• 한국디지털정책학회:학술대회논문집
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• 2007.06a
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• pp.181-188
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• 2007

In today's dynamic and turbulent business environment, in order to become globally competitive, many companies are trying to get closer to the customer and deliver value added product and services in the shortest possible time which demands integral ion of business processes of an enterprise. Enterprise Resource Planning (ERP) is such a strategic tool, which helps the company to gain competitive edge by integrating all business processes and optimizing the resources available. This paper throws light on how ERP evolved, what makes up an ERP system and what it has to offer to the industries. The paper includes the role of ERP, perception of ERP value, ERP plan and direction. The author also argues checkpoints as a preview to ERP introduction.

• Proceedings of the KIEE Conference
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• 1997.07c
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• pp.764-766
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• 1997

This paper presents a DSM Monitoring Methodology which is able to evaluate the impact of DSM programs under processing. For an effective assessment of DSM programs, it is foremost necessary to examine the market characteristics on the specific end-use appliance according to the customer's adoption of DSM programs. The Proposed Monitoring system contains a diffusion process of high efficient end-use considering major factors of DSM impact such as, price, price elasticity and lifetime of end-use apparatus or appliance. The case study shows the propriety and necessity of DSM monitoring in order to diagnose the current state and provide a baseline of DSM policy

• Proceedings of the Safety Management and Science Conference
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• 2003.11a
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• pp.105-111
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• 2003

This paper examines to focus on General Strategy of e-logistics activity for SCM(Supply Chain Management) Build-up, especially the field service logistics Integration. And this research analyzes the case study (Business of Strategy Group Unit) Survey) involving effective logistics management that leads customer satisfaction, seeking to find out the key elements of competitive policy. Because problems arise from the differences between their goals and structures, which cause each sied to feel vulneralbe to opportunism or shirking of responsibilities by the other. The goal of a logistics system is to ensure that every family planning client always receives the contraceptives partner wants, and that they are in good condition and have not expired. In order to select, procure, and distribute the right Quantities of the right contraceptives, managers of the logistics system must keep informed of the rates of use of each contraceptive and of the Quantity of available supplies. As a result, We propose that a firm's e-logistics strategy is an important locus innovation and a crucial source of value creation for the firm its suppliers, partners, and customers.

• Journal of the Korea Safety Management & Science
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• v.14 no.2
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• pp.137-145
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• 2012

본 연구는 공급자(supplier), 소매상(retailer) 그리고 고객(customer)으로 구성된 2 단계 공급사슬에서 소매상의 관점에서 소매상의 최적 재고정책 결정에 관한 문제를 다루었다. 공급자는 수요 증대를 목적으로 소매상의 주문량에 따라 다단계로 일정기간동안 제품 판매대금에 대한 지불 연기(외상)를 허용하고, 고객의 수요는 소매상의 제품 재고량에 영향을 받는다는 가정 하에 재고 모형을 설계하였다. 모형 분석을 통하여 소매상의 이익을 최대화하는 최적 주문량 결정 방법을 제시하였고, 예제를 통하여 그 제시된 해법의 타당성을 보였다.

• Proceedings of the KSR Conference
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• 2008.06a
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• pp.2242-2249
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• 2008

A severe problem in VE study of a project is to reduce value due to loss of performance, caused by focusing on cost reduction. Also a lack of understanding performance concept, no trial VE workshop as well as cost saving-based policy have not satisfied customer needs. A efficient VE job plan for especially large scale railroad construction project is proposed in this study. This study developed a more objective performance evaluation system for value engineering study of mega projects and suggested a systematic process of performance quantitative analysis for value improvement. The proposed performance measurement method would be very useful for better communication and consensus between decision makers and VE team.

• Journal of Digital Convergence
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• v.7 no.3
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• pp.25-33
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• 2009

Historically, performance prediction and sizing of server systems have been the key purchasing argument for customer. To accurate server's sizing and performance prediction, it is necessary to correctness guideline for sizing and performance prediction. But existing guidelines have many errors. So, we examine the benchmarks of performance organization such as SPEC and TPC. And then we consider to TPC-C and TPC-E benchmarks for OLTP server's sizing and performance prediction that is a basic concept of guidelines. Eventually, we propose improvement of errors in guidelines.

• 한국디지털정책학회:학술대회논문집
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• 2005.11a
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• pp.447-463
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• 2005

The purposes of this study is to investigate the factor structure of web-site characteristics and antecedents factors affected to trust, satisfaction and behavioral intention of web-site. Refined data were consisted of 4 internet shopping mall survey and estimated the perception to visiting web site. Statistical methods are adapted Frequency, Factor Analysis and CFA(Confirmatory Factor Analysis) of LISREL. 8 program. Research findings are as follows. The factors of web characteristics indicated to product information/buying procedure clarification, stability and function of system, usability of web site, security and protection of individual information, design, clarification of enterpriser information, various payment methods and customer service. In regression analysis, dependent variables were trust, satisfaction and behavioral intention. reputation of site were significantly effected variables. External variables consisted of the 4 characteristics of web-site and reputation and trust, satisfaction and behavioral intention were internal factor.

• Journal of Digital Convergence
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• v.7 no.1
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• pp.175-183
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• 2009

With the development of enabling technologies such as wireless networking and various types of hand held-mobile devices, Mobile intelligent agent has been widely applied to various fields. Different views on capabilities, advantages, and disadvantages of mobile intelligent agent providing an ubiquitous access are brought by field researchers and practitioners recently. The purpose of this paper is thus to provide the discussion of the comtemporary development of mobile intelligent agent in the contexts of the Infosphere, focusing especially on developing and nurturing the future research grounds such as information scalability, and information security. The results of this study would improve the applications of mobile intelligent agents in web transaction, especially mobile business surroundings where many interest groups have to adjust their point of issues rapidly due to the changing business environment, i.e., customer's change the order item in web.

• Journal of Applied Tourism Food and Beverage Management and Research
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• v.15 no.2
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• pp.73-98
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• 2004

For the successful hotel restaurant, careful research on the customers needs, their changes and the understanding should be on the first step. The aim of this study is to find out hotel restaurant user's satisfaction factors and provide useful information for the decision of its marketing policy. Questionnaire survey, after the preliminary survey, had been performed from 23 Sep 2002 to 02 Oct 2002, for 10 days. 240 questionnaires had been collected and 25 excepted which filled out not properly. 215(86%) questionnaires are included for the analysis. For the enhancement of hotel restaurant customers' satisfaction degree, following suggestions are recommended. The development of distinct hotel service is needed. Also the effort for making hotel buffet restaurant not only for dining place but also customers oriented facilities, with various events and shows, is required. Periodical checking on the food quality, presenting new menu to the customers and keeping consistent food taste and quality areneeded. The studies on the diverse ways for specified and new customers, such as advertisement, promotion, easy access to the hotel restaurant, discount coupon and customer smilage service are needed.

• Culinary science and hospitality research
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• v.10 no.1
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• pp.116-127
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• 2004

In rapidly changing environments of Foodservice Industry, it would be leading companies have made constant efforts to establish efficient management through active involvement in management accounting. Especially the foodservice business in Korea needs more critical managerial environment to grow and develope as a going business, these management environment is changed according to deepening of the competition between foodservice companies and customer's wants. In order to succeed in this change of management environment, a new managerial policy is required which the economic environment, estimates the level and the direction of change and makes efficient use of various resources through internal control.