• Title/Summary/Keyword: Customer convenience

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A Development of Wedding Dress Design by Digital Clothing (디지털 클로딩에 의한 웨딩드레스 디자인 개발)

  • Lee, Seoyun;Cho, Kyuwha;Kim, Jiyoung
    • Journal of Fashion Business
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    • v.18 no.2
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    • pp.166-182
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    • 2014
  • The purpose of this study is to develop a wedding dress design using digital clothing program to produce an actual dress. The level of actualization of the wedding dress design through digital clothing was evaluated by comparing the shape, ornament details, material, and tone. Also, the direction of improvement was sought by apprehending the limitations for the future of wedding dress design created by digital clothing. In order to evaluate the level of actualization on major design techniques of wedding dress, design planning of 4 dresses was performed based on the major images of wedding dresses. Virtual dress was created using DC Suite program and an actual wedding dress was produced using the pattern created in the process of virtual dress designing. The wedding dress designed by digital clothing was superior in silhouette or expression of pleats, but they rather lacked in expressing corsage, 3-dimensional objects, sheen material or double material. However, by supplementing a few functions, digital clothing can be effectively utilized in wedding dress design with the convenience and speed of digital operation. The digital clothing performs rapid production in the design development stage, modifies simply and confirms in real time and is highly effective, Therefore, if a program designed for wedding dress is developed, its effectiveness will be improved to maximize the customer satisfaction, and it will significantly reduce the time and cost which will make a great contribution to the wedding industry.

Developing Dental Service Guideline for Disabled Patients - Using Service Design Methods - (장애인 구강의료기관을 위한 서비스지침 개발 - 서비스디자인 기법을 활용하여 -)

  • Kim, So Yun;Paik, Hye-Ran;Kim, Young-Jae
    • Korea Journal of Hospital Management
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    • v.22 no.3
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    • pp.118-132
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    • 2017
  • This study developed key elements of dental service guidelines for the disabled patients. In order to provide consumer-oriented service guidelines for the dental patients with disability, service design method was applied. Using service design method guided by the double diamond design process, this study implemented consumer survey, observation, and contextual interviews for consumers' needs assessment. And customer journey map, mind maps, and blueprints were utilized to visualize consumer needs and guidelines for dental care services for the disabled. According to the study, disabled consumers have needs for expertise of the medical staff, dental care institutions specialized on the disabled, financial support, establishment of the facilities for the disabled, comfortable atmosphere in the institutions, and communication with medical staffs. Based on the needs of the disabled, 5 key elements of the dental care services were developed: convenience, expertise, empathy, financial support, and education and management. And service design guidelines were proposed to implement key elements of dental care services for the patients with disability. This study is significant in that it is the first attempt to apply the service design technique from the consumer perspectives in the field of dental care for the disabled. Furthermore the process of this study has become a reference that can be utilized and applied to other medical institution.

A Study on Grafted IT Convergence Technology of Food Court Meal System (IT융합기술이 접목된 Smart Food Court 급식 시스템 연구)

  • Lim, Sang-Seon;Park, Dea-Woo
    • The Journal of the Korea institute of electronic communication sciences
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    • v.6 no.5
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    • pp.689-696
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    • 2011
  • Feed industry began to demand that beyond simple feeds to meet the needs of customers with a premium catering by economic development situation and, depending on the user's convenience and customer needs. But tableware introduced in the feed system, the introduction of RFID. High and low temperatures and salinity problems that RFID chips, the feed system malfunction. In this paper, infused with IT Convergence Technology was carried out for a smart lunch by putting RFID chips in the Food Court distribute food. Food court meal to ensure stability of the system was a smart lunch that Hot food ($125^{\circ}C$) and cold ($-40^{\circ}C$) and salinity reflecting foods in High temperature, low temperature experiments, through salt spray test. In addition, the existing straight distribute food, scramble distribute food, Marketplace distribute food, Food Court and the advantages of a comparative analysis of distribute food investigated. Through this paper distribute food will contribute to the Food Court. IT convergence technology (RFID, LCD, S/W, H/W) to apply the feed industry in the development of Smart Food Court.

