• Journal of Information Technology Applications and Management
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• 제10권3호
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• pp.143-162
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• 2003

Today's firm runs on a customer-centric environment. Customers prefer to deal with companies that are accessible at anytime, from anywhere, in any form. Thix trend requires an ever-increasing number of channels to interact with the firm. And these channels ought to be integrated as well. To meet these challenges firms tend to rely on a customer interaction center (CIC) solution, enabling two-way interactions with customers through seamless contact channels. Though many firms these days tend to introduce the CIC into their organization, there is not much empirical research dealing with design elements that have to be fabricated in the CIC. This study is to investigate the relationship between CIC design elements and CIC effectiveness. To meet this objective we have contacted and surveyed a number of firms that are operating some form of CIC. We also describe a few success and failure cases in an effort to deliver issues or insights that should be considered in introducing CIC.

• 한국공간정보시스템학회:학술대회논문집
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• 한국공간정보시스템학회 2007년도 GIS 공동춘계학술대회 논문집
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• pp.59-64
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• 2007

데이타 중심 센서 네트워크에서는 측정된 데이타의 값에 따라 데이타를 저장하는 센서 노드가 결정되기 때문에 같은 값을 갖는 데이타가 빈번하게 발생하면 이를 저장하는 센서 노드에 부하가 집중되어 에너지가 빠르게 고갈되는 문제가 있다. 또한 센서 네트워크가 확장되면 데이타 저장 및 질의 처리시 목적 센서 노드로의 라우팅 거리가 멀어져 통신 비용이 증가되는 문제가 있다. 그러나 기존 연구들은 데이타 저장의 효율적인 관리에만 치우쳐 이와 같은 문제를 효율적으로 해결하지 못하고 있다. 본 논문에서는 이러한 문제를 해결하기 위해 비균등 네트워크 분할(Non-Uniform Network Spilt: NUNS) 기법을 제안한다. NUNS는 센서 네트워크를 센서 노드 개수와 분할된 영역 크기 차이가 최소가 되도록 비균등 크기의 Partition으로 분할하고 각 Partition에서 발생한 데이타를 그 Partition 내의 센서 노드가 저장 관리함으로써 센서 노드의 데이타 저장 부하를 분산시키고, 센서 네트워크의 확장에 따른 통신 비용을 줄인다. 그리고 NUNS는 각 Partition을 분할된 영역 크기 차이가 최소가 되도록 센서 노드 개수만큼 비균등하게 Zone으로 분할함으로써 센서 노드가 없는 Zone으로 인해 센서 노드에 부하가 집중되는 것을 막고 불필요한 라우팅 비용을 줄인다.

• 경영과학
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• 제19권2호
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• pp.75-89
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• 2002

According to the fast-paced environment of information technology and improving customer services, the design activities of logistics systems improve customer centric services and delivery performance implementing e-logistics system. The fundamental design issues that arise in the delivery system planning are optimizing the system with minimum cost and maximum throughput and service level. This study is concerned with the integrated model development of delivery system with customer responsive service level for DCM, Demand Chain Management. We used a two-step approach for this study. First, we formulated the supply. center facility planning using stochastic set-covering problem and assigned the customers to the supply center using clustering algorithm. Second, we developed vehicle delivery planning for a supply center based on GIS, GIS-VRP. Also we developed a GUI-type computer program for proposed method for supply center problem using GIS and Geo-DataBase of Busan area. The computational results showed that the proposed method was very effective on a set of test problems.

• 한국정보통신학회:학술대회논문집
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• 한국해양정보통신학회 1998년도 추계종합학술대회
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• pp.500-506
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• 1998

This paper proposes an extension scheme of the well-known Berkeley Socket Interface for supporting QoS-provided multipeer multimedia communications. The current BSD Socket Interface has been TCP/IP-centric historically and the protocol suite was developed for the peer-to-peer best effort data communications. In order to support multiparty multimedia applications, such key functions as group management, QoS control, and reliable multicast transport should be exploited in the current simple unicast communication architecture and the well-known interface should be extended to cover the functions. This paper proposes a few new API functions and some changes in the current APIs.

• 정보통신설비학회논문지
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• 제8권4호
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• pp.216-222
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• 2009

This paper proposes an integrated mobile sink networks management system which can monitor and control various kinds of wireless lan access points, located in many different areas divided by their managing groups, from multi-vendors, and their operations in networks. The proposed system has the center-local interoperability structure cooperating with local-center servers which can perform the same operations as the central servers for wireless lan access points from multi-vendors and wireless lan centric management features. For this purpose, we propose a new way of data design, messaging policy, and hierarchical system structure such that we can achieve stable and consistent management methods for various wireless access points on distributed networks.

