈;강경식
    • 대한안전경영과학회지
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    • 제14권2호
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    • pp.159-166
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    • 2012
  • As enterprises, based on the forecast of the customer's demand and collaboration with the suppliers, establish the integrated system directing supply, production, and distribution for the increase of productivity, Thus, this study intends to find the most urgent and critical factors for the improvement of the information system by externalizing factors affecting the operation of information system, suggest the process to improve the relevant functions of information system, and design the process. As a result of the analysis of the previous studies on the improvement of the information system, many studies were conducted on the improvement of ERP and SCM, yet there was no study conducted targeting about APS (Advanced Planning & Scheduling). Thus, this study chose APS as the subject for the design of the process for the improvement for the information system.

EFFECTS OF ADOPTING KMS BASED BUSINESS PROCESS MANAGMENT IN DESIGN COMPANIES IN KOREA

  • Jin-Won Hwang;Hyung-Won Choi;Doo-Won Hwang;Young-Woong Song;Hyong-Chul Lim;Yoonki Choi
    • 국제학술발표논문집
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    • The 3th International Conference on Construction Engineering and Project Management
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    • pp.1030-1035
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    • 2009
  • The value of intangible assets of a company attracts attention in enterprise management environment drastically changing. Following such a trend, many companies have adopted knowledge management. Especially in construction industry of which success of a project is easily affected by the capacity of various participants and work performers, we may find many cases to which the knowledge managements have been adopted. However, the domestic design companies have tended to be late to introduce the knowledge management or have difficulty in effective use of KMS already constructed. This study suggests KMS based on BPM (Business Process Management) and drives its effects to improve problems mentioned above. We drives the expected effects by studying the existing studies and surveying domestic design companies and suggests Prototype for introducing a real system.

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THE FUNDAMENTAL PRINCIPLES OF BOT CONTRACT DESIGN

  • Eva C. W. Sung;S. Ping Ho
    • 국제학술발표논문집
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    • The 1th International Conference on Construction Engineering and Project Management
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    • pp.469-473
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    • 2005
  • Contract design plays a key role in the life cycle of BOT project. All project management activities and operation processes are arranged in consistence with the document of BOT contract which the public sector ensures that the respective roles and responsibilities set out in the contract are fully understood and fulfilled to the contracted performance criteria. With limited theories to deal with some fundamental issues of BOT contract design, we try to collect data from case studies and formulate several practical principles. The conclusions presented in this paper are analyzed from two cases, one is based on an early case in the United Kingdom, and the other based on the Taiwan High Speed Railway case. The purpose of this paper is not about covering all legal issues about BOT contract design, but rather, our work provides common considerations applicable to the contract parties of a broad range of BOT contracts. The results in this paper shall propose some fundamental principles of the BOT contract design.

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주거학 교육의 특성화 증대방안으로서 시설경영 교과과정 도입의 탐색적 연구 (An Exploratory Study of a Facilities Management Program as a Way of Specialization of Housing Studies)

  • 이경희;조유현;김영주;이소영
    • 가족자원경영과 정책
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    • 제11권3호
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    • pp.107-121
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    • 2007
  • Many housing studies and education programs in Korea have focused on design, planning, and construction. Houses and nearby environments are a large portion of the total assets each household possesses. However, effective and efficient housing management of housing assets has been relatively neglected. Facility management can be defined as the practice of coordinating the physical environment with the people and process (work of the organization). The purpose of this study is to figure out the construct of courses of Housing majors in the College of Human Ecology in Korea and investigate facilities management programs and courses provided in the U.S. to explore the possibility of merging facility management perspectives and educational programs into housing studies. Many courses provided in facility management programs have human ecology perspectives in terms of a multidisciplinary approach, life cycle commitment, and various stakeholders building physical, social, and ecological milieu. By merging and supplementing the existing curricula of housing and consumer studies, facility nanagement programs and courses could be a possible alternative to specialized housing education programs.

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