• Title/Summary/Keyword: Decision-making processes

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An evaluation structure and criteria of Workflow Management Systems for Business Process Reengineering (경영혁신을 위한 일류시스템 평가구조 및 기준에 대한 연구)

  • 김용우;김진우;문재윤;정철범;한정필
    • Korean Management Science Review
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    • v.12 no.3
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    • pp.17-44
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    • 1995
  • The changing business environment requires that firms reengineer their fundamental processes in order to retain their competitive advantage. Most Business Proess Reengineering (BPR) projects, however, have failed partly because the essential enabler, ie. information technology, was unable to perpetuate the original vision. The information systems were unable to support the collaboration among the workers participating in the process. Workflow Management Systems (WfMS) have the potential to enhance not only individual performance as did traditional information systems, but also the group performance essential to the success of BPR by providing an effective means of communications through connectivity. It also enhances productivitiy through proceduralization of the fundamental processes, thus making it possible to empower the employee even while it controls the flow, and ultimately the delaly that originally made the BPR effort necessary. Therefore, though it is not a panacea, WfMS's can improve chances for the success of BPR projects. Managers who have realized this are faced with another obstacle - that of selecting the WfMS that best meets the particular organization's needs. This paper provids an evaluation structure of WfMS functions with emphasis on those functions that are essential for BPR, classifying the functions into an attribute hierarchy according to the Analytic Hierarchy Process (AHP) approach. It also suggests specific evaluation criteria for the main workflow functions provided by most vendors today, thus providing managers with a comprehensive guideline to facilitate the decision process.

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A Formal Guidance for Handling Different Uncertainty Sources Employed in the Level 2 PSA

  • Ahn Kwang-Il;Yang Joon-Eon;Ha Jae-Joo
    • Nuclear Engineering and Technology
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    • v.36 no.1
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    • pp.83-103
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    • 2004
  • The methodological framework of the Level 2 PSA appears to be currently standardized in a formalized fashion, but there have been different opinions on the way the sources of uncertainty are characterized and treated. This is primarily because the Level 2 PSA deals with complex phenomenological processes that are deterministic in nature rather than random processes, and there are no probabilistic models characterizing them clearly. As a result, the probabilistic quantification of the Level 2 PSA CET / APET is often subjected to two sources of uncertainty: (a) incomplete modeling of accident pathways or different predictions for the behavior of phenomenological events and (b) expert-to-expert variation in estimating the occurrence probability of phenomenological events. While a clear definition of the two sources of uncertainty involved in the Level 2 PSA makes it possible to treat an uncertainty in a consistent manner, careless application of these different sources of uncertainty may produce different conclusions in the decision-making process. The primary purpose of this paper is to characterize typical sources of uncertainty that would often be addressed in the Level 2 PSA and to provide a formal guidance for quantifying their impacts on the PSA Level 2 risk results. An additional purpose of this paper is to give a formal approach on how to combine random uncertainties addressed in the Level 1 PSA with subjectivistic uncertainties addressed in the Level 2 PSA.

A Quest of Design Principles of Cognitive Artifacts through Case Analysis in e-Learning: A Learner-Centered Perspective

  • PARK, Seong Ik;LIM, Wan Chul
    • Educational Technology International
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    • v.10 no.1
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    • pp.1-23
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    • 2009
  • Learners are often posited in a paradoxical situation where they are not fully involved in decision making processes on how to learn, in designing their tools. Cognitive artifacts in e-learning are supposed to effectively support learner-centered e-learning. The purpose of the study is to analyze cases of cognitive artifacts and to inquire those design principles for facilitating the learner-centered e-learning. Four research questions are suggested: First, it will be analyzed the characteristics of learners with respect to design of cognitive artifacts for supporting the learner-centered e-learning. Second, characteristics of four cases to design cognitive artifacts in learner-centered e-learning environment are analyzed. Third, it will be suggested the appropriate design principles of cognitive artifacts to facilitating learner-centered learning in e-learning environment. Four cases of cognitive artifacts design in learner-centered e-learning was identified as follows: Wiki software as cognitive artifacts in computer-supported collaborative learning; 'Play Around Network (PAN)' as cognitive artifact to monitor learning activities in knowledge community; Knowledge Forum System (KFS) as a cognitive artifact in knowledge building; cognitive artifacts in Courses-as-seeds applied meta-design. Five design principles are concluded as follows: Promoting externalization of cognitive artifacts to private media; Helping learners to initiate their learning processes; Encouraging learners to make connections with other learners' knowledge building and their cognitive artifacts; Promoting monitoring of participants' contributions in collaborative knowledge building; Supporting learners to design their cognitive artifacts.