The Impact of New Media Properties to Self-Efficacy and Marketplatform Attractiveness (뉴미디어 환경 속성이 자기효능감 및 모바일 마켓플랫폼 매력도에 미치는 영향)

  • Lee, Jeong Hoon;Kim, Soo Kyung
    • Journal of Information Technology Applications and Management
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    • v.20 no.4
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    • pp.315-338
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    • 2013
  • As a result of New media that affects the marketing system, it is appeared a new marketing system called Market Platform in terms of market governance of trading. Market Platform is a new marketing system for ideal market system through the community structure from a hierarchy structure. It is determined that Market Platform as the role of adjustment of each side of market, buyer and seller, developed an existing marketing system. In this study, to target the Market Platform has recently emerged as the center of the market management in the new media environment. This study investigates what characteristics and impact of infrastructure of Market Platform will affect the cognitive impact on both buyers and sellers to clarify the impact on the self efficacy of the shopping process. Through this investigation, modeling for the impact that new media environment will attract Market Platform will be developed from the investigation of attractiveness of mobile market platform environment. Changes in the technical media environment gave the characteristics of the customer in the market platform, so consumers could involve not only consumed, but also manufactured. Thus, it is possible to increase the attractiveness if market must be able to not only for the convenience of shopping, but also make people to enjoy the experience of value co-creation. In other words, the new media, as a result of affecting the marketing system, mobile market platform is organized around the market of communication base. Network centrality, visible openness, ubiquitous multiplexity, 3 properties of new media increase the market self-efficacy of their customers. Therefore, the structure of market platform that enhance self-efficacy has higher attractiveness.

Mobile Shopping Motives and Fashion Application Acceptance (모바일 쇼핑동기와 패션애플리케이션 수용)

  • Lee, Mi-Jin;Lee, Kyu-Hye
    • Journal of Digital Convergence
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    • v.11 no.1
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    • pp.153-163
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    • 2013
  • The application demand has been rapidly increasing along the growth of smart devices. Companies actively use the application as marketing tools. In particular, fashion businesses expect the improvement of customer loyalty and brand image by using the applications as the communication channel with consumers. This paper investigated the relationship between mobile shopping motives and mobile shopping acceptance. Influence of such variables on perceived importance of various fashion application attributes was also accessed. Data from male and female respondents were analyzed for the empirical study. Results indicated that mobile shopping motives were classified into convenience, ubiquity, impulsiveness and economic motives. Fashion application attribute was classified into contents, continuous management, design/visibility, downloading and community. Mobile shopping motives had significant correlation with fashion application acceptance. Shopping motives and fashion application acceptance had significant impacts on perceived importance of various fashion application attributes.

A Facility Design Model for 1300 Capacity School Foodservice with Adjacency and Bubble Diagrams (근접요구도와 버블다이어그램을 적용한 1300식 규모의 학교급식 시설 설계 모델)

  • Jang, Sun-hee;Chang, Hye-Ja
    • Korean Journal of Community Nutrition
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    • v.16 no.1
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    • pp.98-112
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    • 2011
  • This study aimed to suggest a 1300 scale of a middle school foodservice facility floor plan which was compliant to the principle of HACCP, as well as ensuring food and work safety, and the flow of personnel and food materials. which consisted of 46 nutrition teachers and 6 experts, responded with a questionnaire on the relationship of functional area and space. Using their opinions, key principles for the design of the facility were single direction movement of food materials, customers and workers; minimization of the cross-contamination through the separation of functional space; and securement of customer-focused efficiency; staff-centered convenience and efficiency; and work and food safety. After the completion of an adjacency diagram, bubble diagram and program statement, the functional areas of a 1300 scale middle school food-service facility were allocated as follows: $9.9\;m^2$ for the receiving area, $56.1\;m^2$ for the pre-preparation area, $10.5\;m^2$ for the food storage area, $6.0\;m^2$ for the supplies storage area, $97.8\;m^2$ for the cooking area, $33.6\;m^2$ for the service area, $52.5\;m^2$ for dish washing area, cafeteria $410.5\;m^2$, $4.5\;m^2$ for the front room, for a total of $725.8\;m^2$. Expert groups have pointed to limitations within this model as there are no windows in the office for the influx of fresh outside air and a need for the straight line installation of steam-jacket and frying kettles on the sides of windows. This study can be useful as the guidelines for estimating the investment cost of the facility and placing the placement of functional areas and equipment in the renovation of the facility. It can be also useful data for a methodology of foodservice facility design.