• 한국군사과학기술학회지
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• 제11권3호
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• pp.89-98
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• 2008

The vetronics is necessarily required for enhancement of the operational capability and optimization of the system architecture. In this paper, we presents the realtime control methods for the vetronics of the fighting vehicles. We proposed the data distribution based on standard bus and computer resource for realtime and integrated control of the system. Embedded computers are designed considering extensibility and reliability of the system. The integrated display improves the operator's capability. We applied the network centric battle management and digital power control with intelligent switching elements to increase cooperated combat efficiency and reliability. To show the feasibility of the presented design schemes, the vetronics has been implemented and applied to a real fighting vehicle.

• 한국정보과학회:학술대회논문집
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• 한국정보과학회 2006년도 가을 학술발표논문집 Vol.33 No.2 (D)
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• pp.621-624
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• 2006

무선 센서 네트워크는 기존의 무선 통신 기술로는 구현 불가능했던 다양한 응용 기술의 실현을 가능케 할 것으로 기대되고 있다. 이를 위해 제한된 자원의 효율적인 사용을 통한 무선 센서 네트워크의 성능 향상에 대한 연구가 지속되고 있으며 네트워크 계층에 있어서는 에너지 효율적인 라우팅 알고리즘에 대한 연구가 활발히 진행되고 있다. 본 논문에서는 데이터 중심(data-centric) 멀티 홉(multi-hop) 평면 라우팅 알고리즘에 최적화 알고리즘의 하나인 Ant Colony Optimization을 적용한 에너지 효율적인 라우팅 알고리즘을 제안한다. 시뮬레이션 결과, 제안한 알고리즘은 기존의 알고리즘에 비해 데이터 전송 지연 시간을 줄였을 뿐만 아니라, 경로 선택 및 유지에 필요한 제어 메시지 최소화를 통해 에너지 소모를 줄여 데이터 전송량의 증가를 가능케 했다.

• 한국정보과학회:학술대회논문집
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• 한국정보과학회 2004년도 가을 학술발표논문집 Vol.31 No.2 (3)
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• pp.256-258
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• 2004

센서네트워크에서의 신뢰도를 다룬 기존 연구들은 필요 없는 오버헤드가 크거나, 네트워크 내의 모든 노드들에 일괄적인 정책을 수행하여 다수의 이벤트가 동시에 발생하였을 경우 각각에 대한 fairness를 보장하지 못하는 문제점을 갖는다. 따라서 data-centric의 관점에서 노드 각각이 아닌 이벤트들 간의 fairness를 보장하는 전송기법이 필요하다. 본 논문에서는 기존 연구에서 신뢰도 관리 기법을 이벤트 별로 분산시켜 독립적으로 수행함으로써 이벤트 간의 fairness를 함께 고려한 신뢰도 있는 전송 기법을 제안한다. 싱크는 사용자의 요구에 따라 현재 발생한 이벤트들에 대하여 독립적인 전송량을 결정하며, 이를 기준으로 각각의 이벤트의 대표 노드인 이벤트헤드는 자신과 같은 이벤트를 보고하는 다른 노드들의 reporting rate을 결정한다. 이와 같은 기법에 의한 이벤트 간 fairness의 향상을 실험을 통하여 검증한다.

• Journal of Information Technology Applications and Management
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• 제20권3호
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• pp.105-127
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• 2013

Information and Communication Technology (ICT) has become a vital instrument for delivering a number of services such as education, healthcare and public services. Community wireless networks are community-centric telecommunication infrastructure developed to provide affordable communication for those who live in remote areas. This chapter discusses the role of Nepal Wireless in achieving socio economic development of rural communities by facilitating affordable Internet access. We analyze the challenges Nepal Wireless faced and articulate on the approaches it took to address those challenges such as lack of technical skills, appropriate technology and funding, difficult geographical terrains, unstable political situation, and expensive devices. In addition, we address the success and failure factors of this community-based ICT4D approach in order to guide similar endeavors. We conclude the chapter by some suggestions for policy makers, community developers, and academicians.

• 한국건축시공학회:학술대회논문집
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• 한국건축시공학회 2018년도 추계 학술논문 발표대회
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• pp.134-135
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• 2018

Nuclear Power Plant consists of about 1.4 million facilities. and the design standards and design requirements for the continuos utilization and safety of facilities are complexly connected with the facilities. When a design change for facilities or design requirements is occurred at the time of construction or operation, there are a lot of facilities, design requirements, and design bases that are affected by the facilities or design bases being changed. The above design changes are so complex that the existing document-bases design change process is time-consuming and may also cause human error. In this study, we developed a design requirement taxonomy that can be applied to the data-centric design bases document that can improve it. To do this, we analyze the design elements from the highest level to the lowest level applied to the nuclear power plant, and classify the design elements according to the characteristics of the design elements.