Optimized Land Use by Integrated Use of Fuzzy-LP and GIS (Fuzzy-LP와 GIS의 결합을 통한 토지의 최적 이용문제)

  • 전철민
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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    • v.20 no.3
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    • pp.273-282
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    • 2002
  • Although the influence of GIS has been proved in a variety of applications, there also have been some research issues about that the coupling of GIS with other mathematical or engineering tools is necessary to meet various needs of specialized problem domains. Linear Programming, a mathematical technique used in optimal distribution of given quantity, can enhance its usability by integrating with GIS since LP basically does not include means to deal with spatial data. The limitation of the traditional LP technique is that it requires explicitly defined conditions, which is impractical or impossible in such decision making processes as in land use problems that use less crisp decision factors. This study develops a method to incorporate such fuzzy situations by integrating Fuzzy-LP that employs fuzzy logic and GIS. The GIS provides data to or displays data from the Fuzzy-LP processes in the integrated system. This methodology is illustrated to solve a land use distribution problem.

Continuous improvement plan of manufacturing process through real-time data acquisition (실시간 정보획득을 통한 제조공정의 지속적인 개선 방안 연구)

  • Jo, Sung-Ho;Chang, Tai-Woo;Shin, Ki-Tae;Na, Hong-Bum;Park, Jin-Woo
    • Journal of Korea Society of Industrial Information Systems
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    • v.14 no.4
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    • pp.75-90
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    • 2009
  • Improvement of productivity and efficient process management need to define the problem of the previous work. If it takes long time to gather necessary information, it becomes difficult to continuously manage processes to satisfy customers' needs and to enhance business efficiency. This paper proposes methods and a context awareness system for decision making to solve problems originated in management of manufacturing process through real-time information acquisition. We implement the context awareness by suggesting decision logics that automatically classify works with acquired information. And we also implement a system for case study which makes workers recognize problems and notifies instructions to them. Consistency between real object and stored data and continuous process monitoring with this system could find inefficient resources or delayed works, resolve them and improve processes efficiency.

Prototype Hardware Design and Optimal Algorithm of PC Based Start·Stop Control System for Tidal Generation (조력용 PC 기반 기동·정지 제어시스템의 최적화 알고리즘과 시제품 하드웨어 설계)

  • Kim, Yoon-Sang;Park, Chul-Won
    • The Transactions of the Korean Institute of Electrical Engineers P
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    • v.63 no.2
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    • pp.89-94
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    • 2014
  • Tidal generation has become one of environmentally friendly new and renewable future sources of energy. The Sihwa Tidal Power Plant in South Korea, which was imported from abroad by turnkey type in 2011, connected to the power system in 2012, and is currently under commercial operation. However, leading companies are reluctant to disclose their technologies associated with the control systems and are not cooperative in technology transfers, making it a high priority to develop core technologies in South Korea. In order to develop a start stop control system for tidal generation, this paper presents the optimal algorithm for decision making and prototype of hardware design. First, control systems in tidal power, such as plant operation control, data interfaces between systems, monitoring and control points of the control system, are analyzed. The software development and PC based emulator processes for optimization algorithm processing are described. Finally, verification of the algorithm implementation, hardware platform for start stop control device, and implementation of prototype control system were discussed.

Offline-to-Online Service and Big Data Analysis for End-to-end Freight Management System

  • Selvaraj, Suganya;Kim, Hanjun;Choi, Eunmi
    • Journal of Information Processing Systems
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    • v.16 no.2
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    • pp.377-393
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    • 2020
  • Freight management systems require a new business model for rapid decision making to improve their business processes by dynamically analyzing the previous experience data. Moreover, the amount of data generated by daily business activities to be analyzed for making better decisions is enormous. Online-to-offline or offline-to-online (O2O) is an electronic commerce (e-commerce) model used to combine the online and physical services. Data analysis is usually performed offline. In the present paper, to extend its benefits to online and to efficiently apply the big data analysis to the freight management system, we suggested a system architecture based on O2O services. We analyzed and extracted the useful knowledge from the real-time freight data for the period 2014-2017 aiming at further business development. The proposed system was deemed useful for truck management companies as it allowed dynamically obtaining the big data analysis results based on O2O services, which were used to optimize logistic freight, improve customer services, predict customer expectation, reduce costs and overhead by improving profit margins, and perform load balancing.