A Study on the Activation Way for Citizens to Participate in Police administration - Centering on PCRM Utilization - (경찰행정의 시민참여 활성화방안에 관한 연구 - PCRM활용을 중심으로 -)

  • Lee, Jong-Yup;Lee, Seung-Chal
    • Korean Security Journal
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    • no.16
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    • pp.283-304
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    • 2008
  • The development of IT technology help citizens demand information and public services through internet that they want, and the changes also help the government converge public opinions and become important measures for citizens to participate in deciding governmental policies. So, this thesis makes an overture of a possibility for utilizing PCRM, a way for citizens to participate in Police Administration, by utilizing IT technologies in which everybody can participate without difficulty. The utilization ways are, on a large scale, classified with a macroscopic aspect and microscopic aspect. One of the macroscopic aspects is, first, the consideration of access to services and convenience in utilization. Second, services should have a both-sidedproperty. Ultimately, citizens'participation should have a positive mutual participation level. One of the microscopic aspects is, first, that the police organizations have to establish a strategy to analyze and fractionate customers. Second, the police organizations have to make an effort to develop policy services and P.R strategies. Third, police organizations have to make an effort to manage customers. Fourth, police organizations have to execute customer management in general. So, all of the police organizations have to maintain unity, to some extent, about citizen participation plazas. In addition, at the same time, consciousness aspects have to be accompanied for the reasonable utilization of PCRM. Citizens have to cultivate citizen consciousness, ownership consciousness for society, and positive participation consciousness to solve social problems.

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Design and Implementation of An Automatic Telemetering/Rate Notification System Using CDMA Mobile Communication Modules (CDMA 이동통신모듈을 이용한 원격자동검침 및 요금통보 시스템의 설계 및 구현)

  • Kang, Chang-Soon;Kim, Soo-Jeong;Ko, Eun-Young
    • Journal of Korea Multimedia Society
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    • v.11 no.7
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    • pp.977-985
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    • 2008
  • This paper is concerned with automatic telemetering system which reads the consumed quantity of electricity, gas, and piped water. The existing metering method such that a meterman visits households and directly reads meters can cause several problems, including violation of privacy and the possibility of criminal accident, as well the inefficiency in viewpoint of system operation and rate notification. In this paper, we propose a new automatic telemetering and rate notification system, in which the system reads several meters at remote locations and notifies the rates to the customer's cellular phone with short message service(SMS). The proposed system has been developed by using CDMA mobile communication modules and personal computers. This system can operate only with cellular communication network even without wired-internet facilities. In particular, the developed system can provide home security and convenience as well as cost reduction, and thus be applied to intelligent home networks.

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A Survey on the Consumer's Satisfaction Factors in Internet Shopping of Agricultural Products (농산물 인터넷 쇼핑의 소비자 만족요인에 관한 조사연구)

  • Seo, Young-Ok;Kim, Jin-Suk
    • Journal of agriculture & life science
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    • v.43 no.2
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    • pp.65-78
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    • 2009
  • The purpose of this research is to analyze the factors influencing satisfaction level of consumers using internet shopping mall to purchase agricultural products and to check relationship between satisfaction factor and intention in current situation of fast diffusion of market size for agricultural product e-commerce. Purchase motivation in internet shopping mall was shown to be the reason of convenience rather than confidence degree for agricultural product consumers. Consumer satisfaction factor of agricultural product internet shopping mall can be distinguished by confidence in service quality, diversity of products, delivery and customer support, and security. The result of this research will help us understand the determination factor of consumer satisfaction and their intention about internet shopping, while finding out what consumers expect from internet shopping when purchasing agricultural products.

Economic Analysis on Transshipment and the Gauge-Adjustable System for Trans-Continental Container Transportation (대륙연계 컨테이너 수송을 위한 환적방식과 궤간가변방식의 경제성 비교)

  • Chung, Kwang Woo
    • Journal of the Korean Society for Railway
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    • v.17 no.5
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    • pp.373-380
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    • 2014
  • With a view to the commercialization of the Korean automatic variable-gauge bogie in the Eurasia railway system, the aim of this research was to perform an economic analysis concerning the possible introduction and operation of this bogie at the present time. For this purpose, we compared the possible types of freight connection service for container transportation, transshipment and the gauge-adjustable system, estimating the total life-cycle cost (LCC) incurred by each system, depending on type and quantity, over the whole process of acquisition, operation, maintenance and disposal. Based on this, we presented a case-by case analysis. Furthermore, in estimating economic feasibility, we analyzed the cost-benefit ratio taking into account not only the objective LCC, but also the reduced time required for the gauge-change and customer convenience. After estimating the LCC and analyzing the cost-benefit ratio of the respective systems, we demonstrated the economic superiority of view of the gauge adjustable system.