Data-Linking Infrastructure for the Health Technology Assessment (의료기술평가 기반으로서의 데이터 연계)

  • Park, Chong Yon
    • The Journal of Health Technology Assessment
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    • v.6 no.2
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    • pp.81-87
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    • 2018
  • With the recent change of healthcare environment including rapid technological development, evidences are more and more important and necessary to support relevant policies in health technology assessment to provide safe and effective health services, utilizing medical resources efficiently. Despite of the emphasis on the importance of real world data and real world evidence in health care research, current infrastructure supporting clinical research is considerably weak due to absence of legal and institutional basis. However, in accordance with the Article 26 of the Health and Medical Technology Promotion Act, there is a limited legal apparatus that can be used only in public data with other dataset for the purpose of healthcare technology assessment at the National Evidence-based Collaborating Agency. Although the use of linked data from various sources was often required in the field of clinical research, it was not yet working well due to insufficient environmental conditions. In order to support the decision-making of medical practice and health care policies, data-linking platform for clinical research is needed. If the legal system that can link up to the data of the private institutions without violating the significant value such as the protection of private informations is established, it will be a decisive foundation reinforcing the researches and policy making processes for the improvement of the national health care system.

A Study on AI-based Composite Supplementary Index for Complementing the Composite Index of Business Indicators (경기종합지수 보완을 위한 AI기반의 합성보조지수 연구)

  • JUNG, NAK HYUN;Taeyeon Oh;Kim, Kang Hee
    • Journal of Korean Society for Quality Management
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    • v.51 no.3
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    • pp.363-379
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    • 2023
  • Purpose: The main objective of this research is to construct an AI-based Composite Supplementary Index (ACSI) model to achieve accurate predictions of the Composite Index of Business Indicators. By incorporating various economic indicators as independent variables, the ACSI model enables the prediction and analysis of both the leading index (CLI) and coincident index (CCI). Methods: This study proposes an AI-based Composite Supplementary Index (ACSI) model that leverages diverse economic indicators as independent variables to forecast leading and coincident economic indicators. To evaluate the model's performance, advanced machine learning techniques including MLP, RNN, LSTM, and GRU were employed. Furthermore, the study explores the potential of employing deep learning models to train the weights associated with the independent variables that constitute the composite supplementary index. Results: The experimental results demonstrate the superior accuracy of the proposed composite supple- mentary index model in predicting leading and coincident economic indicators. Consequently, this model proves to be highly effective in forecasting economic cycles. Conclusion: In conclusion, the developed AI-based Composite Supplementary Index (ACSI) model successfully predicts the Composite Index of Business Indicators. Apart from its utility in management, economics, and investment domains, this model serves as a valuable indicator supporting policy-making and decision-making processes related to the economy.

The Role of Relational Commitment and its Antecedents in User Loyalty of Mobile Messenger Services (모바일 메신저 서비스에서 관계적 몰입과 선행 요인이 사용자 충성도에 미치는 영향)

  • Kim, Byoungsoo
    • Journal of Digital Convergence
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    • v.12 no.1
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    • pp.241-251
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    • 2014
  • Mobile messenger services (MMSs), such as Kakaotalk, Wetalk, Line, and Whatsapp, are gaining popularity worldwide because of communicating with other people without any cost. We examined key antecedents of user loyalty to understand user's decision-making process in the MMS environment. To capture a long-term relationship with service providers, we posit relational commitment and user satisfaction as key predictors of user loyalty. Moreover, the effects of perceived usefulness, perceived enjoyment, and corporate image on user's decision-making processes were examined. The proposed model was tested by applying partial least squares to data from 220 experienced Kakaotalk users. The findings of this study found that both relational commitment and user satisfaction play an important role in enhancing user loyalty in the MMS context. The analysis results indicate that corporate image influences relational commitment and user loyalty through user satisfaction. The analysis results help MMS providers establish management or marketing strategies to effectively improve user loyalty.